scholarly journals Enterprise Risk Management Agile Canvas: A Framework for Risk Management on Public Administration

2020 ◽  
Vol 71 ◽  
pp. 438-459
Author(s):  
Gustavo De Freitas Alves ◽  
Mary Anne Fontenele Martins ◽  
Rodrigo Lino de Brito ◽  
Wildenildo Oliveira dos Santos
Keyword(s):  
Risk Management ◽  
Quality Of Services ◽  
Specific Situation ◽  
The Public ◽  
Qualitative And Quantitative ◽  
Relative Risks ◽  
Enterprise Risk ◽  
Big Picture

Society benefits from public services and dealing with the relative risks, increases the quantity and quality of services delivered to citizens, improving the country's development and welfare. The focus of this article is to report ERM framework tailored to the public sector through a case study with qualitative and quantitative data, involving a specific situation of a contemporary phenomenon of ERM diffusion at Brazilian public organizations. The ERM Agile Canvas uses visual thinking, allowing the participants to quickly see the big picture and objectively plan the ERM treatment. Results allow the comparison of relationships between the sections uncovering the sensemaking and causality.

scholarly journals The Effect Of Chief Risk Officer (CRO) On Enterprise Risk Management (ERM) Practices: Evidence From Malaysia

2010 ◽  
Vol 9 (11) ◽  
Author(s):  
Wan Norhayate Wan Daud Daud ◽  
Ahmad Shukri Yazid ◽  
Hj Mohd Rasid Hussin
Keyword(s):  
Risk Management ◽  
Strong Influence ◽  
Research Work ◽  
Listed Companies ◽  
Enterprise Risk Management ◽  
Regression Analyses ◽  
The Public ◽  
Enterprise Risk ◽  
Comprehensive Survey

This study investigates the level of Enterprise Risk Management (ERM) adoption within the Public Listed Companies (PLCs) in Malaysia and the influence of Chief Risk Officers (CROs) on ERM practices. Included in this particular study is a comprehensive survey on 500 companies from the main board of public listed companies in the Malaysian Bourse. Key findings of this research work reveal that only 42% of the companies surveyed have completely adopted ERM and based on regression analyses, the ‘quality’ of CROs has a strong influence on the level of ERM adoption within the PLCs involved in the survey.

STRATEGI MENINGKATKAN LOYALITAS KONSUMEN MAKANAN KHAS KOTA CURUP KABUPATEN REJANG LEBONG

2019 ◽  
Author(s):  
Onsardi Onsardi
Keyword(s):  
Swot Analysis ◽  
Raw Materials ◽  
External Factors ◽  
Consumer Loyalty ◽  
Internal Factors ◽  
The Public ◽  
Typical Food ◽  
Internal And External Factors

The title of this study is the Strategy of Increasing Consumer Food Loyalty in CurupCity, Rejang Lebong Regency (Case Study in "Henvian" Typical Food Industry). Thisresearch is based on the importance of strategies in increasing business and consumerloyalty to products sold.Strategies to increase business and consumer loyalty can bedone with a SWOT analysis. Place of this research is the "Henvian" shop that sellstypical Rejang lebong food. The method used in this study is descriptive qualitative.Informants in this study were people who were considered to know for certain about theHENVIAN Specialty Food Store in Curup City, Rejang Lebong Regency. The dataanalysis technique used in this study is a SWOT analysis to determine the strengths,weaknesses, opportunities and threats in a typical Rejang Lebong food business.By using SWOT analysis techniques that consist of strengths (weakness), weaknesses(weakness), opportunities (opportnity) and threats (threath). The results of this studycan be concluded that the internal factors that are the strength of the marketing strategyare the quality of the product that is good at a price affordable to the public andtourists, service that is friendly and responsive to consumer needs, as well astechnological advancements that facilitate the promotion of business. Internal factorsthat are a weakness are often lack of stock, there are some products that do not meet thestandard packaging, the product shelf life is short, employees do not use uniforms.External factors that become opportunities are a fairly high economic community,abundant raw materials while external factors that are a threat are the manycompetitors, an unstable economy, the price of basic needs increases. Based on theresults of the SWOT analysis of internal and external factors, the strategy used is toimprove product quality by improving the appearance of packaging and quality ofcontent and quality of service by providing uniforms to employees and providingstandards of service to consumers. .Keywords: Strategy, Consumer Loyalty, SWOT

Introducing Enterprise Risk Management Into the University Classroom: A Case Study

2017 ◽  
Vol 20 (1) ◽  
pp. 99-131 ◽  
Author(s):  
Aaron Bruhn ◽  
Bronwen Whiting ◽  
Bridget Browne ◽  
Timothy Higgins ◽  
Chong It Tan
Keyword(s):  
Risk Management ◽  
Enterprise Risk Management ◽  
Enterprise Risk ◽  
The University

STRATEGI PENGEMBANGAN BISNIS BADAN USAHA MILIK PETANI (BUMP) PT PADI ENERGI PROKLAMASI DI KABUPATEN KARAWANG, JAWA BARAT

2018 ◽  
Vol 1 (1) ◽  
Author(s):  
Doni Sahat Tua Manalu
Keyword(s):  
Environmental Conditions ◽  
Central Area ◽  
Rice Production ◽  
Quality Of Services ◽  
Qualitative And Quantitative ◽  
The Matrix ◽  
Swot Matrix ◽  
Weighted Score ◽  
Quantitative Descriptive

Currently some areas of Indonesia are being developed Badan Usaha Milik Petani (BUMP) as a form of institutional agribusiness, especially in the central area of rice production. Karawang regency is one of the regions in Indonesia who have great potential in rice production. BUMP PT Padi Energi Proklamasi is one that stands in the Karawang regency, West Java. This research aims to identify environmental external factors into opportunities and threats as well as the company's internal environmental factors that the company's strengths and weaknesses, formulate alternative strategies that the company can run according to environmental conditions and analyze the company's strategic priorities that can be run by enterprises in accordance with the company's environmental conditions. Data analysis was carried out qualitative and quantitative descriptive with EFE matrix-IFE, IE Matrix, SWOT matrix and QSPM. EFE matrix evaluation results in a score of 3.148 indicates that the BUMP PT Padi Energi Proklamasi respond both opportunities and threats that exist in the industry well. Based on the matrix IFE total weighted score is 3.684. The results obtained from processing QSPM priority strategies that can be run by BUMP PT Padi Energi Proklamasi is improving the quality of services to members through the existing facilities and infrastructure as well as government policies and others who support the business with the highest value that is equal to TAS 7.147. Keywords : Strategy, Institutional Agribusiness, BUMP PT Padi Energi Proklamasi

Public health as a basic condition for the socio-economic development of the region

2021 ◽  
pp. 18-24
Author(s):  
А.Н. Гайфуллин
Keyword(s):  
Economic Development ◽  
Standard Of Living ◽  
The Public ◽  
Qualitative And Quantitative ◽  
Socio Economic Development ◽  
Quantitative Characteristics ◽  
The Subject ◽  
Health Situation ◽  
Qualitative And Quantitative Characteristics

Социально-экономическое развитие есть планомерная процедура совершенствования уровня жизни, качественных и количественных характеристик, потребляемых общественностью благ. Исходя из ситуации со здоровьем населения в регионе, выставляются соответствующие ориентиры. В разрезе региональной специфики закладываются и реализуются целевые программы, которые одновременно зависят от здоровья населения и направлены, собственно, на улучшение качества его здоровья. Согласно тематике настоящей статьи, ведущий фактор социально-экономического роста - здоровье населения, именно он будет оценен как катализатор искомого регионального развития. Socio-economic development is a systematic procedure for improving the standard of living, qualitative and quantitative characteristics of the goods consumed by the public. Based on the health situation of the population in the region, appropriate guidelines are set. In the context of regional specifics, targeted programs are being laid and implemented, which at the same time depend on the health of the population and are aimed, in fact, at improving the quality of its health. According to the subject of this article, the leading factor of socio-economic growth is the health of the population, it will be evaluated as a catalyst for the desired regional development.

scholarly journals Improving Information management in resource as a service framework using gamification technique: a case study in Institut Pendidikan Guru Malaysia

2018 ◽  
Vol 7 (2.14) ◽  
pp. 70
Author(s):  
M Nordin A Rahman ◽  
WM Khairi ◽  
W Awang
Keyword(s):  
Competitive Advantage ◽  
Information Management ◽  
Teaching And Learning ◽  
Storage Management ◽  
Quality Of Services ◽  
Management Process ◽  
Different Types ◽  
Service Framework

The issue of information management is crucial for any academic institution. Convenient access to requested content is creating a competitive advantage for different types of decisions. Information management process in Institut Pendidikan Guru (IPG) often create problems because there is no systematic way of storage management. IPG lecturers stored their teaching materials in different kind of methods. This situation cause in a loss of resources, difficult to retrieve and also cannot be identified when it's needed. Dealing with large volumes of resources it is essential to use technological solutions that enable flexible storage, retrieval, processing and interpreting information. To solve the problems, this article introduced a framework that use single platform and named as Information Sharing for Learning (IS4L) for managing teaching and learning resources in IPG. The resources will be stored and can be accessed at any time. The framework also applied the technique of gamification to motivate and encourage users to use the application and consequently will increase the volume of resources stored. The developed application based on the proposed framework could help to motivate and engage peoples to share their resources and enhance quality of services in IPG. Finally it could assist to improve the performance and effectiveness of services to achieve users’ satisfaction. 

Enterprise risk management and Solvency II: the system of governance and the Own Risk and Solvency Assessment

2020 ◽  
Vol 21 (4) ◽  
pp. 317-332 ◽  
Author(s):  
Pablo Durán Santomil ◽  
Luis Otero González
Keyword(s):  
Risk Management ◽  
Insurance Industry ◽  
Solvency Ii ◽  
Enterprise Risk Management ◽  
Insurance Companies ◽  
Legal Form ◽  
Content Type ◽  
Enterprise Risk ◽  
Solvency Assessment

Purpose The purpose of this paper is to analyze how enterprise risk management (ERM), the system of governance and the Own Risk and Solvency Assessment (ORSA) have been boosted with the entry of Solvency II. Design/methodology/approach For this analysis, the authors have undertaken a survey of chief risk officers (CROs) working in Spanish insurance companies. Findings The results show that Solvency II has definitely promoted ERM in the European insurance industry and improved the system of governance of the insurance companies, and that the perceived value of the ORSA for the companies is higher than the cost. It is clear that the quality of ERM implemented by companies is higher in those that face more complex risks and with greater interdependencies – that is, larger companies, foreign insurers and insurers with several lines of business – but is unaffected by the legal form of the entity (mutual/corporation). Originality/value This study conducts primary research with surveys of CROs and develops a measure of the quality of ERM implemented by insurance companies.

scholarly journals SATISFACTION OF RESIDENTS ON THE REDEVELOPMENT OF NATURAL DISASTER AREA. CASE STUDY: KUALA KRAI, KELANTAN, MALAYSIA

2018 ◽  
Vol 16 (7) ◽  
Author(s):  
Oliver Ling Hoon Leh ◽  
Muhammad Shamsul Azdhar Zulkapli ◽  
Kwong Qi Jie ◽  
Nurul Ashikin Mabahwi
Keyword(s):  
Natural Disaster ◽  
East Coast ◽  
Well Being ◽  
Peninsular Malaysia ◽  
The Public ◽  
Disaster Area ◽  
Housing Area ◽  
Post Disaster

Referring to the Malaysian National Security Council, disaster is defined as a catastrophic situation that claimed many lives and caused extensive damage to property and potentially endangers the public peace and security. In Malaysia, there were few natural disaster events that can be said to be among the worst ever in terms of the number of deaths and damages. However, these occurrences were not as severe as overseas. At the end of December 2014, there was a catastrophic flood called as the 'Bah Kuning' was hitting the east coast of Peninsular Malaysia. It resulted in almost 85% of the total Kuala Krai area inundated by flood water. One of the elements in post-disaster recovery is rebuilding shelter for victims. Regardless, it is important to research on residents’ satisfaction as it will affect the well-being directly or indirectly. Thus, a study was carried out to evaluate the satisfaction of residents (victims) on the “New Permanent Houses” (Rumah Kekal Baharu, RKB) that they received from the redevelopment project. A questionnaire survey was carried out to collect and understand respondents’ satisfaction on the redevelopment of their housing area, in specific, the quality of their newly reconstructed houses and the supporting facilities or infrastructure in their area. From the analysis, it was found that majority of the respondents were satisfied with their newly redeveloped houses and the infrastructure. The satisfaction level was associated with the locational and land ownership factors.

scholarly journals Study on the Difficulties of Building a Service-oriented Government——A Case Study on the Satisfaction of Public Service Quality of Guizhou Province in 2019

2021 ◽  
Vol 235 ◽  
pp. 02031
Author(s):  
Siyue Liu
Keyword(s):  
Service Quality ◽  
Public Service ◽  
Guizhou Province ◽  
The Public ◽  
Key Points ◽  
Steady Improvement ◽  
Service Oriented ◽  
Speed Up

This paper explores the difficulties of building a service-oriented government by taking the evaluation results of public service satisfaction of Guizhou province in 2019 as an example. This paper finds that building a service-oriented government is the process of improving the quality of public service in an all-round way. With the steady improvement of the public service quality in China, the public’s expectation of the public service quality has been improved by changing from the original “yes or no” to the current “good or not”. In order to speed up the construction of service-oriented government, government departments should pay attention to the change of public demand and take the comfort, richness and transparency of public service as the key points of quality improvement.

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