Evaluation of patients' satisfaction on booking appointment system in dental school of Isfahan during (Preprint)

2021 ◽  
Author(s):  
Firoozeh Nilchian ◽  
Hamid Jamshidian
Keyword(s):  
Patient Satisfaction ◽  
Statistical Tests ◽  
Pearson Correlation ◽  
T Test ◽  
Dental School ◽  
Software Systems ◽  
Initial Examination ◽  
Cross Sectional ◽  
Patients Satisfaction ◽  
Appointment System

BACKGROUND With the development of technology in recent years, booking appointment software systems have gained special and significant popularity among physicians and patients. As Medical university of Isfahan is one of the leading universities of the country the results of this study could be very important for the use of other health systems in different states of country. OBJECTIVE This research aimed to assess the patients’ satisfaction of the booking appointment system services of Isfahan dentistry faculty, considering its different types of booking systems and patient satisfaction. METHODS The study was descriptive and cross-sectional. The questionnaire was prepared using Zhang study in 2014 and the standard Forward-Backward translation method. In order to investigate the validity, the opinions of the professors of Isfahan Dental School were taken and the professional opinions of the individuals were applied. The questionnaire was distributed among patients referring to the dental school who had undergone the initial examination. After completing the data, SPSS software version 20 and descriptive and analytical statistical tests were used to analyze the data (a = 0.05). RESULTS In this study, independent t-test, Kruscal-Wallis test and Pearson correlation test were used to investigate the data. The Kruscal-Wallis test showed that overall satisfaction was significantly higher in patients who booked appointment online than in other patients (P = 0.003). The independent t-test showed that the mean scores of patient satisfaction with staff behavior (P = 0.03) and satisfaction with the waiting time (P = 0.01) were significantly different between native, non-native and passenger patients. CONCLUSIONS Most of the people surveyed were generally relatively satisfied with the booking appointment services. Most of them surveyed came in person to queue. Most people cited cheap services as the main reason for their visits. Most people cited telephone busy signal as the reason for not using the telephone booking system. CLINICALTRIAL Not require

scholarly journals Evaluation of patients' satisfaction on booking appointment system in dental school of Isfahan during 2018

2020 ◽  
Author(s):  
Firouzeh Nilchian ◽  
zahra ataie ◽  
Hamid Jamshidian
Keyword(s):  
Patient Satisfaction ◽  
Statistical Tests ◽  
Pearson Correlation ◽  
T Test ◽  
Dental School ◽  
Software Systems ◽  
Initial Examination ◽  
Cross Sectional ◽  
Patients Satisfaction ◽  
Appointment System

Abstract Background: With the development of technology in recent years, booking appointment software systems have gained special and significant popularity among physicians and patients. As Medical university of Isfahan is one of the leading universities of the country the results of this study could be very important for the use of other health systems in different states of country. This research aimed to assess the patients’ satisfaction of the booking appointment system services of Isfahan dentistry faculty, considering its different types of booking systems and patient satisfaction. Methods: The study was descriptive and cross-sectional. The questionnaire was prepared using Zhang study in 2014 and the standard Forward-Backward translation method. In order to investigate the validity, the opinions of the professors of Isfahan Dental School were taken and the professional opinions of the individuals were applied. The questionnaire was distributed among patients referring to the dental school who had undergone the initial examination. After completing the data, SPSS software version 20 and descriptive and analytical statistical tests were used to analyze the data (a = 0.05).Results: In this study, independent t-test, Kruscal-Wallis test and Pearson correlation test were used to investigate the data. The Kruscal-Wallis test showed that overall satisfaction was significantly higher in patients who booked appointment online than in other patients (P = 0.003). The independent t-test showed that the mean scores of patient satisfaction with staff behavior (P = 0.03) and satisfaction with the waiting time (P = 0.01) were significantly different between native, non-native and passenger patients.Conclusion: Most of the people surveyed were generally relatively satisfied with the booking appointment services. Most of them surveyed came in person to queue. Most people cited cheap services as the main reason for their visits. Most people cited telephone busy signal as the reason for not using the telephone booking system.

scholarly journals Evaluation of Patients' Satisfaction on Booking Appointment System in Dental School of Isfahan During 2018

2020 ◽  
Author(s):  
Firouzeh Nilchian ◽  
zahra ataie ◽  
Hamid Jamshidian
Keyword(s):  
Patient Satisfaction ◽  
Statistical Tests ◽  
Pearson Correlation ◽  
T Test ◽  
Dental School ◽  
Software Systems ◽  
Initial Examination ◽  
Cross Sectional ◽  
Pearson Correlation Test ◽  
School Of Dentistry

Abstract Background: With the development of technology in recent years, booking appointment software systems have gained special and significant popularity among physicians and patients. For this purpose, this study aimed to improve the queuing services of Isfahan School of Dentistry, examine the types of booking systems of the School of Dentistry and report the level of patient satisfactionMethods: The study was descriptive and cross-sectional. The questionnaire was prepared using Zhang study in 2014 and the standard Forward-Backward translation method. In order to investigate the validity, the opinions of the professors of Isfahan Dental School were taken and the professional opinions of the individuals were applied. The questionnaire was distributed among patients referring to the dental school who had undergone the initial examination. After completing the data, SPSS software version 20 and descriptive and analytical statistical tests were used to analyze the data (a = 0.05).Results: In this study, independent t-test, Kruscal-Wallis test and Pearson correlation test were used to investigate the data. The Kruscal-Wallis test showed that overall satisfaction was significantly higher in patients who booked appointment online than in other patients (P = 0.003). The independent t-test showed that the mean scores of patient satisfaction with staff behavior (P = 0.03) and satisfaction with the waiting time (P = 0.01) were significantly different between native, non-native and passenger patients.Conclusion: Most of the people surveyed were generally relatively satisfied with the booking appointment services. Most of them surveyed came in person to queue. Most people cited cheap services as the main reason for their visits. Most people cited telephone busy signal as the reason for not using the telephone booking system.

Effect of Implants on Maximum Bite Force in Edentulous Patients

2009 ◽  
Vol 35 (4) ◽  
pp. 196-200 ◽  
Author(s):  
Mansour Rismanchian ◽  
Farshad Bajoghli ◽  
Zahra Mostajeran ◽  
Akbar Fazel ◽  
Psadr Eshkevari
Keyword(s):  
Patient Satisfaction ◽  
Pearson Correlation ◽  
Bite Force ◽  
Complete Dentures ◽  
Cross Sectional ◽  
Old Patients ◽  
Measuring Device ◽  
Mean Values ◽  
Patients Satisfaction ◽  
The Mean

Abstract One of the main goals of prosthetic dentistry is to reconstruct the masticatory system. Replacing missing teeth by complete or partial denture is associated with decreased bite force and patient satisfaction. The aim of the present study was to measure the maximum bite force (MBF) and to evaluate patients' satisfaction from their conventional complete dentures and their mandibular implant-supported overdentures opposed by complete denture. In this cross sectional analytical descriptive study, seventy-five 45- to 65-year-old patients were divided into 3 groups wearing: (1) conventional complete dentures for up to 6 months; (2) conventional complete dentures for 10 years or more; and (3) complete maxillary dentures opposing mandibular implant-supported overdentures. Bite force was measured by means of electronic bite force measuring device with strain gauges. Three measurements were made on each side on the first molar region and the mean values were recorded. Patient satisfaction was also recorded using questionnaires. Results were analyzed by analysis of variance (ANOVA), t test, chi-square, and Pearson correlation test. The mean MBF for the first, the second, and the third group was, respectively, 5.65 ± 1.46 kgf, 7.01 ± 2.1 kgf, and 12.22 ± 27 kgf. The difference between MBF in patients with overdentures and in patients with conventional complete dentures was statistically significant (P  =  .001). Patient satisfaction with mandibular implant-supported overdentures was recorded as “great.” Results indicated MBF in the patients with mandibular implant-supported overdentures was significantly higher than that of patients with conventional complete dentures. This difference may indicate the important role of dental implants in the improvement of bite force and chewing efficiency and therefore patients' satisfaction.

scholarly journals Child-Free Lifestyle and the Need for Parenthood and Relationship with Marital Satisfaction among Infertile Couples

2021 ◽  
Author(s):  
Razhan Chehreh ◽  
Giti Ozgoli ◽  
Khadijeh Abolmaali ◽  
Malihe Nasiri ◽  
Zolaykha Karamelahi
Keyword(s):  
Marital Satisfaction ◽  
Sampling Method ◽  
Statistical Tests ◽  
Pearson Correlation ◽  
Cross Sectional Study ◽  
Satisfaction Scale ◽  
Cross Sectional ◽  
The Mean ◽  
Convenience Sampling ◽  
Infertile Couples

Objective: Marital satisfaction is considered as satisfaction with a marital relationship on which the presence of a child has different effects. Concerns about a childfree life and its effect on marital satisfaction in infertile couples are very critical. Therefore, this study was intended to characterize and compare concerns about a childfree lifestyle and the need for parenthood and their relationship with marital satisfaction in infertile couples. Method: A total of 200 men and 200 women who referred to fertility centers in Tehran participated in this cross-sectional study. Convenience sampling method was used for sampling. Demographic survey, ENRICH Marital Satisfaction Scale, and Fertility Problem Inventory were used for data collection. The resulting data were analyzed using descriptive and analytical statistical tests (Pearson Correlation Coefficient and Stepwise Regression). Results: The mean scores for concern about a childfree lifestyle and the need for parenthood in women were significantly higher than in men. The variables rejection of a childfree lifestyle and the need for parenthood were respectively predictors of marital satisfaction in women and men. Conclusion: Since marital satisfaction in infertile couples is affected by their feelings about having a child and becoming a parent, it is therefore suggested that appropriate counseling be provided in supportive healthcare programs for infertile couples to promote their marital satisfaction.

scholarly journals Pengaruh modifikasi menu makanan lunak terhadap tingkat kepuasan pasien dan sisa makanan di Rumah Sakit Umum Daerah Meuraxa Banda Aceh

2020 ◽  
Vol 1 (2) ◽  
pp. 152
Author(s):  
Rachmawati Rachmawati
Keyword(s):  
Patient Satisfaction ◽  
General Hospital ◽  
Food Waste ◽  
Significant Influence ◽  
Statistical Tests ◽  
Sampling Technique ◽  
District General Hospital ◽  
T Test ◽  
Before And After ◽  
Banda Aceh

Background: Soft foods are foods with a texture that is easy to chew, swallow, digest than regular food. The purpose of administration is to be easily swallowed and digested according to nutritional needs and disease conditions. Modification of recipes is very important to improve the appearance in shape, taste, color, aroma, and temperature of food so that it can be well received by patients.Objectives: The aim was to determine the effect of soft food modification on the level of patient satisfaction and food waste at the Meuraxa General Hospital in Banda Aceh City.Methods: Quasi-experimental research design. This research was conducted at Meuraxa Public Hospital in Banda Aceh City. Which will be carried out from November to December 2018. The population in this study is all inpatients at the Meuraxa general hospital in Banda Aceh city from November to December receiving soft diets. The sample in this study was carried out using the purposive sampling technique in which the sample taken in the Arrahman Room and Arafat Room. Quantitative data analysis with an independent sample t-test was performed to compare food scraps before modification and after modifications to the soft food menu, the data presentation was presented in tabular and narrative form.Results: The rest of the food on the 3rd menu after statistical tests using the t-test can be concluded that there is a significant influence between the remaining rice on the modification of soft foods before and after modification (p < 0.05). Soft food scraps on the 4th menu showed a significant effect between vegetable residues on modified soft foods before and after they were modified (p < 0.05). Soft food residues on the 5th menu before and after modification also showed a significant effect between vegetable residues on modification of soft foods before and after modification (p < 0.05).Conclusion: Modifications to the menu on soft foods showed a significant influence on the level of patient satisfaction and food waste at the Meuraxa District General Hospital in Banda Aceh. Suggestions, modification of soft food menu can be used as an alternative dish that can be served to inpatients.

scholarly journals Patient satisfaction with the quality of nursing care: A cross-sectional study

2020 ◽  
Vol 30 (Supplement_5) ◽  
Author(s):  
N Skhvitaridze ◽  
T Lobjanidze ◽  
A Papidze ◽  
E Barjadze ◽  
N Landia
Keyword(s):  
Patient Satisfaction ◽  
Nursing Care ◽  
Waiting Time ◽  
Cross Sectional Study ◽  
Capital City ◽  
Survey Study ◽  
Cross Sectional ◽  
Patients Satisfaction ◽  
Quality Of Nursing

Abstract Aim To evaluate patients' satisfaction with the quality of nursing care and examine factors which affect their decision. Design A retrospective, cross-sectional, descriptive survey study. Methods Data were collected using a structured questionnaire in Georgian language was administered to the patients. The response rate was 93% and the final sample was composed of 173 patients who enrolled consequently after taking written informed consent. One hospital and one outpatient department in the capital city of Georgia were selected for the study setting. Data were collected during one month. Data on demography was collected. Descriptive and inferential statistics were applied accordingly using STATA version 17. Eligible criteria: Adults, capable of independent communication and who talk Georgian language, did not have any severe process or complications, were in the recovery stage, with no referral and discharging to home. Results Majority of respondents were aged between 56-65 years (50%), males (52.5%), residents of the capital city (70%), having higher education (80%) and employed (75%). Overall, 89% of patients described provided nursing care as an excellent. The most important factors, which affect patients' satisfaction are the waiting time before admission, safety of services, comfortable environment along with the proper level of care and attentiveness. These results can be generalized and may be useful in comparative studies of patient satisfaction. Key messages Permanent evaluation of nursing care is important to evaluate patients satisfaction. Factors as waiting time, safety of services, comfortable and friendly environment, and attentiveness are key for high level of satisfaction.

Self-Management Status in Patients with Diabetes and Disease Control Indicators in Lamerd City, Iran

2020 ◽  
Vol 9 (2) ◽  
Author(s):  
Fereidoun Jahangir ◽  
Esmaeil Kavi ◽  
Behnam Masmouei ◽  
Mohammad-Rafi Bazrafshan ◽  
Hamed Delam ◽  
...  
Keyword(s):  
Waist Circumference ◽  
Disease Control ◽  
Correlation Coefficient ◽  
Pearson Correlation ◽  
T Test ◽  
The Self ◽  
Self Management ◽  
Pearson Correlation Coefficient ◽  
Cross Sectional ◽  
The Mean

Background: Diabetes is a global epidemic with serious complication and there is a clear need for paying special attention to self-management as the cornerstone to optimal control of the disease. Objectives: This study aimed to assess the self-management status and its correlation to disease control indicators in people with diabetes. Methods: In a descriptive cross-sectional study, 220 patients were selected from the list of the referred patients available in Lamerd public health network from December 2014 to June 2015. In the first step, data about demographic information and disease control were collected from the patients’ records. In the second step, the self-management status of each patient was assessed by the Diabetes Self-Management Questionnaire developed by Schmitt et al. To analyze the data, independent sample t-test and Pearson correlation coefficient were used. Results: The mean age of the male and female participants was 56.43 ± 13.50 and 56.46 ± 10.49 years old, respectively. The mean duration of the disease was 6.67 ± 4.72 years for men and 7.07 ± 5.30 years for women. Twenty-one (25.9%) men and 60 (43.7%) women had a history of smoking. The results of the Pearson correlation coefficient showed that there was an inverse and statistically significant relationship between diabetes self-management status and weight, body mass index (BMI), waist circumference, glucose tolerance test (GTT), LDL, and cholesterol. The results of the t-test did not show significant differences between the level of HbA1C (HbA1C7) and self-management scores of the patients (P > 0.05). Conclusions: Patients with better self-management status were in a better disease control condition with respect to weight, BMI, waist circumference, GTT, LDL, and cholesterol levels. Special attention to the control and management of LDL, cholesterol, HbA1C, BMI, and blood pressure levels is recommended in planning for these patients.

scholarly journals Pemenuhan Hak-hak Pasien di Sebuah Rumah Sakit di Jakarta

2008 ◽  
Vol 12 (2) ◽  
pp. 70-75
Author(s):  
Diwa Agus Sudrajat ◽  
Dewi Irawati ◽  
Mustikasari Mustikasari
Keyword(s):  
Evaluation System ◽  
Nursing Practice ◽  
Pearson Correlation ◽  
Legal Aspect ◽  
Legal Aspects ◽  
T Test ◽  
Cross Sectional ◽  
Performance Evaluation System ◽  
Patient’S Rights ◽  
Cross Sectional Design

AbstrakPenelitian deskriptif korelasi dengan desain cross sectional ini bertujuan mendapatkan gambaran hubungan karakteristik dan pengetahuan perawat pelaksana tentang aspek hukum praktik keperawatan dengan pemenuhan hak-hak pasien. Populasinya seluruh perawat pelaksana sebuah RS di Jakarta dengan jumlah sampel 106. Analisis hubungan variabel menggunakan uji koefisien korelasi Pearson dan t test. Hasil penelitian menunjukkan pemenuhan hak-hak pasien sudah baik; perawat pelaksana mayoritas berusia produktif, berpendidikan D-III, jenis kelamin perempuan, dan rerata lama kerja 7,35 tahun; pengetahuan aspek hokum praktik keperawatan masih rendah. Penelitian menyimpulkan bahwa tidak ada hubungan karakteristik dan pengetahuan perawat pelaksana tentang aspek hukum praktik keperawatan dengan pemenuhan hak-hak pasien. Pelatihan tentang hak-hak pasien dan evaluasi system penilaian kerja perlu dilakukan untuk meningkatkan pemenuhan hak-hak pasien oleh perawat pelaksana. AbstractThis research was a descriptive research using a cross sectional design to describe the relationship between nurse’s characteristics and knowledge concerning legal aspect of nursing practice and the gratification of patient’s rights. 106 respondents were taken from the total nurse population in a hospital in Jakarta. Analysis of variables relationship was conducted using the coefficient test of Pearson correlation and t-test. The result indicated that the accomplishment of patient’s rights was good; majority of nurse providers were at productive age; had nursing diploma background, woman, and the mean of the job period was 7,35 years; the knowledge of nurse providers about the legal aspects of nursing practice were still low. This research concluded that there was no relationship between the nurse’s characteristics and the knowledge of the nurse concerning legal aspects of nursing practice and the accomplishment of patient’s rights. Training about patient’s rights, and improvement of the performance evaluation system can be conducted to improve accomplishment of patient’s rights of nurse providers.

scholarly journals Survey of Patient Satisfaction with Radiological Services in Public and Private Health Facilities in Kano

2020 ◽  
Vol 6 (1) ◽  
pp. 25-32
Author(s):  
Lydia A. Gana ◽  
Emmanuel I. Richard ◽  
Mohammad Sidi ◽  
Musa G. Lalai ◽  
Joseph D. Zira ◽  
...  
Keyword(s):  
Patient Satisfaction ◽  
Health Facility ◽  
Health Care Services ◽  
Hospital Staff ◽  
Public Health Facility ◽  
Chi Square ◽  
Cross Sectional ◽  
The Public ◽  
Patients Satisfaction ◽  
Private Health Facility

Background: Patient satisfaction is the extent to which the patients feel that their needs and expectations are being met by the service provider. The survey of patient satisfaction with health care services is a growing concept in Nigeria, where study on this subject is just beginning to develop. Objective: The aim of this study was to compare the patients’ satisfaction level with radiological services and to identify the factors that may account for the differences in their satisfaction between a public and a private health facility in Kano state Nigeria. Method: The study was a cross-sectional prospective survey that targeted patients who visited radiology departments. Data was collected using a 43 item self-completion questionnaire designed in line with the objectives of the study. The data were categorized into groups and analysed using a statistical package for social sciences version 20.0, where descriptive statistics such as the percentages and frequencies were generated and tabulated. A chi-square test was used to test for the differences in the patients’ satisfactory level at (p&lt;0.05). Results: The results showed that 60.7% (n=85) were female while 39.3% (n=55) were male, 52.2% (n=47) of the respondents from the public hospital were dissatisfied, while 47.8% (n=43) were satisfied. At the private hospital, only 20% (n=10) were dissatisfied, while 80% (n=40) were satisfied with the radiological services received. The type of health facility and patients’ satisfaction was found to be statistically significant at (p&lt;0.05). Conclusion: The patients in the private health facility of the study were more satisfied than those at the public health facility because of prompt attention given to them immediately after arrival, immediate collection of their radiological reports, and high ergonometric environment provided by the hospital staff.

scholarly journals Analysis of Factors Affecting Self Care in Kusta Patients in Daha Husada Kediri Hospital

2019 ◽  
Vol 3 (1) ◽  
Author(s):  
Hadi Santoso ◽  
Nurdina Nurdina ◽  
Nurwijayanti Nurwijayanti
Keyword(s):  
Family Support ◽  
Statistical Tests ◽  
Pearson Correlation ◽  
Self Care ◽  
Cross Sectional ◽  
Disability Stigma ◽  
Leprosy Patients ◽  
Degree Of Disability ◽  
Beta Coefficient ◽  
Self Acceptance

Leprosy is a disease that can lead to physical disability and psychological disorders in leprosy patients who can be significantly reduced by self care. Several factors that can affect self care in leprosy patients include the degree of disability, stigma, family support and self-acceptance. This study aims to analyze the factors that influence self care in leprosy patients at Daha Husada Kediri Hospital. The research design used in this study is analytic with a cross sectional approach. The number of samples in this study is 116 respondents who meet the inclusion criteria and are taken by the rendom sampling technique. The independent variable in this study is the degree of disability, stigma, family support and self-acceptance while the dependent variable is self care. Data analysis using Pearson Correlation and Beta Coefficient statistical tests The results showed that the majority of leprosy patients had a disability level of 1 (62.9%), moderate stigma (58.6%), high family support (52.6%) and acceptance moderate self (53.4%), The results of the Pearson correlation statistical test showed that family support p 0,000 Pearson correlation 0,483 and self-acceptance p 0,000 Pearson correlation 0,584 were meaningful and from the results of the regression coefficients the Beta Coefficient showed that self-acceptance was the most powerful factor with self care in leprosy patients at Daha Husada Kediri Hospital. Daha Husada Kediri Hospital is expected to be able to further improve health service efforts to change the negative stigma in the community by socializing leprosy

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