scholarly journals Developing Islamic City through Network-of-Mosque (NoM)

2015 ◽  
Vol 6 (2) ◽  
pp. 37-45
Author(s):  
Ammar Ihsan Nasution ◽  
Ammar Ihsan Nasution . ◽  
Muhammad Iqbal Husaini . ◽  
Mohamed Hassan Ahmed .
Keyword(s):  
Quality Of Service ◽  
Literature Review ◽  
Business Model ◽  
Strategic Partnership ◽  
Quadruple Helix ◽  
Business Model Canvas ◽  
The Government ◽  
Quadruple Helix Model ◽  
Community Centre

Learning from the history, our prophet used mosque to provide many activities and served as community centre for the purpose of society welfare. Today, we can find the mosque everywhere but its function were limited and only used for religious and spiritual purposes. Thus, this conceptual program will develop the Islamic City through Network of Mosque. Network of Mosque can be used to create centre for transformation which can provide the services to the society. These services will include community classes, zakat collection and distribution, halal certification, and eating place for the hungry and needy. This conceptual program introduces to improve the quality of service through strategic partnership between government, industry, and society which will result to raise the entrepreneurs and lead to the prosperity. This program offers Quadruple Helix Model (QHM) which involves the Government, Academia, Industry, and Citizen as the main actor for this program. Nine blocks of Business Model Canvas (BMC) framework and Literature Review used as the methodology for this paper. To achieve its goals, this program collaborates and synergize with the Whole of Government (WoG). The findings of this paper show that the Mosque can facilitate and serve the society better by harnessing Network of Mosque, which guide to the developing Islamic City.

scholarly journals The Business Model Canvas As A Solution of Innovation For A Small Business

2019 ◽  
Vol 10 (2) ◽  
pp. 197-204
Author(s):  
Ratih Fitriani
Keyword(s):  
Small Business ◽  
Business Model ◽  
Swot Analysis ◽  
Business Model Canvas ◽  
Doing Business ◽  
Family Economy ◽  
Activity Cost ◽  
The Government ◽  
Large Groups

In Indonesia, the government is very supportive in small micro businesses that in fact they have no experience in doing business. This study aims to develop businesses on a small to medium scale. MSMEs in Indonesia already have large groups with little capital. Producing it is done in the prosperity of society and will be able to sustain the family economy. People must compete to compete to produce products that can be accepted by consumers. With innovation can create opportunities that can compete in the industry. Product innovation by the quality of quality of materials requested to serve the industry. Based on the results of SWOT analysis should be developed for business planning, SMEs can create new innovations for the beginner businessman. Therefore, this study uses the methods used to model business canvas using qualitative methods to determine the business model of the canvas for beginners business. The design of the canvas business model is designed to map out, describe what indicators should be owned to build a business. Characteristics of the canvas business model are customer, distribution, value, resource, activity, cost and income. This paper aims to identify the strengths of the Canvas Business Model and more importantly SWOT's weakness to determine how much can be used to build a business model in appreciating the attributes of small business competition is innovation.

scholarly journals Influence Relaxation Policy Fees on COVID-19 Pandemic and Service Quality Claims against the Realization of Dues Payment Compliance BPJSK in Branch Office Driyorejo-Gresik East Jawa-Indonesia

2021 ◽  
Vol 3 (2) ◽  
pp. p72
Author(s):  
Untung Lasiyono
Keyword(s):  
Quality Of Service ◽  
Data Analysis ◽  
Service Quality ◽  
Economic Aspects ◽  
Payment Policy ◽  
Population Research ◽  
Premium Payment ◽  
The Government ◽  
Branch Office

In the conditions of the Covid-19 pandemic, it had a very large impact not only on the health aspect, but also on the labor and economic aspects. The industrial world has been affected so much that the industrial world has stopped its production activities so that there has been a reduction in the workforce in production by being dismissed and even disconnected from their work. This condition is what makes the government take action, especially in terms of employment in fulfilling the obligation to pay BPJSK output through a relaxation or softness policy in paying contributions. Another policy is the claim service for BPJSK participants if there is a risk that results in the realization of the claim.This research is to analyze with the policy of relaxation of payment of dues and claim services associated with their influence on participant compliance in paying BPJSK dues. The population / research sample was the participants of the BPJSK Gresik Driyorejo Branch, using a questionnaire to obtain data on the perception of relaxation policies, service quality and compliance with payment of dues.Based on the results of data analysis, it shows that: first, the premium payment policy has a significant effect on dues pay compliance, second, the service quality of claims has a significant effect on awareness of premium payments, and third, the policy of relaxation of contributions and the quality of service claims has a significant effect on the premium. payment of dues for BPJSK members at the Gresik Driyorejo Branch.

Constructing Relationship Developing Strategies

2019 ◽  
pp. 126-143
Keyword(s):  
Quality Of Service ◽  
Literature Review ◽  
Support Services ◽  
Structural Model ◽  
Service System ◽  
Ethical Practice ◽  
Mediating Role ◽  
Depth Interview ◽  
Developing Strategies

This chapter aims to describe relationships strategies that manager need to practice in order to establish customer-oriented service system. Therefore, the chapter provides a structural model derived from literature review and depth interview from depth interview of 10 customers and 5 managers of 5 auto repair shops. In line with that, the current chapter proposes four propositions in regards to effective relationship developing strategies for the SME. The findings revealed that ethical practice, customer's orientation, length of relationship, customer's support services are significantly influence firm's relationship strategies. In addition, trust factor play a mediating role among the relationships. The chapter can help to predict the quality of service perceived by the customers by using relationship strategies, which may be similar in other markets with similar characteristics.

scholarly journals presentasi efektifitas pembinaan

2019 ◽  
Author(s):  
Merry
Keyword(s):  
Higher Education ◽  
Quality Of Service ◽  
Service Quality ◽  
Financial Incentives ◽  
Public Universities ◽  
Research Technology ◽  
Effective Coaching ◽  
The Government ◽  
Functional Position

Abstract.In order to enhance the quality of Indonesian higher education, the Indonesian government through the Ministry of Research, Technology, and Higher Education paid much attention to lecturers in forms of financial incentives and opportunities for them to upgrade their professional skills. Meanwhile, educational laboratory assistants (educational supporting staffs with specific functional position) had also enjoyed some incentives from the government over the past 5 years. Therefore, these laboratory assistants need continuous coaching to maximise their roles in laboratories and to deliver services to their customers, such as lectures, students and other laboratory stakeholders. This study aimed at revealing to what extent effective coaching from superiors and adversity quotient owned by educational laboratory assistants influenced the quality of service of educational laboratory assistants of some Indonesian public universities. This research employed correlational quantitative approach using questionaires as data collection method. Data were analysed using regression analysis. The results of analysis indicated that there was a positive correlation between effective coaching and adversity quotient on the service quality of educational laboratory assistants of some public universities. The more effective the coaching and the higher the adversity quotient, the better quality of service of the laboratory assistants. Based on these results, it was concluded that the service quality of educational laboratory assistants could be improved through effective coaching and adversity quotient.

scholarly journals Building Strategic Partnership of Transnational Education Using Online Program to Increase Academic Quality of Graduates

2011 ◽  
Vol 2 (2) ◽  
pp. 1337
Author(s):  
Gerardus Polla
Keyword(s):  
Higher Education ◽  
Academic Standards ◽  
Strategic Partnership ◽  
Transnational Education ◽  
Academic Quality ◽  
Online Programs ◽  
Global Industry ◽  
Private Participation ◽  
The Government

International employment standard requires higher quality of graduates, which can be achieved through high quality academic standards. As we know there are still a large number of graduates of Indonesian higher education rejected to work in global industry. Besides having low GPA, lots of graduates are considered lacking technical skills, interpersonal skills, and international experience. Indeed, the main weakness factor is the low English proficiency of graduates. We need a breakthrough that develops our academic standards of higher education to obtain international quality. Yet, there are challenges to face by the government, such as rebuilding the national system (establishing elite institutions), internationalizing higher education (globalizing the institutions or cross-border trades of education services), as well as enhancing private participation by repositioning the private sector. To overcome these challenges we need to build a strategic partnership of transnational education using online programs, which can obtain mutual benefit for the collaborating institutions. This article discusses about how to increase academic quality of graduates in Indonesia or in other Asian countries. 

scholarly journals Business Development of Base Transceiver Station (BTS) Infrastructure Contractor PT. XYZ

2021 ◽  
Vol 8 (9) ◽  
pp. 453-467
Author(s):  
Biyal Muhajirin Koswara ◽  
Rizal Syarief ◽  
Harianto .
Keyword(s):  
Strategic Planning ◽  
Business Model ◽  
Swot Analysis ◽  
Telecommunication Networks ◽  
Strategy Formulation ◽  
Alternative Strategies ◽  
Business Model Canvas ◽  
Business Operations ◽  
Base Transceiver Station

The growth of BTS which is the main infrastructure in the implementation of telecommunications is needed for service and improvement of the quality of telecommunication networks, especially in pandemic times. The goal to be achieved In order to formulate the company's strategic planning to develop its business, information is needed about what business model is currently adopted by the company, what factors affect the company's current position in the market that will give rise to alternatives to the company's strategy, and what are the alternative strategies that are priority strategies and suitable for the current condition of PT. XYZ. The analysis method used is Business Model Canvas (BMC), Strength Weakness Opportunity Threat (SWOT) and Quantitative Strategic Planning Matrix (QSPM) Based on the results of the study, BMC told PT XYZ, that the business model of the company can still sustain its business operations but there are some slight shortcomings that need to be improved to maximize the elements that can increase profits from the company. The results of the analysis of strategy formulation and SWOT analysis resulted in seven alternative strategies. In the QSPM analysis, the main priority strategy is training and development human resources. Keywords: BMC, Business Operations, PT XYZ, QSPM, SWOT.

scholarly journals ANALISIS KUALITAS PELAYANAN DINAS PEMADAM KEBAKARAN KOTA SURABAYA

2016 ◽  
Vol 2 (01) ◽  
Author(s):  
Mertilinda Adelberty
Keyword(s):  
Quality Of Service ◽  
Good Governance ◽  
Fire Hazard ◽  
Fire Department ◽  
Community Services ◽  
Primary Data ◽  
Five Dimensions ◽  
The People ◽  
The Government

Creating Good Governance is the role of the Government to improve the welfare of thecommunity. For the essence of government is public service. The Fire Department is anagency of local government office which is engaged in the social community services,particularly services in the handling of the fire hazard. The purpose of this study was todetermine the quality of service in the fire department of Surabaya in accordance withservice quality dimensions of Agus Dwiyanto namely: the attitude of the officer, theprocedures, time, facilities and services. Informants were taken are the people who neverget the services and Surabaya City Firefighters. In the method of data collection, theresearchers used primary data by using a questionnaire to the informant. The results showedthat the quality of service at the Fire Department in Surabaya based on five dimensions ofservice quality in general has not been fulfilled optimally. Particularly on indicators ofresponsiveness officer, indicators ease of the procedure, according to SOP service indicatorand service satisfaction indicators get low grades. Therefore, the Government Office offires are expected soon as possible to fix the procedures and services as well as the attitudeof officers to serve the community with optimal namely by providing training andeducation to the intense fire officials that the ability and insight to grow.Keywords: quality, service

scholarly journals Analisis Business Model Canvas (BMC) Mie Tjap Tiga Anak Desa Wlahar Kulon Kecamatan Patikraja Kabupaten Banyumas

2021 ◽  
Vol 2 ◽  
pp. 298-302
Author(s):  
Rina Dwi Lestari ◽  
Yusuf Enril Fathurrohman
Keyword(s):  
Business Model ◽  
Customer Relationships ◽  
Personal Assistance ◽  
Business Model Canvas ◽  
Value Propositions ◽  
The Government ◽  
Product Sales ◽  
The Cost ◽  
Key Resources ◽  
Research Type

This study aimed to analyze the design of the canvas business model of the Tjap Tiga Anak Noodle Factory. The method used was the descriptive-analytical method because, in this study, a qualitative research type was chosen to analyze the Business Model Canvas to map the business state at the Mie Tjap Tiga Anak Factory. The results of research, at the Mie Tjap Tiga Anak Factory using a business model canvas, showed business activities in 9 elements, namely customer segments with B2C and B2B, value propositions that were certified halal (LPPOM MUI), channels used were direct and indirect, customer relationships with apply personal assistance, revenue streams were product sales, key resources were human resources, key activities were production activities, key partnerships were carried out with the government, distributors, and the community or customers, and the cost structure includes fixed and variable costs.

scholarly journals Peranan Unit Pengelola Kegiatan PNPM Mandiri dalam Meningkatkan Kesejahteraan Masyarakat

PERSPEKTIF ◽  
2019 ◽  
Vol 7 (2) ◽  
pp. 46
Author(s):  
Marlina Sinaga ◽  
Usman Tarigan ◽  
Rosmala Dewi
Keyword(s):  
Quality Of Service ◽  
Case Formulation ◽  
Unit Manager ◽  
Savings And Loan ◽  
The Government

<h1>In the community there are still many publik complaints in terms of the role of govrmment, which is still not well targeted by carrying out duties and responsibilities to the community should every govermment have the ability to further improve the quality of service. As determined by the governement agenciens in the districk pangururan Samosir districk is expected to improve the quality of the government’s more responsible performance as by the government in serving the community. In this case formulation of the formulation of the problem is how the role unit manager activities (upk) pnpm indendent in improving the welfare of society therough savings and loan lending as for the purpose of this study is to find out how UPK PNPM independent office in pangururan district samosir districk. The method in this research is qualitative by using technique of observation, interview and documentation based on the result is this study followed by analyzing the data obtained, then the result is the role of independent upk pnpm in improving the welfare of the community in the districk pangururan samosir districk can be said either. Seen from the progressof members of the spp group as well as, the role of independent UPK PNPM corres panding to the soup. Role</h1><h1> </h1><br />

scholarly journals Identification of Key Component of E-marketplace to Enhance Service Quality in the Market

2020 ◽  
Vol 8 (5) ◽  
pp. 4087-4092
Keyword(s):  
Quality Of Service ◽  
Literature Review ◽  
Service Quality ◽  
Systematic Literature Review ◽  
Data Extraction ◽  
Improve Quality ◽  
Exclusion Criteria ◽  
Online Chat ◽  
Search String

Business began with a physical store, which is the place for customer and seller in doing the product transaction. In this era, e-marketplace is proliferating to collect various tenants with various products to join in one same company to give the best service for customers, but every company must strategically compete with each other to survive in the market. The purpose of this study is to find the key components in e-marketplace to enhance service quality in the market, so businesses in this field can focus to develop the services based on the identified components. This study uses systematic literature review to collect all data from various databases; derived from keywords search, search string, inclusion and exclusion criteria, and data extraction. Thirty-eight selected studies that have been identified from data extraction will be evaluated further in this research by mapping them into demographic in trends. Based on the analysis, this research discovers six key components in e-marketplace which are Buyer, Partner, Infrastructure, Content, Online Chat, and Product Prices that can improve quality of service in the market.

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