scholarly journals Pengukuran Kinerja dengan Metode Balanced Scorecard

TRIKONOMIKA ◽  
2013 ◽  
Vol 12 (2) ◽  
pp. 113
Author(s):  
Sidik Nurjaman

Measuring company performances using the Balanced Scorecard (BSC) is started by doing SWOT analysis to determine the internal and external factors. This analysis will show the company’s current position as well as the strategies that have to be applied. The results of the research shows that currently the company is in a good condition but facing  a big challenge.Therefore the strategies that must be implemented is a strategy of diversification. The final step of this research is determining several KPI’s which generate six inisiative programs that must be done.They are conduct Focus Group Discussion with regular customers (wholesale and resellers), implement sales program references, doing pull marketing and targeted marketing programs, determining raw product completion time, conduct competency program design, conduct market surveis, do outreach company’s SOP to employees, to assess the ability of existing human resources, implement reward program for the achievement of the target, and build the competency profiles.

Author(s):  
Omar Orlando Ovalle-Mora ◽  
Maria del Pilar Ramirez-Salazar ◽  
Carlos Salcedo-Perez ◽  
Anlly Luz Hinestroza Mosquera

SMEs must carry out an analysis of the micro and macro environment that is necessary to counteract threats. Then internal and external factors must be identified to evaluate opportunities, threats, strengths, and weaknesses to establish a correlation between causes and effects, to determine the current situation of the enterprise, and to find areas of improvement. The information analysis is performed using tools applied and tailored to the development of this model, such as PESTEL and Porter's five forces, CAM (competitiveness analysis matrix), EFE and EFI analysis matrix, SWOT analysis, strategic maps, and the balanced scorecard.


Author(s):  
Reno Renaldi Tibyan ◽  
Dermawan Wibisono ◽  
Mursyid Hasan Basri

Purpose – This paper aims to discuss the verification process of the theoretical concepts of the proposed performance management (PM) framework in practice. Design/methodology/approach – A case study based on a focus group discussion (FGD) method is used to describe the application a PM framework and the implementation of a PM system in a case organisation. Findings – The findings show that the case organisation has been applying the Balanced Scorecard framework and show that it needs to add some important aspects to the framework to support the better implementation of its PM system. Research limitations/implications – This paper is based on a single case study due to the need for an effective FGD in a selected organisation. Originality/value – The study drives the development of PM research in the use of a theoretical verification method to confirm the application of the theoretical concepts of PM framework in practice.


2015 ◽  
Vol 1 (7) ◽  
pp. 43
Author(s):  
Olena Burunova ◽  
Sergii Gushko ◽  
Volodymyr Kulishov

The paper investigates the process of strategic management and missions of a multinational corporation on the basis of the model of the balanced scorecard (BSC) formation. Due to the trends in modern management, the development of a company’s strategy, and the estimation of its efficiency are carried out with increasing frequency by means of scorecards. Thus, the aim of the research is to explore the paradigm of strategic management of multinational corporations within the framework of implementation of the model of an enterprise scorecard in an ERP system. The topicality of the research is determined by the necessity to implement the worked out in detail monitoring of company’s activity in a strategic focus, which will allow increasing the operationability and efficiency of administrative decisions and controlling the most essential financial and non-financial performance indices. In the course of work, the authors were guided by the principles of systemic and dialectical approaches to explore the problem. Thereat methods of logic and factor analysis, swot analysis, scenario planning, approaches to grouping, comparison, generalization, interconnection of the theoretical and practical aspects of the work of multinational corporations were used. They serve to deepen the theoretical and methodological aspects referred to the formation of the accounting and analytical information and implementation of the balanced scorecard model in the process of institutionalization of informative economy. It is well-proven that optimization of a business strategy of companies contributes to realization of the information support mechanism of the accounting and analytical systems under the condition of ERP introduction- systems for the improvement of methods of accounting, control and analysis. It gives an opportunity to efficiently manage the resources of corporations, to regulate their production load, to control quality and push their products forward to foreign markets. It has been found out that, taking into account these tendencies, it is possible to construct a pay card of the system of indices according to the levels of acceptance of administrative decisions on the basis of all main business processes of a corporation.


2020 ◽  
Vol 41 (45) ◽  
pp. 37-48
Author(s):  
Vladimir VEGA ◽  
◽  
IRMA V. MONTES-DE-OCA ◽  
Jorge F. ABRIL ◽  
◽  
...  

The objective was to design the strategy in the Joint Venture Hotel Saratoga Ltd., using its own and novel procedure, which highlights the operationalization of the values; the SWOT analysis and the link with the Balanced Scorecard. The Board of Directors was trained and an institutional diagnosis was made through plenary sessions, supported by brainstorming and analysis of the problem tree, identifying the main difficulties. As a result, the institution's strategy was updated, expressing it in concrete performance indicators.


2018 ◽  
Vol 6 (3) ◽  
pp. 293-301
Author(s):  
Reinaldi Abiyoga ◽  
Suryanti Suryanti ◽  
Max Rudolf Muskananfola

 ABSTRAK Kawasan konservasi mangrove di Desa Bedono memiliki luas ± 300 hektar. Sebagian masyarakat memanfaatkan buah dan daun mangrove jenis Avicennia sp. untuk diolah menjadi makanan ringan. Keindahannya banyak menarik perhatian pengunjung untuk berwisata. Potensi tersebut belum dapat dikelola secara maksimal, sedangkan kegiatan konservasi mangrove yang dilakukan oleh Kelompok Mangrove Bahari sebatas melakukan penanaman mangrove, monitoring, dan penyuluhan.  Alternatif strategi yang tepat dibutuhkan oleh Kelompok Mangrove Bahari supaya dapat mengembangkan kegiatan konservasi mangrove di Desa Bedono. Penelitian ini bertujuan untuk : 1.) mengetahui faktor-faktor yang mempengaruhi kegiatan konservasi mangrove; dan 2.) memperoleh alternatif strategi yang tepat untuk mengembangkan kegiatan konservasi mangrove di Desa Bedono. Metode yang digunakan dalam penelitian ini adalah metode deskripsi studi kasus. Pengambilan data dilakukan melalui wawancara, observasi, dan studi pustaka. Data yang diperoleh didiskusikan melalui fokus grup diskusi (FGD) untuk diolah dan dianalisis menggunakan analisis SWOT. Hasil analisis menunjukkan bahwa faktor-faktor yang mempengaruhi pengembangan kegiatan konservasi mangrove di Desa Bedono adalah faktor internal dan faktor eksternal. Prioritas alternatif strategi yang terpilih adalah menjaga dan meningkatkan kelestarian ekosistem mangrove, meningkatkan koordinasi dengan stakeholders, melakukan konsultasi dalam bidang ekowisata mangrove, melakukan studi banding ke objek ekowisata mangrove, dan melakukan kerjasama dengan pihak yang berkompeten dalam bidang produksi dan pemasaran produk olahan mangrove. Kata Kunci : Mangrove, Konservasi, Pengembangan, Strategi ABSTRACT The Mangrove conservation area in Bedono village  covers an area of ± 300 hectares. The people also process the fruits and leaves of mangroves of Avicennia sp. for snacks. Although the beauty of mangrove forest attract visitors,  has not been optimally managed. While, the Mangrove Bahari group’s conservation activities are limited to planting mangroves, monitoring, and counceling. Therefore, alternative strategies are needed for the Mangrove Bahari Group to develop mangrove conservation activities. The purpose of this study is : 1.) to determine the factors that affect mangrove conservation activities; and 2.) to obtain appropriate alternative strategies for developing mangrove conservation activities in Bedono village. The research used a descriptive case study method in which a set of interviews, observation and literature studies were adopted. SWOT analysis and a focus group discussion (FGD) with all members of Mangrove Bahari Group was applied in the formulation of development strategies. The analysis showed that the factors that influence the development of mangrove conservation activities in Bedono village are internal and external factors. The priority recommendation include the maintenance and improvement for the sustainability of mangrove ecosystems, improvement of  coordination with stakeholders, consultation of management mangrove ecotourism, comparation studies of mangrove ecotourism, and  cooperation of production and marketing mangrove processed products.. Keywords: Mangrove, Conservation, Development, Strategy.


2018 ◽  
Vol 15 (3-1) ◽  
pp. 205-216
Author(s):  
Kaïs Lassoued

Considering the lack of research focusing on the use of the Balanced Scorecard (BSC) as performance evaluation tool in Emirati higher education institutions, the main purpose of the study is to present a basis for a more general BSC model helping higher education managers in UAE environment for evaluating and managing the performance of their institutions. This paper is based on the case study as a research method. However, the relevance of this case study lies in the use of a joint approach combining SWOT analysis and BSC and generating an integrated strategic management system. The study comes up with a strategic evaluation plan considering the 4 BSC perspectives and designs the strategy map for it in the case of the Emirates College of Business. In this research, the traditional customer perspective of Kaplan and Norton is replaced by the students and stakeholders perspective. It is found that there is a limitation in the effective strategic problem that leads to the recruitment and placement issues, increased costs, student retention, lack of partnerships, a decrease in annual growth of income and poor performance management that can be managed through effective strategic planning. The study also reflects that there is a range of opportunities that can be exploited using the strengths in order to achieve the goals. The outcomes of this study case can be employed in the strategic planning of ECB and all other Emirati business institutions can be inspired.


2017 ◽  
Vol 6 (1) ◽  
pp. 51
Author(s):  
Sri Rahayu Maykewati

Forest of North Sunter Reservoir is one of the urban forest that has been determined by Decree of Jakarta Governor No.317 Year 1999 about Sunter North Road Forest Size Establishment +2,2 ha as jungle city forest in North Jakarta Municipality. This study aims to find out how the strategy of Forest Management of North Sunter Reservoir City that can be applied, how the role of stakeholders in management, internal and external factors what, what solution has been done and how the success and what the future expectation. The method used is descriptive qualitative approach. Data collection techniques and procedures used are: (1) Observation; (2) Interviews; (3) Documents; (4) FGD (Focus Group Discussion). The analysis was conducted using environmental analysis, stakeholder analysis, SWOT analysis (Strength Weakness Opportunity Treath) and QSPM (Quantitative Strategic Planning Matrix) analysis.The North Sunter City Forest Management Strategy can be implemented with the collaboration of relevant stakeholders, it is expected to increase the benefit value of its strengths and opportunities, and can minimize the value of weaknesses and threats, so that the North Sunter Reservoir Forest can function optimally and can maintain the function of the reservoir water infiltration.


2019 ◽  
Vol 9 (1) ◽  
pp. 165
Author(s):  
I W. Pantiyasa

This article was aimed to formulate the construction of tourism village development model towards smart eco-tourism in Paksebali village, Kungkung regency, Bali. The methods of collecting data included observation, interview, documentation, and Focused Group Discussion. The data were analysed using qualitative method and SWOT analysis. The findings showed that the political will of the government in Klungkung regency and Paksebali village, as well as the participation of the local community had a great contribution to the development of the tourism village. The analysis of internal and external factors were used to formulate alternative development strategies that included conservation and revitalization of arts and culture, nature and environment conservation. Village tourism product development was conducted in a gradual and sustainable manner. Improvement of facilities and infrastructure, included HR Quality Improvement, Strengthening tourism village institutions, marketing systems, and increasing community participation.


2017 ◽  
Vol 1 ◽  
pp. 50
Author(s):  
Ali Subhan

Abstract— The success of a college is influenced by various factors, both internal and external factors of the organization. Faculty of Engineering Suryakancana University is one of the many universities that manage higher education that must be able to survive from various challenges, obstacles and competition with other university institutions. This study aims to formulate the right strategy for Faculty of Engineering Universitas Suryakancana able to compete with the existing universities in Cianjur and in the West Java Province. The method used in this research is by combining several methods among others Balanced Scorecard, Sun-Tzu, Quality Function Deployment, and SWOT Analysis. Based on the result of research there are several formulation of strategy that must be implemented by Faculty of Engineering Suryakancana University, among others the implementation of quality assurance system, improvement of lecturer's resources, strict student selection, sharpening of vision and mission of college, and implementation of internal supervision system.Keywords: SWOT analysis, BSC, QFD, Sun-Tzu Strategy, Strategy Formulation


2021 ◽  
Vol 9 (1) ◽  
pp. 41
Author(s):  
Asdiana Dua Sumban ◽  
Diana Zuhroh ◽  
Parawiyati Parawiyati

The objectives of this study are to evaluate the performance of the Kusuma Agrowisata Hotel during the Covid-19 pandemic and to design the business strategy for the Hotel in new normal period. This research applies the quantitative and qualitative method. The data were obtained using questionnaires and interview and analyzed by applying descriptive statistics, using the Balanced Scorecard and SWOT analysis. The result shows that the hotel was less successful in improving revenue and efficiency. However the customers were satisfied and the hotel was able to achieve the company's strategy efficiency index and the staff satisfaction index. The SWOT analysis found out that there was S-O Strategy which could be done by keeping the room prices competitive, providing children’s playground, keeping the good image, having a strategic location, maintaining the friendliness, maintaining the surrounding natural environment, keeping the guest demand fulfilled, reopening various tourist sites and setting strategies to eliminate customers boredom.


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