scholarly journals Komitmen Organisasi Karyawan dan Pengaruhnya terhadap Organizational Citizenship Behavior (OCB)

2021 ◽  
Vol 2 (2) ◽  
pp. 69-77
Author(s):  
Elita Halimsetiono ◽  
Winnie Nirmala Santosa

Komitmen merupakan bentuk yang penting dan mendasar yang mana konsep tersebut banyak digunakan dalam penilaian sikap individu di berbagai lingkungan, termasuk juga lingkungan perguruan tinggi. Dalam beberapa penelitian terdahulu, telah ditemukan adanya hubungan antara komitmen organisasi dan OCB, dimana semakin tinggi komitmen organisasi, maka akan semakin tinggi pula OCB yang dimiliki. Penelitian yang bersifat analitik observasional dengan rancang bangun cross-sectional ini bertujuan menganalisis pengaruh komitmen organisasi terhadap OCB karyawan di Universitas Surabaya. Sejumlah 190 orang karyawan tetap (non dosen) dari 27 unit kerja di Universitas Surabaya menjadi sampel penelitian ini. Metode pemilihan sampel yang digunakan adalah quota sampling. Pengumpulan data menggunakan kuesioner yang berisikan skala komitmen organisasi dan OCB. Mayoritas karyawan memiliki komitmen organisasi dan OCB tingkat sedang. Secara simultan, analisis regresi linier berganda menunjukkan baik komitmen organisasi maupun karakteristik demografi memiliki pengaruh yang bermakna terhadap OCB. Secara parsial, komitmen normatif maupun tingkat pendidikan memiliki pengaruh yang bermakna dan positif terhadap OCB. OCB karyawan lebih dipengaruhi oleh komitmen normatif daripada tingkat pendidikan. Hasil penelitian ini penting sebagai bahan masukan bagi organisasi agar lebih memperhatikan kedua aspek tersebut dalam meningkatkan OCB karyawannya, dan juga untuk menambah pengetahuan mahasiswa Fakultas Kedokteran Universitas Surabaya tentang aspek-aspek yang berperan dalam pengelolaan sumber daya kesehatan.

2018 ◽  
Vol 8 (2) ◽  
pp. 187 ◽  
Author(s):  
Samreen Ismail ◽  
Zafar Iqbal ◽  
Muhammad Adeel

Organizational Justice has been considered a significant subject in the operative organizations functioning. Whereas Organizational Citizenship Behavior is important to achieve the organizational success therefore organizations encourage and facilitate the OCB in order to produce effectiveness and efficiency in organization functions. The primary aim of this research is to investigate the role of organizational justice and organizational citizenship behavior in enhancing employees’ performance in academic setting. Organizational justice plays a pivotal role in shaping individual behavior and particularly extra role behavior such organizational citizenship behavior. To answer the research question, the cross sectional data were collected through a questionnaire from 190 employees working in different universities of Azad Kashmir Pakistan. Our findings reveal that there is a significant positive association among organizational justice (OJ), organizational citizenship behavior (OCB) and Employees performance (EP). The results indicated that Organizational Justice and Organization Citizenship Behaviors was significant predictor of Employees performance. This research contributes to the managerial literature by identifying and applying theoretical concepts into a different sample and organizational settings.


2018 ◽  
Vol 3 (2) ◽  
pp. 126-141
Author(s):  
Nadya Mahri ◽  
Bambang Widjajanta ◽  
Sumiyati Sumiyati

Aim – The aim of the research was to find out the influence of emotional intelligence, job satisfaction, and organizational citizenship behavior.Design/Methodology/Approach – The research design was cross sectional method. This research employed descriptive approach through explanatory survey method. There were 103 respondents selected through probability sampling. The questionnaires were distributed as the instruments in collecting data from the respondents. The analysis technique used was descriptive technique by using frequency distribution.Findings – Based on the research findings through descriptive analysis, it was found that the emotional intelligence was in the good category by score 9444 and percentage 81.86%, job satisfaction was in high category by score 12198 and percentage 80.56%, and organizational citizenship behavior was in the good category by score 11853 and percentage 82.19%.Originality/value – This research is the basic to understand the emotional intelligence, job satisfaction, and organizational citizenship behavior concept. The difference of the research and  the previous research was in its object aspect, which was West Java Regional Civil Service Agency in Bandung with the observed variables; emotional intelligence, job satisfaction, organizational citizenship behavior by using different theories and references from previous research.


2020 ◽  
Vol 8 (2) ◽  
pp. 84-96
Author(s):  
Mahwish Amanat ◽  
◽  
Sobia Sultana ◽  

Transformational leadership and organizational citizenship behavior are the valuable components of an organization and these components become a core competency to improve organizational performance now a days. Transformational leadership is different from traditional leadership style in the way that it gives weight to the sensory perception, guides in making decisions and helps followers in developing citizenship behavior. Transformational leadership has a significant role in building up employees organizational citizenship behavior through idealized influence, individualized consideration, inspirational motivation and intellectual stimulation. Keeping in view the importance of organizational citizenship behavior the present contextual framework was established to explain the relationship between the stated variables. The study was explanatory and cross-sectional approach was employed to accumulate data from the academic staff of public sector universities. The target area that was selected for the study was the city of Lahore, Punjab, as most of the well-known universities are present in Lahore. The data collected from teaching faculty have been analyzed by employing SPSS (22.0). Descriptive Statistics, Frequency Analysis, Pearson Correlation, Regression Coefficients and Reliability Analyses were used to examine data. Results of regression analysis show that transformational leadership has significant positive effect on organizational citizenship behavior


2020 ◽  
Vol 18 (2) ◽  
pp. 431-440
Author(s):  
Patrick J. Lekgothoane ◽  
Molefe Jonathan Maleka ◽  
Zeleke Worku

The researchers intended to explore organizational culture at a state-owned enterprise (SOE) in South Africa. The reviewed literature showed very few similar studies where job satisfaction was tested as a mediator between organizational citizenship behavior and organizational culture. Furthermore, the reviewed literature revealed that Martins’ organizational culture model, which was used to give theoretical grounding to the study, did not have job satisfaction as a mediator. The research design was exploratory, correlational, and cross-sectional. A total of 204 respondents were selected using a stratified sampling technique. The major finding was that the respondents perceived the organizational culture as a hostile, bellicose culture, rife with politics. The unexpected result was a significant positive relationship between organizational citizenship behavior and organizational culture. This means that even when the organization’s culture was hostile, employees did not abuse and leave and went beyond the call of duty. It was found that job satisfaction did not mediate the relationship between organizational citizenship behavior and organizational culture.


2014 ◽  
Vol 5 (1) ◽  
pp. 396
Author(s):  
Jerry Marcellinus Logahan ◽  
Aditya Indrajaya ◽  
Astrid Wahyu Proborini

This research was conducted in PT. Stannia Binekajasa, a company engaged in apartment leasing and sport facilities service. The purpose of this study is to determine the effect of Innovative Behavior and Self -Esteem on Organizational Citizenship Behavior both partially and simultaneously. The data obtained by survey, using questionnaire through cross sectional method. The data is processed using simple regression and multiple regression analysis as a method analysis. The result of this study indicates that the Innovative Behaviour in the company, have a significant influence on Organizational Citizenship Behavior by 79.5%, and Self-Esteem have a significant influence on Organizational Citizenship Behavior by 89.5%. Variable Innovative Behavior and Self- Esteem in the company have a significant influence on Organizational Citizenship Behavior by 89.2%.


Author(s):  
Abbasali Dehghani Tafti ◽  
Mohammad Hossein Dehghani ◽  
Fatemeh Pourshariati ◽  
Babak Shiravand

Introduction: The organizational citizenship behavior in hospitals is of great importance since it enhances positive relationships between employees and their involvement in organizational activities. On the other hand, culture is one of the main and major components of the organization, which has a direct effect on promoting the organization's activities. In this regard, rich Islamic culture with its pure concepts has a great role in shaping and refining people's behaviors. The purpose of this study was to investigate the effect of Islamic culture on organizational citizenship behavior among nurses in hospitals of Yazd University of Medical Sciences. Methods: In this cross-sectional study, 264 staff of the selected hospitals affiliated with Yazd University of Medical Sciences was selected using two-stage sampling method. The data collection tool was a valid and reliable questionnaire consisting of three sections: demographic information, a 22-item organizational citizenship behavior questionnaire with 5 dimensions, and the Islamic culture questionnaire, which should be answered using a 5-point Likert scale. Data were analyzed using SPSS 21 and SmartPLS software. Results: Among the dimensions of organizational citizenship behavior, the highest mean and standard deviation were related to conscientiousness dimension (3.10±0.69). The total mean and standard deviation was calculated as 2.99±0.57 for the component of organizational citizenship behavior. The mean and standard deviation of Islamic culture was 2.89±0.53. According to the data analysis algorithm in PLS method, by examining the significant coefficients of t for each path, Islamic culture had significant effect on all components of the organizational citizenship behavior. Conclusion: Considering the impact of Islamic culture on organizational citizenship behavior, various cultural programs such as cultural training courses, cultural seminars, and cultural events are suggested to promote Islamic culture in hospitals


2019 ◽  
Vol 3 (1) ◽  
pp. 70-79
Author(s):  
Ria Chandra Kartika ◽  
M. Risya Rizki

Human resources are an important aspect of organizational success. In the last three years, outpatient visits at RSIA NUN Surabaya decreased by 5.32%. The results of the identification showed that, one of the causes of the decrease in visits was patient dissatisfaction with the service of the officers. The objectives of this research were analyzing Organizational Citizenship Behavior (OCB) based on characteristics of employees in the hospital. This research is analytic descriptive with cross sectional study design. The samples were 34 employees were selected using purposive sampling. Result of this research showed that employees who had organizational citizenship behavior in the fewer categories were employees who had more than 32 years of age (≥ 32 years) with 77.8% presentations. Employees who have Organizational Citizenship Behavior (OCB) with fewer categories are employees who have a work period of less than 2 years with 100% presentation. The conclusion of this study is that employees who are more mature tend to have low OCB. Employees who have a low working period tend to have a low OCB. Therefore, it is important for hospital management to improve relationships between employees through gathering and maximizing employee potential when undergoing training for new employees.


2021 ◽  
Vol 20 (1) ◽  
pp. 74-80
Author(s):  
Mohammad Ali Jahani ◽  
Fatemeh Hoseini Rostami ◽  
Hakimeh Mehdizadeh ◽  
Shahrbanoo Mahmoudjanloo ◽  
Hossein Ali Nikbakht ◽  
...  

Background and Objective: Organizational citizenship behavior (OCB) is one of facilitatingfactors in improving the quality of service in healthcare section. This study aimed at investigatingthe possible relationship between the job category and employees’ organizational citizenshipbehavior in some selected hospitals located in Northern Iran. Material and Methods: Thisapplied research was a descriptive-analytical cross-sectional survey conducted in 2016 amongtherapeutic and non-therapeutic/administrative employees working in 5 selected hospitals locatedin Golestan province, Iran. 320 employees were selected randomly by using Cochran samplingformula. The Persian version of Podsakoff’s standard scale for measuring the organizationalcitizenship behavior was used for data collection. The gathered data were analyzed by usingSPSS 18 and applying independent t-test and regression analysis. Results: The mean rate of nontherapeuticemployees’ organizational citizenship behavior (94.38±7.57) was higher than that oftherapeutic ones (93.98±9.36). The component altruism with 20.78±2.75 among therapeutic staffand the component conscientiousness with 20.87±2.09 among non-therapeutic staff were in thehighest rate. The mean differences of the components of the organizational citizenship behaviorwere not significant, The lowest rate belonged to the component civic virtue (14.28±2.03), butin altruism in which the difference was significantly positive (p= .039). Conclusion: Althoughthe job category has a low effect on the organizational citizenship behavior, the managersof healthcare centers can improve their employees’ organizational citizenship behavior byimproving organizational culture, work motivation and job satisfaction among the staff. Bangladesh Journal of Medical Science Vol.20(1) 2021 p.74-80


2019 ◽  
Author(s):  
Ilham Ashari ◽  
Rahmat Rahmat ◽  
Atta Irene Allorante ◽  
Badu Ahmad

Organizational justice emerged as an essential concept in predicting Organizational Citizenship Behavior (OCB). However, in various studies, there are still gaps in research results where organizational justice will not always affect OCB. Thus, the researcher aims to analyze the effect of Emotional Intelligence on the OCB employee at Barombong Maritime Polytechnic Makassar City. The design of this study is quantitative research with a cross-sectional approach. The sample in this study were all civil servants as many as 75 people. The statistical test used is the SEM analysis test with AMOS software. The findings of this study are organizational justice has a positive and significant effect on the OCB employee at Polytechnic of Shipping Makassar City, which is statistically proven where the significance value is less than 0.05 or (0,000 <0.05) and the CR value is positive and is greater than 1 .96 (3.441> 1.96). This research implies that when organizational justice is improved, OCB will also increase.


2019 ◽  
Vol 40 (5) ◽  
pp. 583-599 ◽  
Author(s):  
Ali Ahmad Bodla ◽  
Ningyu Tang ◽  
Rolf Van Dick ◽  
Usman Riaz Mir

Purpose The purpose of this paper is to examine the relationships between authoritarian leadership, organizational citizenship behavior toward one’s supervisor (OCBS) and organizational deviance. The authors hypothesized curvilinear relationships between authoritarian leadership and OCBS, and between authoritarian leadership and organizational deviance. Design/methodology/approach The authors analyzed two-source survey data of 240 employee–supervisor dyads collected from seven organizations in Pakistan. Findings Employees exhibited most OCBS and least organizational deviance at intermediate levels of authoritarian leadership. Employees’ perception of a benevolent climate at work moderated the curvilinear relations. Research limitations/implications The authors cannot draw causal inferences because of cross-sectional data. Furthermore, the authors’ results may be limited to cultures with high collectivism and high power distance. Practical implications This study envisions and illuminates a new avenue of curvilinear relationships among authoritarian leadership, OCBS and organizational deviance. Originality/value The two sources (employee–supervisor dyads) data collected from seven organizations supported a unique curvilinear relationship between authoritarian leadership, OCBS and organizational deviance.


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