A Study into the Relationship between Restaurant Tipping and Food Service Tangibility in Kisumu County, Kenya

2020 ◽  
Vol 10 (2) ◽  
pp. 190-199
Author(s):  
Simon O. Were ◽  
Moses N. Miricho ◽  
Vincent N. Maranga

AbstractTipping is believed to have vast influence on restaurant food service tangibility, and thus, quality. This forms the basis of the assumption that foodservice clients are in a better position to reward and monitor the quality of restaurant food services. Nonetheless, the act of tipping has seriously been abused by food servers, hence compromising food service tangibles and thus quality. As a consequence, this is the origin of the observed service failures, not only within restaurant food service but also in the entire service industry. Therefore, the study sought to investigate the relationship between tipping and tangibility of restaurant foodservice. Cross tabulation, correlation as well as multiple regression was used in the analysis of data. The study found a weak significant association between tipping and food service tangibility (Pearson's R = 0.150, P-value > 0.05). However, multiple regression results indicate that restaurant tipping does not statistically significantly predicts the dependent variable – tangibility of food service (F = 45.619). Thus, at 95% confidence level, the study therefore concluded that there is no statistically significant relationship between restaurant tipping and tangibility of food service within the sampled hotels in Kisumu County, Kenya.

2018 ◽  
Vol 3 (10) ◽  
pp. 51
Author(s):  
Tuan Ahmad Tuan Ismail ◽  
Rosmaliza Muhammad ◽  
Norhayati Muhammad Yusoff ◽  
Mohd Shazali Md Shariff

This study is to investigate the relationship between hotel brand and food quality using the Brand Identity Prism (BIP) model in the context of food service industry that has never been directly tested before. The attributes (physical, relationship and reflection) of BIP in food service industry which focusing on the food quality served at hotel restaurants are validated. A quantitative approach using questionnaire survey was conducted with a total of 129 hotel restaurants guests from four of five star rated hotels in Kuala Lumpur, Malaysia. The result indicated that there was a significant relationship between hotel brand identity and food quality. Keywords: Hotel Brand Attributes; Food Quality; Brand Identity Prism Model; Hotel Restaurants


Author(s):  
Ruschelle L. Cossid

Aims: To determine the relationship between modules’ language contents and students learning engagement during the COVID 19 Study Design: Descriptive-correlational Place and Duration of Study: This study was conducted in Bato National High School, Sta. Cruz, Davao del Sur from February to June 2021. Methodology: This research used the  stratified random sampling. It involved 258 Grades 7-10 students. It utilized adopted questionnaires developed by Vergara (2017), Fredericks et al. (2005) and Moore and Lippman (2005).  Results: The level of language contents of the modules in English gained an overall mean of 4.05 (SD=0.94) described as “high.” All components under language contents had rated high as follows: presentation (4.05), communication style (4.07), assessment (4.05) and content (3.92). On the other hand, the level of student engagement gained an overall mean score of 3.96 (SD = 1.06) with a verbal description of “highly engaged.” All components under students engagement had rated high as follows: behavioral engagement (4.19), emotional engagement (4.04), and cognitive engagement (3.65). The tested hypothesis gained an r value of 0.633, and a p-value of 0.00 which is less than 0.01, the alpha level of significance is denoting a strong positive correlation between the level of language contents of the modules and engagement of students. Hence, it determined that there was a significant relationship between language content of the modules and engagement of students. Conclusion: Although all variables in the contents of the modules and engagement are rated high and highly engaged respectively, specific statements which are within the border of often and seldom may be given attention.  Moreover, the findings of this research shows significant relationship between language content of modules and students’ engagement may allow the module developers to consider that quality of modules is more relevant than quantity and that meaningful activities promote learners’ engagement.


2021 ◽  
Vol 3 (4) ◽  
pp. 609-616
Author(s):  
Dea Prasetya

ABSTRACT: THE RELATIONSHIP OF PRE-TRANSFUSION HB LEVEL WITH QUALITY OF LIFE OF THALASSEMIA PATIENTS IN RSUD Dr. Hi ABDUL MOELOEK, LAMPUNG PROVINCE Background: Thalassemia is a chronic disease that can significantly affect the patient's quality of life, which is caused by the disease itself and the effects of the therapy given. Patients with thalassemia in Dr. H Abdoel Moeloek Hospital Lampung Province from year to year showed an increasing trend, namely in 2012 as many as 75 people, in 2013 as many as 87 people, and in 2014 as many as 102 people.Purpose: To determine the relationship between Hb levels before transfusion with the quality of life of thalassemia patients. Hi Abdul Moeloek Lampung ProvinceResearch Methods: This type of research is a quantitative, analytical observation design, with a cross-sectional design. The study population was all pediatric thalassemia patients at Dr. Hospital. Hi Abdul Moeloek, Lampung Province for the period January – October 2019 with a total of 146 patients. The sample is 60 people. Collecting data using observation sheets and questionnaires. The data analysis technique used a regression test.Results: The average distribution of Hb levels before transfusion of the research subjects was 7.11 with the lowest value being 6.8 and the highest being 7.4. The distribution of the average quality of life of the subjects of this study was 60.72 with the lowest value of 27 and the highest 93. There was a significant relationship between pre-transfusion Hb Levels and Quality of Life of Thalassemia Patients at Abdul Moeloek Hospital Bandar Lampung in 2019 (p-value 0.000 ).Conclusion: There is a significant relationship between Hb levels before transfusion with Quality of Life of Thalassemia Patients. It is recommended to monitor Hb levels before transfusion and comply with transfusions and consume iron chelation regularly so that the growth of their children can be normal like other children. Keywords: Hb levels before transfusion, Quality of Life, Thalassemia Patients  INTISARI: HUBUNGAN KADAR HB PRE TRANFUSI DENGAN KUALITAS HIDUP PENDERITA TALASEMIA DI RSUD Dr. Hi ABDUL MOELOEK PROVINSI LAMPUNG  Latar Belakang : Thalasemia adalah salah satu penyakit  kronis  yang  dapat mempengaruhi kualitas hidup penderita secara nyata, yang diakibatkan penyakitnya sendiri maupun efek terapi yang diberikan. Penderita thalasemia di RSUD Dr H Abdoel Moeloek Provinsi Lampung, dari tahun ketahun menunjukkan trend mengalami kenaikan, yaitu tahun 2012 berjumlah 75 orang, tahun 2013 berjumlah 87 orang dan tahun 2014  tercatat  102  orang.Tujuan penelitian:  Diketahui  hubungan kadar Hb Pre Transfusi dengan kualitas hidup penderita Talasemia Di RSUD Dr. Hi Abdul Moeloek Provinsi LampungMetode Penelitian : Jenis penelitian kuantitatif, rancangan observasi analitik, dengan desain cross sectional. Populasi penelitian adalah semua pasien Talasemia anak di RSUD Dr. Hi Abdul Moeloek Provinsi Lampung periode Januari - Oktober 2019 sejumlah 146 pasien. Sampel 60 orang. Pengambilan data menggunakan lembar observasi dan kuesioner. Teknik analisis data menggunakan uji regresi.Hasil penelitian : Distribusi rata-rata kadar Hb Pre tranfusi subyek penelitian ini adalah 7,11 dengan nilai terendah 6,8 dan tertinggi 7.4. Distribusi rata-rata kualitas hidup subyek penelitian ini adalah 60,72 dengan nilai terendah 27 dan tertinggi 93. Ada hubungan antara hubungan yang signifikan antara Kadar Hb Pre Transfusi Dengan Kualitas Hidup Penderita Talasemia di Rumah Sakit Abdul Moeloek Bandar Lampung tahun 2019 (p value 0,000).Kesimpulan : Ada hubungan antara hubungan yang signifikan antara Kadar Hb Pre Transfusi Dengan Kualitas Hidup Penderita Talasemia. Disarankan agar melakukan pemantauan terhadap Kadar Hb Pre Transfusi dan patuh menjalani tranfusi serta mengkonsumsi kelasi besi secara teratur agar pertumbuhan anaknya dapat normal seperti anak-anak lainnya. Kata Kunci    : Kadar Hb Pre Transfusi, Kualitas Hidup, Penderita Talasemia


2019 ◽  
Vol 9 (4) ◽  
pp. 413-420
Author(s):  
Amella Gusty ◽  
Dachriyanus Dachriyanus ◽  
Leni Merdawati

Kinerja perawat merupakan hasil yang dicapai dalam melaksanakan asuhan keperawatan di rumah sakit. Terciptanya asuhan keperawatan yang optimal sangat diperlukan dukungan dari pihak rumah sakit salah satunya adalah menciptakan kualitas kehidupan kerja baik bagi perawat. Penelitian ini bertujuan untuk mengetahui hubungan antara kualitas kehidupan kerja terhadap kinerja perawat pelaksana di RSUD Teluk Kuantan. Jenis penelitian kuantitatif dengan pendekatan cross sectional. Jumlah sampel 120 responden yang diperoleh melalui proportionate simple random sampling. Hasil penelitian menunjukkan kualitas kehidupan kerja perawat RSUD Teluk Kuantan berada pada kategori sedang, kinerja perawat berada pada kategori kurang baik. Berdasarkan analisis kedua variabel teridentifikasi bahwa tidak ada hubungan antara kualitas kehidupan kerja dengan kinerja perawat pelaksana dengan  p value 0,817. Dimensi work context merupakan komponen yang memiliki hubungan dengan kinerja perawat pelaksana dengan p value 0,008, dimensi work life  tidak berhubungan secara signifikan dengan kinerja perawat. Kesimpulan penelitian diketahui tidak ada hubungan antara kualitas kehidupan kerja dengan kinerja perawat pelaksana. Ada hubungan dimensi work context dengan kinerja perawat pelaksana. Tidak ada hubungan dimensi work life dengan kinerja perawat.   Kata kunci: kualitas kehidupan kerja, kinerja, perawat pelaksana   THE RELATIONSHIP BETWEEN THE QUALITY OF WORK LIFE AND THE PERFORMANCE OF IMPLEMENTERS NURSES   ABSTRACT Nurse performance is the result achieved in implementing nursing care in a hospital. The creation of optimal nursing care is very much needed support from the hospital, one of which is to create a good quality of work life for nurses. This study aims to determine the relationship between the quality of work life and the performance of nurses at the Kuantan District Hospital. This type of quantitative research with cross sectional approach. The number of samples of 120 respondents obtained through proportionate simple random sampling. The results showed that the quality of work life of nurses at the Kuantan District Hospital was in the medium category, the nurses' performance was in the unfavorable category. Based on the analysis of the two variables, it was identified that there was no relationship between the quality of work life with the performance of implementing nurses with a p value of 0.817. The work context dimension is a component that has a relationship with the performance of nurses implementing with p value 0.008, the dimension of work life does not significantly correlate with nurse performance. The conclusion of the research is that there is no relationship between the quality of work life and the performance of the implementing nurses. There is a relationship between the dimensions of the work context and the performance of the nurses. There is no relationship between the dimensions of work life and nurse performance.   Keywords: quality of work life, performance, implementers nurse


2021 ◽  
Vol 11 (02) ◽  
pp. 54-59
Author(s):  
Syed Adeel Ahmed ◽  
Safia Anwar ◽  
Imtiaz ul Haq

Objective: To investigate the implication of quality of obturation and coronal restoration on periapical tissue in failed endodontically treated teeth. Study Design and Setting: This cross-sectional research was performed in the Operative Department of BUMDC on 187 patients reporting with root canal failure from March 2019 to August 2019. Methodology: Patients of both genders aged between 20-60 years were considered for this study. Single and multirooted teeth indicated for repeated endodontic treatment due to under filled, overfilled obturation, voids in obturation, absence and presence of coronal restoration were included. One operator carried out clinical examination of the teeth and periapical radiograph was taken for each patient by using E-Speed film and evaluated by the same operator using an illuminated viewer box. SPSS 17 for windows software was used for data entering and chi- square test was applied for statistical calculation of the outcomes. Results: Total n=187 endodontic treated failed teeth were evaluated, out of which 52.9% were of females and 47.1% to males. The number of obturations with acceptable length were 81(43.3%), with adequate density were 107 (57.2%) and with consistent taper were 116(62%). Periapical lesion was observed in 118(63.1%) cases. Quality of obturation significantly affects the periapical health. Cross tabulation showed a significant association (p-value <0.000) between inadequate coronal restoration and changes in periapical area. Conclusion: The successful prognosis of the root canal treatment relies on the good quality of obturation and adequate coronal filling.


2008 ◽  
Vol 71 (8) ◽  
pp. 1641-1650 ◽  
Author(s):  
CATHERINE STROHBEHN ◽  
JEANNIE SNEED ◽  
PAOLA PAEZ ◽  
JANELL MEYER

Transmission of viruses, bacteria, and parasites to food by way of improperly washed hands is a major contributing factor in the spread of foodborne illnesses. Field observers have assessed compliance with hand washing regulations, yet few studies have included consideration of frequency and methods used by sectors of the food service industry or have included benchmarks for hand washing. Five 3-h observation periods of employee (n = 80) hand washing behaviors during menu production, service, and cleaning were conducted in 16 food service operations for a total of 240 h of direct observation. Four operations from each of four sectors of the retail food service industry participated in the study: assisted living for the elderly, childcare, restaurants, and schools. A validated observation form, based on 2005 Food Code guidelines, was used by two trained researchers. Researchers noted when hands should have been washed, when hands were washed, and how hands were washed. Overall compliance with Food Code recommendations for frequency during production, service, and cleaning phases ranged from 5% in restaurants to 33% in assisted living facilities. Procedural compliance rates also were low. Proposed benchmarks for the number of times hand washing should occur by each employee for each sector of food service during each phase of operation are seven times per hour for assisted living, nine times per hour for childcare, 29 times per hour for restaurants, and 11 times per hour for schools. These benchmarks are high, especially for restaurant employees. Implementation would mean lost productivity and potential for dermatitis; thus, active managerial control over work assignments is needed. These benchmarks can be used for training and to guide employee hand washing behaviors.


2020 ◽  
Vol 6 (1) ◽  
pp. 57-65
Author(s):  
La Masahuddin ◽  
Rini Rachmawaty ◽  
Burhanuddin Bahar

Introduction: The "Patient safety" movement has become a spirit in hospital nursing services throughout the world, not only hospitals in developed countries that implement patient safety to ensure the quality of health and nursing services, but also hospitals in developing countries, such as Indonesia.Objective: The relationship between the implementation of the functions of planning, organizing, directing and controlling the head of the room with the application of patient safety by nurses in Makassar City Hospital.Method: this research is a quantitative research with cross sectional approach. The study was conducted in the inpatient room of the Makassar City General Hospital of 63 nurses implementing it (simple random sampling). The method of collecting data using a checklist questionnaire by distributing questionnaires, the implementation of head room management functions with the application of patient safety using the Spearman 's rho correlation test.Results: The results showed that there was a significant relationship between the function of head room management with the application of patient safety by nurses in Makassar City Hospital with a value of p = 0.009 and a Spearman's rho correlation value of 0.327, in organizing a value of p = 0.042 and a spearman correlation value of 0.257, at controlling for p value = 0,023 and spearman correlation value 0,285. There is no significant relationship between the implementation of the head room planning management function obtained p value = 0.095 and Spearman's correlation value rho 0.212, the head room directional function with the application of patient safety with a value of p = 0.530 and the spearman correlation value of 0.081. Discussion : of the results showed that the more the better the implementation of the head room management function, the better the implementation of patient safety by nurses in Makassar City HospitalConclusion: The head of the room needs to always improve the planning and direction function in an effort to civilize the application of patient safety so that there will be a good quality of patient safety in the Makassar City Hospital service environment.Keywords: Head of Management Function room, patient safety, nurses  


2020 ◽  
Vol 5 (2) ◽  
pp. 101-106
Author(s):  
Dwi Saputri Mayang Sari

Asphyxia Neonatorum is a failure to start and continue breathing spontaneously and regularly when a new baby is born or some time after birth. Babies may be born in asphyxia or may be able to breathe but then experience asphyxia some time after birth. The purpose of this study was to determine the relationship between parity and old parturition with the incidence of asphyxia neonatorum in the pre-Sumatran city general hospital in 2019. This study uses an Analytical Survey using a Cross Sectional approach. The population of this research is the babies born in the prehumulih city general hospital in 2019 amounted to 1763 people. The number of samples in this study were 326 respondents. In the univariate analysis it was found that from 326 respondents it was found that parity of high risk mothers was 168 respondents (51.5%) while parity of low risk mothers was 158 respondents (48.5%) and mothers who were diagnosed with prolonged labor were 149 respondents (45.7 %) while mothers who were not diagnosed with prolonged labor were 177 respondents (54.3%). Bivariate analysis shows parity has a significant relationship with the incidence of asphyxia neonatorum (p value 0,000) and old parturition has a significant relationship with the incidence of asphyxia neonatorum (p value 0,000). The conclusion of this study is that there is a relationship between parity and old parturition with the incidence of asphyxia neonatorum.


2020 ◽  
Vol 9 (2) ◽  
pp. 95-101
Author(s):  
Ida Rahmawati ◽  
Masruroh Masruroh

Background: Friends have the most influence in an individual's life. Friendship contains specific elements, such as trust, openness, sharing of ups and downs, and learning to deal with conflict. Puberty children try to have friends to share their feelings with others. Because with good friendship will reduce minimize the anxiety they experience at puberty (Wulandari, Kustriyani, & Fiyannti, 2018).Objectives: The Purpose of this study to determine the relationship between friendship quality and anxiety facing the physical changes of puberty in female students at SDIT Bakti Insani Sleman Yogyakarta.Methods: This study was a quantitative research with survey method, with a total sampling of 47 respondents. Research instruments with questionnaires, the questionnaire was adopted from Marvienda (2007), researchers used a measuring instrument in the form of a friendship quality scale and anxiety scale of female students during puberty. Data analysis using person product moment.Results: The result showed respondents age 100% at the early adolescent stage, 74.5% respondents had not yet menarche, 25.5% had menarche, the average value of friendship quality was 84.89 and the average anxiety value was 63.91. The results showed that there was no relationship between the quality of friendship with anxiety facing physical changes during puberty in female students at SDIT Bakti Insani Sleman Yogyakarta (r = -.38, p-value = .802).Conclusion: This study found that the majority of respondents were in their early teens and only a small proportion had experienced menarche. The average value of high friendship quality shows that the quality of friendship is also high and the average value of anxiety in the medium shows moderate anxiety. The implications of this study are as input or consideration in preparing adolescent reproductive health starting from the beginning of puberty at school. Keywords: Quality of Friendship, Anxiety, Puberty, Physical Changes


2019 ◽  
Author(s):  
fendi ntobuo

One of negative behavior that is mostly done by adolescents is bullying, this behavior is prevalent in the school enviroment. Generally, the factor that influence bullying behavior are family factors, shool factor, peer factor. The focus was on the influence of parenting style because it has a correlation between parenting on an aggressive behavior. The purpose of this study was to determine the relationship of parenting to bullying behavior in Bolangitan 1 N Senior High study approach. The total population was 48 respondents. The result of study by using the Chi Square statistical tes tah there is a significant relationship between parenting of bullying behavior in Bolangitan N 1 School with a value (p value: 0,000). It can concluded there is a significant relationship between parenting style towards bullying behavior in Bolangitan 1 Senior High School. It suggest that counseling can be held about bullying behavior and its response to adolescents.


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