scholarly journals ГОСУДАРСТВЕННОЕ УПРАВЛЕНИЕ И ИНФОРМАЦИОННОЕ ОБЩЕСТВО: ГРАНИ ВЗАИМОДЕЙСТВИЯ

2020 ◽  
Vol 54 (1) ◽  
pp. 74-89
Author(s):  
Оlga. V. Khabibulina ◽  
Alexandra. V. Prokopchuk
Keyword(s):  
Public Administration ◽  
Public Management ◽  
Professional Staff ◽  
Digital Transformation ◽  
The Public ◽  
State Supervision ◽  
Cultural Sphere ◽  
The Russian Federation ◽  
And Migration ◽  
Legal Entities

Цифровизация государственного управления затрагивает взаимоотношения органов исполнительной власти с физическими и юридическими лицами во всех сферах жизнедеятельности и преследует двуединую цель: противодей-ствие коррупции и обеспечение законных интересов частных лиц во взаимоотношениях с публичной администрацией. В статье дается характеристика цифровой трансформации административно-политической сферы на примере государственного контроля в таможенной, миграционной сфере. Расширению свободы предпринимательства, снятию ограничений для развития бизнеса способствует предоставление большинства государственных услуг предпринимателям и юридическим лицам в электронной форме, появление «Платформы для работы с обращениями предпринимателями». Учитывая важность социально-культурной сферы в формировании социально и юридически ответственного гражданина РФ, поднимается вопрос глобальной цифровой трансформации образования и просвещения в интересах обучающихся в плане создания основанной на принципах равенства и открытости возможностей безграничной образовательной среды, а также доступности педагогам передовых образовательных программ для обеспечения применения индивидуальных подходов к обучению. Цифровизация внутриаппаратных отношений, связанных с государственной службой, позволяет решать вопрос соответствия чиновников предъявляемым требованиям и совершенствования кадровой политики в направлении обеспечения продвижения современных профессиональных кадров. The digitalization of public administration touches the cooperation between the executive bodies and legal entities and individuals in all spheres of life and seeks for a dual aim, i.e. to combat corruption and to provide the legal interests of private persons in their interaction with public management. The paper characterizes the digital transformation of administrative and political sphere illustrating the state supervision in the customs and migration. Digital way of providing the majority of public services to the entrepreneurs and legal entities, as well as the new Platform for Work with the Entrepreneurs, contributed to an increased free business activity and remove of restrictions on business development. Taking into consideration the importance of social and cultural sphere in developing a socially and legally responsible citizen of the Russian Federation, the paper discusses the issue of global digital transformation in education, so that to create an equal and giving open opportunities unlimited educational environment for all students, along with advanced educational programs for teachers to provide individual approaches in education. The digitalization of inside relations connected with the public service allows solving the problem of meeting the requirements for the officials and development of human resources policy in promoting up-to-date professional staff.

scholarly journals IMPLEMENTATION OF THE MARKETING CONCEPT IN THE ACTIVITIES OF PUBLIC GOVERNMENT BODIES

2021 ◽  
Author(s):  
Oleksandr Deineha ◽  
Inna Deineha
Keyword(s):  
Public Administration ◽  
Public Management ◽  
Information Dissemination ◽  
Public Services ◽  
Social Needs ◽  
Target Market ◽  
Main Task ◽  
Public Marketing ◽  
The Public ◽  
Legal Entities

The article considers the specifics of marketing in public administration. It is stated that recently there have been changes in social processes, which have left their mark on the change of approaches in public administration. The first results of the initiated reforms allow to assert about change of ideology of relations between the state and the person in favor of priority of interests of the last and formation of the marketing state. The key approaches to understanding the essence of the concept of «marketing in public administration» are identified. It is established that the main condition for the formation of marketing-oriented public services is to ensure their attractiveness to potential recipients. The study of the essence of marketing in public administration allowed to single out such its tasks as the satisfaction not only of consumers but also of producers of public services; ensuring the possibility of forming competitive advantages of legal entities; satisfaction of public interests; formation of the image of the public organization, market segmentation in order to more clearly adapt public services to the needs of the target market; determination of directions of activity of non-profit organizations. It is established that the objects, the needs of which can be directed to the efforts of public marketing, include consumers-individuals, consumers-legal entities, public authorities, society. The types and methods of marketing in the public sphere are diverse, identical to the objects and tools of influence. The main attention is paid to non-commercial channels of information dissemination, the main task is to solve the social needs of people. Possibilities of formation of marketing in public management according to the basic marketing concepts 4Р, 7Р, 4С are considered. The components of the evaluation of the quality of administrative service have been identified. The place of digital technologies in terms of marketing in public administration is determined. The importance of internal and partner marketing in public administration is established. Innovative methods of CGAS work as a practical platform for the use of marketing in public administration are considered.

The Scientific Concept of the Organization of Judicial Sctivity in the Context of its Digital Transformation: Definition and Content

2020 ◽  
Vol 6 ◽  
pp. 13-25
Author(s):  
E.V. Burdina ◽  
◽  
N.A. Petukhov ◽  
Keyword(s):  
Public Administration ◽  
Public Management ◽  
Digital Transformation ◽  
Scientific Concept ◽  
Judicial Reform ◽  
Management Activity ◽  
Judicial Administration ◽  
Strategic Goals ◽  
New Type ◽  
Legal Forms

The digital transformation of the judiciary actualizes scientific problems of a managerial nature related to the search for more effective organizational forms of judicial activity in modern conditions. The purpose of the study is to justify the scientific concept of the organization of judicial activity, the content of which would make it possible to improve the processes of intrasystem management of the activities of the courts to achieve the goals of the formation of the information society and digital economy. The worldview and methodological basis were the work of scientists and the methods used by them in the analysis of the general theory of public management and public administration. The modern scientifically grounded concept of the organization of judicial activity is a system of guiding ideas that define, for a clearly defined perspective, the tasks, principles, directions and organizational and legal forms of public administration in the judicial sphere to achieve national goals. The content of this concept is an intra-system organizational and management activity, considered in two aspects: functional (goals, objectives, principles, directions, forms and means) and institutional (legal statuses, structure of the judicial organization, judicial self-government bodies, public service). It is argued that the intrasystem judicial management reveals the content of the analyzed concept. The authors, analyzing the terms «judicial management» and «judicial administration», consider them close, but not identical, the criterion for distinguishing them is the professionalization of subjects of organizational and managerial activity. The work defines the strategic goals of the judicial management, its main directions. The conclusion is substantiated that a new type of judicial organization will reflect its technological effectiveness and will result from the modification of its model: from the organization of judges and judicial personnel to the model of a unified organization of judges, court administrations and information systems. This organizational regularity will need to be taken into account in judicial reform plans.

CHANGES IN MANAGEMENT AND GOVERNANCE IN PUBLIC ADMINISTRATION. CASE STUDY IN ROMANIA

2021 ◽  
Vol 14(63) (1) ◽  
pp. 71-84
Author(s):  
Maria Popescu ◽  
Lidia Mândru
Keyword(s):  
Conceptual Framework ◽  
Public Administration ◽  
Public Management ◽  
New Public Management ◽  
Modern Approach ◽  
The Public ◽  
New Public ◽  
Management Perspective

"The paper addresses to the Public Administration (PA) from the management perspective. The first part of the study defines the conceptual framework of the two management doctrines, generically called the New Public Management and New Public Government. The second part of the paper reviews the transformation movement in PA management and governance in Romania in the last two decades. The methodology of the study consists in the analysis of the recent theoretic studies on PA modern approach, and official documents, national and European reports, and other publications related to the PA reform in Romania. "

Perceptions towards the quality of public services in Romania. Poor outcomes of public administration reforms?

2020 ◽  
Vol 31 (3) ◽  
pp. 263-285
Author(s):  
Claudia Petrescu ◽  
Flavis Mihalache
Keyword(s):  
Quality Of Life ◽  
Public Administration ◽  
Public Service ◽  
Public Management ◽  
Public Services ◽  
New Public Management ◽  
Local Level ◽  
The Public ◽  
Public Administration Reform

Public services represent an important dimension of quality of society, as they create the contextual conditions for people to further their quality of life. Romanian public administration reform has brought about a constant institutional transformation, which has influenced both the specific features and the quality of the services. This article aims to analyse trends regarding the perceived quality of public services in Romania, in European comparative perspective, using the data of the European Quality of Life Survey (2003–2016). The article aims to understand the low satisfaction with public services in Romania against the background of the public service reform measures taken by government in this period. The article describes the context of Romanian public administration and public service reform, the most important public policy measures adopted and the most important challenges. The lack of vision in the public service reform, the partial introduction of reform elements, the permanent and, sometimes, conflicting changes are issues that may have influenced the way in which the population perceives the quality of public services. The decentralisation process of public services and the insufficient allocation of public funds for delivering such services at local level might have an impact on their quality and quantity perceived by the population. Keywords: public services; public administration reform; citizens’ satisfaction; New Public Management; New Weberianism.

scholarly journals Accounting and the post-new public management

2018 ◽  
Vol 32 (1) ◽  
pp. 255-279 ◽  
Author(s):  
Ileana Steccolini
Keyword(s):  
Public Sector ◽  
Public Administration ◽  
Public Management ◽  
New Public Management ◽  
Content Type ◽  
The Public ◽  
Accounting Research ◽  
Societal Relevance ◽  
New Public ◽  
Public Sector Accounting

Purpose The purpose of this paper is to reflect various pathways for public sector accounting and accountability research in a post-new public management (NPM) context. Design/methodology/approach The paper first discusses the relationship between NPM and public sector accounting research. It then explores the possible stimuli that inter-disciplinary accounting scholars may derive from recent public administration studies, public policy and societal trends, highlighting possible ways to extend public sector accounting research and strengthen dialogue with other disciplines. Findings NPM may have represented a golden age, but also a “golden cage,” for the development of public sector accounting research. The paper reflects possible ways out of this golden cage, discussing future avenues for public sector accounting research. In doing so, it highlights the opportunities offered by re-considering the “public” side of accounting research and shifting the attention from the public sector, seen as a context for public sector accounting research, to publicness, as a concept central to such research. Originality/value The paper calls for stronger engagement with contemporary developments in public administration and policy. This could be achieved by looking at how public sector accounting accounts for, but also impacts on, issues of wider societal relevance, such as co-production and hybridization of public services, austerity, crises and wicked problems, the creation and maintenance of public value and democratic participation.

scholarly journals A Framework for Results Based Management to The Public Sector in Egypt:Challenges and Opportunities

2015 ◽  
Vol 4 (4) ◽  
pp. 23
Author(s):  
Wael Omran Aly
Keyword(s):  
Public Sector ◽  
Public Administration ◽  
Public Management ◽  
Third World ◽  
New Public Management ◽  
National Development ◽  
Arab Countries ◽  
The Public ◽  
Modern Development ◽  
Effective Development

Abstract:After the Second World War, the newly emerged independent third world countries faced immense problems such as poverty, illiteracy, poor health, low agriculture and industrial productivity and social instability. The idea of development administration was born with the above-stated pragmatic concern. Since then, third world countries strived to adopt development administration principles and techniques; in order to transform their conventional traditional public administration into modern development administration that can lead the prospective development.Such conventional public administration deals with regulatory aspects of administration such as law and order, judicial administration and revenue collection, development administration is concerned with the socio-economic developmental activities. Thus, traditional public administration is structure-oriented while developmental administration is action- oriented. Many third world countries failed in realizing such desired shift by converting its conventional public administration to effective development administration; able to achieve the intended national development via the formulation and the implementation of plans, policies, programs and projects necessary for sustainable development purposes. Such bad governance had led the people to go up against such government; as it happens lately in some Arab countries like Egypt and Tunisia.Therefore, the public sector in Egypt need to be deregulated, a new results-based management is a must; to hold managers accountable. This is a fundamental change: holding managers accountable for what they do, not how they do it. The public sector reform initiatives (especially the New Public management –NPM) have resulted in changing the accountability concept; from accountability in terms of procedural compliance to accountability in terms of efficiency and results (effectiveness and cost effectiveness).  

scholarly journals The use of digital technology in the public administration

2021 ◽  
Vol 21 (4) ◽  
pp. 419-428
Author(s):  
Sergey E. Channov ◽  
Keyword(s):  
Information Systems ◽  
Public Administration ◽  
Russian Federation ◽  
Public Information ◽  
Personal Data ◽  
Digital Technologies ◽  
Specific Area ◽  
Negative Consequences ◽  
The Public ◽  
The Russian Federation

Introduction. The article is devoted to the use of digital technologies in the field of public administration using the example of state and municipal information systems. Currently, two types of such systems can be distinguished in the Russian Federation: 1) allowing direct enforcement activities; 2) used to capture certain information. Theoretical analysis. Information systems of the first type acquire the properties of an object of complex legal relations, in which suppliers and consumers of information, government bodies, as well as other persons become participants. This entails the fact that in the implementation of public administration, the source of regulation of public relations to a certain extent becomes the program code of these information systems. Accordingly, any failures and errors in the public information system become facts of legal importance. Empirical analysis. The main risks of using information systems of the second type in public administration relate to the illegal access (or use) of information stored in their databases. The consolidation of databases containing different types of information is a serious threat. In this regard, the creation of the Unified Federal Information Register containing information about the population of the Russian Federation, provided for by the Federal Law No. 168-FZ of 08.06.2020, may lead to a large number of socially negative consequences and comes into obvious conflict with the legislation on personal data. Results. State and municipal information systems themselves can improve public administration, including reducing corruption in the country. At the same time, their reduced discretion in management decisions is not always appropriate. Accordingly, their implementation should be preceded by the analysis of the characteristics of a specific area of management, as well as the proposed use of digital technologies.

scholarly journals Defining the Directions of Development of the National Economy in the Context of Reforms on the Basis of Ensuring Effective Public Administration in Ukraine

2021 ◽  
Vol 5 (520) ◽  
pp. 102-107
Author(s):  
H. М. Shumska ◽  
◽  
V. I. Melnyk ◽  
Keyword(s):  
Public Administration ◽  
National Economy ◽  
Public Management ◽  
Innovation Policy ◽  
Communication Technologies ◽  
Integrated Approach ◽  
Information Communication Technologies ◽  
Information Communication ◽  
The Public ◽  
Innovation Activities

The article is aimed at substantiating the major directions of development of the national economy in the context of reforms on the basis of ensuring effective public administration in Ukraine, which will allow achieving high social development in the country. The article explains the importance of increasing the effectiveness of innovation activities in government bodies to ensure the efficiency of the public administration and administration system in Ukraine in the context of reforms. The connection between the process of achieving the development of the national economy and the process of ensuring effective innovative activities by the authorities based on the implementation of effective public administration and management is established. The main obstacles to conduct an effective innovation policy in the country are defined. A further development of an integrated approach to ensuring effective innovation activities in the authorities is specified, which, unlike the existing approach, focuses on improving the regulatory, institutional, personnel, motivational, scientific-methodological, information-communication and financial provision for innovative activities in the authorities. The use of the proposed approach to ensuring effective innovation activities in the authorities will allow achieving sustainable development of the national economy in the country. The directions of development of the national economy of the country are proposed, which are based on ensuring effective public management of innovative activities of authorities in Ukraine in the context of reforms: implementation of innovative personnel policy that will allow to form the necessary professional competencies in officials and reduce resistance to innovations on the basis of accelerating their readiness for these innovations; use of modern information-communication technologies to increase the level of professional mobility of officials during innovation activities; introduction of managerial innovations by the authorities to increase the capacity of communities and reduce the deficit of local budgets; activation of project activities on the part of the authorities; strengthening institutional provision for innovation activities in government bodies to increase the efficiency of the process of coordination and support of this activity, thus creating a favorable innovation environment in the country.

scholarly journals Digitalization in public administration institutions

2021 ◽  
Author(s):  
Modrite Pelse ◽  
◽  
Sandris Ancans ◽  
Lasma Strazdina ◽  
◽  
...  
Keyword(s):  
Public Administration ◽  
Information Technologies ◽  
The State ◽  
Mobile Internet ◽  
The Public ◽  
Employment Agency ◽  
Positive Effects ◽  
State Revenue ◽  
State Employment ◽  
And Migration

There is no doubt that digitalization processes make positive effects on the development of a company as emphasized and evidenced by many research papers and studies. However, there are a few empirical research studies on digitalization in the public sector, particularly in public administration institutions. Therefore, the present research aims to identify and compare the level of digitalization in four national public administration institutions: the State Revenue Service, the Office of Citizenship and Migration Affairs, the State Social Insurance Agency and the State Employment Agency. In Latvia, very good technical solutions and a broadband mobile Internet network are available, the number of Internet users increases all over the world every year, but are they widely used by public administration institutions to provide consumers with appropriate digital services? The State Revenue Service has reached the highest level of maturity in digitalization, and the institution has also allocated the most funds from its budget to information technologies and the maintenance of their systems. The level of digitalization is low in the State Employment Agency and the Office of Citizenship and Migration Affairs. The public requires public administration services to be available digitally on a 24-hour/7day basis.

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