scholarly journals Child protection and interagency collaboration

2006 ◽  
Vol 2 (4) ◽  
Author(s):  
Ann Walker

Improving interagency collaboration can be regarded as one of the most important public management challenges for governments in the 21st century, in New Zealand and in other countries. Since the election of a Labour-led government in New Zealand in 1999, a second wave of state sector reforms has been introduced. At the heart of these reforms is the desire by the government to adopt new ways of working – in partnerships with communities, and in a joined-up way across government sectors. Such approaches have been heralded as a panacea for the endemic fragmentation and ‘siloisation’ that is attributed to the first wave of state sector reforms started in the mid-1980s. The underlying philosophy of these ‘new’ approaches to policy development and implementation seems commonsensical. This article looks at the Strengthening Families Strategy as a case study of interagency collaboration in the field of child welfare and protection.

2007 ◽  
Vol 36 (3) ◽  
pp. 183-196 ◽  
Author(s):  
Fiona Edgar ◽  
Alan Geare

In New Zealand, the government has mandated for employers in the public sector to be “good employers” (§ 56, State Sector Act 1988). According to the directive, a “good employer” is one who engages in best practice HRM. Thus, a unique opportunity exists to see if best practice HRM can be achieved through regulation. This paper explores this by examining how the good employer directive has influenced HRM policy development, practice and outcomes in the public sector. This study finds a directive to engage in best practice HRM positively impacts on formal policy adoption and the number of practices operating in public sector workplaces and some positive outcomes for EEO are also identified. Public sector employers attribute these outcomes to the directive. This would suggest regulation in the area of HRM could be effective in producing desirable employment practices.


2009 ◽  
Vol 5 (1) ◽  
Author(s):  
Evert Lindquist

With the adoption of the State Sector Act in 1988, the New Zealand public sector revolution was in full motion. The Act was one of many initiatives that provided a new framework for government and managing public services (Boston et al., 1996; Scott, 2001). New Zealand rapidly became the poster child for what became known as the New Public Management, and an archetype scrutinised around the world. The audacity and intellectual coherence of the New Zealand model became a standard against which the progress of other governments was judged. These reforms were part of  a larger social and economic transformation which led to dislocation and democratic reform. In the crucible of introducing and implementing these reforms, and in the inevitable re-adjustment phases, New Zealand gained a reputation for continuous reflection on its progress by its political leaders, government officials and a small band of impressive academics.


Author(s):  
Muhammad Muhammad

Global competition among universities in the world has become more challenging over years. This makes it demanding not only for universities in Indonesia to create positive improvements but also for the government to adapt with its innovations and policy initiatives. Meanwhile, New Public Management approach which was initially introduced in 1990s has been proposing administrative reforms on the old inefficient bureaucracy. In response to this, universities along with the government have been incorporating some aspects of The New Public Management theory in order for them to strive in global competition. This study seeks to analyze the changing status of Indonesian universities. It further discusses how some aspects of New Public Management are incorporated in university’s administration. This Indonesian case study argues that NPM values has influenced the changing system of universities in Indonesia. NPS still exists partially if not fully, in Indonesian universities despite the problem of public acceptance responding to the government’s policy on university reforms.


Author(s):  
Jocelyn Williams

This chapter discusses community outcomes of free home Internet access. It draws on case study research on Computers in Homes (CIH), a scheme established in New Zealand in 2000 for the purpose of bridging the digital divide, particularly for low-income families who have school-aged children. The government-funded CIH scheme aims to strengthen relationships between families and schools, improve educational outcomes for children, and provide greater opportunities for their parents. CIH achieves this by working with many primary (elementary) schools, each of which selects 25 families who will benefit from the program. Each family receives a refurbished computer, software, and six months free Internet, as well as twenty hours of free IT training and technical support so that all adults are equipped to make effective use of the Internet. The scheme has evolved to deliver much more than technology. It has become a contributor to social capital in the communities where it has been established. This chapter uses a case study research approach to demonstrate and theorize this process of community building using a construct of social cohesion, which appears to be strengthened by the CIH intervention. Where stronger social networks, volunteerism, and civic engagement were documented in the research, leader figures also mobilized to act on shared goals. These findings highlight the value of existing social resources within communities for achieving community goals while also maximizing community Internet longevity.


Leadership ◽  
2020 ◽  
Vol 16 (3) ◽  
pp. 279-293 ◽  
Author(s):  
Suze Wilson

This case study analyses the leadership approach and practices of the New Zealand government, led by Prime Minister Jacinda Ardern, in the response thus far to the COVID-19 pandemic. It reports on how a shared sense of purpose has been established, that of minimizing harm to lives and livelihoods, for which the government has sought – and secured – New Zealanders’ commitment. Key leadership practices comprise the government’s willingness to themselves be led by expertise, its efforts to mobilise the population, and to enable coping, all of which serve to build the trust in leadership needed for transformative, collective action such as the pandemic demands. At the time of writing, New Zealand appears well on track to achieve its ambitious goal of achieving rapid and complete control over the COVID-19 outbreak – not just ‘flattening the curve’ as other countries are struggling to do – at least in part due to these leadership contributions. A framework of good practices for pandemic leadership is offered drawn from this case study, in the hope transferable lessons can be taken to aid others in the continuing struggle to limit the harm COVID-19 poses to lives and livelihoods throughout the world.


2021 ◽  
Vol 2 (1) ◽  
pp. 1-14
Author(s):  
Muhammad Muhammad

Global competition among universities in the world has become more challenging over years. This makes it demanding not only for universities in Indonesia to create positive improvements but also for the government to adapt with its innovations and policy initiatives. Meanwhile, New Public Management approach which was initially introduced in 1990s has been proposing administrative reforms on the old inefficient bureaucracy. In response to this, universities along with the government have been incorporating some aspects of The New Public Management theory in order for them to strive in global competition. This study seeks to analyze the changing status of Indonesian universities. It further discusses how some aspects of New Public Management are incorporated in university’s administration. This Indonesian case study argues that NPM values has influenced the changing system of universities in Indonesia. NPS still exists partially if not fully, in Indonesian universities despite the problem of public acceptance responding to the government’s policy on university reforms.


2021 ◽  
Author(s):  
◽  
Mark Prebble

<p>This thesis considers how best to administer redistribution policies. It focuses particularly on the information needed to assess relative circumstances, the implications of the government collecting such information, and processes by which the appropriate information may be assembled and assessed. In New Zealand, as with many other OECD nations, the Government's redistribution policies are administered through a range of different agencies, with duplication in some areas and gaps in others. An integrated approach to redistribution systems may offer a means to improve equity and efficiency. Part One discusses the assessment of relative well-being, and adopts the choice set as the intellectual device for this purpose. The time period for the assessment of income is examined in detail, with the conclusion that a long period should be used except where the individual is constrained to operate under a short time horizon. A new concept of "bankability" is developed as a means of identifying those operating under such constraints. Part Two uses the philosophical foundations of the value of privacy to develop a new statement of the right to privacy, such that everyone should be protected against the requirement to divulge information, unless that information is the "business" of another party. A view on the business of the state depends on one's ideology of the state. Since it is generally accepted in New Zealand in the late twentieth century that the state has a role in redistribution, the state has some right to collect information for that purpose. However, the rights of the state are moderated by the existence of a common law tradition of respect for individuals. A set of criteria for evaluating redistribution systems is devised in Part Three. These criteria, which include consideration of the information to be collected, individual control over personal information, and administrative simplicity, are then used to identify significant weaknesses in the systems currently used in New Zealand. The main problems identified are the collection of inadequate information, duplication, and complex institutional structures; the main virtue of the current systems is that information provided is only used for the purpose for which it was provided. An alternative approach is outlined which would address the problems while retaining the current protection of privacy interests. This thesis is a mix of inter-disciplinary academic enquiry and policy development. Part One is an amalgam of economic and philosophical approaches, Part Two involves philosophy and politics, and Part Three applies the theoretical considerations to issues of public administration.</p>


2021 ◽  
Author(s):  
◽  
Paki Manukau

<p><b>Policy that affects Māori is not new. It has existed since the first Europeans arrived in New Zealand. Some have been created where Māori are external to its development. Some have been developed based on engagement with Māori but have been influenced by a Eurocentric perspective. Yet others have been developed by Māori for Māori.</b></p> <p>This thesis presents some of the historical, social, and economic factors that have influenced the need for government and non-government organisations to develop policies that are more responsive to the needs and aspirations of Māori. It will also demonstrate that despite a myriad of policy, legislative, and strategic changes that have progressively shifted towards responsiveness to Māori, not much has been achieved statistically, highlighting a need for policies that are significantly different from that which has already been tried. In the current political climate, we find ourselves in an exciting time where the government is endorsing a more Māori worldview philosophy. One that acknowledges that previous policy, legislative and strategic change, has only been minimally effective. Moreover, one that understands that it is imperative to the wellbeing of Māori and, by extension, the social development of New Zealand to develop new policies that will make a significant and lasting positive change for Māori.</p> <p>This thesis aims to understand why organisations find it necessary to develop Māori responsive policies and how Māori policy is formulated and implemented in the current political climate. The associated aims are to identify commonalities and best practices in the development of Māori policy and understand what Māori policymaking involves.</p> <p>This thesis will analyse two examples of Māori policy development and implementation: one from a government agency, the Ministry of Social Development (MSD) and one from a non-governmental organisation, WellStop. MSD and WellStop have proposed to move beyond the perfunctory use of tīkanga and te reo Māori within their organisations and embark on a journey of engagement to embed a Māori worldview, values and processes across the whole of their organisations from leadership to frontline. For MSD, which is one of the largest government organisations in New Zealand, this is no small feat, and WellStop, while it is a smaller organisation, is an industry leader for their sector in combating harmful sexual behaviour.</p> <p>What underpins the process of developing their Māori responsive policies is vitally important. With this in mind, this thesis includes first-hand accounts from Hohepa Patea, the Principal Māori Advisor for MSD, and Mark King, the Chief Executive Officer for WellStop. Their contribution to this thesis has revealed many commonalities in the development of the Māori policies for both organisations.</p> <p>The findings show that while MSD has been influenced to develop policies that are responsive to Māori due to governmental aspirations to address Māori social and economic conditions reflected in negative statistics, WellStop is influenced by the parameters set by the expectations of government organisations, the standards set by Level 2 accreditation (Ministry of Social Development, 2020 (a)), and professional registration bodies (Social Workers Registration Board, n.d. (1); New Zealand Association of Counsellors - Te Roopu Kaiwhiriwhiri o Aotearoa, n.d. (3)). I will elaborate on the similarities in the stages of development in each organisations’ policies: the use of whakataukī and karakia, whose inspirational words anchor their policies in mātauranga Māori; the establishment of strong Māori leadership, knowledgeable in mātauranga Māori and tīkanga to ensure the policies’ cultural efficacy and to drive the mauri of the policies from the top down; researching each organisations’ previous and current policies that pertain to Māori to understand the past and develop more effective policies; and finally, the merit of utilising tīkanga processes when engaging with Māori staff, whānau, hapū and iwi.</p> <p>What cannot be denied is the influence of Hohepa and Mark’s background knowledge of mātauranga Māori and their heart and drive to see their organisations operate from a Te Ao Māori perspective. Regardless of other influences, they intend to make spaces and places better for Māori whānau who access their services. Hohepa and Mark are clear that embedding a Māori worldview and values across their organisations is the primary focus. One of the most crucial common denominators in both organisations’ policies is a clear understanding of the importance of keeping people front of mind to ensure that the policies are developed with a powerful sense of manaakitanga and kaitiakitanga.</p> <p>He aha te mea nui i tenei Āo? Māku e kī atu.</p> <p>He tangata! He tangata! He tangata!Nā Meri Ngāroto</p>


2021 ◽  
Author(s):  
◽  
Thuy Tran

<p><b>Public governance in many countries has been moving toward a model called New Public Governance (NPG) to deal with the increasing complexity in the provision of public services. NPG adopts a new perspective that emphasises the importance of managing the interaction between and among organisations within and outside the government to achieve efficiency and effectiveness of public policy and service delivery. The interdependent relationships of these cross-working organisations are reflected in their accountability processes. Thus, a robust accountability system is central to managing public governance. However, accountability is complicated, and its definition is regularly debated. Accountability is even more intricate in network relationships where it is challenging to identify who has contributed in what way. However, research on accountability in networks is limited.</b></p> <p>To contribute to the understanding of the problems of accountability in public governance, this study examines the nature of accountability and evaluates the discharge of accountability in the provision of public services in practice, using a case study of refugee resettlement in New Zealand. The following research question is addressed, “What is the nature of the accountability relationships between different parties involved in, or affected by, the provision of social services to former refugees in New Zealand?”. In answering this question, the study developed a research framework that was built on insights from prior literature and stakeholder theories and employed a case study approach that analysed 32 semi-structured interviews and a range of documents related to refugee resettlement in New Zealand.</p> <p>The study finds that the current accountability system has not reflected the broader conception of multiple and interrelated accountability relationships identified in the literature on NPG. Upward accountability to powerful stakeholders is mostly prioritised, downward accountability to beneficiaries has not significantly improved, and horizontal accountability to cross-working partners is limited. The tensions between a bureaucratic need for control and a more devolved governance model that allows for the recognition of multiple contributions to both policy formation and implementation are still strong. Moving from the New Public Management (NPM) perspective involving control over public money, still codified in the Public Finance Act 1989, to something closer to NPG is evidently not easy.</p> <p>iiThe key academic contribution of this study is in adding an important piece to the nearly “empty land” of horizontal accountability research, providing an understanding of how accountability mechanisms are used in practice, and raising the voices of less powerful stakeholders about the discharge of accountability by social service providers. Regarding its practical contributions, the study provides a typical case study for research on accountability of non-government organisations (NGOs) in an NPG context, which can be valuable for policymakers wishing to develop policies that lead to an improvement in the appropriate expectations in NPG and accountability relationships between different parties in the delivery of social services. It also provides recommendations for the government, NGOs, and refugee communities for achieving greater accountability.</p>


2021 ◽  
Author(s):  
◽  
Heather Lee McDonald

<p>After more than 30 years of feminist activism in New Zealand the government policy response to sexual violence continues to be highly contested. This thesis draws on archival material (both official and community records) to trace the competing discourses and agendas within the early policy development process. This process involved the pākehā and Māori women’s rights movements seeking to influence the ways in which the problem of rape was represented and responded to by government within the social policy context. Using Bacchi’s “What’s the problem represented to be?” methodology, the analysis of these discourses identifies the silences and assumptions, as well as the privileged government agenda that redefined, individualised and sought to professionalise the services for rape victims/survivors. I explore the perspectives of feminists involved in the movement and how tensions with the state may be seen to be reflected in the policy process, particularly through the emergence of neo-liberalism, the interplay between liberal and radical feminist views and in the highly contested area of rape education and prevention. Further, I consider how the problem of meeting cultural needs through social policy responses stalled, despite seeming state support for such responses through the 1980s and what it may be about the issue of rape itself and its connection to gender inequality that has contributed to a muted government response to the issue of sexual violence. In a postscript I briefly review current policy discourse and comment on how the focus on rehabilitation, the financial instability of services, lack of adequate provision of appropriate services for women and communities continue to be features of the sector today. I argue that a specific focus on rape education and prevention, critical for reducing the incidence of rape, continues to be severely under attended to, and that this in part reflects continued reluctance to address both the nature of rape and the need for wider structural change in addressing it.</p>


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