scholarly journals Putting it to the Comic Book Fans: Is Auckland Libraries’ Comic Book/Graphic Novel and Manga Collection Meeting Customer Expectations?

2021 ◽  
Author(s):  
◽  
Michael James Priest
Keyword(s):  
Qualitative Data ◽  
Comic Book ◽  
Target Population ◽  
Small Degree ◽  
Quantitative Approach ◽  
Graphic Novel ◽  
Use Of Self ◽  
Customer Expectations

<p><b>This study examines whether Auckland Libraries’ comic book/graphic novel and manga collection is meeting customer expectations and ascertains possible improvements that could be made.</b></p> <p>Methodology: The study predominantly used a quantitative approach to gather data through the use of self-completion questionnaires. A small degree of qualitative data was obtained from the questionnaire through open-ended questions. There was no recruiting of participants. The target population for this study included all Auckland Libraries customers, regardless of whether they frequently borrow from the comic book/graphic novel and manga collection or not.</p> <p>Results: The study found that participants were generally satisfied with the range of materials in the collection. However, it was commonly agreed amongst participants that Auckland Libraries could be doing more to showcase what was available. Areas identified for improvement include the organisation of the collection, its promotion and staff knowledge of the comic book/graphic novel and manga formats.</p> <p>Implications: This study recommends Auckland Libraries redesign cataloguing procedures for comic book/graphic novel and manga collection in order to introduce standardised organisation at each site. It also recommends Auckland Libraries take more promotional opportunities for the collection as well as the up-skilling of staff to assist with these.</p>

scholarly journals Putting it to the Comic Book Fans: Is Auckland Libraries’ Comic Book/Graphic Novel and Manga Collection Meeting Customer Expectations?

2021 ◽  
Author(s):  
◽  
Michael James Priest
Keyword(s):  
Qualitative Data ◽  
Comic Book ◽  
Target Population ◽  
Small Degree ◽  
Quantitative Approach ◽  
Graphic Novel ◽  
Use Of Self ◽  
Customer Expectations

<p><b>This study examines whether Auckland Libraries’ comic book/graphic novel and manga collection is meeting customer expectations and ascertains possible improvements that could be made.</b></p> <p>Methodology: The study predominantly used a quantitative approach to gather data through the use of self-completion questionnaires. A small degree of qualitative data was obtained from the questionnaire through open-ended questions. There was no recruiting of participants. The target population for this study included all Auckland Libraries customers, regardless of whether they frequently borrow from the comic book/graphic novel and manga collection or not.</p> <p>Results: The study found that participants were generally satisfied with the range of materials in the collection. However, it was commonly agreed amongst participants that Auckland Libraries could be doing more to showcase what was available. Areas identified for improvement include the organisation of the collection, its promotion and staff knowledge of the comic book/graphic novel and manga formats.</p> <p>Implications: This study recommends Auckland Libraries redesign cataloguing procedures for comic book/graphic novel and manga collection in order to introduce standardised organisation at each site. It also recommends Auckland Libraries take more promotional opportunities for the collection as well as the up-skilling of staff to assist with these.</p>

Pengaruh Konversi Lahan terhadap Strategi Pemanfaatan Modal Nafkah Rumah Tangga Buruh Tani

2020 ◽  
Vol 4 (3) ◽  
pp. 407
Author(s):  
Hesti Prastiwi ◽  
Martua Sihaloho
Keyword(s):  
Qualitative Data ◽  
Rice Fields ◽  
Livelihood Strategies ◽  
Quantitative Approach ◽  
Survey Method ◽  
Land Conversion ◽  
Literature Study ◽  
Irrigated Rice ◽  
Sustainable Food ◽  
The Impact

Lahan merupakan salah satu sumber daya agraria yang sangat penting bagi petani dikarenakan lahan merupakan salah satu sumber untuk bertahan hidup. Sesuai dengan Undang-Undang Dasar Nomor 41 Tahun 2009 tentang Perlindungan Lahan Pertanian Pangan Berkelanjutan. Pembangunan yang terjadi di Indonesia semakin masif, menimbulkan konversi lahan bersifat permanen ketika lahan sawah beririgasi berubah menjadi kawasan pemukiman atau industri. Konversi lahan yang terjadi menyebabkan hilangnya beberapa atau seluruh modal nafkah yang ada. Perubahan modal nafkah ini akan mengakibatkan perubahan strategi nafkah petani. Penelitian ini bertujuan untuk menganalisis dampak konversi lahan terhadap strategi nafkah dan pengaruh pemanfaatan  modal nafkah  terhadap strategi nafkah rumah tangga. Lokasi penelitian ini yaitu Desa Pasirgaok, Kecamatan Rancabungur, Kabupaten Bogor. Metode yang digunakan untuk menggali fakta, data, dan informasi dalam penelitian adalah pendekatan kuantitatif melalui metode survei dengan kuesioner yang didukung oleh data kualitatif melalui wawancara dan studi literatur hingga diperoleh hasil bahwa dampak konversi lahan mempengaruhi modal dan strategi nafkah.Kata Kunci: buruh tani, konversi lahan, modal nafkah, strategi nafkah=====ABSTRACTLand is one of the most important agrarian resources for farmers because land is one source of livelihood survival. According to Constitution Number 41 Year 2009 on concerning The Protection of Sustainable Food Agriculture. The development that is taking place in Indonesia is increasingly massive leading to permanent land conversion when technical irrigated rice fields change into residential or industrial areas. The land conversion that occurs causes a loss of some or all existing livelihood asset. This change in livelihood asset will result in a change in farmers livelihood strategies. This study aims to analyze the influence of the impact of land conversion towards livelihood strategies and the influence of the utilization of livelihood asset towards the livelihood strategies households. The location of this research is Pasirgaok Village, Rancabungur District, Bogor Regency. The method used to extract facts, data, and information in the research is the quantitative approach through survey method with questionnaires supported by qualitative data through interview and literature study until it is obtained that the impact of land conversion towards landless farmer household’s assets and livelihood strategies.Keywords: land conversion, landless farmer, livelihood asset, livelihood strategies

Kapasitas Adaptasi dan Resiliensi Komunitas Menghadapi Bencana Erupsi Gunung Merapi

2019 ◽  
Vol 2 (5) ◽  
pp. 617
Author(s):  
Nyimas Ayu Dillashandy ◽  
Nurmala K Panjaitan
Keyword(s):  
Adaptive Capacity ◽  
Random Sampling ◽  
Qualitative Data ◽  
Sampling Method ◽  
Sampling Technique ◽  
Community Resilience ◽  
Simple Random Sampling ◽  
Quantitative Approach ◽  
Institutional Memory ◽  
Innovative Learning

Mount Merapi eruption has occurred several times in Indonesia and the biggest eruption that last occurred in 2010. The community were suffered losses and were affected by eruptions. The purposes of this research are to analyze community resilience, to analyze the level of vulnerability, and to analize the community adaptive capacity. The research using a quantitative approach supported by qualitative data. Simple random sampling technique is used as the sampling method and the informant was taken purposively. The results of this research showed that when the eruption occurred the community has a high vulnerability. The adaptive capacity is also high with innovative learning based on institutional memory and supported by the connectedness. Communities achieve resilience and can adapt to changes with high adaptive capacity.  Keywords: adaptive capacity, community resilience, eruption, vulnerability ABSTRAK Erupsi Gunung Merapi sudah terjadi beberapa kali di Indonesia dan erupsi terbesar yang terjadi terakhir kalinya yaitu pada tahun 2010. Komunitas mengalami berbagai kerugian dan terkena dampak dari erupsi. Tujuan dari penelitian ini adalah untuk menganalisis resiliensi komunitas, menganalisis tingkat kerentanan komunitas, dan menganalisis kapasitas adaptasi komunitas. Penelitian ini dilaksanakan dengan menggunakan pendekatan kuantitatif yang didukung oleh data kualitatif. Pemilihan responden dilakukan dengan teknik sampel acak sederhana sedangkan pemilihan terhadap informan dilakukan secara sengaja. Hasil penelitian ini menunjukkan bahwa saat erupsi terjadi komunitas memiliki kerentanan yang tinggi. Kapasitas adaptasi komunitas tinggi dengan adanya innovative learning yang didasari oleh pengetahuan dan pengalaman dan didukung oleh jaringan yang dimiliki. Komunitas berhasil mencapai resiliensi dan dapat beradaptasi dengan perubahan-perubahan dengan kapasitas adaptasi yang tinggi.Kata kunci : kapasitas adaptasi, kerentanan, erupsi, resiliensi komunitas

An Integrated Servqual and Gap Model in Evaluating Customer Satisfaction in Budget Hotels in Nairobi City County, Kenya

2019 ◽  
Vol 3 (II) ◽  
pp. 41-70
Author(s):  
Florence Wanjiku Njau ◽  
Mary Mutisya Mutungi ◽  
Rayvisic Mutinda
Keyword(s):  
Data Analysis ◽  
Customer Satisfaction ◽  
Service Quality ◽  
Service Delivery ◽  
Qualitative Data ◽  
Service Design ◽  
Moderating Effect ◽  
The Body ◽  
Gap Model ◽  
Customer Expectations

Increasingly, hotel industry has witnessed rapid growth in the 21stcentury and as a result competition within the industry has also intensified. This competition has been fueled by the preoccupation of service quality to add value and strengthen the complete guest experience. However, a major challenge facing the sector is the aspect of service quality particularly in budget hotels which target price sensitive customers. These hotels provide the customers with satisfactory core product at a reasonable price but tend to focus more on profits than on customer satisfaction. The services offered are not standardized and service quality variability is a challenge. The study used an integrated SERVQUAL and Gap model to evaluate customer satisfaction in budget hotels in Nairobi City County, Kenya. The specific objectives of the study were to determine the effect of service design on customer satisfaction, establish the effect of service delivery on customer satisfaction and determine the moderating effect of management perception of service quality on customer satisfaction in budget hotels in Nairobi City County, Kenya. The study adopted a cross sectional survey design and was conducted in 50 budget hotels. A sample size of 334 drawn from the hotel managers, customers and employees were involved in this study. Systematic random sampling technique was used to select the study sample for customers and employees. Data were collected through use of questionnaires and interviews. Both descriptive and inferential statistics was used in data analysis. The study hypotheses were tested was tested using multiple regression (ANOVA) and qualitative data from management perception was analyzed using qualitative data analysis (QCA). The regression analysis indicated that all five dimensions of service quality in service design were significant (0.000) when tested at 95% confidence level. The model was found to be significant. Correlation analysis indicated that the service design factors that had significant impact were realization of assured service in reliability (p = .044 < .05), responsiveness in informing the customers about the time of service delivery (p = .000< .05) and empathy in that operating hours are convenient to customers (p = .030 < .05). The other variables did not have significant values. The results indicate that there are gaps in the budget hotels under study between service design and customer satisfaction. Relationship between service delivery and customer satisfaction was found to be positive but not all the variables were significant. The study findings indicated that four variables; good location (p = .115 > .05), closeness to main city facilities (p = .527 > .05), someone recommended hotel (p = .665 > .05), and good experiences from the hotel (p = .458 > .05) did not have no significant values. This implied that these variables did not have an effect on customer satisfaction resulting in a gap between service delivery and customer satisfaction. This indicated that the service delivery did fully not meet customer expectations. Management perception was found to have a moderating effect between service quality and customer satisfaction. The study concluded that although managers seemed to have a reasonably good understanding of the customer and developed service designs for quality service delivery, the services delivered still fell short of customer expectations. The study therefore recommends that to enhance customer satisfaction, management needs to focus on the changing needs of their customers and develop service designs that twill offer service delivery that satisfies the customer. The study makes some contribution to the body of knowledge as an integrated model in evaluating customer satisfaction. This is an open-access article published and distributed under the terms and conditions of the  Creative Commons Attribution 4.0 International License of United States unless otherwise stated. Access, citation and distribution of this article is allowed with full recognition of the authors and the source.

scholarly journals PENGARUH VOLUME PERDAGANGAN DAN SIMPLE MOVING AVERAGE TERHADAP HARGA SAHAM

2020 ◽  
Vol 1 (1) ◽  
pp. 1-16
Author(s):  
Gama Paksi Baskara ◽  
Suyanto Suyanto ◽  
Sri Retnaning Rahayu
Keyword(s):  
Stock Prices ◽  
Stock Price ◽  
Trading Volume ◽  
Qualitative Data ◽  
Moving Average ◽  
Analytical Tool ◽  
T Test ◽  
Quantitative Approach ◽  
F Test ◽  
Regression Tests

Trading volume is a sheet of company shares traded on a particular transaction and has beenagreed between the seller and the buyer, Simple Moving Average is a method that studies themovement of the previous stock price based on the number of certain days in order to predict thestock price that will occur to the next.The objective of the study is to find out how much influenceTrade Volume and Simple Moving Average on Stock Prices is and what are the most dominantaspects in influencing Stock Prices. The type of the research uses a quantitative approach, namely anapproach in which the data are in the form of numbers or qualitative data that have been used asnumbers. The technique of collecting data uses documentation. The analytical tool used is multiplelinear regression tests including T Test, F Test and Coefisein R² Determination processed usingEviews. The results of the study show that partially the trading volume variable does not have asignificant effect on Stock Prices and the Simple Moving Average variable shows a positive andsignificant effect on stock prices while the results of the research simultaneously show that theTrading Volume and Simple Moving Average variables simultaneously affect the Stock Price .

scholarly journals PENGARUH JENIS PEKERJAAN DAN TINGKAT PENDIDIKAN TERHADAP PERCERAIAN DI PENGADILAN AGAMA SEMARANG TAHUN 2015

At-Taqaddum ◽  
2018 ◽  
Vol 10 (2) ◽  
pp. 109
Author(s):  
Rokhmadi Rokhmadi
Keyword(s):  
Higher Education ◽  
Qualitative Data ◽  
Field Research ◽  
Quantitative Approach ◽  
Significance Level ◽  
Level Of Education ◽  
The Third ◽  
Quantitative Results ◽  
The Relationship ◽  
Work Type

This research tries to know the influence of work type and level of education to divorce in Religious Court of Semarang Year 2015. This type of research is field research that is quantitative and qualitative in nature. The quantitative approach, which is to find out the relationship and differences in the variables influence the type of work, and the level of education to the occurrence of divorce in the Semarang Religious Court in 2015. While the qualitative data approach is used as an analysis material from quantitative results. The result of first hypothesis in this research is accepted that society having background of work type non-state civil apparatus will tend to easier to divorce, while people with a background of the type of work as state civil apparatus servants tend to be better able to control themselves from divorce, because the variables not in the equation score 6.512 with a significance level of 0.011 smaller than 0.05 (0.011 &lt;0.05). The second hypothesis is accepted that people with with elementary and secondary will tend to be easier to divorce, while those with higher education will tend to be better able to control themselves from divorce because the variables not in the equation score of 5,738 with significance level of 0.017 less than 0.05 (0.017 &lt;0.05); and the third hypothesis is also accepted that people with background of non-state civil apparatus and elementary and secondary will tend to be easier to divorce, whereas people with background types of work as State civil apparatus and higher education will tend to be more able to control themselves from divorce, because the variables not in the equation scores are 10.861 with a significance level of 0.004 smaller than 0.05 (0.004 &lt;0.05).

scholarly journals The Empowerment of Productive Zakat Influence on Independence of The Community

2020 ◽  
Vol 7 (2) ◽  
pp. 203-218
Author(s):  
Hamzah Hamzah ◽  
Fifi Fata'tiatul Hidayah
Keyword(s):  
Qualitative Data ◽  
Quantitative Approach ◽  
Self Reliance

Empowerment through productive zakat is the effort of the Madina Zone of Dompet Dhuafa to create an independent society by developing business that utilize the potential of the community itself. Empowerment programs are needed by the community to be able to overcome economic in a sustainable manner. The majority of Indonesia’s population is Muslim, so one of the empowerment programs that is considered relevant is the empowerment through productive zakat as practiced by Madina Zone of Dompet Dhuafa. The empowerment of community is related to self-reliance. Self-reliance can be achieved through empowerment by involving participation from the community. The purpose of this research is to identify the influence of empowerment through a productive zakat carried out by Madina Zone on community self-reliance. The method used in this study is a quantitative approach supported by qualitative data. The location of this study was in the Jampang Village, Kemang District, Bogor Regency. The results of the study showed a significant level of empowerment in participation and a significant level of participation in self-relience.

scholarly journals Utilization and Dissemination of Information Resources in District Information and Documentation Centres in Kisumu County, Kenya

2020 ◽  
Vol 4 (2) ◽  
pp. 81-100
Author(s):  
Doris Nellyanne Wesonga ◽  
Peter Wamae
Keyword(s):  
Data Collection ◽  
Service Delivery ◽  
Information Seeking ◽  
Qualitative Data ◽  
Survey Design ◽  
Target Population ◽  
Information Resources ◽  
Adequate Funding ◽  
Low Levels ◽  
The Government

Access to government-related information through District Information and Documentation Centres (DIDCs) is essential in monitoring development programs in counties and the nation at large. However, Kenyans remain detached from the government because of low levels of accountability. Low levels of accountability are associated with corruption, mismanagement, and poor service delivery which are likely to slow down development projects in the sub-counties. This study sought to assess utilization and dissemination of information resources in DIDCs in Kisumu County. This study aimed to: determine the level of awareness among users of DIDCs, establish the extent to which users utilize DIDCs, describe the strategies that DIDC staff employ to facilitate user utilization of information resources in DIDCs, and examine the challenges that DIDC staff face in providing information to users. The study was guided by Richard Oliver’s Expectancy Disconfirmation Theory. This study employed the descriptive survey design and mixed-methods approach to investigate the research objectives. The study was conducted in four sub-counties of Kisumu County: Kisumu Central, Seme, Muhoroni, and Nyando. The sub-counties were purposely selected because they host DIDCs in densely populated areas in their respective ministries with a target population of 205,935. Using Taro Yarmane’s formula, the study used a sample of 400 users and 20 DIDC staff. Random sampling was used to select participants of the study. DIDC User Questionnaires and DIDC Staff Interview Schedule were used to collect quantitative and qualitative data respectively. The data collection instruments were piloted with 10% of the participants. Reliability was determined using the test-retest method. Construct validity of the data collection instruments was ensured by deriving the questionnaire items from evidence presented in literature relevant to this study. Quantitative data was analysed using descriptive statistics like frequency tables and percentages. Qualitative data was categorized into themes and sub-themes as they emerged to make meaningful narratives for purposes of triangulating the quantitative results. Findings suggest that a significant number of users lack awareness on the products and services offered by DIDCs. This is associated with reduced visits and utilization of information resources in DIDCs. The study recommends use of workshops and open-days to create awareness about the products and services, and adequate funding for staffing and procurement of current and relevant documents. Librarians, information technologists, and records management personnel, and policy makers may use the findings of this study to improve service delivery for user awareness and utilization, and enhance users’ experiences in using government documentation centres for information seeking.

scholarly journals Pengaruh Pengelolaan Hutan berbasis Kearifan Lokal terhadap Kelestarian Keanekaragaman Hayati

2020 ◽  
Vol 4 (3) ◽  
pp. 355
Author(s):  
Mawar Maulida ◽  
Rina Mardiana
Keyword(s):  
Qualitative Data ◽  
Quantitative Approach ◽  
Depth Interview ◽  
Research Goal ◽  
The Government

Hutan Adat Kasepuhan Karang merupakan salah satu hutan adat yang telah diakui keberadaannya oleh negara. Masyarakat Adat Kasepuhan Karang merupakan masyarakat yang tinggal di wilayah hutan adat tersebut karena memiliki ikatan pada lingkungan alam. Berdasarkan sejarah hidupnya, mereka meyakini kearifan lokal dalam mengelola hutan yang telah diwariskan oleh leluhur. Kearifan lokal tersebut berbentuk anjuran dan larangan yang diyakini dapat memberikan dampak pada kondisi hutan termasuk kelestarian keanekaragaman hayatinya. Penelitian ini bertujuan untuk menganalisis pengaruh kepatuhan masyarakat adat pada anjuran dan larangan terhadap kelestarian keanekaragaman hayati di Hutan Adat Kasepuhan Karang. Metode penelitian menggunakan pendekatan kuantitatif menggunakan kuisioner yang didukung dengan data kualitatif melalui wawancara mendalam. Hasil penelitian menunjukkan bahwa kepatuhan masyarakat menjalankan anjuran berpengaruh terhadap kelestarian keanekaragaman hayati. Sementara itu kepatuhan menjauhi larangan tidak berpengaruh terhadap kelestarian keanekaragaman hayati. Hal ini disebabkan karena masyarakat memandang larangan tidak berdampak langsung pada kondisi hutan.Kata kunci: kearifan lokal, hutan adat, kelestarian keanekaragaman hayati=====ABSTRACTKasepuhan Karang Customary Forest is one of the customary forests that has been approved by the government. Kasepuhan Karang Community is a community that lives in the customary forest that bonded with the environment. Based on their history, they believe in local wisdom to manage the forest that has been inherited by the ancestor. The local wisdom consists of suggestion and prohibition which is believed can affect the forest including the biodiversity. This research goal is to analyze the effect of conformity of community to suggestion and prohibition towards the preservation of biodiversity in Kasepuhan Karang Customary Forest. The methods used in this research is a quantitative approach by using a questionnaire supported with qualitative data by an in-depth interview. Results from this research are conformity of community to suggestion effect on the preservation of biodiversity, meanwhile conformity of community to avoid prohibition not effect on the preservation of biodiversity.Keywords: Customary forest, local wisdom, preservation of biodiversity

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