scholarly journals A personal reflection on researching and writing my dissertation: "The effect of homelessness on information access, identity formation and social interaction".

2012 ◽  
Vol 36 (113) ◽  
pp. 4-14
Author(s):  
Thomas Muggleton
Keyword(s):  
Social Interaction ◽  
Identity Formation ◽  
Information Needs ◽  
Information Sources ◽  
Information Science ◽  
Public Libraries ◽  
Information Access ◽  
Personal Perspective ◽  
Science Literature ◽  
Library Studies

This is a brief account of research undertaken for a dissertation, The effect of homelessness on information access, identity formation and social interaction, submitted to the University of Strathclyde in 2010 for the degree of M.Sc. Information and Library Studies. The dissertation aimed to add to the information science literature on homelessness, which often focuses on practical information needs, by considering access to information sources – specifically newspapers, television, radio, books and the internet – that may affect ‘higher-level’ needs. The findings contradicted initial expectations regarding the extent to which homelessness would restrict access to these information sources, but the decision to address higher-level information needs proved well-founded, since participants clearly pursued these alongside more basic physiological needs. The research has implications for the provision of information and services within both organisations serving the homeless and public libraries. This paper presents the research and its findings from a personal perspective.

The dilemma of the direct answer

2020 ◽  
Vol 54 (1) ◽  
pp. 1-12
Author(s):  
Martin Potthast ◽  
Matthias Hagen ◽  
Benno Stein
Keyword(s):  
Paradigm Shift ◽  
Information Needs ◽  
Web Search ◽  
Information Sources ◽  
Information Access ◽  
User Preferences ◽  
Information System Design ◽  
Trade Offs ◽  
Remarkable Progress ◽  
Direct Answer

No Web technology has undergone such an impressive evolution as Web search engines did and still do. Starting with the promise of "Bringing order to the Web" 1 by compiling information sources matching a query, retrieval technology has been evolving to a kind of "oracle machinery", being able to recommend a single source, and even to provide direct answers extracted from that source. Notwithstanding the remarkable progress made and the apparent user preferences for direct answers, this paradigm shift comes at a price which is higher than one might expect at first sight, affecting both users and search engine developers in their own way. We call this tradeoff "the dilemma of the direct answer"; it deserves an analysis which has to go beyond system-oriented aspects but scrutinize the way our society deals with both their information needs and means to information access. The paper in hand contributes to this analysis by putting the evolution of retrieval technology and the expectations at it in the context of information retrieval history. Moreover, we discuss the trade offs in information behavior and information system design that users and developers may face in the future.

Health information needs, sources, and barriers of primary care patients to achieve patient-centered care: A literature review

2016 ◽  
Vol 22 (4) ◽  
pp. 992-1016 ◽  
Author(s):  
Martina A Clarke ◽  
Joi L Moore ◽  
Linsey M Steege ◽  
Richelle J Koopman ◽  
Jeffery L Belden ◽  
...  
Keyword(s):  
Primary Care ◽  
Health Information ◽  
Information Search ◽  
Information Needs ◽  
Information Sources ◽  
Medical Condition ◽  
Information Access ◽  
The Internet ◽  
Common Information ◽  
Primary Care Patients

To synthesize findings from previous studies assessing information needs of primary care patients on the Internet and other information sources in a primary care setting. A systematic review of studies was conducted with a comprehensive search in multiple databases including OVID MEDLINE, CINAHL, and Scopus. The most common information needs among patients were information about an illness or medical condition and treatment methods, while the most common information sources were the Internet and patients’ physicians. Overall, patients tend to prefer the Internet for the ease of access to information, while they trust their physicians more for their clinical expertise and experience. Barriers to information access via the Internet include the following: socio-demographic variables such as age, ethnicity, income, education, and occupation; information search skills; and reliability of health information. Conclusion: Further research is warranted to assess how to create accurate and reliable health information sources for both Internet and non-Internet users.

Categorizing Blogs as Information Sources for Libraries and Information Science

2015 ◽  
pp. 4833-4845
Author(s):  
Mark-Shane Scale ◽  
Anabel Quan-Haase
Keyword(s):  
Social Media ◽  
Information Needs ◽  
Information Sources ◽  
Information Science ◽  
Information Source ◽  
Future Research ◽  
Collection Development ◽  
Sources Of Information ◽  
Additional Information ◽  
Source Category

Blogs are important sources of information currently used in the work of professionals, institutions and academics. Nevertheless, traditional information needs and uses research has not yet discussed where blogs fit in the existing typologies of information sources. Blogs and other types of social media have several characteristics that blur the lines of distinction existent between traditional information source categories. This chapter brings this research problem to the fore. Not only do we examine why blogs do not neatly fit into existing information source categories, but we also deliberate the implications for libraries in terms of the need to consider blogs as an information source to be included in collection development. We discuss the opportunities and possibilities for blogs to be integrated into the collection development efforts of academic and public libraries to better serve patrons. In order to accommodate for blogs and other types of social media as information sources, we propose the introduction of an additional information source category. We suggest new avenues of future research that investigate how blogs are being used to meet information needs in various social settings, such as corporations, health care and educational settings (e.g., higher education, and schools). In this chapter, we develop a framework of how blogs may function as information sources to provide libraries with a better understanding of how blogs are integrated into the context of everyday information seeking. By grouping the ways in which people employ blogs to acquire information, we propose that blogs provide information sources along a continuum ranging from non-fiction to fictional information.

The effect of socio-demographic characteristics on the information-seeking behaviors of police officers

2015 ◽  
Vol 38 (2) ◽  
pp. 350-365 ◽  
Author(s):  
Idris Guclu ◽  
Ali Can
Keyword(s):  
Police Officers ◽  
Information Seeking ◽  
Quantitative Research ◽  
Information Needs ◽  
Information Sources ◽  
Information Science ◽  
Information Seeking Behavior ◽  
Content Type ◽  
Seeking Behavior ◽  
Information Seeking Behaviors

Purpose – The purpose of this paper is to determine the information-seeking behaviors of police officers who work in police stations in the context of staying current. Leckie et al.’s (1996) model of the information-seeking behavior of professionals is tested. Design/methodology/approach – A quantitative research design was employed for data collection. The sample includes 642 cases. It is both descriptive and exploratory. Findings – Police officers first rely upon their personal knowledge and experience, then their colleagues and then official documents. On the other hand, they rarely consulted informants, libraries, journals, books, and attendance at conferences as information sources. There were significant differences in the information sources used by police officers based on their gender in the context of staying current. Lastly, the results of this study indicated that service years in policing and the roles in police station were significantly correlated with the information sources used by police officers regarding staying current. Originality/value – This study, being the first, provides a huge theoretical base for future studies. It contributes to the discipline of information science by validating a theoretical model in a different context. In addition, it contributes to public safety by understanding the frontline police officers’ information needs and information-seeking behavior.

Connecting government, libraries and communities: Information behavior theory and information intermediaries in the design of LibEGov.org

First Monday ◽  
2014 ◽  
Author(s):  
Paul T. Jaeger ◽  
Ursula Gorham ◽  
John Carlo Bertot ◽  
Natalie Greene Taylor ◽  
Elizabeth Larson ◽  
...  
Keyword(s):  
Information Needs ◽  
Public Libraries ◽  
Information Access ◽  
Information Behavior ◽  
Government Agencies ◽  
Meso Level ◽  
The Public ◽  
Information Intermediaries ◽  
Theory Of Information ◽  
Information Worlds

As e-government grows in scope and complexity, an increasing number of e-government services have surpassed the digital technology access and literacy of many members of the public. The “digitally excluded” often seek information intermediaries — such as public libraries and other community anchor institutions — to bridge their information needs and e-government systems. The purpose of this paper is to examine the phenomenon of user-librarian-agency government interaction within the context of the information worlds framework. In this paper, the authors describe the data — surveys, case studies, interviews, site visits, and usability and accessibility testing — used to analyze the needs of the public, libraries, and government agencies. The paper then describes how the authors, using key concepts from the theory of information worlds, developed an online resource to assist information intermediaries. The study yields findings about libraries as a social institution, as well as expands upon the theory of information worlds so that it better reflects the information behavior and needs of meso level institutions. By examining the development of this resource through the lens of the theory of information worlds and within the context of digital inclusion, this paper offers a new perspective on how libraries can best facilitate information access between government agencies and members of the public. Moreover, the diversity and dispersion of the group of meso level institutions studied revealed the need to consider a new element within this theory: bridges that serve as tangible (physical or digital) mechanisms and channels that facilitate the exchange of information and interaction across boundaries.

scholarly journals Homeless Patrons Utilize the Library for More than Shelter but Public Library Services Are Not Designed with Them in Mind

2020 ◽  
Vol 15 (4) ◽  
pp. 174-175
Author(s):  
Samantha J. Kaplan
Keyword(s):  
Information Seeking ◽  
Information Needs ◽  
Information Science ◽  
Phenomenological Study ◽  
Public Libraries ◽  
Public Library ◽  
Homeless People ◽  
Science Research ◽  
Structured Interviews ◽  
Convenience Sample

A Review of: Dowdell, L., & Liew, C. L. (2019). More than a shelter: Public libraries and the information needs of people experiencing homelessness. Library & Information Science Research, 41(4), 100984. https://doi.org/10.1016/j.lisr.2019.100984 Abstract Objective – The study sought to examine the information seeking behavior of homeless patrons and how public libraries meet the needs of homeless patrons. Design – Qualitative phenomenological study. Setting – Public libraries in New Zealand. Subjects – Four homeless patrons who were current library patrons and seven public library workers (senior managers and two front line workers). Methods – Purposive convenience sample of homeless patrons and library workers to participate in face-to-face, semi-structured interviews. The study utilized Creswell's four-step data analysis spiral to produce a synthesis. Main Results – Homeless patrons utilize public libraries for far more than daytime shelter, patronizing the collections, and accessing services. The participating libraries did not have existing policies, practices, services, or staff designed for the needs and wants of homeless people, however, current offerings largely met the needs of homeless patrons. Conclusion – Homeless people use public libraries much like non-homeless patrons and public libraries could develop specialized offerings for them, though they must take care to do so in a way that does not further marginalize this group. Additional research is needed to understand why some homeless people do not utilize the libraries. 

Fulfilling information needs by classifying complex patron needs

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Charles R. Senteio ◽  
Kaitlin E. Montague ◽  
Stacy Brody ◽  
Kristen B. Matteucci
Keyword(s):  
Information Needs ◽  
Information Science ◽  
Public Library ◽  
Classification Model ◽  
Science Literature ◽  
Content Type ◽  
The Public ◽  
Complex Information ◽  
Public Librarians ◽  
Search And Selection

Purpose This paper aims to describe how public librarians can better address complex information needs. First, librarians should classify the degree of complexity of the need by using Warner’s classification model; then they can use Popper’s three world theory to anticipate and respond to complex information needs by following specific steps. Design/methodology/approach After examining the information science literature, appropriate models were selected to support public librarians. Our information science scholarship, coupled with our practical experience, informed our search and selection. Findings This paper details specific steps that public librarians can take to anticipate and respond to individual information needs. Doing so is imperative as the information needs of the public continue to become increasingly complex. Originality/value This paper improves information practice because it offers specific steps to aid public librarians to anticipate and respond to complex information needs. It draws upon an existing model and theoretical framework. This paper also highlights selected examples of how public librarians across the USA have anticipated information needs, and developed partnerships with organizations external to the public library to address complex information needs.

Revisiting the High John experiment through a contemporary lens

2021 ◽  
pp. 096100062199643
Author(s):  
Laurier L. Cress
Keyword(s):  
United States ◽  
Information Science ◽  
Public Libraries ◽  
Information Access ◽  
Historical Analysis ◽  
Public Library ◽  
Community Outreach ◽  
The United States ◽  
Global Scale ◽  
Disadvantaged Communities

In 1967, the University of Maryland’s School of Library and Information Services created a public library in Prince George’s County, Maryland, named the High John Experiment, to give Librarianship and Information Science students experience serving disadvantaged communities and to discover new methods to better serve these communities. From the creation of High John to the present day, University of Maryland publications and unaffiliated works credit High John as a groundbreaking experiment that propelled interests in diversity and inclusion in public libraries. High John’s creators published a 73 paged report for the United States’ Office of Education, accompanied by published articles, that confirms a violation of ethics toward the community High John served. The community was not involved in the implementation or planning of the library and many of the services and materials the library offered were based on prejudiced assumptions instead of community input or research. Although High John garnered supporters, the validity and ethicality behind High John’s intent and methods were called into question during the experiment. The controversy led to debates within the field that resulted in conversations about Librarianship and Information Science pedagogy and appropriate methods in outreach and community engagement for disadvantaged communities. Now that the passionately fueled debates on High John have ceased, the experiment is a distant memory. Although this experiment led to debates about diversity, inclusion, and equity in information access within the United States, this experiment is relevant to information readers on a global scale. Because Librarianship and Information Science has a history rooted in elitism and oppression worldwide, High John warrants further exposure and examination from a diverse pool of contemporary perspectives. Through the application of modern community outreach and engagement practices, this article builds on a critical historical analysis of the experiment and argues High John failed in its mission and violated the community’s trust that it purported to serve.

scholarly journals Music information seeking behaviour as motivator for musical creativity

2015 ◽  
Vol 71 (5) ◽  
pp. 1070-1093 ◽  
Author(s):  
Charilaos Lavranos ◽  
Petros A. Kostagiolas ◽  
Konstantina Martzoukou ◽  
Joseph Papadatos
Keyword(s):  
Information Seeking ◽  
Creative Thinking ◽  
Information Needs ◽  
Information Science ◽  
Literacy Skills ◽  
Science Literature ◽  
Content Type ◽  
Information Seeking Behaviour ◽  
Musical Creativity ◽  
Music Information

Purpose – The purpose of this paper is to investigate the connection between musicians’ information seeking behaviour and the creative process in music, providing a framework for understanding the role of information needs satisfaction in musical creativity. A number of studies in information science literature have been carried out attempting to model cognitive, affective, behavioural and contextual factors associated with music information seeking behaviour. However, only few studies have addressed the relationship between information seeking behaviour and musical creative activities such as composition, performance and improvisation, listening and analysis. Design/methodology/approach – The focus of this paper is to provide a framework for the study of information seeking behaviour for the purposes of satisfying musical creativity information needs, combining the theoretical basis of an established model of information behaviour developed by Wilson and the theoretical perspectives of a music creative thinking model proposed by Webster. The key features of the two models are synthesized in a unified model of information seeking behaviour for musical creativity and enriched with research findings identified in the literature of both musical information seeking and musical creativity. Findings – The proposed conceptual framework offers an integrated interpretation of the combinations of information needs, information resources and environmental/personal barriers, which enable musical creativity. In the authors’ approach “musical creativity” is treated as a musician’s aim or ambition or drive for expression and is influenced by the way musicians seek information for that purpose. Therefore, musical creativity is an intentional behaviour which acts as motivator for information seeking and is affected by the available information and the musician’s information seeking profile. The current study include three important findings: first, the design and development of music library and information services for musical creativity; second, the development of music information literacy skills for creativity; and third, the information seeking behavioural perspective for universal musical creativity, and the implications for cultural musical heritage diffusion around the world. Originality/value – An integrated information seeking behaviour model which includes musical creativity is developed through the synthesis of two already existing approaches, that of Wilson for information seeking behaviour and that of Webster for creative thinking in music. The present conceptual study presents a three stage pattern or process for modelling information seeking for musical creativity: the process initiates with the intention-motivation for creativity, then proceeds to information seeking behaviour and then concludes with the musical creativity outcomes. This is the first study that seeks to understand the relationships between creativity and information seeking behaviour.

Influence of Information Literacy Competencies on Users of the Saulsville Public Library, South Africa

Mousaion ◽  
2020 ◽  
Vol 38 (2) ◽  
Author(s):  
Rexwhite Tega Enakrire ◽  
Isaac Mpho Mothiba
Keyword(s):  
South Africa ◽  
Information Literacy ◽  
Information Needs ◽  
Formal Education ◽  
New Technologies ◽  
Public Libraries ◽  
Survey Design ◽  
Public Library ◽  
Information Discovery ◽  
Information Literacy Competencies

Information literacy competencies indicate the ability of an individual to apply a certain search strategy of information discovery, to understand its design, to value judgement, and to use it in various contents and contexts. The influence of information literacy competencies plays an important role in enabling information users to meet their information needs and prepares them for lifelong learning. The purpose of this study was to examine the influence of information literacy competencies of users in the Saulsville public library, South Africa. The rationale was a lack of awareness and the inability of the users to find their information needs based on the task and decision at hand. The descriptive survey design adopted for this study made use of a questionnaire to collect data from 1 120 registered members of the Saulsville library. Of the 1 120 registered users being the population for the study, the authors purposively used 10 per cent (112 members) of the population as sample size. The findings revealed that users of the Saulsville public library had limited awareness and competencies of information literacy. The users were exposed to some form of library orientation and the use of library resources during their visit to the library. The findings further indicated that the users’ information literacy competencies were affirmed through the quality of information obtained and the satisfaction of library services rendered by library staff. The study recommends the acquisition of new technologies that could enhance users’ interactive information literacy training in public libraries and formal education settings.  

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