scholarly journals Consumer Factors in Choosing Shopping Place in 4.0

2020 ◽  
Vol 17 (4) ◽  
pp. 193-198
Author(s):  
Dede Suleman ◽  
Hapzi Ali ◽  
Dewi Nusraningrum ◽  
Mochammad Mukti Ali

Research Purpsoses – With the shipment analysis tool used, the results of this study show that education and income factors determine consumers in deciding where to shop in offline, online retail, or both.Methods – This research method is quantitative, while the sample in this study was conducted with non-probability sampling with the criteria respondents are consumers who have shopped fashion products through online, Respondents are from the age of 17 years. Respondents are those who live around the City of DKI Jakarta. The technique used in this research is purposive sampling method with the number n = 195.Results – In this study it can be concluded that the decision to choose where to shop for fashion products is strongly influenced by age, education, employment and income if the meaning of the output is drawn.Research limitations –In this study the decision of consumers to choose where to shop was influenced by factors of consumer characteristics namely education and income. Recommendations for further research are to use more methodological work and other variables.Originality/value – This research is focus on generations who are consumers, each generation has a different behavior where there is a generation X with an age range > 42 years, Generation Y with ages 21-41 years and Generation Z < 21 years Keywords : Consumer decisions, Demographics, Discriminant analysis. 

2020 ◽  
Vol 4 (02) ◽  
Author(s):  
Ari Priyani ◽  
Siti Maryam ◽  
Burhanudin Ahmad Yani

This study aims to determine differences in perceptions of usefulness and convenience between users of the BCA mobile banking application service in Generation X, Generation Y, and Generation Z. The samples used in the study were 90 respondents. In this study the method of sampling using accidental sampling which is a procedure based on accidental sampling. Data obtained directly by researchers from respondents' answers through a questionnaire consisting of several questions regarding the perception of use through the variable perceived usefulness and perceived ease of use. Based on the results of research conducted to users of BCA mobile banking services in generation X, generation Y, and generation Z in the city of Surakarta, it can be concluded that there is no significant difference in the perception variable benefits of the use of BCA mobile banking services in the city of Surakarta in the X generation , generation Y and generation Z, There is no significant difference in the perceived ease of use of the BCA mobile banking service in Surakarta in X generation, Y generation, and Z generation. Keywords: Usability, Ease, Mobile Banking, Generation


Author(s):  
Dede Suleman ◽  
Dedi Suharyadi ◽  
Sofyan Marwansyah ◽  
Susan Rachmawati ◽  
Sri Rusiyati ◽  
...  

The presence of various alternative shopping places makes consumers choose one of the available shopping places. Therefore this study aims to analyze the relationship between ease and risk of consumer decisions to buy fashion products, especially in online retail. the population in this study is large and the number is not known with certainty, so in the non probalitiy research that is using sampling quota sampling techniques with survey methods with a total sample of 100 respondents from the city of Jakarta with criteria respondents aged over 18 years in the area of DKI Jakarta and have bought products online. The results of the study stated that ease of use has a significant influence on consumer decisions. While the risk turns out to influence consumer decisions in shopping online. The results of this study can be another reference for further research.


2021 ◽  
Vol 9 (08) ◽  
pp. 164-171
Author(s):  
Waratchaya Putsiri ◽  
◽  
Panuwat Sajjaviriyakul ◽  

The question of what makes people happy still needs to be figured out. We used the Experience Sampling Method (ESM) to collect data from the participants. Our participants are Bangkok citizens and are required to use the LINE application, the most famous chatting application in Thailand, for connecting to our chatbot named AI-oon, developed for sending questionnaires to our participants. AI-oon would send surveys consisting of 2 questions: (1) What are you doing at that moment?, and (2) How will you rate your emotion?. We eventually analysed the data from 79 participants that contributed for 7 consecutive days. Then, we discovered that eating tends to be the activity that shows the highest level of happiness. On the contrary, doing housework and working/studying revealed the lowest level of happiness. Interestingly, we found out that Baby boomers and Generation X are significantly happier than Generation Y and Generation Z. We expect this research could provide some useful information for further studies in order to find the cause of the happiness level in each generation. Hopefully, it could be beneficial for governments and organizations to find appropriate measures and solutions to tackle their peoples stress and enhance their happiness levels.


Author(s):  
Natália Vraňaková ◽  
Andrea Chlpeková ◽  
Kristína Koltnerová ◽  
Petra Pračková

Abstract The current workforce in industrial enterprises is formed from four generational groups. These generational groups are called Baby boomers, Generation “X”, Generation “Y” and Generation “Z”. Each of generational groups is specific by own characteristics, positives and negatives. The aim of the article is to refer the features of individual generational groups, to analyze their representation on labor market and to specify recommendations for the management of multigenerational teams for the practice of industrial enterprises in order to achieve the satisfaction and synergy of employees in accordance with the objectives of enterprise.


Author(s):  
Ceren Aydogmus

Today's workforce is more diverse than ever, comprised of five generational cohorts: Traditionalists, Baby Boomers, Generation X, Generation Y, and Generation Z. As each generation has its own values, beliefs, and expectations, their leadership preferences pose new challenges for organizations. In this chapter, leadership approaches are discussed, and the differences and similarities among preferred generational leadership styles are examined. The purpose of this chapter is to determine an appropriate leadership style that meets the needs of all generations, and globally responsible inter-generational leadership has been suggested as the most effective approach.


2020 ◽  
Vol 133 (2) ◽  
pp. 27-40
Author(s):  
Katarzyna Gadomska–Lila

This study attempts to describe the value systems of four generations of employees—Baby Boomers, Generation X, Generation Y, and Generation Z—as well as to identify differences and similarities between values that are appreciated by them. Moreover, it presents a discussion on the essence and role of values in human life, a comparison of results of domestic and foreign research on differences among value systems, especially work–related values, and, finally, the results of an own study conducted applying qualitative methods. The analyses confirmed that there are many significant differences among the value systems of different generations of employees, but similarities, too. This underlines the importance of being familiar with these differences with respect to human resource management, creating working conditions, and choosing leadership style.


Author(s):  
М.А. Гагарина

Рассматривается проблема сходства и различия социальных представлений о денежном долге у разных поколений. Приведен обзор отечественных и зарубежных исследований, описывающих особенности представителей поколений «беби-бумеров», X, Y и Z. Эмпирической проверке подверглись следующие гипотезы: (1) представители разных поколений будут иметь одинаковое содержание ядра социальных представлений о долге; (2) одинаковые социальные представления о долге у разных поколений будут по-разному связаны с различными социально-психологическими характеристиками. Представлены результаты эмпирического исследования с участием 391-го респондента, из которых 71 - представитель «беби-бумеров», 104 - поколения Х, 103 и 113 - Y и Z соответственно. Показано, что ядро социальных представлений о денежном долге у всех поколений составляют убеждения о собственной ответственности за возврат своих долгов, необходимости жизни в соответствии с доходами, минимизации стоимости займа и максимально быстром погашении имеющихся задолженностей. У беби-бумеров наибольшее количество взаимосвязей получено для убеждения «жить надо в соответствии со своими доходами» (с субъективным контролем в разных областях, сознательностью, доброжелательностью), у поколения Y - для утверждения «только я несу ответственность за возврат своих долгов» (с субъективным контролем в разных областях и переживанием вины и стыда), у X - всего две корреляции между утверждением «я всегда стараюсь отдавать долги как можно быстрее» и шкалами сознательность и доброжелательность большой пятерки, у Z все ядерные социальные представления о долге связаны с переживанием стыда и негативным отношением к себе. Сделаны выводы о том, что представители рассмотренных поколений имеют общее ядро социальных представлений о денежном долге, включающее убеждения, описывающие собственную ответственность и быстрое исполнение обязательств, важность расчетов и умеренность трат (жизнь по средствам). Для поколения беби-бумеров и представителей Z центральным является представление о том, что жить надо в соответствии со своими доходами, но для первых оно является более сложным. Для поколения X более значимым является представление о необходимости скорейшего возврата долгов, а для поколения Y - собственная ответственность за это. Для поколения Z исполнение обязательств связано с сознательностью и переживанием социальных эмоций. The paper considers the problem of similarities and differences in social representations of monetary debt among different generations. A review of domestic and foreign studies of the characteristics of representatives of baby-boomers, generations X, Y, Z is given. The following hypotheses were subjected to empirical testing: (1) representatives of different generations will have the same core of social representations about debt; (2) the same social representations about debt of different generations will have different grounds, namely, they are associated with different socio-psychological characteristics. Research methods: The Debt Behavior questionnaire, the Big Five questionnaires, the Locus of Control, Guilt and Shame Proneness Scale. The results of an empirical study are presented, respondents - are 391 in total, 71 are baby boomers, 104 are representatives of the X generation, 103 and 113 are Y and Z, respectively. As a result, it has been shown that the core of social representations about monetary debt for all generations consists of beliefs about their own responsibility for repaying their debts, the need to live in accordance with incomes, minimizing the cost of loans and repaying existing debts as quickly as possible. For baby-boomers, the greatest number of relationships with other socio-psychological characteristics was obtained for the belief that “one must live according to one’s income” (with subjective control in different areas, consciousness, agreeableness), and for generation Y, for the statement “only I am responsible for repaying my debts” (with subjective control in different areas and proneness to guilt and shame). Generation X had only two correlations - between the statement “I always try to repay debts as quickly as possible” and consciousness and agreeableness of the Big Five. In Generation Z, all core social representations of debt are associated with shame and a negative attitude towards oneself. Conclusions: representatives of generations of baby-boomers, X, Y, Z have a common core of social representations about monetary debt, including beliefs describing their own responsibility and quick fulfillment of obligations, the importance of calculations and moderation of spending (living according their income). For the generation of baby boomers and representatives of Z, the central idea is that one must live in accordance with their incomes, but for the former it is more complex and affects different aspects of the relationship, in comparison with Z and Y. For generation X, more significant is - the representation of the need to repay debts as soon as possible, and for Generation Y - their own responsibility for this. For Generation Z, fulfilling commitments is associated with consciousness and the experience of social emotions.


2020 ◽  
Vol 9 (2) ◽  
pp. 241
Author(s):  
Taufiq Hidayat ◽  
Sukardi Sukardi

Customer satisfaction is an asset for the company to be a benchmark for the company's success in serving customers. Since its establishment in 2010, GOJEK has consistently  served  the  community,  presenting  efficient  and  effective transportation  to the Indonesian people spread across several cities. By maintaining the values of a friendly Indonesian character. The population in this study were GO-JEK users. While the sample in this study is GO-JEK users more than once in the city of Yogyakarta.  The sampling technique uses a non-probability sampling method. While the data used in this study are primary data by  obtaining the data needed by  using information techniques, namely by distributing  questionnaires.  The analysis tool uses multiple linear regression, and doing a partial test  knowing  whether the independent variables individually have a significant effect on the dependent variable, do the r-test to measure the ability of the model to explain the ability of the dependent variable.The results of the analysis can be concluded that: Price does not have a positive effect on user decisions. Promotion does not have a positive effect on user decisions. Service quality does not have a positive effect on user decisions. User decisions have a positive effect on customer satisfaction. User decisions do not mediate between Price, Promotion and Quality of Service.


Author(s):  
Patrick J. Montana ◽  
Francis Petit

<p class="MsoNormal" style="text-align: justify; margin: 0in 0.5in 0pt;"><span style="font-size: 10pt;"><span style="font-family: Times New Roman;">This article examines the factors that have motivated Generation X and Y over time and the emerging attributes that will be impacting Generation Z.<span style="mso-spacerun: yes;">&nbsp;&nbsp; </span>More specifically, two hundred recent graduates and Executive MBA students (Generation X) as well as undergraduates (Generation Y) at Fordham University Schools of Business were surveyed recently and were asked to rank six (out of twenty five) factors they consider most important in motivating them to do their best work on the job.<span style="mso-spacerun: yes;">&nbsp; </span>When comparing Generation X and Generation Y, the results are very similar.<span style="mso-spacerun: yes;">&nbsp;&nbsp; </span>Both groups rank Respect for me as a person and Good Pay to be their top motivators.<span style="mso-spacerun: yes;">&nbsp;&nbsp; </span>While both groups have similar motivators in their top six including Chance for promotion, Opportunity to do interesting work and Opportunity for self-development and improvement, Generation Y differs greatly as Getting along well<span style="mso-spacerun: yes;">&nbsp; </span>with others on the job ranked third in their top six.<span style="mso-spacerun: yes;">&nbsp; </span>This factor is considered a &ldquo;hybrid factor&rdquo; that crosses motivation and maintenance needs.<span style="mso-spacerun: yes;">&nbsp; </span>While this &ldquo;hybrid factor&rdquo; does not appear as an important motivator among the Baby Boom generation, it is projected that Getting along well with others on the job will be a critical factor especially among Generation Z for a variety of reasons predominately their technical background.</span></span></p>


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