scholarly journals Restraint of Overseas Personal Shopper as a Form of Legal Protection for Authorized Stores in Indonesia

NORMA ◽  
2021 ◽  
Vol 18 (1) ◽  
pp. 18
Author(s):  
Suweni Efrin
Keyword(s):  
Consumer Protection ◽  
Research Method ◽  
Legal Protection ◽  
Face To Face ◽  
Business People ◽  
Consumer Protection Act ◽  
Study Results ◽  
The Government

Nowadays, many business people use personal shopper because they also provide benefits in addition to being more effective and efficient. After all, the activities of designated personal shoppers are carried out without face to face. In different regions, this also creates many problems related to both parties' agreements in conduct buying and selling activities and how the validity of the deal that occurs between the two parties. The research method used is normative research method, which is based on the legislation and is carried out with a statutory approach, namely BW and Law Number 8 of 1999 concerning Consumer Protection. Based on the study results, it can be concluded that the agreement made between the two parties is only based on understanding. The agreement contained is generally anonymous, and the deal is obligatory. Second: The Government's way to control personal shopper services is based on the Consumer Protection Act if a violation of law is committed by one of the parties. Control efforts that the government can do are limited to guidance and supervision.Keywords: Personal Shopper, Agreements, Overseas

scholarly journals Consumer Protection on Nonofficial Drugs Case in Indonesia: How Far the Legal Protection is?

2021 ◽  
Vol 7 (4) ◽  
pp. 459-472
Author(s):  
Chatrin Intan Sari
Keyword(s):  
Consumer Protection ◽  
Research Method ◽  
Legal Protection ◽  
Illegal Drugs ◽  
Know How ◽  
Consumer Law ◽  
Consumer Rights ◽  
The Government ◽  
The Right

The purpose of this study is to know how the legal protection for consumers on the circulation of illegal drugs and how the accountability of business actors on the circulation of illegal drugs. By using normative juridical research method this study found that the legal protection to consumers on the circulation of illegal drugs conducted by the government through the Agency of Drugs and Food. The Agency highlighted that the attention that the government has run its supervision. In addition, the protection of consumer law arising from the existence of rights and obligations set forth in Article 4 letters a and c, article 7 letters a and d, article 8 paragraph 1 letter a, d and e of Law Number 8 Year 1999 concerning Consumer Protection. The fulfilment of consumer rights over security, the right to be heard, the correct, clear, and honest information regulated in the UUPK is still not fulfilled. Article 98 paragraph 2, Article 106 paragraph 1 and 2 of Law Number 36 Year 2009 on Health. The business actor is responsible as the manufacturer of the goods because the importer of the goods is not an agent or official importer. The business actor who is an individual shall be liable for the losses incurred even if only as an importer not as a producer of the goods. 

scholarly journals Tinjauan Yuridis Perlindungan Hukum Bagi Konsumen Terhadap Produk Obat-Obatan Ilegal (Studi Kasus : BPOM Medan)

2019 ◽  
Vol 1 (2) ◽  
pp. 121-128
Author(s):  
Muhammad Ridho Al Hasymi Daulay ◽  
Utary Maharani Barus ◽  
Rafiqi Rafiqi
Keyword(s):  
Consumer Protection ◽  
Dispute Settlement ◽  
Legal Protection ◽  
Field Research ◽  
Illegal Drug ◽  
Marketing Authorization ◽  
Business People ◽  
Drug Products ◽  
Consumer Protection Act ◽  
Library Research

Consumer protection aims to foster awareness of business people about the importance of consumer protection so that honest and responsible attitudes in the business grow. Medicines and food products are supervised by the Food and Drug Supervisory Agency or abbreviated as POM, which is in charge of overseeing the distribution of medicines and foods in Indonesia. The method used in this study is the method of Library Research and Field Research. Legal protection for consumers who use illegal drug products is by means of consumers being able to complain about their problems through litigation, this is explained in Article 45 paragraph (1) of Law Number 8 of 1999 concerning Consumer Protection and and non-litigation namely legal efforts outside the court can be through the Consumer Dispute Settlement Agency (BPSK) established and regulated in the Consumer Protection Act. The responsibility given by the Food and Drug Supervisory Agency (BPOM) to the community, namely the Food and Drug Supervisory Agency (BPOM), will take firm action against producers or business actors who circulate illegal drugs in this case drugs that do not have a marketing authorization (TIE), drugs, substandart, fake drugs, or expired drugs.

scholarly journals Legal Protection for Consumer of the Unlicensed Vapor from Drug and Food Supervisory Agency

FIAT JUSTISIA ◽  
2018 ◽  
Vol 11 (4) ◽  
pp. 371
Author(s):  
Dedhi Bima Samudra ◽  
Noor Fatimah Mediawati ◽  
M Tanzil Multazam ◽  
Emy Rosna Wati
Keyword(s):  
Research Methods ◽  
Consumer Protection ◽  
Research Method ◽  
Legal Protection ◽  
Subsequent Research ◽  
The Law ◽  
The Republic ◽  
The Government ◽  
Liquid Vapor

This research begins with the number of liquid vapor which spread in Indonesia that is not licensed by BPOM, and there is no clear law for liquid vapor, so there is no clarity from legal protection against liquid vapor consumers who are not licensed by BPOM. Therefore, in this research, the formulation of the problem is as follows: Is there legal protection against liquid vapor consumers who are not licensed by BPOM? The purpose of this research is to determine whether there is legal protection against liquid vapor consumers who are not licensed by BPOM. So this research can be useful for subsequent research that has the same theme and beneficial to researchers, liquid vapor consumers and also for the government. The research method used is the normative method. Normative research methods use the statute approach. The result of the research shows that there is a legal protection for liquid vapor consumer who is not licensed by BPOM, which is reviewed from the Law of the Republic of Indonesia Number 36 Year on concerning the health of Article 113 paragraph (1) and Article 114, Law of the Republic of Indonesia Number 8 Year 1999 on Consumer protection Article 8 paragraph (1) c and paragraph (1) i, Regulation of the Head of the Food and Drug Supervisory Agency of the Republic of Indonesia Number 4 Year 2017 on the Supervision of the Importation of Drugs into the Territory of Indonesia Article 4 paragraph (1). Keywords: Legal Protection, Consumer, Liquid-Vapor

scholarly journals Pelindungan Konsumen dalam Transaksi Dagang Melalui Sistem Elektronik (Consumer Protection in E-Commerce)

2019 ◽  
Vol 10 (1) ◽  
pp. 1-25
Author(s):  
Sulasi Rongiyati
Keyword(s):  
Dispute Resolution ◽  
Consumer Protection ◽  
Research Method ◽  
Government Regulation ◽  
Legal Protection ◽  
Electronic System ◽  
The Common ◽  
The Government ◽  
Common Situation ◽  
Research Show

E-commerce in Indonesia is continuing to grow. As a transactions with a special characteristic which involves parties across many jurisdictions without having to be physically present, a form of legal protection is highly required for the consumers. Through the normative juridical research method, this paper examines consumer protection in trade transaction through electronic system (E-Commerce) and its dispute resolution. The result of the research show that the consumer protection cannot be maximally implemented because regulating it is still distributed in several laws and requesting implementing regulations. In addition, Law No. 8 of 1999 on Consumer Protection has not been able to extend consumer protection in the electronics’ trade transactions / e-commerce as a whole, especially in the common situation where parties have jurisdictional differences. Whereas in the case of consumer disputes, the parties can take the matter through litigation (on court) as well as non-litigation (off court), in accordance to the agreement agreed by the parties. Nevertheless, the alternative online dispute resolutions can be implemented in full. This research recommends that the Government shall immediately form a Government Regulation related on trade/commerce transactions through an electronic system and to regulate online dispute resolutions. AbstrakTransaksi dagang melalui sistem elektronik di Indonesia terus berkembang. Sebagai transaksi yang memiliki karakteristik khusus yang melibatkan para pihak lintas yuridiksi tanpa harus bertemu fisik, sangat diperlukan pelindungan hukum bagi konsumen. Melalui metode penelitian yuridis normatif, tulisan ini mengkaji pelindungan konsumen dalam transaksi dagang melalui sistem elektronik dan penyelesaian sengketanya. Hasil penelitian menunjukan pelindungan terhadap konsumen pada transaksi dagang melalui sistem elektronik belum dapat dilakukan secara optimal karena pengaturannya masih tersebar dalam beberapa Undang-Undang (UU) yang memerlukan peraturan pelaksanaan. Di samping itu UU No. 8 Tahun 1999 tentang Perlindungan Konsumen belum mampu menjangkau pelindungan konsumen dalam transaksi dagang secara elektronik secara keseluruhan, khususnya dalam hal para pihak memiliki perbedaan yurisdiksi. Sedangkan dalam hal sengketa konsumen, para pihak dapat menempuh jalur pengadilan maupun di luar pengadilan sesuai kesepakatan para pihak, namun alternatif penyelesaian sengketa secara online dapat dilaksanakan secara penuh. Penelitian ini menyarankan kepada pemerintah untuk segera membentuk Peraturan Pemerintah tentang transaksi dagang melalui sistem elektronik dan mengatur mengenai penyelesaian sengketa secara online.

scholarly journals PERLINDUNGAN HUKUM KONSUMEN DALAM HAL PELAKU USAHA PENGEMBANG RUMAH SUSUN YANG SUDAH DINYATAKAN PALIT (STUDI TERHADAP KEMANGGISAN RESIDENCE)

2018 ◽  
Vol 1 (1) ◽  
pp. 1212
Author(s):  
Illona . ◽  
Anna Maria Tri Anggraini
Keyword(s):  
Data Collection ◽  
Consumer Protection ◽  
Research Method ◽  
Legal Protection ◽  
Good Faith ◽  
Consumer Protection Act ◽  
Consumer Rights ◽  
Maximum Protection ◽  
The Law ◽  
Legal Security

The needs for apartment are currently increasing as the population increases and as availability of land becomes limited. The demand for such apartment is utilized by the developers to build and market the apartment in the community. However, with the high desire of developers in meeting the demands for apartment, it does not always coincide with the needs of the consumers for a decent place to live and have a guarantee of legal security. Therefore, the author proposes issue about how is the law protection of consumer in terms of apartment developers as business actors who have declared bankruptcy viewed from the perspective of Consumer Protection Law? The research method that the researcher uses for the issue is academy purposes methods with library data collection techniques. After conducted the research of preventive consumer legal protection, the law has been regulated in Regulation Number 8 Year 1999. But with Consumer Protection Act yet has not provided maximum protection to consumer. The violation of the consumer rights have given uncertainty to the consumers who will buy the apartment units. Plenty of developers whose business activities in the apartment field perform their activities with no good faith. While the repressive consumer legal protection has been regulated. The settlement can be done both inside and outside the court. However, the settlement has not been so regulated that it leaves a gap for business actors to avoid from responsibility to compensate consumers.

scholarly journals Pendekatan Holistik Transportasi Berbasis Aplikasi dalam Kerangka Hukum Perlindungan Konsumen

2019 ◽  
Vol 31 (1) ◽  
pp. 45
Author(s):  
Agus Suwandono
Keyword(s):  
Consumer Protection ◽  
Public Transport ◽  
Research Method ◽  
Legal Protection ◽  
Legal Certainty ◽  
The Government ◽  
Other Consumers

AbstractRegulations of transportation based applications still get a rejection, while the government as the regulator may concern to provide protection for public transport providers and consumers. This research method is the juridical normative with descriptive analytical specifications. The results showed that the regulations of the transportation-based application should pay attention to the interests of consumers, businessperson and the government. In addition, there are no regulation abaut ojek online causes the absence of legal certainty to the existence of ojek online. Legal protection of the consumer transportation based applications in some aspects have fulfilled this aspect of consumer protection, by remaining attentive to the rights of other consumers. IntisariPengaturan transportasi berbasis aplikasi masih saja mendapatkan penolakan, sementara pemerintah selaku regulator berkepentingan untuk memberikan perlindungan bagi angkutan konvensional dan konsumen. Penelitian ini bersifat yuridis normatif dengan spesifikasi deskriftif analitis. Hasil penelitian menunjukkan bahwa pengaturan transportasi berbasis aplikasi harus memperhatikan kepentingan konsumen, pelaku usaha dan pemerintah. Selain itu, tidak diaturnya ojek online menyebabkan tidak adanya kepastian hukum terhadap keberadaan ojek online. Perlindungan hukum terhadap konsumen transportasi berbasis aplikasi dalam beberapa aspek telah memenuhi aspek perlindungan konsumen, dengan tetap memperhatikan hak-hak konsumen yang lainnya.

scholarly journals PRODUCT STANDARDIZATION THROUGH “SNI” AS A FORM OF CONSUMER PROTECTION IN INDONESIA

2020 ◽  
Vol 28 (1) ◽  
Author(s):  
Valensia Valensia ◽  
Tulus Sartono
Keyword(s):  
Consumer Protection ◽  
Research Method ◽  
Legal Protection ◽  
Conformity Assessment ◽  
Business Relationships ◽  
Legal Research ◽  
Consumer Protection Act ◽  
Product Standardization ◽  
Civil Lawsuits ◽  
The Law

Business relationships formed between consumers and business actors allow disputes to arise as a result of damage or defects and losses. This research will examine issues regarding the regulation of consumer legal protection of SNI compulsory products in Indonesia. The research method used is a normative legal research method. This research shows that legal protection for consumers can be created by the existence of regulations related to SNI obligations. Some arrangements that provide preventive protection to the interests of consumers, include Law No. 20 of 2014 concerning Standardization and Conformity Assessment and Law No. 8 of 1999 concerning Consumer Protection as an effort to protect the law for consumers. The law also protects consumers after an event has occurred against violations committed by business actors with acts of civil lawsuits, criminal suits, lawsuits using the Consumer Protection Act, as well as the imposition of sanctions on business actors.

scholarly journals PERJANJIAN BAKU DALAM JUAL BELI KREDIT SEPEDA MOTOR DITINJAU DARI UNDANG-UNDANG NOMOR 8 TAHUN 1999

2016 ◽  
Vol 5 (2) ◽  
pp. 337
Author(s):  
Anak Agung Adi Lestari
Keyword(s):  
Consumer Protection ◽  
Legal Protection ◽  
Legal Certainty ◽  
Empirical Methods ◽  
Business People ◽  
Goods And Services ◽  
Consumer Protection Act ◽  
Legal Writing ◽  
The Law

The title of this legal writing is standard agreemant in motorcycle sale-purchase credit based on Law No. 8 of 1999. This writing has a background on the development of technologies that helps humans more easily to fulfill the porpuse in their lives. This is about transportations means of motorcycle. The various types of vehicles to be marketed provide a portion of the position in the agreemant. One of the agreements can be seen in the field of motorcycle sale-purchases credit which become increasingly importantand a agreement is needed so that there is a legal certainty for the purchas. In a sale-pruchase agreement, there is a standard agreemant often used by business people to make a profit. In this case the party much involved with accountability is the consumer, i.e as and user of goods and services has a powerless position against the standard agreement given by the business people. In this case the business propietors are given the operating restriction and liability for losses suffered by consumers which are poured into the prevailing legislations. The method in this study used empirical methods. The legal protection on consumers in motorcycle sale-purchase credits is guided by the Law No. 8 of 1999, which regulates the rights and obligations of consumers and business people. The application of standard agreements in motorcycle sale-purchase credit must be in accordance with the Consumer Protection Act. Adapun judul penulisan hukum ini adalah perjanjian baku dalam jual beli kredit sepeda motor ditinjau dari Undang-Undang Nomor 8 Tahun 1999 . Penulisan ini  memiliki latar mengenai perkembangan teknologi yang telah manusia semakin mudah memenuhi tujuannya dalam hidupnya. Hal ini mengenai alat transportasi sepeda motor. Adanya jenia-jenis kendaraan yang beraneka ragam dipasarkan, hal tersebut akan memberikan porsi kedudukan dalam perjanjian. Salah satu perjanjian dapat dilihat pada bidang jual beli kredit terhadap transportasi kendaraan sepeda motor semakin penting artinya suatu perjanjian diperlukan agar terdapat kepastian hukum terhadap jual beli. Dalam suatu perjanjian jual beli dikenal adanya perjanjian baku yang sering dipergunakan oleh pelaku usaha untuk memperoleh keuntungan. Hal ini pihak yang banyak terlibat dengan pertanggung jawaban adalah konsumen, yaitu sebagai pemakai terakhir barang dan jasa mempunyai kedudukan yang tidak berdaya menghadapi perjanjian baku yang di berikan oleh pengusaha. Dalam hal ini para pelaku usaha diberikan batasan serta tanggung jawab atas kerugian yang dialami oleh konsumen yang dituangkan kedalam peraturan perundang-undangan yang berlaku. Adapun metode pada penelitian hukum ini menggunakan metode empiris.Perlindungan hukum terhadap konsumen dalam jual beli kredit sepeda motor berpedoman pada Undang-Undang Nomor 8 Tahun 1999, yang mengatur tentan hak dan kewjiban konsumen dan pelaku usaha. Penerapan perjanjian baku dalam jual beli kredit sepeda motor harus sesuai dengan Undang-Undang Perlindungan konsumen.

scholarly journals Perlindungan Konsumen terhadap Kelangkaan Produk Non Pokok Akibat Penimbunan yang Dilakukan oleh Pelaku Usaha

Wajah Hukum ◽  
2021 ◽  
Vol 5 (1) ◽  
pp. 333
Author(s):  
Satria Aldyan Firmanda ◽  
Iwan Erar Joesoef
Keyword(s):  
Consumer Protection ◽  
Research Method ◽  
Legal Protection ◽  
Competition Law ◽  
Ice Cream ◽  
Trade Law ◽  
Basic Goods ◽  
The Government

In 2020 Walls Indonesia re-launched their legendary product, "Viennetta" Ice Cream which was famous in the 90s. but this is misused by bad people who are not responsible for their own interests. They took advantage of the public's enthusiasm for the return of the legendary product from Walls Indonesia, namely Viennetta Ice Cream by hoarding these items and selling them at a higher price. The regulations regarding consumer protection against hoarding of goods have received protection from the Ministry of Trade in the Regulation of the Minister of Trade Number 20/M-DAG/PER/3/2017 concerning Registration of Business Actors in the Distribution of Staple Needs, but unfortunately this regulation only applies to basic goods. Therefore, this study aims to educate consumers in order to know their rights as consumers and so that the government can re-discuss regulations regarding stockpiling of goods so that they can be expanded not only to basic necessities by using the juridical normative research method and using a statutory approach, the authors get the results of this research that consumers can still get legal protection against the scarcity of a non-basic item by using the Trade Law, the Consumer Protection Law, and the Business Competition Law..

Intangible Conditions of Human Resources Factors in MSME Decade of Covid 19 in the Bandung City-West Java-Indonesia

2021 ◽  
Vol 12 (4) ◽  
pp. 806-812
Author(s):  
Deden Sutisna, Et. al.
Keyword(s):  
Human Resources ◽  
Employee Engagement ◽  
Research Method ◽  
Creative Industries ◽  
Test Reliability ◽  
West Java ◽  
Business People ◽  
Intact Condition ◽  
The Government ◽  
The City

The purpose of this study is to compensate for the intangible variables of the human resources of MSME actors in Bandung City, related to Employee Engagement and Attitude at the time of the COVID-19. Therefore, the intact condition of the two related variables is important for stakeholders such as the government and other related parties to understand and serve as a basis for policy and decision making, especially when the economy is exposed to COVID-19. The research method used is descriptive, verification and comparative. Data were tested using the validity test, reliability test, classical assumptions and data normality, and to test the level of contribution between variables and variable dimensions used correlation and termination tests. The data were obtained from the MSME economic actors in the city of Bandung total 45 samples. The city of Bandung was chosen as a place of research because the city of Bandung is known as a model city, culinary, education, creative industries as well as the city of culture and government of West Java. The results showed that the contribution, enthusiasm, pride of business people towards MSMEs was not supportive, lost trust and small. Only MSME players have employee engagement in the form of willingness. Attitudes or attitudes in the form of motives, traits and self-concepts are still strong for every MSME actor in Bandung City, and this condition is in line with the willingness dimension of employee engagement. Based on the results of the study, it can be concluded that the employee engagement of MSME actors in the city of Bandung is currently not good or has decreased, while the attitude at is still good.

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