EKSPLORASI FAKTOR BELIEFS DAN ATTITUDES: KAJIAN TERHADAP SOCIAL JUDGEMENT THEORY DI ERA MEDIA DIGITAL
<p>Globalization encourages foreign brands to come to Indonesia, one of them is Keds as a<br />sneakers shoe brand. One of the problems that Keds faces when it comes to Indonesia is the perception<br />about Keds as a type of shoes even though actually it is a brand of shoes. Therefore, Keds held a “Ladies<br />First Since 1916” Campaign not only to celebrate their 100th anniversary, but also to create awareness<br />about Keds as the first sneakers brand for ladies since 1916 and to deliver their persuasive messages<br />through promotion activites in the campaign. The aim of this research is to find out Keds customer buying<br />decision process based on social judgement theory, where the customer will interpret the persuasive<br />messages about the promotion activities in the campaign and also to find out the stages of customer<br />decision buying process. The research method that was used is qualitative descriptive method through<br />indepth interview with Keds customers. The result shows that the interpretation of the messages through<br />attiudes/cognitive and beliefs/mental ego involvement is in latitude of acceptance that leads in<br />assimilation effect and it seen in evaluation of alternatives stage in the buying decision process by Keds<br />customer.<br />Keywords: buying process, beliefs, attitudes, persuasive</p>