scholarly journals Licensing Service Efficiency in Bandung City

2021 ◽  
Vol 4 (4) ◽  
Author(s):  
Kurniadi . ◽  
◽  
Syafei Ibrahim ◽  
Keyword(s):  
Public Service ◽  
Government Policy ◽  
Policy Design ◽  
Legal Protection ◽  
Negative Externalities ◽  
Economic Activities ◽  
The Public ◽  
Form Of Government ◽  
Service Efficiency ◽  
The City

The public service system is determined by the standardization of public services regulated in laws and regulations. Therefore, a common perception is needed between the bureaucratic apparatus and the community in terms of service delivery, especially in the investment sector in order to improve the performance of investment services both at the central and regional levels. Licensing is an instrument of government policy to control negative externalities that may be caused by social and economic activities. Permits are also an instrument for efficient and fair allocation of public goods, preventing information asymmetry, and legal protection of ownership or operation of activities. As an instrument of control, licensing requires clear rationality and is stated in the form of government policy as a reference. Without rationality and a clear policy design, licensing will lose its meaning as an instrument for defending the interests of the community over individual actions. Problems in the field of licensing in the city of Bandung, namely licensing services in the city of Bandung which have been implemented since 2001 are still considered ineffective, so that the performance of licensing services is still low. To carry out business licensing properly, a comprehensive analysis is needed to simplify licensing (Abolish, Combine, Simplified, Decentralized).

scholarly journals Licensing Service Efficiency in Bandung City

2021 ◽  
Author(s):  
Kurniadi ◽  
Syafei Ibrahim
Keyword(s):  
Public Service ◽  
Government Policy ◽  
Policy Design ◽  
Legal Protection ◽  
Negative Externalities ◽  
Economic Activities ◽  
The Public ◽  
Form Of Government ◽  
Service Efficiency ◽  
The City

The public service system is determined by the standardization of public services regulated in laws and regulations. Therefore, a common perception is needed between the bureaucratic apparatus and the community in terms of service delivery, especially in the investment sector in order to improve the performance of investment services both at the central and regional levels. Licensing is an instrument of government policy to control negative externalities that may be caused by social and economic activities. Permits are also an instrument for efficient and fair allocation of public goods, preventing information asymmetry, and legal protection of ownership or operation of activities. As an instrument of control, licensing requires clear rationality and is stated in the form of government policy as a reference. Without rationality and a clear policy design, licensing will lose its meaning as an instrument for defending the interests of the community over individual actions. Problems in the field of licensing in the city of Bandung, namely licensing services in the city of Bandung which have been implemented since 2001 are still considered ineffective, so that the performance of licensing services is still low. To carry out business licensing properly, a comprehensive analysis is needed to simplify licensing (Abolish, Combine, Simplified, Decentralized).

scholarly journals Fiduciary Agreement Implementation in Car Credit Agreement on Financing Institutions of Mandiri Finance of Cirebon Based on Act No. 42 of 199 About Fiduciary

Jurnal Akta ◽  
2018 ◽  
Vol 5 (3) ◽  
pp. 655
Author(s):  
Ardiansyah Alrawi ◽  
Gunarto Gunarto
Keyword(s):  
Financial Institutions ◽  
Legal Protection ◽  
The Public ◽  
Legal Development ◽  
Freedom Of Contract ◽  
Legal Effect ◽  
The Moment ◽  
Credit Agreement ◽  
The City

The emergence of various institutions today's economy helped spur the economy of the community. But unfortunately the growth of the economic institutions are not supported by an adequate legal development. The presence of various financial institutions helped bring a major role in economic development of society, especially the poor. These financial institutions emerged as a form of providing funds or capital goods for the public to purchase goods on payment in installments or periodically by consumers. Construction consumer finance based on an agreement with the principle of freedom of contract as legal bases for both parties. In practice financing undertaken by financial institutions poured in the form of a credit agreement. In each of providing credit to their customers finance institutions always face a risk, therefore the customer's business situation and developments to be followed continuously starts the moment the credit is given to the loan. As for giving legal protection to the parties in the process of providing collateral (guarantee), then one of them is with the enactment of Law Fiduciary. Implementation of lending followed by a fiduciary assurance processes at financial institutions in the city of Cirebon most important is the legal effect if the Borrower defaults which are expected to creditors (financial institutions) can be easily exercised fiduciary object. Constraints faced in a fiduciary guarantee is as follows: a. Any cost of making a deed by the Borrower felt heavy, incomplete b. Any requirements of the Borrower to elaborate on the type, brand and quality of the fiduciary object, c. The office registration still limited fiduciary, fiduciary registration e. The office could not provide information on everything about the guarantee with the issuance.Keywords: Financing Institution, Credit Agreements, Fiduciary.

scholarly journals Inovasi Pelayanan Publik Program E-Retribusi Di Dinas Perdagangan Kota Surakarta

2020 ◽  
Vol 8 (2) ◽  
pp. 109-118
Author(s):  
Lies Fajarwati Wijaya ◽  
Winarti Winarti ◽  
Joko Suranto
Keyword(s):  
Public Service ◽  
Service Innovation ◽  
The Public ◽  
Local Revenue ◽  
Qualitative Descriptive ◽  
Data Collection Technique ◽  
The City ◽  
Descriptive Method ◽  
Smart Government ◽  
Trade Office

The e-retribution public service innovation by the Surakarta City Trade Office is a new concept regarding the online levy payment system. First launched in mid-2016, E-retribution as part of the implementation of smart government is included in the smart city indicator. This study uses the typology theory of public service innovation Muluk (2008). Research location in the city trade office Surakarta, with a qualitative descriptive method. The data collection technique was obtained by purposive sampling through informant interviews, observations and documents. The results show that the public service innovation with the e-retribution program can simplifying public services and saving more time, costs and human resources, ensuring accountable transactions. In addition, E-retribution has an impact on increasing Solo Local Revenue every year.

Talent management

2021 ◽  
Vol 23 (1) ◽  
pp. 65-69
Author(s):  
MARINA SAVELYEVA ◽  
Keyword(s):  
Public Service ◽  
Talent Management ◽  
Project Teams ◽  
Competitive Advantages ◽  
Creative Activity ◽  
Work Activities ◽  
The Public ◽  
Routine Work ◽  
The City ◽  
Difficult Situations

Developing the talents of the organization’s employees is becoming an increasingly important component for the formation of the organization’s competitive advantages since it is aimed at attracting and retaining high-quality specialists. The concept of talent can be described as a multifaceted phenomenon, including person’s abilities acquired from birth, skills obtained throughout life, and involvement in a favorite type of occupation. The article describes the main ways to identify employees’ talents, such as: “Tricky questions”, “Matrix for determining talent”, and analysis of employee’s personal life. The author recommends paying special attention to the context and examples of difficult situations from the employee’s work activities, the made-up decisions in these conditions, as well as to analyze the most successfully mastered areas. The author also identifies key positions regarding the motivation of talent development and emphasizes that the main driving force in creative activity is not monetary remuneration or evaluation of human efforts but opportunities for employees to show an aptitude to research, learn and develop. As a result of analyzing the experience of talent management in the public service of the city of Singapore, the article highlights such methods of working with talented employees as allocating working time for training, staff rotation, participation in inter- structural project teams, and mentoring. Also, the author considers the trend of introduction and use of artificial intelligence in the organization’s activities and its impact on the work of talented employees. It allows automating routine work and creating conditions for shifting the focus of employees to work creatively.

scholarly journals Application of queuing theory to a financial institution in the public service sector in the city of Manaus

2019 ◽  
Vol 7 (11) ◽  
pp. 323-330
Author(s):  
Alyne Carvalho Farias ◽  
David Barbosa de Alencar ◽  
Alexandra Priscilla Tregue Costa ◽  
Antônio Estanislau Sanches
Keyword(s):  
Public Service ◽  
Queuing Theory ◽  
Service Sector ◽  
Financial Institution ◽  
Daily Basis ◽  
Empirical Knowledge ◽  
The Public ◽  
Banking Service ◽  
First Choice ◽  
The City

This paper aims to apply queuing theory to a banking service system. Financial institutions are known to attract large audiences on a daily basis, generating long and lengthy queues. Based on empirical knowledge, it is common to use seasonality to explain the increase and decrease in the flow of people in the agencies, either because it is the payment week of a wallet, the workers' lunchtime. This paper aims to apply the theory in a system, with the objective of increasing the company's competitiveness, so that it is remembered as the customer's first choice.

scholarly journals How Does Public Service Motivation Contribute to Service Orientation? Testing Mediation Models

2019 ◽  
Vol 9 (2) ◽  
pp. 162-178
Author(s):  
Wayu Eko Yudiatmaja
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Public Service ◽  
Human Resources Management ◽  
Public Service Motivation ◽  
City Government ◽  
Service Orientation ◽  
Public Servants ◽  
The Public ◽  
The City

Public service motivation is an emerging topic in the study of public administration, but no study has adequately investigated how it affects employee service orientation through job satisfaction and organizational commitment. The present study is ultimately aimed to fill the research gap by examing whether public service motivation influences service orientation and if so, whether the effect is mediated by job satisfaction and organizational commitment. Data were analyzed by using WarpPLS 6.0. Using a sample of 160 public servants in the city government of Tanjungpinang, the results indicate that employee service orientation is directly and positively affected by PSM. In addition, public service motivation also has an indirect impact on employee service orientation through job satisfaction and organizational commitment. Furthermore, the theoretical and practical implications of the study for human resources management in the public sector are discussed.

scholarly journals Language Provision in the Scottish Public Sector: Recommendations to Promote Inclusive Practice

2021 ◽  
Vol 9 (1) ◽  
pp. 45-55 ◽  
Author(s):  
Róisín McKelvey
Keyword(s):  
Public Sector ◽  
Public Service ◽  
Service Providers ◽  
Policy Instruments ◽  
City Council ◽  
The Public ◽  
Language Support ◽  
Inclusive Practice ◽  
Research Findings ◽  
The City

Public service providers in Scotland have developed language support, largely in the form of interpreting and translation, to meet the linguistic needs of those who cannot access their services in English. Five core public sector services were selected for inclusion in a research project that focused on the aforementioned language provision and related equality issues: the Scottish Courts and Tribunal Service, NHS Lothian, NHS Greater Glasgow and Clyde, the City of Edinburgh Council and Glasgow City Council. The frameworks within which these public service providers operate—namely, the obligations derived from supranational and domestic legal and policy instruments—were analysed, as was the considerable body of standards and strategy documents that has been produced, by both national organisations and local service providers, in order to guide service delivery. Although UK equalities legislation has largely overlooked allochthonous languages and their speakers, this research found that the public service providers in question appear to regard the provision of language support as an obligation related to the Equality Act (UK Government, 2010). Many common practices related to language support were also observed across these services, in addition to shared challenges, both attitudinal and practical. A series of recommendations regarding improvements to language provision in the public sector emerged from the research findings and are highlighted in this article.

scholarly journals Reactance or Rationalization? Predicting Public Responses to Government Policy

2014 ◽  
Vol 1 (1) ◽  
pp. 256-262 ◽  
Author(s):  
Devon Proudfoot ◽  
Aaron C. Kay
Keyword(s):  
Public Policy ◽  
Government Policy ◽  
Policy Design ◽  
Psychological Research ◽  
Attentional Focus ◽  
Public Response ◽  
The Public ◽  
Two Factors ◽  
The Status ◽  
Social Psychological Research

The public’s attitudes toward new governmental laws and regulations are frequently at the forefront of public policy debates. Will the public react negatively to a newly implemented public safety regulation or embrace the change? Does the public’s initial favorability toward a proposed environmental policy indicate public opinion and compliance if such a law passed? Social psychological research directly explores these questions and provides insight into how specific policy designs and implementations can shape public response to new regulations. People may exhibit one of two contrasting responses to policies: reactance or rationalization. When a rule is imposed, individuals often display reactance—exaggerating the value of the behavior being banned or restricted. However, individuals also frequently show an opposite, perhaps less conspicuous, tendency—They rationalize government policy; that is, they diminish alternatives and actively justify why the imposed regulations are favorable. In experiments, two factors—individuals’ attentional focus and a policy’s apparent absoluteness—determine whether people react against or rationalize policies that seek to restrict their behavior. In other evidence, people’s motivation to defend the status quo may hinder—but also facilitate—support for public policy changes. The implications can guide public policy design and implementation.

scholarly journals The Impact of Organizational Culture on Public Service Employee Success in Bandung City

2020 ◽  
Vol 3 (1) ◽  
pp. 48-54
Author(s):  
Hery Winoto Tj
Keyword(s):  
Organizational Culture ◽  
Corporate Culture ◽  
Public Service ◽  
Service Sector ◽  
Employee Performance ◽  
Survey Method ◽  
The Public ◽  
The Impact ◽  
Employee Needs ◽  
The City

A strong and long-established organizational culture can have a direct effect on the behaviors and actions of the members of the organization. There is much evidence that an organization's effectiveness is attributed to its good culture, making the company more festive and therefore more successful. An organization will seek to improve employee performance to achieve the goals of the organization. Organizations' various efforts to enhance employee performance can be made through education and training, providing compensation, meeting employee needs, creating a comfortable working atmosphere, etc. Therefore, this analysis aims to evaluate the effect of organizational culture on employee performance in the public service sector in the city of Bandung by taking a sample of 70 employee respondents at the Education Office. This study uses a quantitative approach with an explanatory survey method in processing data related to this research. The results showed an average mean of 4.17, indicating that employees' organizational culture has been well received in the Bandung City Education Office. The mean employee performance is 4.12, which means that employees have good performance. This indicates that the corporate culture has a significant impact on employee efficiency.

Sign in / Sign up

Export Citation Format

Share Document