scholarly journals Effectiveness Measurement Methods for the Application of Design Thinking Approach

2021 ◽  
Vol 23 (4) ◽  
pp. 89-101
Author(s):  
Vanda Orbulov
Keyword(s):  
Public Services ◽  
Design Thinking ◽  
Research Question ◽  
Measurement Methods ◽  
Decision Makers ◽  
Market Segments ◽  
Conceptual Clarification ◽  
Effectiveness Measurement

The design thinking approach is a widely applied mindset in  businesses and began to become more and more  popular in public services. Nevertheless, there are market  segments, and players do not prefer to employ the tools  and the methods offered by this fresh concept. After  detailing the characteristics of the design thinking  approach, the paper tends to provide possible solutions for  its intensive spread in all sectors by offering concrete  options for defining the benefits expressed numerically.  Following a short conceptual clarification, the paper details  two main issues. The first main point is: does the  effectiveness expressed numerically influence decision- makers in facilitating an overall spread of design thinking  approach? Secondly, three suitable measurement methods  are introduced for evaluating the effectiveness with a  comparison of their main features. Finally, the authors draw  conclusions and evaluate the research question. 

Heuristics as a new way of adjusting the end market value

2021 ◽  
Vol 27 (7) ◽  
pp. 1581-1599
Author(s):  
Semen Yu. BOGATYREV
Keyword(s):  
Behavioral Finance ◽  
Market Value ◽  
Measurement Methods ◽  
Decision Makers ◽  
Emotional Impact ◽  
Psychological Measurement ◽  
Survey Results ◽  
Financial Decision ◽  
The Cost

Subject. The study deals with heuristics as measures of the emotional impact of people who judge about the value and the final result of the valuation. I review ranges of the value variance when influenced by irrational factors. From psychological perspectives, some phenomena are explained with a set of heuristics that exist as part of behavioral finance. Objectives. Referring to the completed studies, I implement elements of behavioral finance, such as heuristics into the method for assessing how financial decision-makers and their emotions influence the value. Methods. The article is based on methods of induction and deduction to process survey results. Results. The article reveals the content of key methods for measuring emotions of financial decision-maker, which conclude on the value, being influenced by heuristics. I demonstrate tools for implementing psychological measurement methods as part of valuation. Conclusions and Relevance. Considering heuristics of value decision-makers, the appraiser and the cost analyst approximate the valuation result to the real conditions, when market actors are irrational. Doing so, they contribute to the quality of the result of appraisal. The findings are applicable to the practice of appraisers, cost analysts, fundamental analysts. Heuristics enrich and expands the classical apparatus of valuation and increases its quality.

scholarly journals Protocol to assess the values and preferences towards SARS-CoV-2 self-testing among the general population and their representatives, healthcare personnel and decision-makers in health: a multi-country mixed methods study (Preprint)

2021 ◽  
Author(s):  
Sonjelle Shilton ◽  
Elena Ivanova Reipold ◽  
Albert Roca ◽  
Guillermo Z. Martínez-Pérez
Keyword(s):  
Mixed Methods ◽  
General Population ◽  
Research Question ◽  
Qualitative Inquiry ◽  
Decision Makers ◽  
Healthcare Personnel ◽  
Surveillance Systems ◽  
Cross Sectional ◽  
Self Testing ◽  
Views And Perceptions

UNSTRUCTURED Background: Accessible, safe and client-centred SARS-CoV-2 testing services are an effective way to halt its transmission. Testing enables individuals to isolate or quarantine to prevent further transmission. In countries with limited health systems and laboratory capacity, the provision of accessible and safe screening for COVID-19 is challenging. Self-testing provides a convenient, private and safe testing option. However, it also raises some important concerns relating to a lack of counselling and a clear pathway to ensure timely reporting of self-test results to national surveillance systems. Investigating community members’ views and perceptions is crucial to inform the most effective and safe strategies for implementing SARS-CoV-2 self-testing. Methods: This study will be conducted in nine countries: Brazil, India, Indonesia, Kenya, Malawi, Nigeria, Peru, Philippines and South Africa. It is a multi-site, mixed methods, observational study that consists of two components: cross-sectional surveys and a qualitative inquiry among four respondent groupings: the general population, general population representatives, healthcare workers and decision-makers. Our main research question is how useful, and under which circumstances, would SARS-CoV-2 self-testing be for populations in low-resource settings, to diagnose and prevent the spread of SARS-CoV-2? The general population and the healthcare worker surveys will be analysed separately, using bivariate and multivariate inferential analysis and descriptive statistics. The qualitative inquiries, which will comprise semi-structured interviews and group interviews, will be audio recorded, transcribed and coded. Thematic analysis will be conducted. Discussion: The views and perceptions of local populations are crucial for leading the discussion around the safest strategies for implementing SARS-CoV-2 self-testing. This study intends to generate evidence about the different sociocultural specificities that may hinder or accelerate the widespread utilisation of SARS-CoV-2 self-testing. Dissemination of results will be via publications, presentations at conferences, and dissemination events specifically targeted at local decision makers, civil society and patient groups.

Decision Support for Optimal Use of Joint Training Funds in the Canadian Armed Forces

2021 ◽  
pp. 49-70
Author(s):  
Matthew R. MacLeod ◽  
Mark Rempel ◽  
Michael L. Roi
Keyword(s):  
Decision Support ◽  
Optimization Model ◽  
Research Question ◽  
Armed Forces ◽  
Decision Makers ◽  
Canadian Armed Forces ◽  
A Value ◽  
Joint Training ◽  
Training Resources ◽  
Value Model

Joint exercises are vital to the Canadian Armed Forces (CAF) meeting its readiness targets. However, CAF resources are often insufficient to participate in all candidate joint exercises. Many organizations face resource challenges. In the context of preparing the CAF for its mandated missions and operational tasks, this chapter addresses the following research question: How can the CAF get the most value out of its joint training resources? Using strategic analysis and operations research, the authors designed a value model to gauge a joint exercise's value and an optimization model to support decision makers when selecting a joint exercise portfolio. This chapter describes these models, presents an example of their application, and discusses future improvements.

scholarly journals The Influence of Core Self-Evaluations on Group Decision Making Processes: A Laboratory Experiment

2020 ◽  
Vol 10 (2) ◽  
pp. 29 ◽  
Author(s):  
Matteo Cristofaro ◽  
Pier Luigi Giardino ◽  
Luna Leoni
Keyword(s):  
Decision Making ◽  
Research Question ◽  
Decision Makers ◽  
Simulation Game ◽  
Manufacturing Firm ◽  
Decision Making Processes ◽  
Team Decision ◽  
High Level ◽  
Overconfidence Bias ◽  
Core Self

The personal trait called Core Self-Evaluations (CSE) has been receiving increasing attention from behavioral strategy scholars due to its ability to predict job performance and to explain some facets of decision-making processes. However, despite previous studies hypothesizing that managers with high values of CSE are intuitive thinkers, beyond any doubt of their capacities and that they significantly lead to positive results for their organization, no one has empirically investigated these assumptions. This gap can be substantiated by the following research question: “How do high Core Self-Evaluations influence team decision-making processes?”. Answering it provides insights on how the evaluations that decision makers make about situations (and the consequent actions that are implemented) highly depend on decision makers’ inner traits and their effect on cognition. To fill this gap, 120 graduate students—divided into groups of four—took part in a simulation game and were asked to make decisions acting the role of General Manager of a small-sized manufacturing firm. Tests aimed at identifying the CSE and intuitive/reflecting thinking approach of participants were administered; moreover, the performance resulting from their decision-making processes and their estimation of reached results were collected. Results show that an average level of CSE is preferable to balance intuitive and reflective thinking, as well as avoiding overconfidence bias and reaching the best performance possible. This work suggests that there is a huge misattribution in considering a high level of CSE as being beneficial for decision-making processes and consequent performance.

scholarly journals How to Value the Ecosystem Services Provided by a Field? Parallel Between the Indicators Used by Scientists and the Empirical Observations of Belgian Farmers

Proceedings ◽  
2020 ◽  
Vol 30 (1) ◽  
pp. 82
Author(s):  
Lola Leveau ◽  
Pierre Bertin ◽  
Hugues Falys
Keyword(s):  
Ecosystem Services ◽  
Cropping Systems ◽  
Soil Aggregates ◽  
Research Question ◽  
Collaborative Study ◽  
Cropping System ◽  
Measurement Methods ◽  
Long Term Effects ◽  
Empirical Measurement ◽  
The Impact

When it comes to assessing the agronomic and environmental performances of a cropping system, collaborative research with real farms can provide a lot of information that is not easily available when working in experimental plots. For example, this makes it possible to observe the long-term effects of certain farming practices or to evaluate the impact of the landscape surrounding a plot. This type of collaborative study involves a specific research methodology, particularly with regard to the choice of indicators and measurement methods that will be applied to the participants’ fields. In addition to the traditional criteria of relevance to the research question, scientific rigor and feasibility, the value that the indicators have for the farmers should be considered (Lebacq et al., 2013). The value an indicator has for a farmer can be deduced from various criteria: is the indicator understandable to him? Does he know any reference values that will allow him to interpret the results? Does he feel able to change the result via his agricultural practices? As part of a collaborative study on the agro-ecological nature of cropping systems applied by Belgian farmers, we conducted preliminary interviews with 20 future participating farmers. Our objectives were to assess the value farmers placed on the indicators usually used by scientists to measure the ecosystem services provided by a field, and to identify empirical measurement methods used by farmers to assess their performance on these same indicators. This poster presents, for each ecosystem service, the indicators usually used by scientists (Boerema et al., 2017) and, in parallel, the empirical measurement methods developed by farmers. For example, for the “stability of soil aggregates” indicator, some farmers told us they use a simplified test immersing fresh soil blocks in water, while others observe the soil particle load in water leaving their field after a storm, assess the amount of soil left under the beet cleaner during the harvest or wait for a heavy rain to walk in their fields and see how much mud gets stuck to their shoes. These results will serve as a basis in the continuation of our research for developing measurement methods that combine scientific rigorousness, proximity to the field and potential of appropriation of the results by participants.

scholarly journals User and Provider Perspectives on Improving Mental Healthcare for Syrian Refugee Women in Winnipeg, Manitoba, Canada

2020 ◽  
Vol 3 (1) ◽  
Author(s):  
Sanjida Newaz ◽  
Keyword(s):  
Service Providers ◽  
Research Question ◽  
Mental Healthcare ◽  
Decision Makers ◽  
Culturally Competent ◽  
Culturally Competent Care ◽  
Refugee Women ◽  
Syrian Refugee ◽  
Provider Perspectives ◽  
Healthcare Needs

Introduction: Refugees have higher risk of developing mental illness like anxiety, depression and Post-Traumatic Stress Disorder as they flee from violence. Women refugees may have unique mental healthcare needs due to their vulnerability to gender-based violence and abuse during flight from war. The research question of this study was what the health system can do better to address the mental healthcare needs of refugee women in Winnipeg. Methods: Semi-structured interviews were conducted with 9 Syrian refugee women and 6 service providers/decision makers. The interviews were analyzed using qualitative inductive analysis and coded for themes based on recurring issues. Results: Limited understanding of mental health and illness among refugees, stigma, and the need for culturally competent care were noted by the service providers. System navigation, language, unemployment and safety of family members left behind in Syria were the main concerns of the refugee women. While there are many programs available for refugee women in Winnipeg, lack of collaboration and coordination among providers was identified. Conclusions: This study recommends that service providers use resources developed by UNHCR and Canadian physicians in providing culturally competent care, decision makers take leadership roles in implementing better collaboration among agencies, employers be open in hiring refugees and everyone in the society ensures that the refugee women feel welcomed and included.

scholarly journals Analysis of Normative Orders in International Mediation: Lessons learned from the Colombian Peace Process

2021 ◽  
Vol 6 (1) ◽  
pp. 7-27
Author(s):  
Darius Pscherer
Keyword(s):  
Research Question ◽  
Peace Process ◽  
Lessons Learned ◽  
Decision Makers ◽  
Scientific Models ◽  
International Peace ◽  
Academic Literature ◽  
Civil Society Organisations ◽  
International Mediation

The following paper summarizes the findings of a bachelor thesis that analysed the role of normative orders in international mediation by examining the norms applied during the Colombian peace process. The objective of the investigation is defined by the research question, which lessons-learnt can be derived from the Havana Process for the categorization of normative orders in international peace mediation? For answering that question the author analyses the norms and principles applied during the Colombian peace process and thereby, shows the potential to enhance existing scientific models and log-frames for the analysis of norms in peace mediation. The paper provides a new model for classifying normative frameworks by integrating the stage of negotiation as another classifying dimension. Therefore, the model is called “Process-Oriented Model for Categorizing Norms in International Mediation”. The research is built upon a qualitative research conducted in the Colombian cities Medellin and Bogota, where the author held interviews with scientific researchers, political decision-makers, and civil society organisations. The results of the research are complemented by a substantial review of existing academic literature about norms in international peace mediation and the Colombian peace process.

scholarly journals The Search for a Culture of Bribery in Cameroon

2016 ◽  
Vol 3 (2) ◽  
pp. 185
Author(s):  
Lincoln J. Fry
Keyword(s):  
Regression Analysis ◽  
Literature Review ◽  
Public Services ◽  
Research Question ◽  
Property Crime ◽  
Time Period ◽  
Reported Data ◽  
To Receive ◽  
Logistical Regression Analysis

<p><em>Introduction:<strong> </strong>This paper addresses systematic corruption in Cameroon. Based on the literature review and a previous study, the research question was “does a culture of bribery exist in Cameroon, and what are its predictors? Method and materials</em><em>:</em><em> Data for this study was collected by the Afrobarometer project from 1,200 Cameroonian respondents Based on self-reported data, the research attempted to determine the volume of bribes paid by respondents to receive public services. Results: Overall, the findings revealed the existence of a culture of bribery in Cameroon; forty-five percent of the respondents reported paying bribes within the last year and 30 percent reported paying two or more bribes in that same time period. Logistical regression analysis revealed that 7 variables were significant predictors of payment of bribes. Being the victim of a property crime was the strongest predictor, which, in turn, drew attention to the role of the police in Cameroon’s bribery culture.</em><em></em></p>

scholarly journals Perancangan Sistem Kepuasan Masyarakat Terhadap Pelayanan Publik Dengan Metode Analytical Hierarchy Process (AHP)

2018 ◽  
Vol 3 (1) ◽  
pp. 17-35
Author(s):  
Petrus Sokibi ◽  
Nurul Bahiyah
Keyword(s):  
Decision Making ◽  
Public Service ◽  
Analytical Hierarchy Process ◽  
Public Services ◽  
Decision Makers ◽  
Multi Criteria Decision Making ◽  
Satisfaction Level ◽  
The Public ◽  
Hierarchy Process ◽  
Government Institution

Talun sub-district is a government institution that provides public services to the public, which at this time there is no assessment of service satisfaction from the community so that the District Talun cannot know the assessment or complaints from the public to public services provided. The research aims to determine the level of public satisfaction of Public Service in Talun Sub-district. AHP is a complex multi-criteria decision-making method, in an unstructured situation into sections that are then shaped into functional hierarchies to present problems to be solved and then build a priority sequence for alternatives by pairwise alternative comparisons based on judgments of decision makers against a system. The appraisal application yields the value of the public satisfaction level and the eigenvector ranked according to the highest data as the final value of the AHP calculation so that the eigenvector value obtained can facilitate the Camat to see which elements of service are not good.

scholarly journals How business accelerators foster startups’ dynamic capabilities: a case study

2020 ◽  
pp. 19-44
Author(s):  
Celia Polo García-Ochoa
Keyword(s):  
Dynamic Capabilities ◽  
Single Case ◽  
Research Question ◽  
New Ventures ◽  
Decision Makers ◽  
Positive Effects ◽  
New Perspective ◽  
Start Ups ◽  
Dynamic Capabilities Perspective

Objective: This study explores how business accelerators programs can impact on the successful growth of their accelerated start-ups based on the dynamic capabilities’ perspective. The author investigates business accelerators practices and tools in supporting new ventures development with the aim of addressing the following research question: To what extend can start-ups benefit from participating in an accelerator program from the dynamic capabilities’ perspective? Methodology: Given the lack of literature on business acceleration practices and on how them influences a start-up’s dynamic capabilities generation, the authors conducted an exploratory case study in a Spanish business accelerator. Results: The business accelerator provide startups with a mix of services embedded in specific practices and tools resulting in the generation of the dynamic capabilities of sensing the market, absorption, integration, and innovation in its startups. Limitations: This study focuses on a single case study resulting in a limited generalization of its findings. Practical implications: This paper open new paths for business accelerators and other institution decision makers by giving guidelines to design business acceleration programs allowing them to allocate resources in a more rational way. It also offers a valuable perspective for founders on the ways of satisfying their needs to complete their business potential. It also offers them an initial checklist of practices to be aware of when deciding to apply to a business accelerator. Also, we add a new perspective to study business accelerator contributions and shed some light on what specific accelerators’ tools and practices may facilitate positive effects in startups.

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