ВИКОРИСТАННЯ МОВИ ЯК ІНСТРУМЕНТУ ДЛЯ УПРАВЛІННЯ КОНФЛІКТАМИ
Conflict is an inevitable phenomenon in any human society. Conflicting parties should be given equal opportunity to express their views. Good speaking skills are important in all aspects of our lives, especially in conflict resolution. Peaceful wording means the use of subtle wording and diplomacy to persuade the parties to the conflict to cease hostilities and aggression and to agree on a peaceful settlement of their disputes or misunderstandings. In order to strengthen and strengthen the peaceful atmosphere in a particular society, we need to use and use the language of reconciliation to restore peace in a conflict area. In this regard, mediators and observers are sent to conduct an operational procedure aimed at restoring peace and a peaceful atmosphere.When people communicate or interact in a peaceful language, the negative effects of the conflict are reduced and the positive outcome for the parties increases. A vital aspect of managing social conflicts is that language can turn a potentially devastating aspect of conflict into an opportunity for creativity and productivity. It can change and correct the imbalance caused by conflict; can restore relations between warring parties.Conflict management and resolution largely depend on the language, efficiency, communication and media used to convey messages. Information sharing helps dispel rumors, doubts and suspicions. Effective communication and good language are crucial in managing and managing conflicts. Conflicting parties should be given equal opportunity to express their views. Communication is more than just sharing information. It is about understanding the emotions and intentions underlying the information.