scholarly journals Study on Indonesia Consumer Trust on Online Transaction

2018 ◽  
Vol 1 (2) ◽  
pp. 41-50
Author(s):  
Asto Sunu Subroto

Indonesian consumer who connected to the internet in 2016 reach 90,5 million. The numbers of consumer who transact online reach 26.3 million or 29% of the internet users. Based on the research, the readiness of internet user for e-commerce transaction reaches more than 85%. However, there is still challenge in trust. In the same prices, consumers still prefer to shop ofline. Level of trust is divided into four categories, involve trust to the e-commerce industries in general, trust to the ordered and delivered the product, trust to the security of payment, and trust to the courier company. Due to trust becomes a most important factor in an online transaction, research about it have to be conducted periodically, so readiness ofIndonesian to the online transaction can be tracked. The result of the research is to not only for e-commerce industries but also for the traditional trade (ofline) industries and economy ofIndonesia.

2015 ◽  
Vol 3 ◽  
pp. 361-367
Author(s):  
Kamila Peszko

The development of IT technology has provided people with free access to the Internet, which is now a place for consumers to look for opportunities to share their observations with others. The Internet user wants to be more aware, and willingly participates in the development of emerging brands. Companies have also found their place on the Internet, where they source information from Internet users. They realize the power of the consumer as a source of marketing information, and "take advantage" of consumer behavior to promote their brands. They analyze information about consumers, especially consumer preferences, and then publish this via social media in ways that might appeal to users and lead them to share it with others. This study describes this relationship between consumers and marketing via the Internet, and how the consumer is a source of marketing information, because of the possibilities created for entrepreneurs in the information society.


2018 ◽  
Vol 176 ◽  
pp. 03011
Author(s):  
ZHANG Yi-wen ◽  
BAI Yan-qi ◽  
YANG An-ju

In recent years, with the rapid increase of users active on the Internet, Internet users access log is also increasing rapidly. According to the user's Internet access log analysis of the characteristics of user behavior on the Internet. In this paper, we classify the statistical analysis of the behavior of Internet users by collecting information and data on urban and rural Internet user behavior. This result may provide a basis for guiding the behavior of Internet software manufacturers or government.


2018 ◽  
Vol 14 (3) ◽  
pp. 95-111
Author(s):  
Rahmad Wijaya ◽  
Naili Farida ◽  
Andriyansah

The rapid growth of the internet users in Indonesia poses a challenge to marketers to explore and develop the potential for e-commerce. In this article, consumer trust is expected to encourage customers to make repurchases in online stores. This article aims to build a determinant model of repurchase intention at online stores in Indonesia. This article is based on a survey of Indonesian online store consumers. Respondents were asked to provide responses related to satisfaction, trust, website quality, and repurchase intention. There were 193 final respondents obtained from 300 distributed questionnaires. The model was tested using Structural Equation Modeling (SEM) with AMOS 18. The results revealed the role of the mediating variable of customer satisfaction on repurchase intention. The findings are expected to contribute ideas related to the formation of model reinforce the repurchase intention of online store customers. This implies for website designers to design an online store capable of increasing trust and strengthening the repurchase intention.


2004 ◽  
Vol 7 (1) ◽  
pp. 75-88 ◽  
Author(s):  
PJ Du Plessis ◽  
PG Mostert ◽  
EJ North

This article focuses on the experience of the Internet user with regard to purchasing goods and services. A self-administered survey, hosted on a dedicated website, was used as a data collection method and 1005 responses were received. It was found that the period of Internet usage significantly influenced the decision to purchase via the Internet. Another finding was that the period of Internet usage significantly influenced whether those shopping on the Internet searched for, or considered searching for, product and service information online prior to purchasing from non-Internet-based sellers.


2019 ◽  
pp. 238-250
Author(s):  
Anna DOLINSKA

The article discusses the concepts and types of Internet users. Using technical and legal means, a personal definition of an Internet user is proposed. By the term «Internet user» we propose to understand — a participant of Internet relations (both a natural and a legal entity) who uses capabilities of information environment to satisfy his/her personal needs in sale of goods, works and services. The researcher notes that in national legislation of Ukraine there is no legal regulation of the concept and types of Internet users. The study analyzed and formulated types of Internet users. The Internet user, as a participant in various Internet relations, is marked by special features due to the nature of such relations. A specific composition of Internet users who take part in such relations was identified depending on dedicated types of Internet relations. Their brief characteristic is provided. At the same time, legal status of Internet user is compared with the consumer. On the whole, current legislation is not a perfect means of legal influence on internet relations which are connected with Internet user, and requires its timely improvement. It was proposed to supplement provisions of Law of Ukraine «On the protection of consumer rights» with provisions that extend legal status to Internet user which consumer has in its traditional sense (i.e. the concept, rights, obligations, procedure of judicial protection, liability for violation the legislation about protection of Internet users’ rights). The concept of Internet user fully reflects characteristics of a participant in civil law relations. This is especially clearly emphasized by analysis of its types and ratio with consumer category. The Internet user is endowed with a wide range of «traditional» rights and obligations of a participant in civil law relations, which are enshrined in national and international legislation. The Internet user acquires concrete property and personal non-property rights and corresponding duties that determine its civil and legal status.


Author(s):  
Donyaprueth Krairit

Thailand is experiencing the unforeseen growth in Internet penetration like in many developing countries.  Internet users are eager to go online and try our new applications.  In order to understand the whole picture of the market, it is important for one to understand the user behaviors first.  This study aims to analyze the Internet user behaviors, using Thailand as a case study, and group the users according to their usage behaviors.  The findings show four groups of Internet users which are different from traditional literature which has not been updated since 2012. They are, namely, (1) Online Hardcores, (2) Rational Users, (3) Social Addicts, and (4) Social Followers. These groups have different behaviors when it comes to the usage of different applications on the Internet.  It is found that most Thai users use social network applications and short messaging services, such as Line and Whatsapp. Therefore, the majority tend to be the socializers.  However, it was found that Thai users often use many applications in one day.  They do not stay only on social networks but also use other programs as well. The results also show that Internet users grouping is still the area that can be further developed as the users and applications keep changing.


SPLASH Magz ◽  
2021 ◽  
Vol 1 (2) ◽  
pp. 74-79
Author(s):  
Diah Rusminingsih ◽  
◽  
Sebastiana Viphindrartin ◽  

This study aims to observe the growth impetus for internet users towards public consumption which further boosts people's income in Indonesia. To achieve this objective, data on internet user behaviour, consumption and GDP per capita were observed. This study uses the Quantitative Threshold Autoregressive method which is used to predict the behaviour of the data so that the relationship behaviour between the data can be seen. The hope is that knowing past behaviour data can be an indicator of decisions that can be taken in the future. All data are secondary data from world banks.We found that Internet users are the total internet users in Indonesia who are able to boost people's income as indicated by GDP per capita. Where the internet users' impulse towards consumption is very strong. This indicates a massive growth in business lines as a result of the Internet revolution in Indonesia, namely trading businesses that involve digital technology.


Legal Ukraine ◽  
2020 ◽  
pp. 58-67
Author(s):  
Anna Dolinska

The article is devoted to issues of personal non-property rights which ensure social existence of the Internet user as an natural person. It is emphasized that Internet user, as a participant in civil law relations related to protection and defense of personal non-property rights, is endowed with all powers that determine general legal status of a participant in similar law relations. The peculiarities of the Internet user’s exercise of certain personal non-property rights are highlighted, which are due to nature of Internet relations. They reflect specifics of human communication in the Internet environment. At the same time, threats that require formation of a separate mechanism to ensure the protection the personal non-property rights of Internet users are increasing proportionately. Thus, civil law doctrine should take into account need to supplement existing theory of personal non-property rights with new elements that affect the status of a natural person as a participant in civil law relations. The specifics of Internet user’s legal status in the context of his personal non-property rights when performing certain actions on the Internet is: in moment of occurrence the legal status of Internet user as a holder of personal non-property rights; in ensuring principle of equality of all Internet users, regardless of their status in the field of private or public law relations; in compliance with specific requirements for individualization of Internet user. It is determined that Internet user acts in the Internet environment through the complex of individualizing features which include: avatar, nickname, online style (image), text information (post), which accompanied by photos, videos, information that defines Internet user’s list of tastes, comments of Internet user are placed under posts of other users, digital signature on the Internet. Key words: Internet user, personal non-property rights, right to family, right to name, right to respect for honor and dignity; the right to inviolability of business reputation, the right to freedom, the right to individuality, the right to personal papers, the right to secrecy of correspondence, the right to inviolability of the home, the right to freedom of movement, the right to freedom of association.


Author(s):  
Naziat Choudhury

This study proposes to investigate what role women are playing in bringing the Internet to the home in Bangladesh. Home-based female Internet users are focused upon herein. This study is based on the appropriation phase of the domestication of technology theory and the model of becoming an Internet user. Semi-structured interviews are conducted among sixteen participants. The central theme of this study is to understand how women participate in the decision-making process associated with Internet adoption. The Internet is brought home for many interesting reasons. Through the Internet some women are making an effort to voice their concerns and thus bring changes to their own and their families’ lives. Thus this study offers an in-depth look at home-based women Internet users in Bangladesh.


Crisis ◽  
2013 ◽  
Vol 34 (5) ◽  
pp. 348-353 ◽  
Author(s):  
Hajime Sueki

Background: Previous studies have shown that suicide-related Internet use can have both negative and positive psychological effects. Aims: This study examined the effect of suicide-related Internet use on users’ suicidal ideation, depression/anxiety tendency, and loneliness. Method: A two-wave panel study of 850 Internet users was conducted via the Internet. Results: Suicide-related Internet use (e.g., browsing websites about suicide methods) had negative effects on suicidal ideation and depression/anxiety tendency. No forms of suicide-related Internet use, even those that would generally be considered positive, were found to decrease users’ suicidal ideation. In addition, our results suggest that the greater the suicidal ideation and feelings of depression and loneliness of Internet users, the more they used the Internet. Conclusion: Since suicide-related Internet use can adversely influence the mental health of young adults, it is necessary to take measures to reduce their exposure to such information.


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