scholarly journals Patients' Perceptions of food Service Quality at Royal Prima Hospital Medan

2020 ◽  
Vol 2 (1) ◽  
pp. 197-209
Author(s):  
Lidia Marianne Anggreni Simanjuntak ◽  
Destanul Aulia ◽  
Albiner Siagian
Keyword(s):  
Service Quality ◽  
Food Service ◽  
Case Study Approach ◽  
Study Approach ◽  
Sense Of Satisfaction ◽  
Willingness To Use ◽  
Patient’S Perception ◽  
Depth Interviews

This study deals with patients' perceptions of food service quality at Royal Prima Hospital Medan. Someone's perception in evaluating the quality of service will greatly affect customer satisfaction. From someone's perception, it will produce a sense of satisfaction or dissatisfaction with the service. And this will greatly affect the desire or willingness to use or use the service. This type of qualitative research will be used is a case study approach with in-depth interviews with informants. The case study approach focuses intensively on one particular object that studies it as a case. Based on HTA assessment that the patient's perception of nutritional service at Royal Prima Hospital is still in accordance with what is expected of the patient's wishes. It can be concluded that the method of serving food at the hospital is good in its implementation, where the waitress in serving food greets the patient by mentioning the patient's identity to adjust whether the diet given is right for the intended patient. Therefore, the assessment based on HTA has met the MOH standards.

scholarly journals Kontribusi Muhasabah dalam Mengembangkan Resiliensi Pada Orang Tua Anak Berkebutuhan Khusus

2021 ◽  
Vol 6 (2) ◽  
pp. 244-262
Author(s):  
Fatma Laili Khoirun Nida
Keyword(s):  
Special Needs ◽  
Poor Quality ◽  
Children With Special Needs ◽  
Case Study Approach ◽  
Study Approach ◽  
Study Results ◽  
Resilience Factors ◽  
Depth Interviews

The phenomenon of the poor quality of parental care for children with disabilities makes resilience one of the psychological capital that contributes to improving the quality of care. This study describes how through a muhasabah intervention in Blimbingrejo Village, Nalumsari District, Jepara Regency. The purpose of this study was to provide information for parents of children with special needs about muhasabah interventions in developing the resilience abilities of parents when carrying out their care. The urgency of this research is to reduce parenting stress experienced by parents because of the developmental barriers of their children. This research is qualitative with a case study approach through in-depth interviews and observation techniques. The study results explain that the condition of children with special needs is often a stressor for their parents. However, parents can live with complete steadfastness as a form of their resilience. The pattern of resilience formed is supported mainly by thinking about what they are trying to do. There are indications of the meaning of resilience factors in the practice of muhasabah in the form of the ability to regulate emotions, develop optimism and empathy, control impulses and causal analysis, good self-efficacy and take wisdom as an indication of aspects of the reaching out process. The results of this study are helpful information in developing the concept and practice of caring for children with special needs.

scholarly journals EFEKTIVITAS SISTEM INFORMASI DALAM MENINGKATKAN KINERJA KARYAWAN SEBAGAI LAPORAN PERTANGGUNGJAWABAN

2017 ◽  
Vol 2 (2) ◽  
pp. 146
Author(s):  
Kristina Anindita ◽  
Maliana Puspa ◽  
Wilhelmina Kosnan
Keyword(s):  
Information Systems ◽  
Qualitative Case Study ◽  
Case Study Approach ◽  
Management Information ◽  
Quality Of Information ◽  
Study Approach ◽  
Fierce Competition ◽  
Depth Interviews

Information is an important factor for the company because it is one resource that can be processed to support business activities amid increasingly fierce competition. The role is a management information system to manage data, organizing, and retrieving information that helps organizations to provide services faster, more accurately and more easily, which affects also the performance level. Use of information systems can effectively improve the performance of employees. The research is a qualitative case study approach in Purwokerto Gramedia ELTI by conducting in-depth interviews to 6 employees. The quality of information systems and services to operationalize the system makes employees work more produktift, effective and efficient.

scholarly journals PELAKSANAAN PEMBELAJARAN MENULIS CERITA PENDEK (STUDI KASUS DI KELAS XI SMK NEGERI 5 SURAKARTA)

2019 ◽  
Vol 6 (1) ◽  
pp. 110
Author(s):  
Hafidah Fachrunisa ◽  
Budhi Setiawan ◽  
Ani Rakhmawati
Keyword(s):  
Short Stories ◽  
Short Story ◽  
Case Study Approach ◽  
Study Approach ◽  
Story Writing ◽  
Planning Implementation ◽  
The Government ◽  
Depth Interviews

<em>The purposes of the research are to describe and to explain the learning<strong> </strong>process of short-story writing based on Curriculum 2013 which includes teachers’ comprehension about Curriculum 2013, planning, implementation, and assessment based on the Curriculum 2013 and the constraints and efforts made to overcome the obstacles. The research used descriptive qualitative with a case study approach. The data resources in this research was obtained through observation, in-depth interviews, and documents analysis. Based on the results of the study, it was concluded that learning to write short stories needs to be evaluatedin order to increase the quality of learning process both from planning, implementation, and the assesment because there are still some obstacles in the implementation. This the Curriculum 2013 can be implemented in accordance with the concepts and rules have been made by the government and achieve the goal of education have been formulated.</em>

Removing Self-stigma: The Successes of People with Schizophrenia in Removing Self-stigma Through Self-control

2018 ◽  
Vol 33 (3) ◽  
Author(s):  
Franciscus Adi Prasetyo ◽  
Jajang Gunawijaya
Keyword(s):  
Sampling Technique ◽  
Self Esteem ◽  
Study Data ◽  
Self Control ◽  
Study Quality ◽  
Data Display ◽  
Case Study Approach ◽  
Study Approach ◽  
Depth Interviews

Self-stigma experienced by people who experience schizophrenia has influence on reduced self-esteem, on powerlessness, the weakening of hope, and a motivation towards recovery. The aim of this study is to explain the efforts of people suffering schizophrenia to manage their self-stigma through self-control, using a case study approach. Based on the purposive sampling technique, five people with schizophrenia were selected as the cases to be studied. Data collection techniques utilized in-depth interviews, observation, and documentary studies. The analysis of the study data employed the stages of data reduction, data display, and data verification. Improvement in study quality employed the triangulation of data sources by checking the data to determine its consistency. The results of this study indicate that people with schizophrenia who have the ability to self-control can overcome self-stigma through changes in the manner of viewing themselves, self-training through activities, having endurance, having an honest approach, being able to explain schizophrenia from a positive viewpoint, having initiative, and having a positive attitude and the courage to face challenges.

A Mixed Method Approach to Quality of Life Research: A Case Study Approach

2007 ◽  
Vol 85 (1) ◽  
pp. 145-158 ◽  
Author(s):  
Heather Dunning ◽  
Allison Williams ◽  
Sylvia Abonyi ◽  
Valorie Crooks
Keyword(s):  
Quality Of Life ◽  
Mixed Method ◽  
Case Study Approach ◽  
Mixed Method Approach ◽  
Study Approach ◽  
Quality Of Life Research ◽  
Method Approach

scholarly journals Seven Motivations of Students Selecting Department of Islamic Teaching Education in Public University

2020 ◽  
Vol 2 (1) ◽  
pp. 45-55
Author(s):  
Yunus Rahawarin ◽  
Engkizar ◽  
Rosniati Hakim ◽  
Widia Wahana Sari ◽  
Nadia Sri Ramdani ◽  
...  
Keyword(s):  
Sampling Technique ◽  
Public University ◽  
State University ◽  
Case Study Approach ◽  
Case Study Design ◽  
Study Approach ◽  
Job Opportunities ◽  
Strong Motivation ◽  
Depth Interviews

Choosing a career as an Islamic teacher has many challenges as well as fun, not everyone is interested in this profession except those who have strong motivation. This study aims to find out the real motivation of students to select department of Islamic teaching education in public university, even though this department is widely offered by state and private Islamic universities. This study uses qualitative methods with a case study approach (case study design). Sources of data were taken from thirty informants through in-depth interviews selected using a purposive sampling technique, all informants were active students who chose the department of Islamic teaching education at Padang State University in 2017, 2018 and 2019. All interviews were analyzed thematically using the NVivo 10 qualitative analysis software. The results of the analysis showed that there were seven motivations of students to select department of Islamic teaching education. Those seven motivations are: i) self-will, ii) parents' encouragement, iii) choice to become a religious teacher, iv) job opportunities after graduation, v) desire to study at public universities vi) opportunity to spread dakwah, vii) to deepen Islamic knowledge. The results of this study can be used as preliminary data for subsequent researchers to examine this problem in different contexts and issues.

scholarly journals The Implementation of Distance Learning during the Covid-19 Pandemic

MADRASAH ◽  
2021 ◽  
Vol 13 (2) ◽  
pp. 114-125
Author(s):  
Raden Adji Suryo Utomo ◽  
Fitri Nur Mahmudah
Keyword(s):  
Data Analysis ◽  
Distance Learning ◽  
Data Sources ◽  
Quality Of Education ◽  
Case Study Approach ◽  
Structured Interviews ◽  
Study Approach ◽  
Quality Of Research

The implementation of learning is the most important part in improving the quality of education. The Covid-19 pandemic period is part of the challenge for education so that learning continues. The purpose of this study was to investigate in depth the implementation of distance learning during the Covid-19 pandemic. The method used in this research is qualitative with a case study approach. The research was conducted at Muhammadiyah Pakel Elementary School. The data sources in this study were teachers, parents, and students. Data collection techniques using structured interviews assisted with guidelines that are structured questions systematically. Data analysis using the Denzin Licoln case study model assisted by atlas.ti software version 8. The technique used to improve the quality of research is source triangulation. The results of this study provide information that in the implementation of the implementation of distance learning there are three factors, namely policy, distance learning process, and human resource activeness. These three factors are novelty which can be recommendations for the three education centers in order to be part of improving the quality of distance learning education during the Covid-19 pandemic.

Managing heart failure: a case study approach

2001 ◽  
Vol 21 (2) ◽  
pp. 36-38 ◽  
Author(s):  
M MacKlin
Keyword(s):  
Heart Failure ◽  
Case Study Approach ◽  
Critical Care Units ◽  
Study Approach ◽  
Patients With Heart Failure ◽  
New Research ◽  
Available Information ◽  
Reason For Admission

Heart failure is a common reason for admission to the hospital and to critical care units. The care of patients with heart failure is changing almost daily as new research and therapies become available. Nurses caring for these patients must use available information and assessment findings to discern which type of heart failure exists in each patient. In this way, the care provided can be enhanced, and outcomes can be optimized. Critically thinking nurses can positively influence patients' quality of life and potentially reduce the devastating morbidity and mortality associated with heart failure.

scholarly journals The Strategy of Madrasah Headmaster in Improving The Quality of Islamic Education

2019 ◽  
Vol 1 (1) ◽  
pp. 103-124
Author(s):  
Sakinah Sakinah ◽  
Asy’ari Asy’ari ◽  
Moh. Ali
Keyword(s):  
Analysis Data ◽  
Community Response ◽  
Islamic Education ◽  
Case Study Approach ◽  
Human Relationships ◽  
Data Presentation ◽  
Analysis Techniques ◽  
Study Approach

This study examines the strategies of madrasa headmasters in improving the quality of Islamic Education and the facilitating and hindering factors as well as the solutions of the headmaster's strategies in improving the quality of Islamic Education in Madrasah Tsanawiyah. This study used descriptive qualitative and research design using a case study approach. The data were collected using observation, interview, and documentation techniques. Data analysis techniques through data reduction analysis, data presentation, and data verification which ended with checking the validity of the data. The results showed that: 1) The strategy employed by the madrasah headmaster in improving the quality of Islamic Education begins with an analysis of the internal and external environment of the madrasa which includes strengths and weaknesses, as well as the threats and opportunities. Head of Madrasah TsanawiyahAlkhairaatSibalaya always builds harmony in the organization, for example, being able to place personnel appropriately and influence his subordinates in human relationships which are covered by authority situations, enforce discipline to all madrasa personnel, and empower teachers to improve their competency and evaluate by involving relevant and professional related parties.2) The supporting factors are harmonious cooperation with subordinates as well as the conducive and comfortable situation and conditions of the madrasa. Meanwhile, inhibiting factors are the lack of teachers' discipline and lack of community response to send their children to madrasas.

scholarly journals A Study of the Effects of Architectural Forms on Sound Quality in Church Buildings

2017 ◽  
Vol 1 (1) ◽  
pp. 43-54 ◽  
Author(s):  
O. J. Ediae ◽  
E. P. Enoma ◽  
O. S. Igbogbo ◽  
I. C. Ezema ◽  
E. N. Ekhaese
Keyword(s):  
Qualitative Method ◽  
Natural Setting ◽  
Intensive Study ◽  
Case Study Approach ◽  
Architectural Form ◽  
Study Approach ◽  
The Impact ◽  
Gaining Insight

Acoustics in churches design is concerned with the impact of sound on both the worshippers and the building as well. The aim of this study is to investigate sound audibility and quality with the use of acoustic materials and most appropriate architectural form. Qualitative and case study approach were adopted, the qualitative method involves the collection of narrative data in a natural setting, with a view to gaining insight. While the case study involved an intensive study of specific phenomena through investigations. These methods were chosen due to the nature of this research, personal observation and interviews were extensively carried out. Research shows that, architectural forms are special vaccines necessary to achieve quality of sound in churches and large halls in general.

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