scholarly journals Practical Application of Plan–Do–Check–Act Cycle for Quality Improvement of Sustainable Packaging: A Case Study

2020 ◽  
Vol 10 (18) ◽  
pp. 6332
Author(s):  
Vi Nguyen ◽  
Nam Nguyen ◽  
Bastian Schumacher ◽  
Thanh Tran

The research aims to give practical instructions for applying Plan–Do–Check–Act (PDCA) cycle in a packaging process. Eco-friendly, recycled material and a new packaging method for quality improvement and cost efficiency of heavily fragile product packaging are studied in this paper. A case study was conducted at GPEM laboratory, Vietnamese German University, Vietnam. In this case study, the current packaging style with Styrofoam material was analyzed and replaced by new packaging material and methods after applying the PDCA cycle for continuous quality improvement. Targets of the research were to find the new packaging method using friendly environment materials, to improve the quality, and to reduce the defect ratio due to packaging for fine-stone round surface fountains. Moreover, the extra cost should not be higher than 20% compared with the current packaging cost. The article proposes a simplified way that focuses on the combination of quality tools in the PDCA multiple phases to solve these problems. The quality tools are applied effectively through the PDCA cycle from collecting data, defining, analysis, testing, evaluation, and making decisions. New packaging design was been produced and tested successfully. One hundred percent of new packaging boxes for the mid-weight fountains (under 15 kg) passed the dropping test condition. Nearly 10% of the heavier weight products (above 15 kg) still had some small cracks on their top and bottom due to drop tests. Another PDCA cycle is recommended to continue applying for achieving a thorough solution. The conducted results show that PDCA is an effective method to tackle the damage product issue due to inappropriate packaging material and technique. It also brings good solutions for balancing sustainable packaging improvement and reducing the cost to ensure profit for companies. Besides contributing a guide reference for PDCA deployment, the authors intend to inspire practitioners and researchers to broaden exploration of the PDCA applications for sustainable packaging methodology. The research analysis shows that the PDCA methodology should be applied for defect reduction and quality enhancement in the packaging field. The field currently lacks systematic guidance for continuous improvement.

2019 ◽  
Vol 7 (11) ◽  
pp. 1103-1116
Author(s):  
Rodrigo Da Silva Siqueira ◽  
David Barbosa de Alencar ◽  
Alexandra Priscilla Tregue Costa ◽  
Mauro Cezar Aparício de Souza

The Manaus Industrial Pole follows the worldwide trend of engagement on the issue of continuous quality improvement, especially with regard to the organization of work and cleaning environments. From this perspective, the company G. Equipamentos sought to improve its production process with the application of the 5S program, making it a more competitive company against others. This article basically describes the fundamentals, concepts and benefits of the implementation of the 5S program in the company G. Equipamentos at Manaus Industrial Pole - PIM, in the field of gymnastics and body equipment manufacturing. It was used a case study based research to carry out this project, as the objectives, we searched for a qualitative research, seeking to elucidate the data and solutions pointed by the quality tools used in the project.


BMJ Open ◽  
2020 ◽  
Vol 10 (10) ◽  
pp. e037641
Author(s):  
Simone Berger ◽  
Ana Maria Saut ◽  
Fernando Tobal Berssaneti

ObjectivesAlthough different forms of patient feedback are available, their use in hospital management is still limited. The objective of this study is to explore how patient feedback is currently used in hospitals to improve quality.DesignThis is a qualitative exploratory multiple case study. Data collection included nine interviews, of an average duration of 50 min, conducted between March and June 2019. Additionally, a document and secondary data analysis were performed.SettingThis study was conducted in three Brazilian hospitals selected for their solid patient feedback practises.ParticipantsManagers from the customer service, quality, nursing, operations, projects and patient experience departments of the three hospitals.ResultsDespite literature suggesting that organisational objectives regarding patient feedback are not clear, data show that there is managerial concern regarding the promotion of an environment capable of changing according to patient feedback. In these instances, organisational processes were structured to focus on patients’ feedback and its receipt by the staff, including a non-punitive culture. Several patient feedback forms are available: voluntary events, patient surveys and informal feedback. Instruments to measure patient feedback focused on specific aspects of healthcare, to identify and clarify the problems for addressal by the management. The net promoter score was the main strategic indicator of patient feedback, used to assess the impact of improvement action.ConclusionsThe hospitals had established objectives that valued the patient’s perspective. Involvement of the health team, availability of different channels for feedback and the use of quality tools are considered a good basis for using patient feedback to drive quality improvement.


2018 ◽  
Vol 1 (1) ◽  
pp. 393-398
Author(s):  
Michalene Eva Grebski ◽  
Radosław Wolniak ◽  
Wieslaw Grebski

Abstract The paper addresses the benefits from accreditation of an Engineering program. The criteria for accreditation are also being discussed as well as the cost of domestic and outside of the United States (US) accreditation. The paper also contains procedures for curriculum development as well as evaluation and assessment. Implementation of a comprehensive continuous quality improvement process (CQI) for individual courses as well as the entire Engineering program is being discussed and analyzed. The conclusions include practical recommendations for the effective closing of the CQI loop.


2018 ◽  
Vol 15 (1) ◽  
pp. 28
Author(s):  
Ani Rakhmawati ◽  
Sri Marwanti ◽  
Setyowati Setyowati

<em>The research aims to determine the cost, revenue, profit of industry milkfish presto Bu Jumiati,  identify internal and external factors that affecting the development industry milkfish presto Bu Jumiati, to determine alternative strategy and strategy priority in development of industry milkfish presto Bu Jumiati. The basic method of research is descriptive with case study implementation technique. The location of the research is determined by purposive in industry milkfish presto Bu Jumiati. Analysis of the data used are (1) Analysis of cost, revenue, and profit, (2) IFE, (3) EFE, (4) SWOT, (5) QSPM. The results showed (1) Total cost of expenditure of Idr 69.043.750, the receipt of Idr 83,4 million, profit of Idr 14.356.250; (2) IFE indicates there are eight strengths and six weaknesses; (3) EFE shows there are five opportunities and five threats; (4) Alternative strategies that can be applied is to seek certificates of PIRT, halal certificate and include expiration date on product packaging, make improvements to bookkeeping management, design sales promotion with online media to increase sales and increase market development, foster strong motivation Owner of industry milkfish presto to attend information technology training and financial management; (5) A good strategic priority to apply is to obtain a PIRT certificate, a Halal certificate and include an expiration date on the product packaging.</em>


2018 ◽  
Vol 3 (2) ◽  
Author(s):  
Hannah Mahfuzhah

Abstract.,Education always develops with the flow of time. Education must always be up to date to meet the need for education that is relevant to the needs of the times, education developers must do various kinds of efforts, including improvements in the curriculum.Efforts to improve curriculum are a necessity. Education managers cannot turn a blind eye to the flow of globalization, inevitably they have to innovate the curriculum so that it is relevant to the times, flexible and not troublesome, effective to implement, and efficient in time, cost and energy.These efforts can be carried out by applying the concept of Continuous Quality Improvement by adopting the Deming concept, namely PDCA (Plan, Do, Check, Act and Analyze).In the PDCA cycle there is a continuous link, it means that improvements will always occur during quality improvement is still a priority and aspiration with education managers Keyword: Continous Quality Improvement, Innovation, Education Curriculum. Abstrak., Pendidikan selalu berkembang setiap waktu, sehingga diharuskan untuk selalu melakukan pembaruan. Untuk memenuhi kebutuhan sistem pendidikan yang relevan dengan kebutuhan zaman, pengembangan pendidikan harus melakukan berbagai upaya, salah satunya adalah peningkatan kurikulum.Upaya untuk meningkatkan kurikulum adalah suatu keharusan. Pemangku pendidikan tidak dapat menutup diri terhadap arus globalisasi yang mengharuskan adanya inovasi agar relevan dengan perkembangan zaman, pembaruan tersebut meliputi fleksibelitas, mudah dipahami, efektif , efisien baik waktu, biaya dan energi. Upaya ini dapat dilakukan dengan menerapkan konsep Continuous Quality Improvementdengan mengadopsi konsep Deming, yaitu PDCA (Plan, Do, Check, Act and Analyze). Dalam siklus PDCA terdapat hubungan yang berkelanjutan yang menunjukkan bahwa perbaikan akan selalu terjadi selama peningkatan kualitas dijadikan prioritas dan aspirasi oleh pemangku pendidikan.Kata Kunci: Continous Quality Improvement,Inovasi, Kurikulum Pendidikan


2011 ◽  
Vol 1 (1) ◽  
pp. 21
Author(s):  
P. Raj Devasagayam ◽  
Thomas R. Mahaffey

Continuous quality improvement is the clarion call across all business schools which is driving the emphasis on assessing the attainment of learning outcomes. An issue that deems special attention in assurance of learning outcomes is related to consistency across courses and, more specifically, across multiple sections of the same course taught by different professors.  This paper is intended to accomplish the two objectives.  First, identify and discuss the situational factors that are driving the need for improving quality through assessment.  The expectations of students and parents, employers and graduate programs, accrediting organizations, and faculty are examined in this situational assessment.  Second, a review of the process utilized by the School of Business at a small, private, liberal arts college to address consistency issues that adversely impact quality improvement is provided.  This process, still in the early stages of evolution, has had a significant impact on the culture of the institution as it strives to meet AACSB requirements. The process described in this paper has been utilized to address concerns and fears of faculty, and has resulted in improvements in consistency among courses in the curriculum.  Concluding remarks provide general recommendations that can be used by our peers who aspire to travel down the same path of using assessment data to improve quality.


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