scholarly journals The Effect of Innovation Capability on Business Performance: A Focus on IT and Business Service Companies

2019 ◽  
Vol 11 (19) ◽  
pp. 5246 ◽  
Author(s):  
Seung Hoo Jin ◽  
Sang Ok Choi

With the introduction of a wide variety of new technologies during the fourth industrial revolution, companies in Korea have attempted to enhance their innovation activities, which include investment in new technology adoption, technical and non-technical innovation factors, and Research & Development (R&D) activity, to ensure the development and growth of their business performance and sustainability. In particular, IT and business services, two important industries in Korea, have been impacted by the development of new technology and have sought to adopt new technologies as soon as possible to survive in a rapidly changing business environment. The aim of our study is to empirically explore the effect of innovation activities on the performance of Korean IT and business service companies. To achieve this aim, we examine the innovation activities and business performance of 160 companies (80 large companies and 80 small- and medium-sized enterprises (SMEs)) in the IT and business service industries in Korea from 2009 to 2017. This study empirically analyzes panel data using fixed effect and random effect models with Hausman tests. According to our results, an improvement in product innovation has a positive impact on business performance (i.e., revenue and labor productivity) in both large companies and SMEs, as does R&D investment, research resources, and company age. However, an improvement in process innovation only has a positive impact on the business performance of large companies, and R&D cooperation only has a positive impact on the business performance of SMEs. As a result, both large companies and SMEs should concentrate on technological innovations to improve their sustainability and thus ensure their success in the long term.

2014 ◽  
Vol 3 (4) ◽  
pp. 210-222 ◽  
Author(s):  
Simon Radipere ◽  
Watson Ladzani

The study examined the relationship between entrepreneurial intention and business performance using 500 small, micro and medium enterprises (SMMEs) in Gauteng province, South Africa. A questionnaire was used to collect data. The findings from the survey were modelled through a categorical regression model with business performance as a dependent variable. The level of significance of eight out of twelve variables suggests that entrepreneurial intention be classified as the strongest predictor of business performance. These findings, depicting the magnitude of the business environment in the study area, clearly confirm the positive impact of entrepreneurial intention on business performance.


2019 ◽  
Vol 30 (1) ◽  
pp. 227-230
Author(s):  
Iva Bichurova

The paper highlights important and leading conceptual definitions and inherent features of the concept of "innovation". Categorization takes into account the importance of using the concept in social and economic sciences. Innovation is a collective concept in terms of reflecting the peculiarities of production and technological change. Innovation is often interpreted either as an activity or only as a final result Peter Drucker assumes that innovation is an integral part of the entrepreneurial process.I n this sense, the entrepreneur has to do something new or it does not make sense to enter the market. Innovation is a new way to do something, or it is the process by which "resources are given new abilities to make wealth." The narrow interpretation of innovation views it as a process of turning the invention into a commercially realized product. The broad interpretation assumes that innovation can take various forms - improving and improving existing technologies; the deployment of new products based on new technologies; new methods, markets, structures, organization, management, etc. The development of innovation is linked to the definition of generations of innovation. Several models of generations of innovations are presented, covering a different number of stages in the development and assessment of innovation. Innovation is a major driver, a major source of competitiveness and competitive advantages, a detailed literature-based fact that has not only a positive impact on business performance but is also essential to their survival. In practice, the value of any innovation hiding on its economic value.


2020 ◽  
Author(s):  
Lidiany Cerqueira Santos ◽  
Danilo Ferreira Neves ◽  
Fabrício Dos Santos Menezes

This study aims to report and evaluate teaching based on Project-Based Learning towards an undergraduate subject of Applied Health Informatics. As an evaluation method, the development of mobile health applications was proposed. The research was conducted in a class with 21 students, who were evaluated qualitatively by two surveys. The students reported a positive impact of the discipline on their training and improvement in computational thinking abilities. Overall, the students created six m-health applications, and they achieved a new technology perception. Moreover, 15 students (71.4%) said to be more motivated to learn new technologies and 16 (76.2%) reported to be able to develop new applications.


2019 ◽  
Vol 11 (2) ◽  
pp. 344 ◽  
Author(s):  
Andreja Pucihar ◽  
Gregor Lenart ◽  
Mirjana Kljajić Borštnar ◽  
Doroteja Vidmar ◽  
Marjeta Marolt

Business model innovation (BMI) is one of the key activities, which has to be continuously undertaken in every enterprise to sustain competitiveness in today’s digital economy. Although the interest in business models (BM) has risen significantly since the late 1990s, little is known about BMI practices in small- and medium-sized enterprises (SMEs), representing a majority of enterprises in the European market. Our study addresses this research gap and focuses on the investigation of drivers and outcomes of BMI in SMEs. A partial least squares path modeling (PLS-PM) method was used to empirically test the model using data collected in 2017 from 71 SMEs in Slovenia. Results have shown that the innovativeness of enterprises and their business environment has a positive impact on the level of BMI activities in the enterprises. However, this is not the case of fast developing and rapidly changing information technology. In addition, the results show that the level of BMI has a positive impact on BMI outcomes and further on overall business performance. The results contribute to the body of knowledge in the field of BMI activities in SMEs and offer useful insights to SMEs that intend to innovate their business model(s) and government to create a supportive environment.


2016 ◽  
Vol 8 (3) ◽  
pp. 296-309 ◽  
Author(s):  
Sergei Kazakov

Purpose The purpose of this paper is to study the impact of market orientation on a companyµs business performance in a service industry using one of the emerging markets as a research setting. Design/methodology/approach The examination of two recognized MKTOR and MARCOR market orientation concepts in this paper led to the development of a market orientation model in a service industry that considers the local specifics of doing business. The model was tested in a study of 133 businesses that operate in a Russian service industry. The data analysis was completed to investigate and measure the impact of the market orientation level on a company’s business performance. Findings The data analysis following the field study determines that market orientation delivers a positive impact on the company’s overall business performance. Practical implications Inter-functional coordination should receive broad attention from company management, as this market orientation element is the most vital for business performance – especially in service industries. Accompanying model elements also provide leverage to business performance that should not be overlooked. Synchronized utilization of the market orientation model elements has a very positive impact on the company’s business. Originality/value This research paper contributes to an array of publications dedicated to market orientation in one of the most multifaceted emerging markets, the Russian Federation. It is also the first time that the market orientation concept has been applied by service industry organizations in Russia.


2020 ◽  
Vol 29 (7) ◽  
pp. 877-897
Author(s):  
Federico Caviggioli ◽  
Lucio Lamberti ◽  
Paolo Landoni ◽  
Paolo Meola

Purpose Evidence from previous literature indicates that adopting a new innovative technology has a positive impact on a company’s business performance. Much less work has been carried out into examining whether a technology adoption has impact on corporate reputation. This paper aims to examine the latter topic in a context where social media is the channel used to share news about the introduction of a new technology. The empirical setting of the study consists of five retail companies located in the USA that decided to include Bitcoin as a payment platform. Design/methodology/approach Twitter data were used to measure how sharing news about the adoption of new technology could affect the reputation of the companies selected, keeping a clear distinction between the volume of data relating to social media responses and the sentiment expressed in the tweets. A panel vector autoregression model was used to incorporate series of data relating to news items, volume and sentiment. Findings The results show that the news about the adoption of a new technology has a positive impact on both the volume of tech-related tweets and the sentiment expressed in the tweets themselves, although the patterns of these two effects are different. The resulting impact decreases after a few days, both in volume and in sentiment. Research limitations/implications The analysis has limitations that future research could address by extending and diversifying the examined companies and the social media used as data sources. The research suggests that managers in medium-sized companies can leverage on the introduction of new technologies that have a direct impact on their customers and gain reputational benefits in terms of immediate visibility. Originality/value The research introduces an additional dimension of analysis to the current stream of corporate reputation. Although the literature has already covered the dynamics of response to events on Twitter, by focusing on the adoption of the new Bitcoin technology, the paper provides novel insights.


2020 ◽  
Vol 16 (1) ◽  
Author(s):  
Bagher Asgarnezhad Nouri ◽  
Mohammad Ghaffar ◽  
Mohammad Jafar Ram Pahlavanloo ◽  
Mehdi Danesh

Purpose - This study aims to investigate the effect of marketing resources and marketing dynamic capabilities on the business performance of insurance companies. Design/methodology/approach - The population consists of all employees of the insurance firms in Ardabil and among them a sample of 177 people was selected using non-random convenience method. A standard questionnaire was used to measure variables. The hypotheses were analyzed using structural equation modeling method with use of SmartPLS software. Findings - The results show that marketing resources have a positive impact on marketing dynamic capabilities. Also, marketing dynamic capabilities have a positive impact on customer performance and market performance. Finally, the positive impact of market performance and customer performance on financial performance was also confirmed. Originality/value - There is lack of research explaining the role of marketing resources and marketing dynamic capabilities in improving business performance in service industries, especially in important insurance industry. This study attempts to reduce this gap in the literature, as its main goal is to assess the impact of marketing dynamic capabilities in improving business performance of insurance firms.


Author(s):  
Krista Steinke ◽  
Valerie C. Bryan

This chapter argues that the technology implemented for teaching and learning in the higher education setting should serve a specific set of purposes in order to increase student engagement and to maximize learning outcomes. The practice of using technology alone to increase student engagement is ineffective. Before deciding which tools to implement, faculty need to first consider how the technology will meet the needs of the students. The same is true at higher levels of organizations. Before requiring faculty to implement technologies across a school, administrators should research the effectiveness of the technologies, specifically to determine whether the technology will increase student achievement and have an overall positive impact on the organization. Time is perhaps the most important factor in this scenario. Leaders must weigh the pros and cons of using time, a valuable resource, to teach new technologies to faculty, and, further down the line, for faculty to teach to students. In short, it is not effective to implement a new technology simply because we can.


2017 ◽  
Vol 2017 ◽  
pp. 1-17 ◽  
Author(s):  
Hyunwoo Hwangbo ◽  
Yang Sok Kim ◽  
Kyung Jin Cha

Information technology’s introduction of online retail has deeply influenced methods of doing business. However, offline retail has not changed as radically in comparison to online retailing. Recently, studies in computer science have suggested new technology that can support offline retailers, including sensors, indoor positioning, augmented reality, vision, and interactive systems. Retailers have recently shown interest in these technologies and rapidly adopted them in order to improve operational efficiency and customer experience in their retail shops. Marketing studies also address immersive marketing that employs these technologies in order to change ways of doing offline retail business. Even though there is much discussion concerning new trends, technologies, and marketing concepts, there is, as of yet, no investigation that comprehensively explains how they can be combined together seamlessly in the real world retail environment. This paper employs the term “smart store” to indicate retail stores equipped with these new technologies and modern marketing concepts. This paper aims to summarize discussions related to smart stores and their possible applications in a real business environment. Furthermore, we present a case study of a business that applies the smart store concept to its fashion retail shops in Korea.


Proceedings ◽  
2021 ◽  
Vol 74 (1) ◽  
pp. 11
Author(s):  
Uğur Tevfik Kaplancalı ◽  
Murat Akyol

Small and mid-size enterprises (SME) are considered the backbone of developing economies in terms of reducing poverty and unemployment. Although most SMEs are still reluctant in new technology adoption, such as cloud computing, some benefited from the services provided by cloud technology. This study aims to assess the performance evaluation of small and mid-sized enterprises (SMEs) regarding the usage of cloud computing in their activities. The quantitative study was conducted on a sample of 112 respondents employed in Turkish SMEs. A research model is utilized based on performance specific scales. Results signified cloud technology’s positive impact on business performance.


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