scholarly journals The Sustainable Positive Effects of Enterprise Social Media on Employees: The Visibility and Vicarious Learning Lens

2020 ◽  
Vol 12 (7) ◽  
pp. 2855
Author(s):  
Yuan Sun ◽  
Zhebin Ding ◽  
Zuopeng (Justin) Zhang ◽  
Jeffrey Gauthier

The proliferation of enterprise social media (ESM) has resulted in a research domain focused on its potential influence on the sustainable development of enterprises. Visibility has been increasingly applied as a useful lens through which to explore the effects of ESM. However, most prior research either has not addressed the multi-dimensionality of this concept or has not fully explored its dimensions separately. To bridge this knowledge gap, this paper identifies four categories of visibility to explore how they affect the process of an individual’s vicarious learning. We propose eight theoretical propositions and verify them through a confirmatory case study. The results show that each type of visibility affects the vicarious learning process in its own unique manner. Our research makes significant contributions to the literature by extending the existing implications of vicarious learning and ESM visibility and investigating their relationships, laying a strong foundation for further theoretical work. In addition, our research provides valuable insights and guidance for ESM practitioners.

2019 ◽  
Vol 11 (10) ◽  
pp. 2794 ◽  
Author(s):  
Yuan Sun ◽  
Mengyi Zhu ◽  
Zuopeng (Justin) Zhang

This study aims to explore the relationship between newcomers’ use of enterprise social media (ESM) and their thriving at work. Adopting the conception of swift guanxi, we propose a model to examine how newcomers’ work-related use of ESM influences their thriving at work through promoting swift guanxi (i.e., mutual understanding, reciprocal favors, and relationship harmony) between newcomers and veterans. A valid sample consisted of 77 new employee-veteran dyads in a large telecom company was used in Smart-PLS to test our research model. The results show that newcomers’ work-related use of ESM positively affects mutual understanding, reciprocal favor, and relationship harmony. Reciprocal favor and relationship harmony exert positive effects on learning and vitality. However, mutual understanding only has a positive effect on learning. Furthermore, swift guanxi mediates the relationships between newcomers’ work-related ESM usage and the two dimensions of thriving. The findings provide new insights for organizations to better manage the use of ESM to improve newcomers’ thriving at work.


2020 ◽  
Vol 120 (10) ◽  
pp. 1797-1812
Author(s):  
Keng Hong Ng ◽  
Rachel W.Y. Yee

PurposeThis paper aims to build on affordance theory from a discovery perspective, to illustrate how motivations and goals behind enterprise social media adoption by companies in the fashion and apparel industries are discovered and realized in performance. Enterprise social media and its exogenous technological affordances are introduced as action opportunities in an organization during implementation, to be discovered and acted upon by users to effect various performance outcomes.Design/methodology/approachA case study approach was adopted. Data was collected on five fashion companies that have implemented enterprise social media for their internal communication.FindingsThe findings show that fashion companies adopt enterprise social media offered by external vendors to actively seek more effective internal communication and collaboration among their employees. However, fashion companies embark on different pathways of discovering and actualizing the affordances from the newly implemented enterprise social media. As a result, these firms achieved various kinds of performance benefits, which range from improved customer loyalty to enhanced innovation performance.Originality/valueThis study is the first to introduce a discovery perspective to affordance theory and systematically document the success of enterprise social media appropriation by companies in the fashion and apparel industries.


2018 ◽  
Vol 4 (1) ◽  
Author(s):  
Idowu A Akinloye

The limited scope of the Millennium Development Goals (MDGs) and the failure of the programme to achieve its developmental objectives at its expiry in 2015 led to the development and implementation of the Sustainable Development Goals (SDGs) programme commencing 2016. The SDGs progamme has been widely accepted as laudable for its wider approach to global development and sustainability. However, if the SDGs programme is not to end as the Millennium Development Goals did, it is necessary that its implementing actors collaborate with stakeholders of institutions that will make more members of the populace aware of, accepting of, and involved in the implementation of the goals. This is crucial because the goals require the populace’ corresponding participation. This paper focuses on one such institutional stakeholder: religious leaders. This paper, through literature review and analysis of surveys and reports, examines the influence religious leaders have on their followers in Africa with Nigeria as a case study. It argues that religious leaders have a strong influence on their followers, as Nigerians and most Africans place more trust in, and respect the opinions of their religious leaders than their political counterparts. The paper, therefore, contends that if the global agenda of the SDGs is to be realised by getting a wider Nigerians to accept and involve in the implementation of the sustainable goals, then, the potential influence of religious leaders should be harnessed.


2019 ◽  
Vol 33 (4) ◽  
pp. 485-511
Author(s):  
Aleksandar Takovski

AbstractAs many social movements demonstrate, humor can serve as an important resource to resist oppression, fight social injustice and bring social change. Existing research has focused on humor’s role within social movements and its positive effects on the free expression of criticism, reduction of fear, communication, mobilization of participants and so on. However, the current literature on the activist use of humor also expresses some reservations about its political efficacy. While humor may steam off the energy necessary to counteract oppression and injustice, other tools of achieving the same political ends have been successfully deployed, primarily social media. Building upon this research, the present case study explores the 2016 Macedonian social movement called the Colorful Revolution. In particular, through the analysis of social media and activists’ reflection on the political use of humor, this case study examines how on-line humor contributed to the emergence and development of the movement. Factoring in activists’ opinions on the role of humor in society and especially in movements, while also paying attention to the role of social media, this case study tends to re-interpret the role of humor in the totality of the actions and circumstances underpinning the development of a social movement.


2016 ◽  
Vol 13 (2) ◽  
pp. 215-230 ◽  
Author(s):  
Daniel E. O'Leary

ABSTRACT The purpose of this paper is to present a case study summarizing some of the issues associated with KPMG's knowledge management system and their recent adoption of social media for collaboration and knowledge management. In particular, this case examines KPMG's knowledge management initiative starting roughly when Robert Armacost was hired to lead the global firm's efforts in knowledge management, from 2007 through 2014, with KPMG's adoption of social media as part of their knowledge management system. This case study shows a fundamental and strategic shift in knowledge management at KPMG from focusing on content to including collaboration. In addition, this paper illustrates some of the advantages of including enterprise social media as part of the knowledge management system.


2020 ◽  
Vol 12 (9) ◽  
pp. 3501
Author(s):  
Mengyi Lin ◽  
Fu-Yuan Li ◽  
Haibin Zhou

Tourism is one of the world’s fastest driving forces of economic development, playing an important role in achieving sustainable development goals. In modern society, mobile social media is a communication and decision-making platform for users and a source of big data information about travel. Obtaining and analyzing travel data can provide customer-oriented information about travel destinations and comprehensive services for both tourism operators and tourists. It has a positive impact on the sustainable development of society, economy, environment, and humanities. Starting with theoretical analysis and empirical research, this study combines social media and oblique photography, conducts a case study of the Pingtan comprehensive experimental area in China, and develops an app about online travelling to provide corresponding information for consumers’ decisions. This study also discusses the potential value of the app, i.e., assisting the development of smart travel in city, achieving sustainable development of tourism, and contributing to tourism globally.


2019 ◽  
Vol 11 (17) ◽  
pp. 4616 ◽  
Author(s):  
Young Kyung Ryu ◽  
Jin-Woo Park

This study aimed to empirically explore the effects of the experience economy of Incheon International Airport (IIA) on pleasure, satisfaction, and airport image. A survey was conducted with a total of 416 airport users at IIA, and the collected data were analyzed using a structural equation model. Among the four realms of experience, esthetic experience and escapist experience had positive effects on pleasure. In addition, pleasure had a positive effect on satisfaction and airport image, and that satisfaction had a significant effect on airport image. It is expected that the results of this study can serve as fundamental data to enhancing the satisfaction level of airport users and increasing the sustainable development of IIA.


2016 ◽  
Vol 28 (3) ◽  
pp. 123-135 ◽  
Author(s):  
Raffael Heiss ◽  
Jörg Matthes

Abstract. This study investigated the effects of politicians’ nonparticipatory and participatory Facebook posts on young people’s political efficacy – a key determinant of political participation. We employed an experimental design, using a sample of N = 125 high school students (15–20 years). Participants either saw a Facebook profile with no posts (control condition), nonparticipatory posts, or participatory posts. While nonparticipatory posts did not affect participants’ political efficacy, participatory posts exerted distinct effects. For those high in trait evaluations of the politician presented in the stimulus material or low in political cynicism, we found significant positive effects on external and collective efficacy. By contrast, for those low in trait evaluations or high in cynicism, we found significant negative effects on external and collective efficacy. We did not find any effects on internal efficacy. The importance of content-specific factors and individual predispositions in assessing the influence of social media use on participation is discussed.


2019 ◽  
Vol 2 (2) ◽  
pp. 177-187
Author(s):  
Venessa Agusta Gogali ◽  
Fajar Muharam ◽  
Syarif Fitri

Crowdfunding is a new method in fundraising activities based online. Moreover, the level of penetration of social media to the community is increasingly high. This makes social activists and academics realize that it is important to study social media communication strategies in crowdfunding activities. There is encouragement to provide an overview of crowdfunding activities. So the author conducted a research on "Crowdfunding Communication Strategy Through Kolase.com Through Case Study on the #BikinNyata Program Through the Kolase.com Website that successfully achieved the target. Keywords: Strategic of Communication, Crowdfunding, Social Media.


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