Turismo inteligente, innovador, sostenible y accesible
This article develops an exploratory - descriptive analysis about the relationship of smart tourism with sustainable development, analyzing and contrasting its characteristics, in order to show its contribution in achieving harmony between economic and social development and respect for the environment from the perspective of planning and managing smart tourism destinations. It begins with the conceptualization of tourism, sustainable tourism, smart tourist destination and points out how this notion developed from the smart city. Subsequently, after presenting the methodology followed, the four main characteristics of smart destinations are presented: innovation, technology, sustainability and accessibility. It continues with the presentation of a success story: Tequila (Mexico), and highlights the practices carried out by this destination to ensure the satisfaction of its citizens, as well as those who visit them. Later, a question is generated that can lead us to carry out an exploratory, descriptive and qualitative investigation of the municipality of León Guanajuato and its current state based on the four characteristics indicated to become a smart tourist destination.