scholarly journals Conflict Management of Construction Projects – A Research

Conflict in management is a commonly occurring problem. In terms of construction projects, conflicts lead to problems such as increase in project costs, project delays, reduced productivity, loss of profit or damage in business relationships and internal/ external disputes. This paper aims to explain the different types of conflicts based on organization, human behaviour and their aftermath. In the later section of the paper, the discussions are about conflict sources in construction projects, stakeholders and concludes with functional and dysfunctional conflict phenomenon. The intention of this paper is to provide an overview of the different aspects for the project incharge to be able to assess conflicts/ challenges in a broader perspective and mitigate the risk efficiently

Author(s):  
Mohammed Alazemi ◽  
AKM Mohiuddin

Conflict in construction projects seems to be the reasons of high project cost, project delays, lower productivity, loss of profit, damage business relationships and dispute on the team. Effective functioning requires commitment of at least several key personnel to get the venture runs effectively even with the presence of distinctive intrigue. When individuals of fluctuating foundation meet-up on a task group, strife is unquestionably present there. As the individuals inside the venture alliance are interrelated, intrigue impacts and clashes are not uncommon within their activities. This study therefore sought to discover the causes of these conflicts in the construction sector and the manner by which these conflicts can be effectively resolved. Here a quantitative survey-type study has been carried out on construction project in Kuwait international airport for conflict management. One hundred eighty eight questionnaires have been distributed, fourteen of them have been lost and eleven of them have not been answered. The responses of 163 participants have been analyzed with the Statistical Package for Social Scientists (SPSS). This study showed that the general causes of conflict are predominantly create conflicts. Inadequate communication and contradicting instructions according to the results are the leading causes of conflict. The effects of conflict on project mainly include project delays, ineffective construction and reduced productivity, etc. The findings revealed that participants in the study prefer the role of collaborating and compromising styles in solving conflict of on-site construction. Every project starts and ends with communication, so communication is the life wire of all construction projects. To cure the communication problem, the study suggests strategies like Team Meeting Discussions, Site Review Meetings, and Project Status Reporting platform to manage the conflict and reduce the dispute of construction projects.


Mega construction projects in general require a lot of planning in terms of land acquisition, estimating material cost, human resources, financials, safety and many more. It is a common scenario with delays occurring in such mega projects attributing to increased project costs, delays in work completion. It leads to creating a negative impact on the prospects of the effective utilization of the project output in terms of space, facility and resources to commence work at that location. This study aims to identify the factors that could potentially contribute to project delays and possible methods of resolving the conflicts that have aroused. A case study on Kuwait International Airport Cargo City was conducted quantitatively as well as qualitatively. It is learnt that management conflicts have a major impact on creating project delays, due to poor management, lack of effective communication and ineffective utilization of resources.


Author(s):  
Samuel Kiilu Mbatha*

Construction projects are predisposed to conflicts. This is attributed to the multiplicity of personnel handling the various phases of the projects. Empirical evidence from previous studies shows that if not properly managed, conflicts affect among others, the project's productivity loss, inadequate time and cost performance levels, loss of profit, and damage in business relations. Identifying the significant causes and major potential impacts of conflicts is crucial to reducing the risk of conflict occurrence in projects. Hence, this study was focused on explaining the classification of conflicts, identifying and assessing their causes and impacts in construction projects in Kenya grounded on the perception of project consultants and contractors. To accomplish the study objectives, a questionnaire was designed to collect data on the experiences of construction professionals on the causes and impacts of conflicts during project implementation. A total of 122 consultants and contractors provided responses, which were analyzed. A total of 42 significant causes of conflicts in the Kenyan context were identified. Based on the survey results, delay in progress payments by the client was identified as the most significant cause of conflicts, followed by poor site management and supervision. The survey also revealed that conflicts can emerge from any of the stakeholders, with contractors contributing the most, accounting for 14 of the 42 conflict factors identified. The study ranked the impacts of these conflicts using the Relative Severity Index (RSI). The results indicated that the biggest impact of conflicts on construction projects is the loss of profitability and perhaps business viability, and delays in project delivery. Expert opinions regarding the best practices and strategies for improving project harmony through effective conflict management were reviewed and grouped into five classes namely; project documentation, stakeholder involvement, value-based procurement, and adoption of ICT. It is concluded that the project manager should develop his leadership role by the adoption of these strategies so that he can use his position to effect positive conflict management on his team members. Furthermore, during the life cycle of the construction project, special attention should be given to the identified cause factors to avoid or effectively manage conflicts. These results, taken together, support clear guidelines on the need for proactive financial obligation on the client-side, as well as the hiring of experienced project professionals. Implementing these suggestions would reduce the risk of conflicts arising during building projects.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Tibor Mandják ◽  
Zsuzsanna Szalkai ◽  
Erika Hlédik ◽  
Edit Neumann-Bódi ◽  
Mária Magyar ◽  
...  

Purpose The main goal of the paper is to describe the knowledge interconnection process embedded in an interactive business relationship. The purpose of this study is to understand the knowledge interconnection inside the supplier-buyer relationship in the field of contract manufacturing. The knowledge interconnection process is defined by the authors as a process linked to business relationships, which contains different types of knowledge and various sub-processes related to them. Design/methodology/approach The Industrial Marketing and Purchasing Group (IMP) research framework has been applied and the contribution is a better understanding of the role of knowledge in the interactive business world. The empirical evidence is based on a case study of a Hungarian contract manufacturing company. This paper describes empirical, qualitative research about knowledge interconnection processes applying an abductive research design. Findings The knowledge interconnection process is linked to business relationships. It is a complex process, which contains three types of knowledge and five sub-processes. The knowledge evolution indicates the links between the different types of knowledge. The sub-processes relate to different types of knowledge and allow the flow of knowledge between the supplier and the buyer. In the business relationship, this flow of knowledge makes possible the new knowledge creation. A model of the knowledge interconnection process has been developed. Research limitations/implications Single case studies can create rich descriptions of complex phenomena, but the possibility for generalization is limited. Another limitation is that the knowledge interconnection process has been studied only from the supplier’s perspective. The present research extends IMP’s knowledge of embedded knowledge. In addition, empirical research contributes to the emerging field of IMP research that explores knowledge as a resource but lacks an empirical foundation. Practical implications The knowledge interconnection process is a decisive factor in the development and maintenance of long-term customer relations in the field of contract manufacturing. The evolution of knowledge types – from the body of knowledge to knowledge in use – demands the management of different sub-processes. Knowledge selection, knowledge recombination, knowledge mobilization and new knowledge creation processes are more strongly related to the supplier-customer dyad, while the knowledge relocation process has a network character. The knowledge interconnection process influences the company’s body of knowledge and its relationship management capability. Originality/value The originality of the study is, on the one hand, an empirical examination of the process of knowledge interconnection. On the other hand, the development of a model of the knowledge interconnection process. A further feature is that empirical research has been conducted in the field of contract manufacturing.


2021 ◽  
Author(s):  
Zainab Sarbaz Abdulhameed AL-DABBAGH ◽  
◽  
Gökhan GELİŞEN ◽  

Design-Build (DB) and Build-Operate-Transfer (BOT) contracts are the two types of public-private-partnerships that are widely used in the region that are aimed in this study. The objectives of this study were to analyze and compare DB and BOT projects in terms of project costs and durations. In order to analyze and compare Design-Build (DB) and Build-Operate-Transfer (BOT) projects, this study collected data by means of convenient random sampling, from construction projects built by five ministries of Republic of Turkey. Statistical tests were conducted to determine if the metrics related to cost and schedule were significantly different from each other in these two types of projects. The findings of this study will help the public agencies decide what delivery method is best for their projects in terms of controlling costs and schedule. Results show that DB projects outperform BOT projects in terms of cost and schedule. The results of this research will enable governments to become more familiar with comparisons between DB and BOT distribution methods, and the findings will help the ministries to choose swhich delivery method is suitable for use on a project-based.


2019 ◽  
Vol 11 (3) ◽  
pp. 38-47 ◽  
Author(s):  
Elena Aleksandrova ◽  
Victoria Vinogradova ◽  
Galina Tokunova

Abstract The article presents the study that mainly focused on the changes made as a result of collaborative innovations in business relationships developed during the period of digitalisation in the construction field of the Russian Federation. It is a conceptual piece of work based on the systematic approach to the analysis, literature review and comparative analysis. The digitalisation of investment and construction projects is technologically based on the integration of solutions, such as the building information model (BIM), high-performance IT-systems, cloud platforms and the Internet-of-Things, resulting in unified and constant connectivity, specialised mobile applications, robotic equipment, unmanned vehicles, additive technologies, AR/VR services for the analysis of Big-Data, and blockchain technologies. The integration of digital technologies is a radical innovation, which highlights collaborative innovations in business relationships and makes it possible to form a united digital ecosystem that allows firms to manage, control and regulate the full lifecycle of a construction project, and then, the property in real-time. The contribution of this work to the construction field is the offered model for the creation of a digital ecosystem and the described role of the government in the model. Also, this work can be used for the integration of BIM technologies in construction companies.


Author(s):  
Zain Ghazi Al-Kofahi ◽  
Amirsaman Mahdavian ◽  
Amr Oloufa

It is vital to investigate the system dynamics (SD) between the change orders and labor productivity to identify the causes of the productivity loss of the construction projects. Most productivity loss studies were financed from the contractor’s part and rely on the contractor’s data. This research highlighted the problem of productivity loss resulting from issuance of a change order by utilizing a previously developed SD model. It conducted a sensitivity analysis to evaluate the impact of overtime, overmanning, temperature and learning on the behavior of the SD model quantifying change orders' impact on labor productivity. Based on the results, SD provides more reliable results comparing with the measured mile analysis (MMA) approach for the compensation request, considering the leading factors affecting the productivity loss other than the change order. The model developed in this study can accept or reject the responsibility of a change order for occurrence of productivity loss.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jae-Seob Lee

PurposeThe purpose of the paper is to develop a method to integrate the schedule-based analysis with a productivity-based analysis to prove and support the result of the damages calculation.Design/methodology/approachIn this paper, a “cost and schedule impact integration” (CSI2) model is proposed to objectively show and estimate lost productivity due to changes in construction projects.FindingsA schedule-based analysis to include separate tracking of change order costs can be used to predict productivity due to the delay and disruption; changes in construction projects almost always result in delay and disruption. However, the schedule-based analysis needs to be integrated with a productivity-based analysis to prove and support the result of the damages calculation.Practical implicationsThe results of this study expand upon construction practices for proving and quantifying lost productivity due to changes in construction projects.Originality/valueThe contribution of the paper is summarized as the introduction of a “schedule impact analysis” into a “cost impact analysis” technique to assess the damages, as well as to demonstrate the labor productivity impact due to delay and disruption in construction projects.


1997 ◽  
Vol 2 (3) ◽  
pp. 437-450 ◽  
Author(s):  

AbstractIn the past several years, the profession of conflict and change management has emerged in former communist countries. Three different types of conflict have surfaced: those long suppressed or fostered by the repressive arm of the communist state; those that emerged as part of the transition process from one political and economic order to the present one; and, those that are inherent to democracy and market economies. This article focuses on the management of these conflicts and the incorporation of conflict management methodologies as a factor in building democratic institutions with examples from Partners for Democratic Change's National Center in Hungary.


2012 ◽  
Author(s):  
Mohd Azraai Kassim ◽  
Jen Loong Lee

Perubahan dalam pembinaan telah lama menjadi isu pertikaian antara pelbagai pihak yang terlibat dalam projek pembinaan. Namun, hanya sejumlah kecil kajian yang rasmi telah dijalankan untuk menganalisis sebab-sebab dan kesan-kesannya. Kajian ini tertumpu kepada analisis kekerapan dan keterukan berbagai-bagai faktor yang mengakibatkan perubahan dalam projek pembinaan rangkaian pembetungan. Adalah penting bagi sesebuah syrikat bukan sahaja mengetahui kos perubahan, tetapi juga mengenal pasti perkara-perkara yang perlu diberi perhatian untuk mengurangkan kos-kos sedemikian dalam projek akan datang. Kesemua data dan maklumat yang diperlukan diperolehi dari fail-fail arkib bagi tiga belas projek yang disahkan melalui temubual. Data-data dikategori untuk menganalisis kekerapan dan keterukan faktor-faktor. Jadual dan carta digunakan untuk menunjukkan hasil-hasil kajian. Daripada hasil analisis, keadaan tapak yang berbeza merupakan faktor utama yang mengakibatkan perubahan. Faktor-faktor ini menyumbangkan 49.3% daripada jumlah bilangan perubahan, 56.2% daripada jumlah kos perubahan dan 3.8% daripada jumlah kos projek. Dua ciri projek, iaitu nilai anugerah kontrak dan gred pendaftaran kontraktor dengan Lembaga Pembangunan Industri Pembinaan (mewakili pengkhususan, kedudukan kewangan dan sumber-sumber lain kontraktor) menunjukkan penyebab yang tertentu dengan perubahan. Kata kunci: perubahan; kekerapan; keterukan; pembetungan; rangkaian; pengkhususan Variations in construction have long been a debatable issue among the different participants involved in construction projects. However, only a few formal studies have been carried out to analyse its couses and effects. This study is focused on the frequency and severity of various factors causing variations in sewerage networks construction projects. It is important for a company not only to know the variation costs, but also to identify the most likely areas on which to focus in order to reduce these costs for the future projects. All the necessary data and information are obtained from archival files of thirteen projects and verified through interviews. These data are categorised to analyse the frequency and severity of factors. Tables and charts are presented to show the research findings. From the analysis, differing site conditions appear to be the major factors contributing to variations. They average 49.3% of the total number of variations, 56.2% of the total variation costs and 3.8% of the total project costs. Two project characteristics i.e. contract award value and the contractor´s registration grade with the Construction Industry Development Board (which represents the contractor´s specialisation, financial and other resources standing) show certain causal relationships with variations. Key words: variation; frequency; severity; sewerage; network; specialisation


Sign in / Sign up

Export Citation Format

Share Document