Problems development of hotel industry

2021 ◽  
Vol 71 (10) ◽  
pp. 64-68
Author(s):  
Cavid Şaiq oğlu Məmmədov ◽  
Keyword(s):  
Key Words ◽  
Hospitality Industry ◽  
Hotel Industry ◽  
Hotel Management ◽  
Positive Role ◽  
Market Mechanisms ◽  
Contractual Relationship ◽  
Multi Level ◽  
Hotel Chain

The essence of the principle of network organization is that multi-level hierarchy is replaced by groups of enterprises, and specialized units coordinated by market mechanisms replace administrative mechanisms. Franchising, one of the forms of hotel management, is a contractual relationship between companies with a well-known brand and other hotels. As well as the positive role of franchising management in the hotel chain, there are also a number of problems. Key words: hotel, Franchising, hospitality, industry, service, tourist

A study of Importance of English Language Proficiency in Hospitality Industry and the Role of Hospitality Educators in Enhancing the Same Amongst The Students

2015 ◽  
Vol 1 (1) ◽  
Author(s):  
Arati Prabhu ◽  
Prachi Wani
Keyword(s):  
Language Proficiency ◽  
Hospitality Industry ◽  
English Language ◽  
English Language Proficiency ◽  
Primary Data ◽  
Hotel Management ◽  
Innovative Teaching ◽  
Teachers And Students ◽  
Teaching Learning

The study is undertaken to understand the importance of English language skills in the Indian hospitality industry, and the gaps therein. It studies the challenge as it exists in Pune city, and how AISSMS College of Hotel Management & Catering Technology has attempted to address the issue(s). The study aims at gathering primary information by means of questionnaires. It sheds light on the gap between existing and desired standards of English proficiency. It also highlights the attempts by the three important stakeholders in order to address the issue. Though, attempts are made from the industry, teachers and students, it is recognized that joint efforts need to be made to tackle the problem collectively and from all sides. It is an urgent calling for innovative teaching learning practices and encouraging sound develop initiatives and commitment. The primary data is across the cross section of Pune hoteliers, teachers and students of the college. The findings reflect the importance of English as the universal medium of communication, and its importance in rendering quality service and importantly.

Impact of Workplace Spirituality on Knowledge Sharing Intention: A Conceptual Framework

2017 ◽  
Vol 23 (1) ◽  
pp. 27-39 ◽  
Author(s):  
Chitra Khari ◽  
Shuchi Sinha
Keyword(s):  
Knowledge Sharing ◽  
Meaningful Work ◽  
Workplace Spirituality ◽  
Working Environment ◽  
Control Beliefs ◽  
Positive Role ◽  
Collective Levels ◽  
Multi Level ◽  
And Control

Knowledge forms a crucial source for gaining competitive advantage and its sharing a dominant challenge facing several organizations. In this paper we propose a positive role of workplace spirituality (WPS) (at individual and collective levels) on knowledge sharing intention (KSI) by employing the theory of decomposed planned behaviour. We argue that WPS with its focus on inner spirit, meaningful work, sense of interconnectedness and alignment with organizational values and mission positively strengthens an individual’s knowledge sharing attitude, subjective norms and perceived behavioural controls (thereby, strengthening their KSI) by affecting the underlying behavioural, normative and control beliefs. We also take into account the role of transformational leadership (TL) in creating a pro-social working environment, which facilitates knowledge sharing. In proposing a holistic and multi-level framework linking WPS (at individual and collective levels) and TL with KSI, this paper contributes to both, knowledge sharing and WPS literatures.

scholarly journals GREEN CERTIFICATIONS WITHIN THE HOTEL INDUSTRY

2017 ◽  
pp. 10-22
Keyword(s):  
Environmental Impact ◽  
Hotel Industry ◽  
Hotel Management ◽  
Southeast Europe ◽  
Green Practices ◽  
Strategic Assets ◽  
Similarities And Differences ◽  
Negative Environmental Impact ◽  
Green Certification ◽  
Hotel Chain

A blooming hotel industry has the downside of an increased negative environmental impact. At the same time, many hotel guests and employees have become conscious of eco-friendliness and green practices. In addition, 2017 was by United Nations declared as the International Year of Sustainable Tourism for Development, with the emphasis on (among other elements) resource efficiency and environmental protection. A hotel that has green certification(s) promises more green services, products, and operations, and possesses thereby (potentially) important strategic assets, when it comes to attracting customers and employees. Many green certifications are offered within the hotel industry, such as for example Green Globe and Green Key. However, which certificate(s) to choose is a strategic choice for the hotel management. In this paper, we examine green certifications in order to determine similarities and differences among them. As part of the research, we analyze the usage of certificates in different regions (e.g. Southeast Europe). Even though many of the certifications are offered internationally, we identified clear differences in dissemination across region. In addition to region, the belonging to a hotel chain/brand seemed to highly influence the choice of certificate(s).

The hotel complex and its identity during Croatia's transition

1995 ◽  
Vol 1 (2) ◽  
pp. 267-277
Author(s):  
Branko Blažević
Keyword(s):  
Hotel Industry ◽  
Trade Mark ◽  
Hotel Management ◽  
High Quality ◽  
Further Development

The hotel complex is an important factor of Croatia’s existing tourism offer and in a way determines the fate of tourism in general. The restructure of existing hotel management during the period of transition means, among other things, an improved tourism offer (e.g. family hotels and other alternative types of hotels). The author advocates an approach by which the identity of Croatia’s hotel and tourism offer is preserved through the further development of hotel and tourism firms based on to-date achieved experience, to be improved by novel features, and a new "trade mark”, similar to the experiences of Spain, Austria and Italy. An introduction of alternative hotel forms is based on the management and structure of family hotels and lodging-houses in Austria, Italy, France and Portugal. Based on an analysis of existing states and a comparison of representative cases, a model is presented for the hotel industry under the new conditions of present day Croatia. A systematic introduction of new types of hotels as an additional offer of high quality tourism is also proposed. The indispensible role of outside institutions and bodies in the functioning and further development of the tourism offer is emphasised.

scholarly journals The Role of Benchmarking in Hotel Management Improvement

Economics ◽  
2021 ◽  
Vol 104 (3-5) ◽  
pp. 166-175
Author(s):  
Nino Ositashvili Nino Ositashvili ◽  
Nana Nadareishvili Nana Nadareishvili
Keyword(s):  
Coming Out ◽  
Hotel Industry ◽  
Developed Countries ◽  
International Standards ◽  
Hotel Management ◽  
The World ◽  
Small Change ◽  
Work Done

Hospitality is the most sensitive business in the world. Any small change in the country has an immediate impact on this industry. However, it should also be noted that this area also has the ability to recover quickly (coming out of various crises). The world practice of successful hotel operation has shown that the presence of benchmarking companies in developed countries has brought good results to various enterprises. Since the hotel industry in Georgia is not yet developed to a level that meets international standards, it would be a good idea to create the regional hotel associations, to invite experts who provide benchmarking with their consulting activities and services. This means that the high-ranking experts will be invited to select the most important indicators for the analysis. Creating a service standard framework will help the hotel industry to improve the quality of a service. Why is the knowledge of benchmarking tools important for hotels? Using benchmarking tools helps: 1. Investors to determine a range of investment in the construction of a hotel based on the tariffs and occupancy in the market. What will the hotel room cost based on the investment and how long will it take to get the investment back? 2. Revenue management increase revenue; the best example of this is the benchmarking operations provided by the hotel chain Ritz Carton. 3. Hotels to have more satisfied customers. This means if the hotel rating is higher than that of other hotels, more customers are attracted. 4. To increase the qualification of hotel staff and to increase their motivation. This will improve the quality of the work done by them. 5. To save money on experiments; By using the best experience and offering your own option, the hotel will raise its awareness and increase its popularity. Keywords: Benchmarking, Competition, Management, Hotel Services, Hospitality.

Perception of Final Year Hotel Management Students towards Working in Hotel Industry

2015 ◽  
Vol 1 (2) ◽  
Author(s):  
Rajeshree S. Pol ◽  
Hemraj Patil
Keyword(s):  
Work Experience ◽  
Hospitality Industry ◽  
Hotel Industry ◽  
Hotel Management ◽  
Industrial Training ◽  
Negative Work ◽  
Job Opportunities ◽  
Hotel Managers ◽  
Management Students ◽  
The Impact

Although the development of hotel industry can create new job opportunities it is often criticized that the hotel industry provides low skilled and less paid jobs. If todays students are going to be the hotel managers of tomorrow its important to understand their perceptions about hotel jobs. This paper focuses on final year students who have completed their industrial trainings and are ready for placement in hotels. The study finds that the students respondent neither favorable nor unfavorable towards the hotel jobs. The findings also show that there is willingness to work in hotel related jobs or study further about hospitality industry. Though the impact is debatable, a students negative work experience during the industrial training can influence their image of hotel industry.

scholarly journals Exploring the Environmental Practices in Hospitality through Booking Websites and Online Tourist Reviews

2020 ◽  
Vol 12 (24) ◽  
pp. 10282
Author(s):  
Diana Foris ◽  
Natalia Crihalmean ◽  
Tiberiu Foris
Keyword(s):  
Sustainable Development ◽  
Hospitality Industry ◽  
Hotel Industry ◽  
Digital Technologies ◽  
Environmentally Friendly ◽  
Current Position ◽  
Environmental Practices ◽  
Long Run ◽  
Hotel Managers

The major impact of hotel industry on the environment has become a serious concern for both hoteliers and tourists, with many studies showing that tourists are having more and more expectations from hoteliers to implement environmental practices. Considering the fact that most hotel bookings are now made online through booking websites, it is important for these to show and manifest the same preoccupation with the environment, by promoting environmentally friendly initiatives. The aim of the present study is to emphasize the crossroads between sustainability and digitalization, and to increase the role of digital technologies in encouraging a sustainable development of all tourism sectors, including hospitality. The study provides information and identifies important elements to assess the environmental practices of booking websites. In order to identify the position that booking websites and platforms take towards the environmental practices, the filter section of four booking platforms is analyzed. The present study aims not only to analyze the current position of booking platforms towards the environment, but also to identify methods that improve the way they highlight their implemented environmental practices, based on tourist’ reviews. In order to identify the customers’ opinion regarding these types of practices, a total of 31,800 tourist reviews posted on Booking.com were analyzed. The results have indicated that the level of awareness related to the need of protecting the environment, in the case of both hoteliers and tourists, must increase aspects that also imply the need for booking websites to highlight and encourage environmental practices. The obtained results are useful for booking websites developers who can adapt and make the website’s interface friendlier regarding environmental practices. In addition, hotel managers and entrepreneurs can make use of these results in order to develop new types of business in the hospitality industry, and in the long run the results are useful for increasing the awareness among tourists of the need for environmental practices. Suggestions are made on how booking websites can involve themselves more in environmentally friendly initiatives and in potential future study subject discussions.

scholarly journals The Influence of Training, Customer Orientation and Work Engagement on The Hotel Supervisor Professionalism

2020 ◽  
Vol 4 (2) ◽  
pp. 114-124
Author(s):  
Dewi Eka Arini ◽  
Dedi Purwana ◽  
Muchlis R. Luddin
Keyword(s):  
Work Engagement ◽  
Hospitality Industry ◽  
Customer Orientation ◽  
Hotel Industry ◽  
Professional Status ◽  
Job Engagement ◽  
Qualified Personnel ◽  
Skilled Personnel ◽  
Hotel Chain

The hospitality industry has grown in size and complexity to service demands that require a higher level of skills from its personnel. Qualified personnel and skilled personnel are at the core of any profession, thus the professional status of the hotel industry should encourage to maintain the quality of employees. This study aims to determine the effect of training, customer orientation and job engagement on the professionalism of hotel supervisors in the hotel industry in Indonesia based on the rapidly changing needs of customers in the industry. The data collected was taken from a national hotel chain totaling 49 hotels from several regions in Indonesia and taking a sampling of 219 supervisors.

Efficiency of Hotel Management. Training of Specialists in Hotel Industry Field

2020 ◽  
Vol 11 (2) ◽  
pp. 388
Author(s):  
Roman Nikolaevich USHAKOV ◽  
Elena Mikhajlovna KRYUKOVA ◽  
Valeriya Shotaevna KHETAGUROVA ◽  
Irina Viktorovna MUKHOMOROVA ◽  
Vladimir Vladimirovich ZELENOV
Keyword(s):  
Higher Education ◽  
Hospitality Industry ◽  
Higher Education Institutions ◽  
Hotel Industry ◽  
Management Training ◽  
Global Market ◽  
Hotel Management ◽  
Russian Higher Education ◽  
Training Professionals ◽  
Hotel Service

The article deals with the main issues recently faced by the hospitality industry, as well as suggestions for their elimination and minimization. The study has shown that the main issues include the large gap between the practical and theoretical aspects of the training process, in addition to the insufficient amount of practice during the whole course of studying in the field of “Hotel industry”, which makes it impossible to adequately prepare graduates for competition on the labor market in the area of hotel service. Other issues include the lack of language teaching in higher education institutions that specialize in training hospitality business professionals, which undermines the entire education system aimed at communication with foreign guests. In the article, the authors analyze the problems of Russian higher education related to training professionals for the hospitality industry. These problems lead to the loss of competitiveness on the European and global market of educational services. The authors identify the key elements in the training of specialists that require improvements to engage in competition. After the study in this field was conducted, the ways of solving the identified problems were proposed. The solutions involved the principles of creating a competitive school of hotel management in Russia as a factor in the development of the resource potential of hotels. As a result, the prestige of studying in such higher education institutions rises.

scholarly journals Supply logistics in the hotel industry: nature, structure, key indicators

2013 ◽  
pp. 317-325
Author(s):  
Igor Smyrnov
Keyword(s):  
Key Words ◽  
Inventory Management ◽  
Hospitality Industry ◽  
Hotel Industry ◽  
Material Resources ◽  
Supply Logistics ◽  
Key Indicators ◽  
Structure And Functions

This article is devoted to direction of logistics in the hospitality industry, particularly supply logistics in the hotel industry. The essence and types of links between hotel companies and suppliers, structure and functions of hotel’s logistics department methods and standards of hotel material resources inventory, management ways to improve support of material resources inventory on logistics approach were shown. Key words: hotel industry, supply logistics, goods and material resources.

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