scholarly journals Analisis Penilaian Kualitas Jenis Pelayanan Tebaik dengan Metode Analytic Network Process (ANP) di Kantor Dinas Kependudukan dan Pencatatan Sipil Kota Pematangsiantar

2021 ◽  
Vol 2 (1) ◽  
pp. 39-50
Author(s):  
Fajar Rudi Sartomo Samosir ◽  
Irfan Sudahri Damanik ◽  
Dedi Suhendro ◽  
Solikhun ◽  
Susiani

This study aims to determine the best service quality at the Pematangsiantar City Population and Civil Registration Office, which includes services for making Identity Cards (KTP), Family Cards (KK), birth certificates, marriage certificates and receipt making. The method used in this research is the Analytic Network Process (ANP) method. The data collection technique used is a questionnaire technique that is distributed directly to the people who come to take care of the needs of personal and family data files. The parameters used consist of the facilities provided, employee behavior, services, and provisions. Determining community satisfaction with a service can be seen from the quality of the type of service. The results of this study were obtained in rank-1 with a normal value of 0.49126400, rank-2 family cards with a value of 0.18988000, rank-3 birth certificates with a value of 0.16073800, marriage certificates rank-4 with a value of 0.09707200 and Finally, rank-5 receipt services with a value of 0.06104600 With this research it is hoped that it can help the Pematangsiantar City Population and Civil Registration Service to evaluate the services provided to the community in order to meet community expectations in terms of managing the needs of personal and family data files and knowing the types of best services.

Author(s):  
Rimawati Rimawati ◽  
Tuti Kurnia ◽  
Anas Alhifni

This study aims to determine the response of fishermen to insurance, so it can be seen how the right insurance model for fishermen in order to support the accessibility of capital to financial institutions such as LKMS. The determination of the insurance model in this study uses the Analytic Network Process (ANP) method, where the decision is made by considering and validating empirical experience. The results of this study indicate that the most appropriate insurance model is Partner Agent with a value of 0.4774. Partners who are invited to work together in this regard are KUD Fishermen. The most appropriate insurance product is a Health Insurance product with a weight of 0.4878. Based on these results the researchers made several alternative microinsurance models in accordance with each category of fishermen including, the KUDN Partner Model for Small Fishermen, the Micro-ABK Model for Workers Fishermen, and the Full Service Insurance Company (LPPA) Model for Fishermen employer.


2020 ◽  
Vol 16 (1) ◽  
pp. 86-99
Author(s):  
Khafid Ismail ◽  
Sucihatiningsih Dian Wisika Prajanti ◽  
Widiyanto Widiyanto

Abstract                                                 This study aims to develop a strategy for developing Earthenware Craft Business Group in Kasongan Tourism Village. This research method uses mix methods, used namely primary and secondary data. The analytical method used is the Analytic Network Process (ANP) analysis. The results showed that the priority order of the first criteria was the aspect of sales with a value weight of 49.3 %%, followed by the business actor aspect with a value weight of 31%, and the aspects of business products with a value weight of 19.5%. The finding of this research is that the sales aspect is a priority aspect to be developed. From the final results the determination of priorities obtained three main priorities namely aspects of product innovation with a weight of 39.16%, partnership with a weight of 38.81% and training with a weight of 36.32%. Keywords: earthenware, business, kasongan, analytic network process  Strategi Pengembangan Kelompok Usaha Kerajinan Gerabah  Dengan Pendekatan Analytic Network Process AbstrakPenelitian ini bertujuan untuk menyusun strategi pengembangan kelompok usaha kerajinan gerabah di Desa Wisata Kasongan. Metode penelitian ini menggunakan pendekatan kualitatif dan kuantitatif. Jenis data yang digunakan ada dua yaitu data primer dan sekunder. Metode analisis yang digunakan adalah analisis Analytic Network Process (ANP). Hasil penelitian menunjukkan bahwa urutan prioritas dari kriteria tersebut yang pertama adalah aspek penjualan dengan bobot nilai sebesar 49,3%%, selanjutnya diikuti oleh aspek pelaku usaha dengan bobot nilai sebesar 31 %, dan aspek produk usaha dengan bobot nilai sebesar 19,5%. Temuan dari penelitian ini adalah aspek penjualan adalah aspek yang diprioritaskan untuk dikembangkan. Dari hasil akhir penentuan prioritas diperoleh tiga prioritas utama yaitu aspek inovasi produk dengan bobot 39,16%, kemitraan dengan bobot 38,81% dan pelatihan dengan bobot 36,32%. Kata kunci: gerabah, kasongan, kerajinan, pengembanganKeywords: Earthenware, Business, Kasongan, Analytic Network Process


Author(s):  
Nil Firdaus ◽  
Amiur Nuruddin ◽  
Fifi Hasmawati

Implementation of good governance in cash waqf institutions is a must. But in its implementation in West Sumatra there are still various problems in governance which have an impact on not maximizing the collection of cash waqf. Through the Analytic Network Process (ANP) approach this study tries to answer several questions: (1) what are the priority issues of cash waqf management, (2) What are the priority solutions for cash waqf management and (3) what are the cash waqf management strategy in West Sumatra. The results showed that the priority of problems in cash waqf management in West Sumatra in priority order were Human Resources (0.371), regulation (0.243), accountability (0.200) and products (0.184) with the rater agreement (W: 0.377). Priority results solutions with Human Resource solution sequences (0,367), regulator solutions (0.267), product solutions (0.183) and accountability (0.181). The results of the rater agreement with the value (0.348). While the results of the strategy in the order of collaboration with the Tungku Tigo Sajarangan are the top priority with a value (0.366), public education about cash waqf (0.324) and nazhir guidance and mauquf alaih (0.308). The rater agreement value is equal to (W: 0.111).


Jurnal Niara ◽  
2017 ◽  
Vol 9 (2) ◽  
pp. 45-49
Author(s):  
Surya Dailiati ◽  
Hernimawati Hernimawati ◽  
Sudaryanto Sudaryanto

Public agencies that provide public services accountable, transparent, accessible, easily accessible information is a public instasi some traits that have applied the principles of good governance. Office of Population and Civil Registration Pekanbaru is the public agency that organizes public services in the field of population and civil registration, including the service of National Identity Card, Family Card, registration and issuance of birth certificates and death.This study aims to determine how the Principles of good governance. This research is a qualitative descriptive study. The sampling technique used was purposive sampling technique. Data collection technique used observation and interview and questionnaire. The data used in this study is the apparatus of the state and civil society is managing the administration. The data obtained were analyzed using descriptive analysis technique that consists of data reduction, data presentation and conclusion. Based on the research that the application of the principles of good governance is good but there are some that need to be improved. Namely, equality and the supremacy of law. For that we need an improvement in some aspects.


Author(s):  
Majid Azizi ◽  
Gholamreza Mehdikhanloo

This study was carried out due to the severe dearth of research on the role of design in furniture production and the furniture market in Iran. Accordingly, this research proposes a decision making model to select the best solution for the role of design in this industry. The four possibilities that can be considered as potential solutions include using fashion design in furniture production (S1), using engineering design in furniture production (S2), using a combination of fashion and engineering designs in furniture production (S3), and applying the leading country’s design capability with an outsourcing approach in furniture production (S4). The Analytic Network Process and Super Decision software were used to synthesize and analyze the model. It was found that all of the calculated decisions were influenced by the strategic criteria. A value-weighted competency model was calculated in the first stage with the influence of strategic criteria on the model. Hierarchical design decisions were made for each of the competencies and their subsets (298 sub-criteria and 31 middle indices). Paired comparison matrices associated with the degree of importance of each of the competencies were achieved in the second stage. In the final stage, subsets of the competency’s weights and their sub-options were identified with the combination of the competencies and the best solution was obtained.  


Author(s):  
Awaluddin Awaluddin ◽  
Asyari Asyari ◽  
Amiur Nuruddin ◽  
Saparuddin Siregar

<p class="abstrak" align="center"><strong>Abstract</strong><strong> </strong><strong></strong></p><p>This research aims to uncover and map the problems faced by Islamic microfinance institutions (BPRS) both in terms of social and management. Afterward itrevealed, the solutions, strategies, and priority rankings of long-term alternative strategies were revealed using the analytic network process (ANP) method. The methodology used in this study is qualitative which aims to capture the views of sharia experts and scholars on the development of sharia microfinance institutions. The research findings related to the development model of Islamic microfinance institutions are (1). Criteria for the development of Islamic microfinance institutions include management issues,competition issues, policy issues and risk issues. Management problems are the dominant problems found in Islamic Microfinance Institutions with a value 0.427.Then followed by regulatory issues and 0.293 risks and finally 0.278 competition issues, the appraiser's agreement was 0.456 or 45.6%. (2).Then the determination of strategic planning with a value of 0.382 and affirmation of the value of the company and local genius 0.230,rater agreement 0.382 or 38.2%. These results show that the direct involvement of the Muslim community in West Sumatra as shareholders, founders and administrators has not been able to improve the quality of human resources in Islamic microfinance institutions.</p><p class="abstrak"><em>Penelitian ini bertujuan untuk mengungkap dan memetakan permasalahan yang dihadapi oleh lembaga keuangan mikro syariah (BPRS) baik dari sisi sosial maupun manajemen. Setelah itu, terungkap solusi, strategi, dan peringkat prioritas strategi alternatif jangka panjang dengan menggunakan metode analytic network process (ANP). Metodologi yang digunakan dalam penelitian ini adalah kualitatif yang bertujuan untuk menjaring pandangan para ahli dan cendekiawan syariah tentang perkembangan lembaga keuangan mikro syariah (BPRS). Instrumen analisis yang digunakan adalah Analytical Network Process (ANP) yang digunakan untuk menemukan permasalahan dan prioritas solusi dalam penelitian ini. Temuan penelitian terkait model pengembangan lembaga keuangan mikro syariah adalah (1). Kriteria isu pengembangan lembaga keuangan mikro syariah meliputi isu manajemen, isu persaingan, isu kebijakan dan isu risiko. Masalah manajemen merupakan masalah yang dominan ditemukan pada Lembaga Keuangan Mikro Syariah dengan nilai 0,427. Kemudian disusul masalah regulasi dan risiko 0,293 dan terakhir masalah persaingan 0,278, kesepakatan penilai 0,456 atau 45,6%. (2). Kemudian penetapan strategic planning dengan nilai 0,382 dan penegasan nilai perusahaan dan local genius 0,230, rater agreement 0,382 atau 38,2%. Hasil ini menunjukkan keterlibatan langsung masyarakat muslim Sumbar sebagai pemegang saham,pendiri dan pengurus masih belum mampu meningkatkan kualitas sumber daya manusia di lembaga keuangan mikro syariah. </em></p>


2016 ◽  
Vol 6 (2) ◽  
pp. 177
Author(s):  
Dwi Mustika Kusumawardani ◽  
Eko Sediyono

The development of services company in tourism is increasing. Therefore each tour & travel agent should be able to improve the quality of attractive and competitive products. This research builds a system analysis of supply chain management in the manufacturing of tour packages with SWOT analysis and Analytic Network Process (ANP). SWOT analysis is one way to decide marketing strategy for the company to able to face global competition. In this study, a SWOT analysis is used to select the best suppliers in tourism sector. Suppliers include: hotels, restaurants, attractions and accommodations. Combination of the best suppliers used as in one product of tour package. While the method of Analytic Network Process is used to rank the tour package has been obtained previously. In addition, this method is applied because it can provide information about the most influential of criteria in making tour package. This method conducted by looking at dependency relationship between among criteria. Then give them weight among criteria, sub-criteria and alternatives. The criteria used in the method of Analytic Network Process are: product, price, place and promotion. The results obtained from this research is the system analysis of supply chain management of tourism which capable of producing an attractive and competitive tour packages form of tour packages 1 with a value of 0.53. In addition, this information system provides information that the most influential criteria in making tour package is the product criteria with a value of 0.30. The next criterion which affects the making of attractive and competitive tour packages is price of criteria with a value of 0.28.


2021 ◽  
Vol 21 ◽  
pp. 85-96
Author(s):  
Enjel Maria Koagouw ◽  
Sisca Beatrix Kairupan ◽  
Marthinus Mandagi

The implementation of e-Government in public services using technology and information currently being implemented in the government sector is an electronic identity card. Implementing the electronic identity card policy is a program to implement the Single Identify Number. Every resident who meets the age requirements only has one identity called the Population Identification Number (NIK) until death. The purpose of this study is to focus on the description process related to the implementation of the Electronic Identity Card Policy at the Minahasa Regency Population and Civil Registration Office, namely How the Mechanism of the Electronic Identity Card Activity Program at the Minahasa Regency Population and Civil Registration Office. The research used is a qualitative descriptive research type. The data collection technique used is a combination of documentation studies. Interviews and observations. The data analysis technique uses an interactive model developed by Miles & Huberman; during the data collection process, three activities are carried out: data reduction, data presentation, and verification. The implementation of the electronic identity card encountered several problems related to service to the community. These problems can be seen in the mechanism for issuing electronic identity cards that do not run optimally as expected by the community. Communication and socialization that has not been appropriately implemented. The ability of employee resources in handling electronic identity cards is not optimal.


2021 ◽  
pp. 148-154
Author(s):  
Yuni Indah Lestari ◽  
Sarjon Defit ◽  
Y Yuhandri

Online service is a service that uses the help of the internet. This service can solve various types of business without having to meet directly with employees. This can be done quickly and on time. Especially when we are currently experiencing the Covid-19 pandemic, all existing services are carried out online and this is increasingly being done by many parties, because they can maximize in helping people's affairs online. This service makes it easier for the public to register which will be done online during this pandemic. The data that will be processed in this online service from 2019 to 2020 is about data about people who do not understand online services, negative community responses, positive community expectations. The method used in this study is the method with the C4.5 algorithm where this is one of the algorithms that will be used to determine a classification or group of data and will be predictive. The advantage of this algorithm is that it can produce a decision tree which will make it easier to implement and will have an acceptable level of accuracy. The results of this study are able to predict a value or determine the level of community satisfaction in 2021 appropriately. Therefore, this study can be used as a reference to determine the level of satisfaction at the Padang City Population and Civil Registration Office. The method used in this study is the prediction method using the C4.5 algorithm by using as many as 14 attributes. The data used in this study is sourced from data from online questionnaires and stored in the Disdukcapil database which has as many as 50 community data which have been presented in a CSV file. The analysis in this study uses the help of tools in the form of rapid miner software version 5.3,000. The results of this study are that there are 3 rules from the data processing process using the C4.5 algorithm where the rule is the final result of the decision tree form.


Author(s):  
Romindo Romindo ◽  
Jamaludin Jamaludin

Kegiatan bisnis pada toko daring semakin berkembang dengan seiring berkembangnya teknologi, proses jual dan beli dengan media internet pun semakin marak dilakukan oleh Masyarakat. Masyarakat tidak perlu lagi keluar rumah dan menghadapi macetnya jalan jika ingin membeli suatu barang. Perkembangan inipun dirasakan oleh masyarakat khususnya mahasiswa Politeknik Ganesha. Mahasiswa Politeknik Ganesha sering melakukan kegiatan berbelanja di toko daring atau biasa dikenal dengan online shop. Kegiatan yang dilakukan oleh mahasiswa Politeknik Ganesha ini seringkali menimbulkan perbincangan tentang toko daring. Perbincangan seputar toko daring untuk memenuhi kebutuhan mahasiswa dalam berbelanja online, serta perbincangan dalam perbandingan memilih toko daring mana yang terbaik dalam berlanja online. Dengan permasalahan yang terjadi dikalangan mahasiswa Politeknik Ganesha, maka penting diketahui dalam menentukan keputusan pemilihan toko daring mana yang terbaik dilingkungan Politeknik Ganesha. Proses pemilihan tersebut menggunakan metode Analytic Network Process (ANP) sebagai salah satu metode pada Sistem Pendukung Keputusan. 10 kriteria yang sudah ditentukan oleh mahasiswa Politeknik Ganesha, yaitu: Nomor Telepon/Chatting Online, Produk Popular, Gratis Ongkos Kirim, Sistem Pemabayaran, Logo, Sosial Media Link, Toko Finder, Merk Produk, Berita Terbaru, dan Trusmark. Dan 3 alternatif jenis Toko Daring yaitu: Bukalapak, Shopee dan Lazada. Hasil penelitian pada pengolahan data menggunakan metode ANP menunjukkan bahwa jenis toko daring yang bisa direkomendasikan dikalangan mahasiswa Politeknik Ganesha adalah yang peratama sebagai prioritas tertinggi Shopee = 3.80, kemudian yang kedua adalah Bukalapak = 3.73, dan yang terakhir adalah Lazada = 2.47.


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