Collective Narrative Expertise and the Narbs of Social Media

Author(s):  
Ananda Mitra

A fundamental epistemological question that has been the focus of much deliberation over time is: how do we know what we know? One of the answers to this question has been found in the theories of narrative asserting that humans learn through stories, ranging from religious epics to personal anecdotes. The social media phenomenon offers a unique form of narration that utilizes “narbs,” narrative bits that tell the stories of specific individuals who may be, but often are not, traditional experts. Yet, as a collection, these narbs could become the authoritative narrative about a particular issue where expertise is located in the collective. This chapter examines the theoretical basis of knowledge creation through narrative, and how the narbs of social media users are creating dynamic bodies of information. The chapter offers a lexicon for categorizing narbs and provides an analytical frame for examining them. The overall aim of this chapter is to demonstrate that interaction and new modes of gathering and disseminating information and knowledge in the digital environment require different and emergent expertise in narrative construction and interpretation.

Author(s):  
Rocco Agrifoglio ◽  
Concetta Metallo

The chapter aims to provide an overview of the role of social media for knowledge management in tourism industry. Respect than traditional tools, the social media penetration within such industry is growing thanks to opportunity for travelers and travel professionals to access critical tourism knowledge everywhere and every time. Prior research has mainly focused on how social media are changing the tourism industry, while it is lacking enough the contribution of these technologies to managing touristic knowledge. This chapter seeks to shed light on how social media support knowledge management, with particular attention to knowledge creation, sharing, and preservation processes, in tourism industry. In particular, while knowledge creation and sharing process have attracted the attention of scholars, knowledge preservation via social media seems be still in its infancy stage.


2018 ◽  
Vol 1 ◽  
pp. 205920431775197 ◽  
Author(s):  
Anton Killin

Music is a fascinating topic for evolutionary theory, natural philosophy, and narrative construction: music is a highly valued feature of all known living cultures, pervading many aspects of daily life, playing many roles. And music is ancient. The oldest known musical instruments appear in the archaeological record from 40,000 years ago (40 Kya) and from these we can infer even earlier musical artefacts/activities, as yet unrepresented in the archaeological record. I argue that, following research couched in the social brain hypothesis framework, a theoretical basis is emerging for the proposition that the (incremental) evolution of proto-music took hold in the late mid-Pleistocene, roughly 400 Kya, and perhaps earlier. Subsequently, musical activities and traditions incrementally evolved throughout modernity (from 250 Kya onwards), global dispersal from Africa (currently thought to be from 60-100 Kya onwards), and the Holocene (from 12 Kya). In this article I provide an overview of recent research and a sketch of music’s evolutionary career. I identify avenues for future research, including work in the evolution of the emotions, and the application of signalling theory to music archaeology.


Journalism ◽  
2016 ◽  
Vol 18 (10) ◽  
pp. 1292-1308 ◽  
Author(s):  
S Mo Jang ◽  
Yong Jin Park ◽  
Hoon Lee

Despite the social media’s agenda-setting power, the literature provides little understanding of how social media agendas survive and last long enough to trigger substantial public discussions. This study investigates this issue by tracking the ice bucket challenge campaign over an 18-week period. This article claims that the pattern of the intermedia process evolves over time along with the issue-attention cycle. We observed a round-trip intermedia agenda setting where the direction is reversed as the agenda waxes and wanes. Both social and mainstream media continued to generate a heightened level of issue attention after the buzz was cooled down.


2020 ◽  
Vol 02 ◽  
Author(s):  
Luis Meneses

The Social Media Engine relies on interactive computer-mediated technologies and the increased impact, readership, and alt-metrics present in open access repositories—while fostering public engagement, open social scholarship, and social knowledge creation by matching readers with publications. In this paper I focus on a discussion that explores the possibilities of integrating a search engine that ranks its results according to trends in social media with large-scale open access repositories. Ultimately, this discussion aims to explore the implications of creating tools to emphasize the connections between documents that can be treated as objects of study as well.


2021 ◽  
Vol 11 (9) ◽  
pp. 3872
Author(s):  
Jose Moreno Ortega ◽  
Juan Bernabé-Moreno

The massive impact caused by the COVID-19 pandemic has left no one indifferent, becoming an unprecedented challenge. The use of protections such as sanitary masks has become increasingly common, restrictions in our daily lives, such as social distancing or confinements, have had serious consequences on the economy and our welfare state. Although the measures imposed throughout the world follow the same pattern, they have been applied with different criteria depending on the country. Over extended periods of time, people tend to change their perception of an event and its magnitude, or in other words, they stop being so concerned despite the seriousness of the matter. In this paper, we introduce a new metric to quantify the degree of emotional concern of people being affected by a topic, and we confirm how populations from different countries follow this trend of downplaying the effect of the pandemic and reach a state of indifference. To do this, we propose a method to analyze the social media stream over time extracting the different emotional states from the Russel Circumplex plane and computing the shifting created by the tragic event—the pandemic. We complete this metric by incorporating searching behavior to reflect not only push contents but also pull inquiries. The resulting metric establishes a relationship between the pandemic and the emotional response by defining the degree of Emotional Concern. Although the method can be applied to any location with a significant and varied amount of geo-localized social media streams, the scope of this paper covers the most representative cities in Europe.


2021 ◽  
pp. 016344372110271
Author(s):  
Justin Buss ◽  
Hayden Le ◽  
Oliver L Haimson

Transgender people use social media for identity work, which takes place over time and across platforms. In this study, we interviewed 20 transgender social media users to examine transgender identity management across the social media ecosystem. We found that transgender social media users curate their social media experiences to fit their needs through creating accounts on different platforms, maintaining multiple accounts on individual platforms, and making active decisions about content they post, networks they are connected to, and content they interact with. In this way, transgender people’s social media curation is not limited to their own identity presentations, but also involves curating the content they see from others and whom they include in their networks. Together, these two types of online curation enable transgender social media users to craft social media worlds that meet their social and self-presentational needs.


2018 ◽  
Vol 17 (4) ◽  
pp. 1-14
Author(s):  
Prasad Kulkarni ◽  
Ajay Inamdar

The research aims to analyse the impact of social media on customer service provided by the E-tailing companies in India. The analysis depicted that antecedent variables of customer service such as personal greetings, idea generation, loyalty benefits, and feedback mechanisms have a positive impact but they fail to create an impression on the consequence variables such as loyalty development, time efficiency, and knowledge creation. Researchers conclude that the lack of clarity in media vehicles communication, proliferation of e-tailing, and their rivalry create issues among the consumers of E-tail companies.


Author(s):  
Danielle K. Kilgo

After the death of Michael Brown in Ferguson, Missouri, mainstream newspaper coverage focused extensively on protesters actions and left little room for narratives that explore the demands, grievances, and agendas of the social movement to end police violence and save Black lives. Over time, coverage of Black Lives Matter protests remained problematic and publicly critiqued. This chapter uses a content analysis of newspaper coverage four years after the death of Michael Brown to reassess press coverage narratives that dominated the protests that followed the police killing of unarmed Stephon Clark in Sacramento, California. Digital newspaper coverage from national, large metropolitan and local papers was analyzed for six months after the March 20, 2018 shooting of Clark. Coverage was also tracked through public social media networks to look for narrative patterns in the most shared coverage.


Author(s):  
M. Stella Morgana

Abstract This article navigates ruptures and transformations in the processes of resistance performed by Iranian workers between two key events of the history of contemporary Iran: the 1979 Revolution and the 2009 Green Movement. It explores how labor activism emerged in the Islamic Republic, and illustrates how it managed to survive. Drawing from the concepts of resistance, collective awareness and counter-conduct as its theoretical basis – between Antonio Gramsci and Michel Foucault – the article details the changing strategies that workers adopted over time and space to cope with the absence of trade unions, monitoring activities, and repression in the workplace. It demonstrates that workers' agency was never fully blocked by the Islamic Republic. However, it tests the limits imposed by the social context to discourage activism, beyond state coercive measures and policies.


2017 ◽  
Vol 12 (3) ◽  
pp. 341-353 ◽  
Author(s):  
Jason Harshman

Purpose The purpose of this paper is to report on a qualitative study that examined how pre-service teachers (PSTs) used mobile technology and experiential learning to critically examine the processes that shape places over time. During Summer course work that occurred prior to beginning their field experience and student teaching, participants explored neighborhoods and public spaces, and researched the history as well as contemporary issues relevant to the places in which their future students live, play, work, shop, and go to school. The use of social media as a forum for sharing and reflecting upon their experiences provided opportunity to critique neoliberal and race-based public policies, as well as support reflection on the relationships between geography and teaching about social (in)justice in the social studies. Findings inform the work of teacher educators who seek to help teacher candidates think more deeply about how spatial contexts inform culturally sustaining and critically minded pedagogy in the social studies. Design/methodology/approach This qualitative study included pre- and post-surveys and two one-on-one interviews between research participants and the researcher. Data were also gathered through the use of posts made by participants to a shared social media account. Interested in the interactive process of subjects and their surroundings, symbolic interactionism provided the methodological framework for this study. Findings Involvement in the study provided PSTs with new ways of thinking about how places are shaped over time and the importance of incorporating local intersections of geography and injustice in the classroom. Through experiential learning, PSTs developed a critical understanding of how place relates to who they teach, moved away from deficit thinking about people and places, and, as evidenced in the examples shared, approached lesson planning as place-relevant and culturally sustaining social studies educators. Originality/value The majority of students enrolled in teacher education courses in the USA remains white and it is well documented that most possess few cultural and geographic ties to the schools and students they work with as PSTs. Interested in the intersection of race, place, and teacher education, this paper discusses research conducted with 12 pre-service secondary social studies teachers (PSTs) who were enrolled in an eight-week Summer seminar course that preceded their Fall field experience and Spring student teaching placements to learn how they interpret their movement through spaces and their understanding of how geography, race, and agency intersect and impact students.


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