Model to Estimate the Human Factor Quality in FLOSS Development

Author(s):  
Zulaima Chiquin ◽  
Kenyer Domínguez ◽  
Luis E. Mendoza ◽  
Edumilis Méndez

This chapter presents a Model to Estimate the Human Factor Quality in Free/Libre Open Source Software (FLOSS) Development, or EHFQ-FLOSS. The model consists of three dimensions: Levels (individual, community, and foundation), Aspects (internal or contextual), and Forms of Evaluation (self-evaluation, co-evaluation, and hetero-evaluation). Furthermore, this model provides 145 metrics applicable to all three levels, as well as an algorithm that guides their proper application to estimate the systemic quality of human resources involved in the development of FLOSS, guide the decision-making process, and take possible corrective actions.

2021 ◽  
Vol 10 (1) ◽  
pp. 34
Author(s):  
Shinji Akatsu ◽  
Ayako Masuda ◽  
Tsuyoshi Shida ◽  
Kazuhiko Tsuda

Open source software (OSS) has seen remarkable progress in recent years. Moreover, OSS usage in corporate information systems has been increasing steadily; consequently, the overall impact of OSS on the society is increasing as well. While product quality of enterprise software is assured by the provider, the deliverables of an OSS are developed by the OSS developer community; therefore, their quality is not guaranteed. Thus, the objective of this study is to build an artificial-intelligence-based quality prediction model that corporate businesses could use for decision-making to determine whether a desired OSS should be adopted. We define the quality of an OSS as “the resolution rate of issues processed by OSS developers as well as the promptness and continuity of doing so.” We selected 44 large-scale OSS projects from GitHub for our quality analysis. First, we investigated the monthly changes in the status of issue creation and resolution for each project. It was found that there are three different patterns in the increase of issue creation, and three patterns in the relationship between the increase in issue creation and that of resolution. It was confirmed that there are multiple cases of each pattern that affect the final resolution rate. Next, we investigated the correlation between the final resolution rate and that for a relevant number of months after issue creation. We deduced that the correlation coefficient even between the resolution rate in the first month and the final rate exceeded 0.5. Based on these analysis results, we conclude that the issue resolution rate in the first month once an issue is created is applicable as knowledge for knowledge-based AI systems that can be used to assist in decision-making regarding OSS adoption in business projects.


Author(s):  
Hüseyin Tolu

To chapter concerns emerging cybernetics, which is the school of “meaning to lead” and is particularly associated with the idea of dominations and controls. This chapter initially anatomizes the sociology of software cybernetics into two broad movements—free/libre and open source software (FLOSS) and proprietary close source software (PCSS)—to argue a good software governance approach. This chapter discusses (a) in what matters and (b) for what reasons software governance of Turkey has locked into the ecosystems of PCSS and, in particular, considers causes, effects, and potential outcomes of not utilizing FLOSS in the state of Turkey. The government has continuously stated that there are no compulsory national or international conventions(s) and settlement(s) with the ecosystems of PCSS and that there is no vendor lock-in concern. Nevertheless, the chapter principally argues that Turkey has taken a pragmatic decision-making process of software in the emerging cybernetics that leads and contributes to techno-social externality of PCSS hegemonic stability.


2016 ◽  
Vol 15 (01) ◽  
pp. 151-185 ◽  
Author(s):  
Mario Silic ◽  
Andrea Back

“Nobody ever got fired for buying IBM,” was a widely used cliché in the 1970s in the corporate IT (information technology) world. Since then, the traditional process of purchasing software has dramatically changed, challenged by the advent of open source software (OSS). Since its inception in the 1980s, OSS has matured, grown, and become one of the important driving forces of the enterprise ecosystem. However, it has also brought important IT security risks that are impacting the OSS IT adoption decision-making process. The recent Heartbleed bug demonstrated the grandeur of the issue. While much of the noise relates to the amplification of perceived risks by the popular mass media coverage, the effect is that many enterprises, mainly for risk reasons, have still chosen not to adopt OSS. We investigated “how do information security related characteristics of OSS affect the risk perception and adoption decision of OSS” by conducting an online survey of 188 IT decision-makers. The proposed Open Source Risk Adoption Model offers novel insights on the importance of the perceived risk antecedents. Our research brings new theoretical contributions, such as understanding the perceived IT security risk (PISR) relationship with adoption intention (AI) in the OSS context, for researchers and important insights for IT information professionals. We have found that IT security risk has a significant role in OSS adoption intention. Our results offer possible future research directions and extend existing theoretical understanding of OSS adoption.


Author(s):  
Hüseyin Tolu

To chapter concerns emerging cybernetics, which is the school of “meaning to lead” and is particularly associated with the idea of dominations and controls. This chapter initially anatomizes the sociology of software cybernetics into two broad movements—free/libre and open source software (FLOSS) and proprietary close source software (PCSS)—to argue a good software governance approach. This chapter discusses (a) in what matters and (b) for what reasons software governance of Turkey has locked into the ecosystems of PCSS and, in particular, considers causes, effects, and potential outcomes of not utilizing FLOSS in the state of Turkey. The government has continuously stated that there are no compulsory national or international conventions(s) and settlement(s) with the ecosystems of PCSS and that there is no vendor lock-in concern. Nevertheless, the chapter principally argues that Turkey has taken a pragmatic decision-making process of software in the emerging cybernetics that leads and contributes to techno-social externality of PCSS hegemonic stability.


1995 ◽  
Vol 11 (2) ◽  
pp. 133-137 ◽  
Author(s):  
Juan Fernández ◽  
Miguel A. Mateo ◽  
José Muñiz

The conditions are investigated in which Spanish university teachers carry out their teaching and research functions. 655 teachers from the University of Oviedo took part in this study by completing the Academic Setting Evaluation Questionnaire (ASEQ). Of the three dimensions assessed in the ASEQ, Satisfaction received the lowest ratings, Social Climate was rated higher, and Relations with students was rated the highest. These results are similar to those found in two studies carried out in the academic years 1986/87 and 1989/90. Their relevance for higher education is twofold because these data can be used as a complement of those obtained by means of students' opinions, and the crossing of both types of data can facilitate decision making in order to improve the quality of the work (teaching and research) of the university institutions.


2021 ◽  
Vol 11 (12) ◽  
pp. 5690
Author(s):  
Mamdouh Alenezi

The evolution of software is necessary for the success of software systems. Studying the evolution of software and understanding it is a vocal topic of study in software engineering. One of the primary concepts of software evolution is that the internal quality of a software system declines when it evolves. In this paper, the method of evolution of the internal quality of object-oriented open-source software systems has been examined by applying a software metric approach. More specifically, we analyze how software systems evolve over versions regarding size and the relationship between size and different internal quality metrics. The results and observations of this research include: (i) there is a significant difference between different systems concerning the LOC variable (ii) there is a significant correlation between all pairwise comparisons of internal quality metrics, and (iii) the effect of complexity and inheritance on the LOC was positive and significant, while the effect of Coupling and Cohesion was not significant.


2015 ◽  
Vol 19 (4) ◽  
pp. 791-813 ◽  
Author(s):  
Zilia Iskoujina ◽  
Joanne Roberts

Purpose – This paper aims to add to the understanding of knowledge sharing in online communities through an investigation of the relationship between individual participant’s motivations and management in open source software (OSS) communities. Drawing on a review of literature concerning knowledge sharing in organisations, the factors that motivate participants to share their knowledge in OSS communities, and the management of such communities, it is hypothesised that the quality of management influences the extent to which the motivations of members actually result in knowledge sharing. Design/methodology/approach – To test the hypothesis, quantitative data were collected through an online questionnaire survey of OSS web developers with the aim of gathering respondents’ opinions concerning knowledge sharing, motivations to share knowledge and satisfaction with the management of OSS projects. Factor analysis, descriptive analysis, correlation analysis and regression analysis were used to explore the survey data. Findings – The analysis of the data reveals that the individual participant’s satisfaction with the management of an OSS project is an important factor influencing the extent of their personal contribution to a community. Originality/value – Little attention has been devoted to understanding the impact of management in OSS communities. Focused on OSS developers specialising in web development, the findings of this paper offer an important original contribution to understanding the connections between individual members’ satisfaction with management and their motivations to contribute to an OSS project. The findings reveal that motivations to share knowledge in online communities are influenced by the quality of management. Consequently, the findings suggest that appropriate management can enhance knowledge sharing in OSS projects and online communities, and organisations more generally.


2017 ◽  
Vol 12 (7) ◽  
pp. 129
Author(s):  
Mona Mohamed Abd Elghany ◽  
Reem Aly Elharakany

The quality of education is influenced by the managerialization of the universities, which refers to the introduction of substantial changes in the decision-making processes of the academic institutions, and the application of renewed information systems along with new managerial methodologies to restructure the organisational strategic relationships with stakeholders. This paper proposes a questionnaire to assess the importance of facilities in universities according to their financial budget consumed value. Semi Structured Interviews were conducted with the heads of logistic and financial departments in Egyptian universities, twenty public universities and twenty-three private universities, in order to identify criteria for the most significant university's facilities and appealing infrastructure that contributes to the quality of education.


2019 ◽  
Vol 1 (1) ◽  
pp. 85-92
Author(s):  
Robert Sałek

Abstract The issue of quality is a very important aspect of the operation of transport companies. In relation to the area of their activity it primarily focuses on the quality of services provided, which can be verified e.g. on the basis of timeliness of deliveries or accepted complaints. This allows for examining the quality after providing the service in order to take future pro-quality actions. However, is it possible to affect the quality of services provided before their provision? The transport process itself is preceded with a range of actions taken within the framework of detailed planning and organization, which can significantly influence the quality of services. The decisions made at the management level are conditioned by many factors determining the course of future events, however, this is not always enough to make the process run uninterruptedly. Therefore, it is important to structure basic actions at the initial stage so as to allow the smooth conduct of the decision-making process for the specific task in order to subsequently focus on the detailed analysis of the actions planned. In the paper, the author attempts to characterize the fundamental factors affecting the decisions taken during the planning and organization of the transport process. The objective of the conducted research is to verify initial decisions and their significance for the improvement in the quality of transport services provided. There was conducted the algorithmization of actions and interpretation of their importance for the quality of decisions taken at the preparatory stage and during transport.


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