Mobile Services in Finland

2011 ◽  
pp. 166-177
Author(s):  
Jarkko Vesa
Keyword(s):  
Mobile Phone ◽  
Text Messaging ◽  
Current Trend ◽  
Mobile Telephone ◽  
End User ◽  
Mobile Business ◽  
Track Record ◽  
Mobile Telephones ◽  
Michael Porter ◽  
Mobile Industry

“It is therefore dangerous to assume that there would ever be any major opportunities in the field of chargeable end-user services targeted for private customers.” Pursiainen & Leppävuori (2002, p. 53) Finland is one of the leading countries in the world in the use of mobile telephones. This is the traditional way of presenting this small country in the northern part of Europe with a little over five million people. Finland has an excellent track record in developing and commercializing mobile telephone service: the analog NMT network was launched commercially in 1982, the first commercial GSM network was opened in 1991 by Finnish operator Radiolinja, and in 2001, the number of mobile subscriptions exceeded the number of fixed telephone lines. Finland was also one of the first countries were SMS-based text messaging became a huge success. Probably the most interesting thing about Finland, when it comes to mobile business, is, of course, the fact that the world’s largest mobile phone maker Nokia comes from Finland. Thanks to Nokia, the Finnish telecom cluster has grown and prospered for years. However, recently more and more mobile phone manufacturing-related business has moved to Asia, where production costs are lower and end-user markets are closer. The current trend has raised much concern regarding the future of the Finnish telecom cluster if Nokia decides to transfer manufacturing and R&D away from Finland. During the past few years, the Finnish mobile industry has been facing major challenges. As Michael Porter has pointed out in his analysis of the evolution of business clusters (see Chapter VI for a more detailed discussion about clusters), nothing lasts forever: a cluster that was booming may become obsolete as technologies or customer needs change — or when the relative competitive advantage of different countries shifts. But let’s take a few moments to learn more about one possible way of analyzing the mobile industry of Finland.

User Design and the Democratization of the Mobile Phone

First Monday ◽  
2006 ◽  
Author(s):  
Leopoldina Fortunati
Keyword(s):  
Mobile Phone ◽  
Mobile Telephone ◽  
Italian Society ◽  
Social Classes ◽  
Material Object ◽  
Technological Environment ◽  
Industrial Organizations ◽  
Mobile Telephones ◽  
User Design ◽  
Society Today

When the mobile phone was first introduced into Italy, it was considered an arrogant and vulgar technology used only by those at the top of society. Today, however, the mobile phone is used across all Italian social classes and is considered highly fashionable. This transformation in perceptions of this technology — and, therefore, its uses — can usefully be understood as, simultaneously, the democratization of the mobile telephone. One of the most important factors that made this technology more acceptable in Italian society was its redesign as a material object, undertaken in response to the actual needs and practices of users. Once individual users found their own identities and desires reflected in the mobile telephone, they were far more likely to incorporate this technology into their personal ecologies. Even though mobile telephones are very much the product of large industrial organizations, this case also demonstrates the contribution of users to design of the technological environment that then in turn governs their own behaviors.

The Effect of Service Quality on Customers' Satisfaction in Mobile Phone Services in the UAE

2020 ◽  
Vol 8 (1) ◽  
pp. 75-94
Author(s):  
Emad Yusuf Masoud
Keyword(s):  
Customer Satisfaction ◽  
Service Quality ◽  
Mobile Phone ◽  
Service Providers ◽  
Mobile Service ◽  
Behavioural Difference ◽  
Mobile Industry ◽  
Quality Dimensions ◽  
Service Quality Dimensions ◽  
Network Quality

This study aims to determine the dimensions of mobile service quality and to examine their effect on customer satisfaction in UAE mobile phone service providers while also investigating the behavioural differences between mobile phone customers with prepaid and postpaid subscriptions. A combination of the SERVPERF model has been adopted as the main framework for analyzing service quality. A structured questionnaire instrument was designed for data collection. The present study concentrates on the level of customers’ satisfaction for leading service providers in the UAE mobile industry. Etisalat and Du were chosen for this study. A sample of (452) mobile phone users in Abu Dhabi city was selected at random using convenience-sampling. We found a positive effect of both functional and technical service quality (network quality) on customers’ satisfaction. Functional and technical dimensions were good predictors of customer satisfaction and confirmed the multidimensional nature of service quality. Also, the service quality dimensions; reliability, assurances, and responsiveness are found to be significant predictors of customer satisfaction. Behavioural difference between mobile phone customers is also significant in predicting customer satisfaction for postpaid subscribers. However, only reliability and network quality are significant predictors of customer satisfaction for prepaid subscribers. The model developed in this study provides marketers and researchers with a diagnostic tool to assess service quality from the perspectives of customers to meet the customer’s expectations and ensure customer satisfaction.

Internet and Mobile Phone Text Messaging Intervention for College Smokers

2008 ◽  
Vol 57 (2) ◽  
pp. 245-248 ◽  
Author(s):  
William Riley ◽  
Jami Obermayer ◽  
Jersino Jean-Mary
Keyword(s):  
Mobile Phone ◽  
Text Messaging ◽  
Text Messaging Intervention

DI-072 Mobile phone text messaging to improve adherence to antiretroviral treatment in hiv-infected patients

2015 ◽  
Vol 22 (Suppl 1) ◽  
pp. A102.3-A103
Author(s):  
M Manzano ◽  
R Jimenez ◽  
A Tristancho ◽  
R Morillo ◽  
C Haro ◽  
...  
Keyword(s):  
Mobile Phone ◽  
Text Messaging ◽  
Antiretroviral Treatment

scholarly journals Potential effects on cardiometabolic risk factors and body composition by short message service (SMS)-guided training after recent minor stroke or transient ischaemic attack: post hoc analyses of the STROKEWALK randomised controlled trial

BMJ Open ◽  
2021 ◽  
Vol 11 (10) ◽  
pp. e054851
Author(s):  
Birgit Maria Vahlberg ◽  
Erik Lundström ◽  
Staffan Eriksson ◽  
Ulf Holmback ◽  
Tommy Cederholm
Keyword(s):  
Risk Factors ◽  
Body Composition ◽  
Mobile Phone ◽  
Fat Mass ◽  
Text Messaging ◽  
Standard Care ◽  
Cardiometabolic Risk ◽  
Fat Free Mass ◽  
Control Group ◽  
Randomised Controlled

ObjectivesTo evaluate effects of mobile phone text-messaging exercise instructions on body composition, cardiometabolic risk markers and self-reported health at 3 months after stroke.DesignRandomised controlled intervention study with per-protocol analyses.SettingUniversity Hospital in Sweden.ParticipantsSeventy-nine patients (mean (SD) age 64 (10) years, 37% female) ≥18 years with good motor function (modified Rankin Scale ≤2) and capable to perform 6 min walking test at hospital discharge were randomised to either intervention (n=40) or control group (n=39). Key exclusion criteria: subarachnoid bleeding, uncontrolled hypertension, severe psychiatric problems or cognitive limitations.InterventionsThe intervention group received beyond standard care, daily mobile phone instructional text messages to perform regular outdoor walking and functional leg exercises. The control group received standard care.Main outcome measuresFat mass and fat-free mass were estimated by bioelectric impedance analysis. Cardiometabolic risk factors like blood lipids, glycated haemoglobin and blood glucose were analysed at baseline and after 3 months.ResultsBoth groups changed favourably in fat-free mass (1.83 kg, 95% CI 0.77 to 2.89; p=0.01, effect size (ES)=0.63 vs 1.22 kg, 95% CI 0.39 to 2.0; p=0.05, ES=0.54) and fat mass (−1.30 kg, 95% CI −2.45 to −0.14; p=0.029, ES=0.41 vs −0.76 kg, 95% CI −1.74 to 0.22; p=0.123, ES=0.28). Also, many cholesterol related biomarkers improved; for example, total cholesterol −0.65 mmol/L, 95% CI −1.10 to −0.2; p=0.06, ES: 0.5 vs −1.1 mmol/L, 95% CI −1.47 to −0.56; p>0.001, ES=0.8. However, there were no between-group differences. At 3 months, 94% and 86%, respectively, reported very good/fairly good health in the text messaging and control groups.ConclusionsNo clear effect of 3 months daily mobile phone delivered training instructions was detected on body composition, cardiovascular biochemical risk factors or self-perceived health. Further research is needed to evaluate secondary prevention efforts in larger populations after recent stroke.Trial registration numberNCT02902367.

scholarly journals Mobile phone communication for improving uptake of antiretroviral therapy in HIV-infected pregnant women: updated systematic review and meta-analysis

2021 ◽  
Author(s):  
Jacques L. Tamuzi ◽  
Gomer Lulendo ◽  
Patrick Mbuesse ◽  
Thierry Ntambwe
Keyword(s):  
Systematic Review ◽  
Mobile Phone ◽  
Pregnant Women ◽  
Hiv Testing ◽  
Text Messaging ◽  
Post Partum ◽  
Meta Analysis ◽  
Cochrane Central Register ◽  
Hiv Exposed ◽  
Mobile Phone Communication

Objective The aim of this systematic review is to provide some evidence on the use of mobile phone communication for improving ARV adherence during pregnancy, as well as to investigate whether text messaging on mobile phones could improve follow up in HIV exposed infants. Methods We did a systematic review and meta-analysis, using CENTRAL (Cochrane Central Register of Controlled Trials), Scopus, MEDLINE via PubMed, Web of Science, and CINAHL to search for studies in English published between 5 may 2016 to May 2021 that assessed the effects of mobile phone in HIV infected pregnant women. We used MetaPro version 3.0 to compute the OR 2 and RR and their 95%CI. We performed random-effects model meta analysis for estimating pooled outcomes. Results Nine studies were included in the meta-analysis. The pooled maternal postpartum retention was (OR 2.20, 95%CI: 1.55 to 3.13, I2 = 53.20%, P < 0.001). In the same line, the pooled odds of ART uptake was (OR 1.5, 95%CI: 1.07 to 2.11, I2 =0%, P = 0.020) and we found statistically significant impact of mobile phone on HIV testing at 6 weeks and above among HIV exposed children (OR 1.89, 95%CI: 1.04 to 3. 48, I2 = OR 1.89, 95%CI: 1.04 to 3. 48, I2 =88.04%, P = 0.032). Conclusion In comparison to our previous review, this updated review focuses on moderate evidence for mobile phone communication in HIV-infected pregnant women. The results showed that using a mobile phone improved maternal post-partum retention, ART uptake, and infant HIV testing at 6 weeks and older.

AUTHENTICATION OF FINGERPRINT BIOMETRICS ACQUIRED USING A CELLPHONE CAMERA: A REVIEW

2013 ◽  
Vol 11 (05) ◽  
pp. 1350033 ◽  
Author(s):  
MOHAMMED S. KHALIL ◽  
FAJRI KURNIAWAN ◽  
KASHIF SALEEM
Keyword(s):  
Mobile Phone ◽  
Mobile Phones ◽  
High Performance ◽  
Personal Information ◽  
Current Trend ◽  
Recognition System ◽  
Fingerprint Recognition ◽  
Fingerprint Biometrics ◽  
Smart Mobile Phone ◽  
Smart Mobile

Over the past decade, there have been dramatic increases in the usage of mobile phones in the world. Currently available smart mobile phones are capable of storing enormous amounts of personal information/data. The smart mobile phone is also capable of connecting to other devices, with the help of different applications. Consequently, with these connections comes the requirement of security to protect personal information. Nowadays, in many applications, a biometric fingerprint recognition system has been embedded as a primary security measure. To enable a biometric fingerprint recognition system in smart mobile phones, without any additional costs, a built-in high performance camera can be utilized. The camera can capture the fingerprint image and generate biometric traits that qualify the biometric fingerprint authentication approach. However, the images acquired by a mobile phone are entirely different from the images obtained by dedicated fingerprint sensors. In this paper, we present the current trend in biometric fingerprint authentication techniques using mobile phones and explore some of the future possibilities in this field.

Abstract 18144: Mobile Phone Text Messaging Improves Antihypertensive Drug Adherence in the Community

Circulation ◽  
2014 ◽  
Vol 130 (suppl_2) ◽  
Author(s):  
Paola Varleta ◽  
Carlos Akel ◽  
Monica Acevedo ◽  
Claudia Salinas ◽  
Javier Pino ◽  
...  
Keyword(s):  
Blood Pressure ◽  
Primary Care ◽  
Mobile Phone ◽  
Antihypertensive Drug ◽  
Educational Level ◽  
Text Messaging ◽  
Health Concern ◽  
Drug Adherence ◽  
Hypertensive Patients

Introduction: Hypertension is a major public health concern and the leading cause of cardiovascular disease worldwide. Prevalence of adequate blood pressure control is low and it is mainly associated to poor antihypertensive drug adherence. We hypothesized that education through mobile phone text messaging (SMS) would improve antihypertensive drug adherence in hypertensive patients followed in a primary care setting. Methods: Recently diagnosed hypertensive patients receiving antihypertensive drug treatment for less than 6 months were randomised to receive SMS related to improve drug adherence and to follow a healthy life style or no messages. Exclusion criteria were history of stroke, heart failure, myocardial infarction and hemodialysis. Patients were recruited from 12 different primary care clinics in Santiago, Chile, where free antihypertensive drug therapy was provided. All patients signed an informed consent after which a survey was performed. Compliance was assessed using Morinsky- Green-Levine Questionnaire.Text messages were sent every 12± 2 days. After a 6-month follow-up, a new survey was applied. An Ordinary Least Squares regression model was used to analyse the net difference between the two groups. Results: A total of 314 subjects were recruited, mean age 60 ±10 years, 35% male, 67% with low or medium educational level (≤12 years). Mean drug pill number was 2.1 per day and the mean time of drug prescription was 4±1 months; 150 subjects were randomised to text messages. No statistical difference between the control and the intervention groups in regards to gender, age, educational level, blood pressure and baseline compliance was found. Eleven patients were lost of follow-up. Adherence in the control group decreased from to 59,7 % at baseline to 51,7% ( p<0,05) at 6 months. By contrast, in the intervention group, it increased from 50,9 % to 62,7 % ( p<0,05). The absolute difference in mean adherence rate between the two groups was 19,8 % (Standard error: 0.081, p: 0.015). Conclusion: This study shows that education through SMS in patients with recently prescribed antihypertensive drugs improved adherence to treatment. SMS could become a good and easy- to- use intervention tool to overcome low adherence to drug treatments in the community.

Mobile Business Services

2011 ◽  
pp. 162-184 ◽  
Author(s):  
Jukka Alanen ◽  
Erkko Autio
Keyword(s):  
End User ◽  
Mobile Business ◽  
Business Services ◽  
Competitive Activity ◽  
Business Perspective ◽  
Consumer Services ◽  
Mobile Consumer

Mobile business services are attracting increasing attention and they promise a multibillion dollar market whose characteristics are quite distinct compared to mobile consumer services. Competitive activity among players keen on tapping into this opportunity is increasing rapidly. In this article, we look at mobile business services from a strategic business perspective. We chart the mobile business services landscape and discuss the underlying market drivers and potential end-user benefits. Additionally, we describe the competitive landscape and discuss the relative positions of the primary player groups.

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