E-Government Concepts, Measures, and Best Practicies

2011 ◽  
pp. 32-57 ◽  
Author(s):  
Shin Young-Jin ◽  
Kim Seang-tae
Keyword(s):  
Communication Technology ◽  
Public Service ◽  
Information Society ◽  
General Concept ◽  
Information Communication ◽  
New Paradigm ◽  
Benchmark Model ◽  
International Agencies ◽  
Brown University ◽  
And Performance

This chapter introduces e-government theory according to the development of information communication technology (ICT), in which the importance of national informatization has been emphasized and the goal of government has been converted to a new concept: that of e-government. First, we define several national concepts based on the study of those countries and international agencies with the most advanced structures of information society, and from these concepts, we establish the general concept from the viewpoints of supply, demand, and policy. Second, we explain how international agencies (UN, Brown University, Accenture, etc.) measure e-government according to the standards and performance. Third, we explain e-government projects that have been accepted as national policies under the national informatization plans and which have been executed in each country for better public service and efficient administration. Thus we expect that the countries needing a benchmark model while developing their own e-government may adopt the concepts we propose in this paper and may benefit from our experience to quickly embody e-government and evolve into the new paradigm that is mobile-Gov, TV-Gov, or ubiquitous-Gov.

E-Government Concepts, Measures, and Best Practicies

2007 ◽  
pp. 340-369 ◽  
Author(s):  
Shin Young-Jin ◽  
Kim Seang-tae
Keyword(s):  
Communication Technology ◽  
Public Service ◽  
Information Society ◽  
General Concept ◽  
Information Communication ◽  
New Paradigm ◽  
Benchmark Model ◽  
International Agencies ◽  
Brown University ◽  
And Performance

This chapter introduces e-government theory according to the development of information communication technology (ICT), in which the importance of national informatization has been emphasized and the goal of government has been converted to a new concept: that of e-government. First, we define several national concepts based on the study of those countries and international agencies with the most advanced structures of information society, and from these concepts, we establish the general concept from the viewpoints of supply, demand, and policy. Second, we explain how international agencies (UN, Brown University, Accenture, etc.) measure e-government according to the standards and performance. Third, we explain e-government projects that have been accepted as national policies under the national informatization plans and which have been executed in each country for better public service and efficient administration. Thus we expect that the countries needing a benchmark model while developing their own e-government may adopt the concepts we propose in this paper and may benefit from our experience to quickly embody e-government and evolve into the new paradigm that is mobile-Gov, TV-Gov, or ubiquitous-Gov.

scholarly journals Digitalization of Public Services—An Input Output Logit Analysis

2020 ◽  
Vol 3 (4) ◽  
pp. 56
Author(s):  
Shahzadah Nayyar Jehan ◽  
Mudalige Uthpala Indeelinie Alahakoon
Keyword(s):  
Service Delivery ◽  
Communication Technology ◽  
Public Service ◽  
Relative Effectiveness ◽  
Sri Lankan ◽  
Logit Analysis ◽  
Information Communication ◽  
Value Analysis ◽  
The Public ◽  
Information And Communication

In 2000, Sri Lanka designed an ambitious plan for the introduction of information and communication technology (ICT) in most government functions and in the public service delivery (PSD) system in the country. This process started in the early 2000s and gained momentum with several local and internationally funded initiatives. A systematic innovation concept was incorporated within the ICT regime, which ensured bottom-up learning for a smooth transformation from paper to digitized PSD systems. Towards this end, the Information Communication Technology Agency (ICTA) and Lanka Government Network (LGN) were established. ICT incorporation covered the operations of most government agencies and departments to improve governance and PSD. We analyzed the efficiency of the ICT regime to understand its impact on public service employee output as well as on services to the public. We collected service delivery data from both the employees and their clients using a Likert-scale questionnaire. The questionnaire enquired about the utility of the ICT regime introduced in various departments and ministries (DMs) of the Sri Lankan government. This paper analyzes the overall and relative effectiveness of the ICT regime in terms of the inputs incurred and the outcomes realized. First, we calculated the Cronbach’s alpha to test the robustness of the data. Second, we applied ordinal logistics analysis to understand the interrelations among various measures (inputs) and their impacts (outcomes). Finally, we conducted specificity, sensitivity, and predictive value analysis to assess the accuracy of the investigative model. Our findings suggest a positive correlation between the inputs and the outcomes of the ICT regime introduced to digitalize PSD. Our results further indicate that although the inputs and the outcomes are positively corelated, this correlation is not sufficiently strong, and the ICT implementation measures need further emphasis to demonstrate any significant impact on user confidence in this regime.

scholarly journals Dealing With Questions of Responsiveness in a Low-Discretion Context: Offers of Assistance in Standardized Public Service Encounters

2020 ◽  
Vol 52 (9) ◽  
pp. 1333-1361
Author(s):  
Elin Thunman ◽  
Mats Ekström ◽  
Anders Bruhn
Keyword(s):  
Service Delivery ◽  
Real Time ◽  
Communication Technology ◽  
Public Service ◽  
Social Insurance ◽  
Information Communication Technology ◽  
Service Encounters ◽  
Information Communication ◽  
Street Level ◽  
Competing Demands

A key theme in the research on bureaucratic encounters pertains to street-level bureaucrats’ opportunities for responsiveness when discretion is constrained by the introduction of standardized service delivery regulations, such as information communication technology (ICT). This article contributes to existing scholarship by exploring how low-discretion officials at the Swedish Social Insurance Agency Customer Center manage competing demands of making decisions that are built on regulations and simultaneously responding to the situation at hand and individuals’ needs. Analyzing real-time interactions using the conversation analytical concept of “offers of assistance” enables us to discover new aspects of interactional practices of responsiveness in standardized service encounters.

Information Societies

2009 ◽  
pp. 311-343
Author(s):  
Andrew Targowski
Keyword(s):  
Communication Technology ◽  
Information Society ◽  
Global Economy ◽  
Information Communication Technology ◽  
Point Of View ◽  
Information Communication ◽  
Way Of Life ◽  
Fast Development ◽  
Key Indicators ◽  
Different Levels

The purpose of this chapter is to define the evolution and key indicators of the information society that is being triggered by the Information Wave of the last 25 years. Several types of the information society from the point of view of information-communication technology (ICT) will be reviewed and their developmental paths will be defined. The fast development of the global economy based on information-communication technology (ICT) is supported by the information society, because without this technology it would be rather impossible to perceive information society. Depending on the different levels of a given country’s development, the information society has different levels of complexity and influence on the global economy and vice versa. Hence, it is important to recognize the information society’s different trends of development and their solutions and internal and external consequences. A question appears whether the information society is a new tool of thought or a new way of life. The answer to this question is provided in this chapter.

The Research on the Applications and Trends of the Information Communication Technology in the Information Society

2013 ◽  
Vol 321-324 ◽  
pp. 2760-2763
Author(s):  
Yang Shuo Zheng
Keyword(s):  
Communication Technology ◽  
Information Society ◽  
Information Communication Technology ◽  
Development Trend ◽  
Information Communication ◽  
The Social ◽  
Depth Analysis ◽  
User Demand ◽  
Basic Characteristics ◽  
Technology Level

The changes caused by the information technology revolution to the society not only improves the science and technology level, but also develops the social information comprehensively. Besides, it leads to the profound reform in the social mode of production and the lifestyle of the ordinary people. The paper does an in-depth analysis and prospect the development trends of the information communication technology from the perspective of relationship among the information society, computer and the Internet, and systematically summarizes the basic characteristics of the information communication technology and the development trend as well as puts forward to the necessity of the close combination of the information communication technology with the user demand.

Exploring barriers and possible actions suggested in rural libraries for information society: Perspectives from library practitioners in Malaysia

2021 ◽  
pp. 096100062110367
Author(s):  
Norshila Shaifuddin ◽  
Wan Satirah Wan Mohd Saman ◽  
Mad Khir Johari Abdullah Sani ◽  
Halida Yu
Keyword(s):  
Human Resources ◽  
Communication Technology ◽  
Information Society ◽  
Delphi Technique ◽  
Information Communication Technology ◽  
Information Communication ◽  
Face To Face ◽  
Rural Libraries ◽  
Practical Guidance ◽  
Scale Format

This study aims to explore the barriers when developing information societies and to suggest possible actions for rural libraries to participate in information societies, tailored to the needs of Malaysian rural libraries. This study employed a three-round Delphi technique; including a face-to- face interview in the first round, followed by two rounds of close-ended survey questions presented in a Likert-type scale format distributed to a selected group of leaders with experience in rural library planning and strategies. It reveals how funding, library infrastructures, information communication technology, local content resources, and human resources adversely affected rural libraries in the development of an information society. Based on the recommendation elicited for the five categories, this study suggests possible actions that provide practical guidance on the actions to be taken by the rural libraries in developing an information society.

HYDROPONICS IS A NEW PARADIGM AND A WAY OF FODDER PRODUCTION INTENSIFICATION

2020 ◽  
Author(s):  
Vladimir Popov
Keyword(s):  
Economic Efficiency ◽  
General Concept ◽  
New Paradigm ◽  
High Quality ◽  
Organic Product ◽  
Know How ◽  
Green Mass ◽  
Fodder Production ◽  
Adequate Quantity

Hydroponics is a way of intensification and a new paradigm of fodder production: from adaptive plant growing to operated cultivation of green mass of the set property. In a review the precondition of introduction of the alternative high-quality green foods "know-how" in completely controllable conditions are presented. Terms and definitions of the general concept and separate parts of hydroponic forage are given. Hydroponics makes for every day providing animals with the adequate quantity of high-quality forage. The hydroponics of forages allows to cultivate ecologically pure and organic product commercially, within economically defensible expenses. The synergy is shown and examples of zootechnical and economic efficiency are resulted.

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