DETERMINANTS OF STAFF COMPETENCY ON THE EFFECTIVENESS OF DEBT COLLECTION IN COMMERCIAL BANKS

Purpose: The study aimed to examine the determinants of determinants of staff competency on the effectiveness of debt collection in commercial banks.Methodology:The research was carried out through descriptive survey design. The total population of the study was 1118credit managers/supervisors or branch managersof the 37 commercial banks. A sample size of 118 respondents was selected through random sampling technique, which represents a 10% of the population. The study used both secondary and primary data specifically the study used a questionnaire as the preferred data collection tool. The questionnaire had close ended questions only. Secondary data on the level of Nonperforming loans/Gross loans was also collected. This study used the quantitative method of data analysis. Quantitative methods of data analysis included inferential and descriptive statistics. Descriptive statistics included frequencies and measures of tendency mainly mean. Inferential statistics include correlation and regression analysis. The tool for data analysis was Statistical Package for Social Sciences (SPSS) version 20 program. The results were presented using tables and pie charts to give a clear picture of the research findings.Results: It was possible to conclude that staff competence was highly emphasized in the banks. Results led to a conclusion that all employees received induction training and all the learning was incorporated on the job training. Results revealed that on the job training was important and effective in improving employee performance; training had improved the employees’ knowledge gap about the bank, which helped them to adjust comfortably to the work environment. It was also possible to conclude that the bank encouraged staff exchange programs with other employees who improve work knowledge and productivity and the bank offers short training in form of seminars to improve staff competency.Correlation results led to conclusion that that the relationship between staff competency and non-performing loans is negative and significant. The findings imply that staff competency has a significant effect on non-performing loans in the banks.Policy recommendation:it is recommended that staff competence be emphasized in the banks as it has an effect on the overall achievement of effective debt collection practices. Therefore the management is urged to encourage sharingofpotentially sensitive information on costs, quality, and productivity on financial performance with other employees.

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EFFECT OF FINANCIAL RESOURCES ON THE EFFECTIVENESS OF DEBT COLLECTION IN COMMERCIAL BANKS

International Journal of Finance and Accounting ◽

10.47604/ijfa.327 ◽

2017 ◽

Vol 2 (4) ◽

pp. 46

Author(s):

Peter Kitonga

Keyword(s):

Data Analysis ◽

Commercial Banks ◽

Quantitative Methods ◽

Survey Design ◽

Sampling Technique ◽

Descriptive Statistics ◽

Financial Resources ◽

Primary Data ◽

Sensitive Information ◽

Debt Collection

Purpose: The study aimed to examine the effect of financial resources on the effectiveness of debt collection in commercial banks.Methodology: The research was carried out through descriptive survey design. The total population of the study was 1118credit managers/supervisors or branch managersof the 37 commercial banks. A sample size of 118 respondents was selected through random sampling technique, which represents a 10% of the population. The study used both secondary and primary data specifically the study used a questionnaire as the preferred data collection tool. The questionnaire had close ended questions only. Secondary data on the level of Nonperforming loans/Gross loans was also collected. This study used the quantitative method of data analysis. Quantitative methods of data analysis included inferential and descriptive statistics. Descriptive statistics included frequencies and measures of tendency mainly mean. Inferential statistics include correlation and regression analysis. The tool for data analysis was Statistical Package for Social Sciences (SPSS) version 20 program. The results were presented using tables and pie charts to give a clear picture of the research findings.Results:Correlation results led to the conclusion that the relationship between financial resources and non-performing loans is negative and significant. This implies that an increase in the financial resources led to a decrease in non-performing loans. This further implies that financial resources influenced or affected non-performing loans negatively.Policy recommendation:it is recommended that staff competence be emphasized in the banks as it has an effect on the overall achievement of effective debt collection practices. Therefore the management is urged to encourage sharingofpotentially sensitive information on costs, quality, and productivity on financial performance with other employees.

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EXTENT OF INFORMATION MANAGEMENT ON EFFECTIVENESS OF DEBT COLLECTION IN COMMERCIAL BANKS.

International Journal of Finance and Accounting ◽

10.47604/ijfa.328 ◽

2017 ◽

Vol 2 (4) ◽

pp. 65

Author(s):

Peter Kitonga

Keyword(s):

Information Technology ◽

Data Analysis ◽

Information Management ◽

Commercial Banks ◽

Quantitative Methods ◽

Sampling Technique ◽

Descriptive Statistics ◽

Primary Data ◽

Sensitive Information ◽

Debt Collection

Purpose: The study aimed to examine the extent of information management on effectiveness of debt collection in commercial banks.Methodology: The research was carried out through descriptive survey design. The total population of the study was 1118credit managers/supervisors or branch managers of the 37 commercial banks. A sample size of 118 respondents was selected through random sampling technique, which represents a 10% of the population. The study used both secondary and primary data specifically the study used a questionnaire as the preferred data collection tool. The questionnaire had close ended questions only. Secondary data on the level of Nonperforming loans/Gross loans was also collected. This study used the quantitative method of data analysis. Quantitative methods of data analysis included inferential and descriptive statistics. Descriptive statistics included frequencies and measures of tendency mainly mean. Inferential statistics include correlation and regression analysis. The tool for data analysis was Statistical Package for Social Sciences (SPSS) version 20 program. The results were presented using tables and pie charts to give a clear picture of the research findings.Results: Results also led to the conclusion that management information system of the bank has been crucial in assisting employees to enhance their performance and productivity. It was possible to conclude that that the relationship between information technology management and non-performing loans is negative and significant. The findings imply that information technology has significant negative effect on non-performing loans.Policy recommendation: it is recommended that staff competence be emphasized in the banks as it has an effect on the overall achievement of effective debt collection practices. Therefore the management is urged to encourage sharing of potentially sensitive information on costs, quality, and productivity on financial performance with other employees.

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DETERMINANTS OF EFFECTIVE DEBT COLLECTION IN COMMERCIAL BANKS IN KENYA

International Journal of Finance and Accounting ◽

10.47604/ijfa.325 ◽

2017 ◽

Vol 2 (4) ◽

pp. 1

Author(s):

Peter Kitonga

Keyword(s):

Information Technology ◽

Information Systems ◽

Data Analysis ◽

Commercial Banks ◽

Quantitative Methods ◽

Management Information Systems ◽

Descriptive Statistics ◽

Management Information ◽

Debt Collection ◽

The Relationship

Purpose: The purpose of this study was to determine the determinants of effective debt collection practices in Kenyan commercial banks.Methodology:The research was carried out through descriptive survey design. The total population of the study was 1118credit managers/supervisors or branch managersof the 37 commercial banks. A sample size of 118 respondents was selected through random sampling technique, which represents a 10% of the population. The study used both secondary and primary data specifically the study used a questionnaire as the preferred data collection tool. The questionnaire had close ended questions only. Secondary data on the level of Nonperforming loans/Gross loans was also collected. This study used the quantitative method of data analysis. Quantitative methods of data analysis included inferential and descriptive statistics. Descriptive statistics included frequencies and measures of tendency mainly mean. Inferential statistics include correlation and regression analysis. The tool for data analysis was Statistical Package for Social Sciences (SPSS) version 20 program. The results were presented using tables and pie charts to give a clear picture of the research findings.Results:Results indicated that staff competence was highly emphasized in the banks. Results also revealed that the banks had invested in management information systems which were easy to use and compatible with other bank systems in place. Correlation results led to conclusion that that the relationship between staff competency and non-performing loans is negative and significant. It was concluded that the bank also had invested heavily intechnological resources to ensure smooth work flow of employees. Correlation results led to the conclusion that the relationship between financial resources and non-performing loans is negative and significant. The study further concludes that that the relationship between information technology management and non-performing loans is negative and significant. The findings imply that information technology has significant negative effect on non-performing loans.Policy recommendation:The study also recommends that investment in Information technology be emphasized in the banks as it has an effect on the overall achievement of competitive advantage. Therefore the organization is urged to invest in management information systems which are easy to use and which facilitate minimization of administration and operational costs.

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PENGARUH TUNJANGAN KINERJA (TUKIN) DAN MOTIVASI TERHADAP KINERJA PEGAWAI POLITEKNIK KELAUTAN DAN PERIKANAN SORONG

Jurnal Noken Ilmu-Ilmu Sosial ◽

10.33506/jn.v6i1.1048 ◽

2020 ◽

Vol 6 (1) ◽

pp. 1

Author(s):

Saharuddin Saharuddin ◽

B. Watunglawar ◽

Muhammad Guzali Tafalas

Keyword(s):

Regression Analysis ◽

Data Analysis ◽

Correlation Analysis ◽

Employee Performance ◽

Strong Relationship ◽

Research Data ◽

Descriptive Statistics ◽

Primary Data

The Purpose of this research is to process, analyze, prove empirically and discuss: (a) the effect of perfrormance benefits on the performance of Sorong Maritime and Fisheries Polythecnic employess; (b) The influence of motivation on the performance of Sorong Polytechnic Maritime and Fisheries employess; and (c) The join effect of performance and motivation allowance on the performance of Sorong Polytechnic Maritime and Fisheries employees. This research was conducted in September to November 2018. The author collected data through questionnaires and observation for a month. The population in this study is the Polytechnic Maritime and Fisheries totaling 66 people. This study is a study of facts in the form of opinions/opinion, attitudes, experiences or characteristics of people (respondents) as subject data in the form of primary data obtained from interviews, questionnaire and observation, also seconday data. Analysis of research data using descriptive statistics, with a view to finding strong relationship between variables through correlation analysis with regression analysis, by making comparisons by comparing the average sampel data or population. The results showed that (1) Performance allowance (X1) with all the components of its formation had no effect on employee performance (Y), so the first hypothesis stating that performance allowance (X1) affected employee performance (Y) was not proven; (2) Motivation (X2) with all the components of its formation affect employee performance (Y), so the first hypothesis stating that Motivation (X2) influences employee performance (Y) is proven.

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Pengaruh Kepemimpinan dan Disiplin Kerja terhadap Kinerja Pegawai pada Dinas Pendidikan Kota Banjarmasin

Jurnal Riset Inspirasi Manajemen dan Kewirausahaan ◽

10.35130/jrimk.v3i2.69 ◽

2019 ◽

Vol 3 (2) ◽

pp. 94-102

Author(s):

Eva Amalia ◽

Muhammad Rudiansyah

Keyword(s):

Data Analysis ◽

Linear Regression ◽

Data Collection ◽

Social Science ◽

Quantitative Methods ◽

Employee Performance ◽

Secondary Data ◽

Primary Data ◽

Analysis Technique ◽

The Social

This study aims to determine the effect of leadership and work discipline partially, and the effect of leadership and work discipline simultaneously on employee performance at Dinas Pendidikan Kota Banjarmasin.This research uses quantitative methods. The data used in this study consisted of primary data and secondary data. The population of this research is the employees of Dinas Pendidikan Kota Banjarmasin, amounting to 102 people. Sampling uses probability sampling. The technique of data collection was carried out by distributing questionnaires to 51 respondents from Dinas Pendidikan Kota Banjarmasin employees who were obtained using the Slovin formula. The data analysis technique used is multiple linear regression to determine the effect of leadership and work discipline on performance in Dinas Pendidikan Kota Banjarmasin using Statistical Package for the Social Science (SPSS) version 21.00 for windows.The results of the study concluded that the leadership and work discipline variables partially affect the performance of employees at the Banjarmasin City Education Office. The results of the study concluded that the variables of leadership and work discipline simultaneously affect the performance of employees at Dinas Pendidikan Kota Banjarmasin.

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PENGARUH BUDAYA KERJA, KEPEMIMPINAN, DISIPLIN KERJA DAN KOMPENSASI TERHADAP KINERJA KARYAWAN PT. KAI DAOP 5 PURWOKERTO

The Indonesian Journal of Public Administration (IJPA) ◽

10.52447/ijpa.v3i1.869 ◽

2017 ◽

Vol 3 (1) ◽

pp. 87-100

Author(s):

Karsono , ◽

Denok Kurniasih ◽

Dyah Retna Puspita

Keyword(s):

Regression Analysis ◽

Data Analysis ◽

Sample Size ◽

Multiple Regression Analysis ◽

Compensation Effect ◽

Employee Performance ◽

Primary Data ◽

Work Culture ◽

Study Population

Abstract: Employee performance is very important for an organization to achieve its goals. This study aims to analyze the influence of work culture, on employee performance, leadership on employee performance, work discipline on employee performance, compensation on employee performance and work culture, leadership, work discipline, compensation on employee performance at PT. KAI Daop 5 Purwokerto. The study population is all employees of PT. KAI Daop 5 Purwokerto as many as 623 employees. Determination of sample size with Slovin formula obtained by 86 respondents. The data used is the primary data obtained from the questionnaires distributed to respondents.Tehnik data analysis used is a quantitative approach. The data of the research were analyzed using multiple regression analysis. The results showed that: Work culture affect the performance of employees means that if the work culture increases then the performance of employees will increase. Leadership affects the performance of employees means that if the existing leadership is conducive to work then the performance of employees will increase, work discipline does not affect the performance of employees means employees who discipline work high and employees who work discipline less have the same performance height, Compensation effect on the performance of meaning if the compensation increases then employee performance will increase, work culture, leadership, work discipline and compensation together affect the employee's performance, meaning that if work culture, leadership, work discipline and compensation together increase the employee performance will increase. Keywords: Working Culture, Leadership, Work Discipline, Compensation, Employee Performance. Abstrak: Kinerja pegawai merupakan hal yang sangat penting bagi organisasi untuk mencapai tujuannya. Penelitian ini bertujuan untuk menganalisis pengaruh budaya kerja, terhadap kinerja pegawai, kepemimpinan terhadap kinerja pegawai, disiplin kerja terhadap kinerja pegawai, kompensasi terhadap kinerja pegawai dan budaya kerja, kepemimpinan, disiplin kerja, kompensasi terhadap kinerja pegawai di PT. KAI Daop 5 Purwokerto. Populasi penelitian adalah semua karyawan PT. KAI Daop 5 Purwokerto sebanyak 623 orang karyawan. Penentuan ukuran sampel dengan rumus Slovin diperoleh sampel sebanyak 86 responden. Data yang digunakan adalah data primer yang diperoleh dari kuisioner yang dibagikan kepada responden.Tehnik analisis data yang digunakan adalah pendekatan kuantitatif. Data hasil penelitian dianalisis menggunakan analisis regresi berganda. Hasil penelitian menunjukkan bahwa: Budaya kerja berpengaruh terhadap kinerja pegawai artinya apabila budaya kerja meningkat maka kinerja karyawan akan meningkat. Kepemimpinan berpengaruh terhadap kinerja pegawai artinya apabila kepemimpinan yang ada sangat kondusif untuk bekerja maka kinerja karyawan akan meningkat, Disiplin kerja tidak berpengaruh terhadap kinerja pegawai artinya pegawai yang disiplin kerjanya tinggi dan pegawai yang disiplin kerjanya kurang memiliki kinerja yang sama tingginya, Kompensasi berpengaruh terhadap kinerja artinya apabila kompensasi meningkat maka kinerja karyawan akan meningkat, Budaya kerja, kepemimpinan, disiplin kerja dan kompensasi secara bersama-sama berpengaruh terhadap kinerja pegawai, artinya apabila budaya kerja, kepemimpinan, disiplin kerja dan kompensasi secara bersama-sama mengalami peningkatan maka kinerja karyawan akan meningkat. Kata Kunci: Budaya Kerja, Kepemimpinan, Disiplin Kerja, Kompensasi, Kinerja Pegawai.

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IFRS9 TRANSITION IMPACT ON THE QUALITY OF FINANCIAL REPORTING INFORMATION: A CASE STUDY OF YEMEN COMMERCIAL BANKS

EPRA International Journal of Economics, Business and Management Studies ◽

10.36713/epra5989 ◽

2020 ◽

pp. 54-63

Author(s):

Mahdi Qasem Saeed, Saeed ◽

D. A. Nikam

Keyword(s):

Data Analysis ◽

Statistical Methods ◽

Financial Reporting ◽

Commercial Banks ◽

Positive Relationship ◽

Descriptive Statistics ◽

Ifrs 9 ◽

The Impact

The purpose of this study is to know the IFRS 9 transition impact on the suitability and reliability of the quality of financial reporting information. A questionnaire was used in data collecting. Out of 92 questionnaires, only 85 were valid and suitable. The data analysis has been done by using SPSS and several statistical methods through descriptive statistics such as averages, standard deviations, and T-test. This study adds to the literature by knowing the IFRS 9 transition impact on the suitability and reliability of the quality of financial reporting information in the commercial banks of Yemen. The study reached that there is a positive relationship between the impact of the adoption of the IFRS9 on the suitability and reliability of the quality of financial reporting information in Yemen commercial banks. Finally, the study was concluded with some recommendations. KEYWORDS: International Standard Financial Reporting IFRS9, Quality of Financial Reporting Information, Suitability, and Reliability, commercial banks.

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PENGARUH KOMPETENSI, KOMUNIKASI DAN BUDAYA ORGANISASI TERHADAP KINERJA KARYAWAN PT. SEMEN BOSOWA MAROS

EKUITAS (Jurnal Ekonomi dan Keuangan) ◽

10.24034/j25485024.y2014.v18.i4.106 ◽

2018 ◽

Vol 18 (4) ◽

pp. 524-540

Author(s):

Ali Baba

Keyword(s):

Organizational Culture ◽

Data Analysis ◽

Linear Regression ◽

Human Resource Management ◽

Human Resource ◽

Employee Performance ◽

Primary Data ◽

Cultural Organization ◽

Independent Variable ◽

Culture Positive

Influence of Competency, Communication and Cultural Organization on Employee Performance PT. Semen Bosowa Maros. To know and analyze the influence of competence, communication and organizational culture on employee performance of PT. Semen Bosowa Maros and as for the benefits to the parties bound research is expected to develop a repertoire of knowledge in the field of human resource management especially concerning competence, communication and organizational culture on employee performance. Data used in this study are primary data that responses to questionnaires from respondents with data analysis using multiple linear regression with SPSS 20. The sample in this research is 93 respondents employees of PT. Semen Bosowa Maros. Results of this study stated that based on the analysis of data in the show showed that 66.2% of an employee's performance is influenced by competence, communication and organizational culture this means that 33.8% (100% - 66.2%) the employee's performance is influenced by other factors, where the regression results indicate that the independent variable is the style of competency, communication and organizational culture positive and significant impact on the performance of employees of PT. Semen Bosowa Maros

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Pengaruh On The Job Training Terhadap Kinerja Karyawan (Studi di PT Kereta Api Indonesia (Persero) Kantor Pusat Bandung)

Jurnal Riset Bisnis dan Investasi ◽

10.35313/jrbi.v4i2.1183 ◽

2018 ◽

Vol 4 (2) ◽

pp. 19-27

Author(s):

Intan Widia Permatasari ◽

Harmon Chaniago

Keyword(s):

Job Training ◽

Employee Performance ◽

Transportation Services ◽

The Poor ◽

Simple Regression Analysis ◽

On The Job Training ◽

Owned Company ◽

Relationship Of ◽

The Relationship ◽

A Company

Nowadays, a company should be able to survive and compete against a changes in the business, therefore companies must be competitive in order to survive from changes that happen. One of actions that company takes to survive and compete is to improve the ability of major assets of the company itself, human resources. Job training in a company is the company's actions to improve the ability of employees to be able perform the duties and obligations as an employee, so the company's objectives will be achieved. One of job training often done by company is on-the-job training. Training the work which is done by the company will have an impact on both the poor level of the employee's performance. This research aims to determine the relationship between on-the-job training and employee performance. In this research , the object is PT Kereta Api Indonesia (Persero) Bandung Head Office which is a state-owned company engaged in the field of land transportation services. To know the relationship of both, the research method that is used is quantitative with interview techniques, questionnaires, literature, and calculations using SPSS for testing the hypothesis that using Pearson Product Moment correlation analysis, simple regression analysis, and test R square.

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