scholarly journals IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT IN DEVELOPING SANTRI CHARACTERS

2020 ◽  
Vol 1 (2) ◽  
Author(s):  
Mukhtar Mukhtar ◽  
Hidayat Hidayat ◽  
Siti Mariah Ulfah
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Character Education ◽  
Educational Institution ◽  
Descriptive Analysis ◽  
Research Approach ◽  
Total Quality ◽  
Organizational Goals ◽  
National Education ◽  
Whole Process

This article describes the implementation of Total Quality Management in developing students' characteristics, focusing on the problem of meeting the national education quality standards in order to improve the quality of management in developing the character of students. This study seeks to determine the implementation of TQM in developing the character of students in Islamic boarding schools, namely Pondok Pesantren PMDG Campus 10 Tanjung Jabung Timur, Talwah Al-Munawwaroh Merangin Regency and PKP Al-Hidayah Jambi City, by applying TQM standards to achieve organizational goals. Using a qualitative research approach with descriptive analysis, research results and conclusions that the pesantren is an educational institution that implements character education in an integrated manner throughout the whole process of education and learning. By implementing Total Quality management optimally by applying the management methodology of W. Edward Deming, Plan do check and Action that focus on customers, optimization of leadership roles, involving all employees / staff on quality and mutual commitment and continuous improvement will be able to develop the character of Santri. in accordance with the expectations of stakeholders so that a distinctive pesantren culture will be formed which distinguishes it from the education system outside the pesantren which is ready to face the times in the era of revolution 4.0.

scholarly journals Urgency of Quality Concepts and Total Quality Management (TQM) in Islamic Education Institutions

2020 ◽  
Vol 6 ◽  
Author(s):  
Nurul Mukarromah ◽  
Istikomah Istikomah ◽  
Eni Fariyatul Fahyuni
Keyword(s):  
Quality Management ◽  
Human Resources ◽  
Total Quality Management ◽  
Educational Institution ◽  
Educational Institutions ◽  
Management Approach ◽  
Total Quality ◽  
Organizational Goals ◽  
National Education ◽  
Long Run

Total quality Management (TQM) is a form of organization management approach that emphasizes quality, with the aim of achieving success in the long run, as well as providing satisfaction to its customers. This paper aims to provide an illustration that the management of an educational institution requires the concept of integrated quality management in an effort to develop strategies to achieve organizational goals maximally. Because in this quality management there is a mature, measurable and realistic planning concept in accordance with the available resources. Educational institutions as institutions whose outside targets are in the form of increased human resources with complex aspects, namely intellectual, emotional and spiritual. Clearly it really needs the concept of Total Quality Management in an effort to produce graduation in accordance with the vision and mission of national education objectives. This study is a library research, so that the main data sources are books, journals and other reading sources. Its conclusion is that educational institutions as institutions that create human resources. It is said to be successful if implementing the concept of Total Quality Management with the main objective on customer satisfaction, namely students, parents, community, nation and country. As for the main movers are the principal with all other personnels in that  institution the education.

PENGARUH TOTAL QUALITY MANAGEMENT (TQM) TERHADAP KINERJA PERUSAHAAN MELALUI PERILAKU PRODUKTIF KARYAWAN PADA PT. TOMORROW’S ANTIQUES INDONESIA

2019 ◽  
Vol 1 (2) ◽  
pp. 1-20
Author(s):  
I Wayan Suartina ◽  
Ni Nyoman Adityarini Abiyoga Vena Swara ◽  
Ni Luh Sri Astiti
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Path Analysis ◽  
Quantitative Method ◽  
Descriptive Analysis ◽  
Company Performance ◽  
Total Quality ◽  
Analysis Technique ◽  
Z Value

This study aims to determine the effect of Total Quality Management (TQM) on employee productive behavior and company performance at PT. Tomorrow’s Antiques Indonesia. This study uses a quantitative method with a sample of 104 employees. Data was collected by observation, interviews, documentation, literature, and questionnaires. The analysis technique used descriptive analysis, path analysis (analysis path), and sobell test. The results of the total quality management (TQM) research have a positive and significant effect on employee productive behaviour at PT. Tomorrow's Antiques with coefficient of 0.986 and a sig value of 0.00 <0.05; employee productive behavior has a positive and significant effect on company performance at PT. Tomorrow's Antiques with coefficient of 0.606 and a sig value of 0.00 <0.05; total quality management (TQM) has a positive and significant effect on company performance at PT. Tomorrow's Antiques with coefficient of 0.396 and a sig value of 0.00 <0.05, and employee productive behaviour can mediate the effect of total quality management (TQM) on company performance at PT. Tomorrow's Antiques with Z value (17,311) > Z table (1,96).

scholarly journals Influence of Total Quality Management on Students’ Academic Achievement in Public Secondary schools in Ifakara Town Council

2021 ◽  
Vol 3 (1) ◽  
pp. 158-171
Author(s):  
Joy Kakingo ◽  
Chrispina Lekule
Keyword(s):  
Academic Achievement ◽  
Quality Management ◽  
Secondary Schools ◽  
Total Quality Management ◽  
Management Approach ◽  
Educational Goals ◽  
Research Approach ◽  
Total Quality ◽  
Town Council ◽  
Educational Stakeholders

The issue of quality education has become one of the major concerns among government leaders, policymakers and various educational stakeholders. Yet, the application and usefulness of Total Quality Management (TQM) in public secondary schools in Tanzania has remained vague and at times problematic. This study examined the benefits of implementing TQM for the improvement of students’ academic achievement in public secondary schools. For the purpose of this study, Total Quality Management refers to a management approach in which the school's departments, resources and activities are deliberately organized to improve quality and achieve pre-determined educational goals. In conducting this study, a mixed research approach with the convergent parallel design was adopted. Data was collected through interviews and open-ended questionnaires involving 112 respondents from four public secondary schools in Ifakara Town Council, Morogoro, Tanzania. The findings indicate that TQM improves classroom instruction, contributes to employees’ continuous improvement and promotes teamwork among organization departments. Likewise, the findings indicate that TQM enhances good leadership and encourages goal setting in the organization which leads to students’ academic achievement. The paper concludes with recommendations on the interventions to be adopted as a means of promoting the effectual implementation of TQM in public secondary schools. Heads of schools as key implementers of TQM are encouraged by this study to utilize the available resources to promote quality services as well as establishing a model for TQM implementation for students’ academic achievement

scholarly journals REVITALISASI PENDIDIKAN KEAGAMAAN ISLAM ERA DIGITAL 4.0

2019 ◽  
Vol 12 (2) ◽  
pp. 278
Author(s):  
Hasbi Indra
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
General Education ◽  
Religious Education ◽  
Boarding School ◽  
Total Quality ◽  
Religious School ◽  
National Education ◽  
The Future

<p class="15cKeywordsBInggris">Islamic religious of schools that Qur’anic Education, Diniyah and Islamic Boarding School, have Regulation Goverment No. 20/2003, those of a place urgent for development of nations in the future. The Nasional of Education Systems have varians of national education and foundation education have bring a quality its are equity with general Education. The quality of national schools system have under position in Asian State that Singapura, Thailand, Malaysia and Vietnam. This time and in the future Islamic religious school are face of competation with schools in regional as well as international. This era a degree amongts on Asian Nations in freedom trade in MEA. This religious education cannot be avoided and the alumni must prepare themselves with science and technology as well as other competencies or skills. There is already an instrument in this education but to respond to the challenges that need revitalization in its curriculum and this education is managed with total quality management.</p><p class="16aJudulAbstrak"><strong>Abstrak</strong></p><p class="16bIsiAbstrak">Pendidikan keagamaan Islam seperti Taman Pendidikan Al-Quran, Diniyah dan Pesantren telah dipayungi oleh UU No. 20/2003 dan menjadi salah satu pilar penting dalam pengembangan pendidikan nasional ke depan. Pendidikan ini telah menjadi bagian dari sistem pendidikan nasional yang kualitasnya diarahkan setara dengan pendidikan nasional pada umumnya dan bahkan pada tingkat regional maupun internasional. Kualitas pendidikan nasional yang di dalamnya ada pendidikan ini masih berada di bawah negara-negara Asia seperti Singapura, Thailand, Malaysia dan Vietnam. Saat ini dan mendatang produk pendidikan berada di tengah kompetisi perdagangan antar negara di tingkat regional maupun internasional. Di masa ini telah menghadapi perdagangan bebas antar negara Asia yang disebut dengan MEA. Hal ini tidak bisa dihindari oleh pendidikan keagamaan ini dan alumninya harus menyiapkan dirinya dengan ilmu dan teknologi serta kompetensi atau keterampilan lainnya. Telah ada di pendidikan ini instrumennya namun untuk merespons tantangan yang ada diperlukan revitalisasi di kurikulumnya dan pendidikan ini dikelola dengan total quality management.</p>

scholarly journals THE URGENCY OF TOTAL QUALITY MANAGEMENT IN ACADEMIC SUPERVISION TO IMPROVE THE COMPETENCY OF TEACHERS

2020 ◽  
Vol 9 (02) ◽  
pp. 297
Author(s):  
Saihu Saihu
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Educational Institution ◽  
School Principal ◽  
Teacher Competence ◽  
Total Quality ◽  
Theoretical Concepts ◽  
Teacher Competency ◽  
The Right

This paper discusses one way to improve teacher competency through academic supervision as a form of implementation of TQM (Total Quality Management). Academic supervision is considered to be able to provide solutions in the improvement process, as well as improving the quality of teachers in an educational institution. This paper focuses on theoretical concepts, objectives, principles, planning, and techniques in the implementation and follow-up of academic supervision. Sources of data in this paper are obtained through collecting data and information through bibliographic aids or commonly referred to as reference books. This paper uses qualitative research methodologies with applied research. The results of this paper indicate that true academic supervision can improve teacher competence in an educational institution. Of course this is supported by careful planning, also the right techniques in its implementation. However, because this academic supervision is a form of implementing TQM, it refers to one of the characteristics of TQM that is continuous improvement, it is necessary to have a follow-up as a form of continual improvement over the implementation of academic supervision that has been carried out previously by the school principal or madrasa headmaster. Thus, the results to be achieved from this implementation are improvements, as well as increasing teacher competence in an educational institution.

scholarly journals Total Quality Management (TQM) Tahfidz Al-Qur'an Islamic Boarding School: A Study at Tahfidz Daarul Qur'an Islamic Boarding School Tangerang

2021 ◽  
Vol 26 ◽  
pp. 250-261
Author(s):  
Abdul Hamid Arribath ◽  
Agus Suradika ◽  
Sopa Sopa
Keyword(s):  
Quality Management ◽  
Public Relations ◽  
Total Quality Management ◽  
Qualitative Method ◽  
Boarding School ◽  
Total Quality ◽  
Education Standards ◽  
National Education ◽  
Learning Evaluation ◽  
Depth Interviews

Generally, there is a gap in Total Quality Management (TQM) of education in the application of the management of tahfidz al-Qur'an in Islamic boarding schools. The purpose of this study is to determine the Total Quality Management (TQM) model of the Tahfidz al-Qur'an Islamic Boarding School which is based on the Edward Sallis Education TQM model, in order to realize the National Education Standards (SNP). This research uses the descriptive qualitative method. The research site is a modern Islamic boarding school at the Tahfidz Daarul Qur'an Islamic Boarding School, Tangerang City, Banten, Indonesia. Data collection techniques in this study used in-depth interviews, observation, and literature. While data analysis in making decisions using Miles and Huberman (data reduction, data presentation, and drawing conclusions). The results showed that there were 12 elements of TQM Pesantren Tahfidz al-Qur'an, including leadership, commitment to quality, customer satisfaction, continuous improvement, integrated curriculum, and learning evaluation, learning media and models, education & training, infrastructure standards, finance and financing, public relations and pesantren, unity of vision and mission, and objectives, as well as analyzing the situation.

scholarly journals Analysis of Implementation Total Quality Management at Educational Institutions in Indonesia

2021 ◽  
Vol 5 (1) ◽  
pp. 101
Author(s):  
Mercy Hosang ◽  
Deitje A. Katuuk ◽  
Viktory N.J. Rotty ◽  
Jeffry S.J. Lengkong
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Cultural Change ◽  
Educational Institution ◽  
Quality Standard ◽  
Educational Institutions ◽  
Quality Of Education ◽  
Total Quality ◽  
Continuous Quality

The implementation of total quality management is applied to every educational institution as an effort to improve the quality of education. In this case, it is important to carry out management functions in each educational institution. This article discusses the implementation of total quality management in educational institutions to seek to improve the quality of education in achieving a quality standard in education. Every educational institution should show better quality and be able to compete. This is intended so that educational institutions continue to gain the trust of the public and stakeholders. To continue to get this, it must be improved continuously, both physically and non-physically. So as to make a quality educational institution and guaranteed quality. There are several main things that need to be considered in implementing total quality management in the world of education, namely: continuous quality improvement; determine quality standards, cultural change; changes in the organization; and maintain relationships with other agencies and customers and evaluate the system if anything is not appropriate

scholarly journals IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT: THE EFFECT ON PATIENT SAFETY CULTURE, SERVICE QUALITY, AND ITS IMPACT ON PATIENT SATISFACTION AND PRIVATE HOSPITAL PERFORMANCE IN MANADO CITY

2021 ◽  
Vol 9 (7) ◽  
pp. 44-58
Author(s):  
Jessy Jousina Pondaag ◽  
Paulus Kindangen ◽  
Hendra N. Tawas ◽  
Jacky Sigfried Beatrix Sumarauw
Keyword(s):  
Patient Safety ◽  
Patient Satisfaction ◽  
Quality Management ◽  
Service Quality ◽  
Total Quality Management ◽  
Safety Culture ◽  
Patient Safety Culture ◽  
Hospital Performance ◽  
Research Approach ◽  
Total Quality

The purpose of this research is to determine the effect of implementation of Total Quality Management (TQM) on patient safety culture, service quality, patient satisfaction, and hospital performance. This research conducted in private hospitals in Manado City which are: GMIM Pancaran Kasih Hospital, Advent Hospital, Sitti Maryam Hospital, and Siloam Hospital. The research approach used in this research is quantitative approach. The population in this research is the inpatients. Data collection technique conducted by questionnaires, documentation and observation. The sampling technique used in this research is saturated sampling (census). Data analysis conducted by using path analysis with the using SPSS ver. 25. The result of this research shows that the implementation of Total Quality Management impacted positively significantly on patient safety culture, the implementation of Total Quality Management impacted positively significantly on hospital service quality, the implementation of Total Quality Management impacted insignificantly on patient satisfaction, the implementation of Total Quality Management impacted positively significantly on hospital performance, Patient Safety Culture impacted positively significantly on patient satisfaction, Patient Safety Culture impacted positively significantly on hospital performance, Service Quality impacted positively significantly on hospital performance, Hospital Performance impacted positively significantly on hospital performance, and Patient Satisfaction impacted positively significantly on hospital performance.

A Study on Adaptability of Total Quality Management in Engineering Education Sector

2012 ◽  
Vol 2 (4) ◽  
pp. 25-37 ◽  
Author(s):  
Chandra Sekhar Patro
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Engineering Education ◽  
Quality Management System ◽  
Educational Institution ◽  
Educational Institutions ◽  
Second Phase ◽  
Total Quality ◽  
Two Phase

Quality management is an approach to management which requires establishing quality policies, procedures and practices on regular basis. Engineering education is a process of developing techno human resources, which are to be used later as input to industry which in turn produces goods and services for the societal use. Having considered the current situation of the engineering educational system and the quality of all its individual components it can be noticed that the awareness of the importance of education as a foundation for the growth and development of the country, such as India, is not strong enough. Engineering graduates passing out from educational institutions have to fulfill modern and high standard requirements that are needed by industry. Therefore, there is a greater need to instill quality in engineering education to produce technically skilled and creative man-power in India. The continuous assessment of quality is of paramount importance for educational institution. Education efficiency and success does not depend just on quantity but as well on quality. This paper has discussed key points for the improvement in the quality of engineering education with a case study undertaken at various engineering colleges in India. The study was conducted in two phase; first phase is the critical investigation of the literature and the second phase is a study on the quality of engineering education provided by the educational institutions in Visakhapatnam city. A simple random sampling technique was adopted for the study. A research study described in this paper identifies and analyses the quality of engineering education at the educational institutions which adopt the total quality management system to increase the quality and meet the industrial requirements and then suggests some ingredients to improve the quality.

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