scholarly journals Restoring Tourism Industry in India after Covid-19: A Case Study

2021 ◽  
pp. 284-298
Author(s):  
Vijay raj B. V. ◽  
A. Jayanthila Devi
Keyword(s):  
Swot Analysis ◽  
Secondary Data ◽  
Tourism Industry ◽  
Case Study Analysis ◽  
Corona Virus ◽  
Travel Restrictions ◽  
Travel Industry ◽  
The Impact ◽  
Special Case

Purpose: This research paper assesses the effect of Corona Virus or COVID-19 on Indian tourism industry and also focuses on restoring Indian tourism by suggesting/recommending tourism industries to change their approach towards tourists which brings back the departed glory. According to WTCC, the Covid-19 epidemic is depended upon to cost the movement business basically USD 22 billion achieving a lack of 50 million situations all throughout the world. India is no special case; the travel industry has seen a critical decay during 2020.In such a circumstance India is no exemption; the travel industry has seen a huge decrease during 2020. GOI has an urgent job to carry out in recovery and development of the travel industry. To avoid the spread of the covid-19 government of India imposed lockdown in all the states including union territories, travel restrictions, national international flight restrictions which made worst effect on Indian tourism by causing huge damage towards country’s GDP and also many peoples lost their employments. Objectives: we aim to present the restoration of Indian tourism industry which got worst affected by COVID-19 pandemic by providing recommendations to restore the same. Design/Methodology/Approach: Data are collected from various scholarly articles, web articles, and this paper presents Strength, weakness, Opportunities, and Threat (SWOT analysis) as a way promoting approach for the Travel sector within the aspect of the Covid-19 Epidemic. Findings/Result: Based on the SWOC analysis of the tourism industry, restoring the tourism industry in India have got many challenges, threats and opportunities are discussed. Originality/Value: Built on secondary data available, this paper analyses the impact/Consequence of Corona Virus or Covid-19 on travel/tourism industry in India. paper Type: Case Study Analysis.

scholarly journals Tourism Potential and Strategy to Develop Competitive Rural Tourism in Indonesia

2021 ◽  
Vol 5 (2) ◽  
pp. 131-141
Author(s):  
Dina Mayasari Soeswoyo ◽  
◽  
Mellia Jeneetica ◽  
Liliana Dewi ◽  
Made Handijaya Dewantara ◽  
...  
Keyword(s):  
Local Governments ◽  
Swot Analysis ◽  
Secondary Data ◽  
Tourism Industry ◽  
Rural Tourism ◽  
Primary Data ◽  
Tourism Destination ◽  
Study Approach ◽  
Tourism Potential

This study aims to identify tourism potential and a set of strategies for a competitive rural tourism development using a case study in Sukajadi Tourism Village, Bogor Regency, West Java. This study is a descriptive qualitative type with an exploratory case study approach. Primary data were obtained from deep field observation and interview with key informants, while secondary data was obtained from the results of literature studies and documentation. This research used identification analysis techniques of 11 tourism components modified from several experts, CHSE analysis, work program government (PROKER), market preferences, and SWOT analysis as well as SWOT Matrix. The result of this study was obtained great potential and 15 main strategies for the development of the Sukajadi Tourism Village which is currently starting to grow, namely making serious and aggressive efforts on the internal aspects of village tourism destination, as well as collaboration with tourism industry and local governments to create a competitive rural tourism destination. An active and aggressive strategy is needed for the development of Sukajadi village as a competitive rural tourism destination, based on micro and macro perspectives.

scholarly journals Measures of Post Covid-19 Pandemics in Hospitality and Tourism Industries

2020 ◽  
Vol 3 (1) ◽  
pp. 56-66
Author(s):  
Dipak Bastola
Keyword(s):  
Secondary Data ◽  
Tourism Industry ◽  
Extensive Literature ◽  
Corona Virus ◽  
Government Documents ◽  
The Hours ◽  
Hospitality And Tourism ◽  
Negative Impacts ◽  
Tourism And Hospitality ◽  
The Impact

The study entitled, Measures of post Corona virus pandemics in hospitality and tourism industries, aims to find the impact of the occurrence of corona virus on the tourism industry in Nepal and its preventive measures. The objective of the study is to collect the programmatic ideas to reduce the negative impacts of COVID-19 in Nepalese Tourism and Hospitality Industries. The secondary research methodology- predominantly secondary data has been used- has been implemented for the research. Several pieces of literature, journal articles, research or thesis paper, government documents, etc., are considered to collect the necessary information for the study. For data collection, the secondary data has been collected through extensive literature reviews. In conclusion the need of the hours is to function all stakeholders of this sector in collaborative and coordinated manner not only to mitigate the repercussions of this volatile pandemic but also to formulate short-term, mid-term and long term plans to ease the recovery.

scholarly journals Challenges and Opportunities in the Inbound Tourism of Japan After Disaster and Pandemic

2021 ◽  
Vol 10 (1) ◽  
pp. 99-119
Author(s):  
Rohayati Paidi ◽  
Mohd Najmuddin Suki ◽  
Md Nasrudin Md Akhir ◽  
Geetha Govindasamy ◽  
Siti Fatimah Abdul Halim
Keyword(s):  
Growth Rate ◽  
Secondary Data ◽  
Tourism Industry ◽  
Steady Increase ◽  
Tourism Research ◽  
Factors Influencing ◽  
Inbound Tourism ◽  
Challenges And Opportunities ◽  
The Impact

According to the data published by JTB Tourism Research & Consulting Co., for the period beginning 1990 until 2019, the growth rate of inbound tourism in Japan has shown a steady increase which resulted in an average of 11.5% every year. This encouraging development was the result of the full-fledged ‘‘Inbound Tourism Initiative’’ campaign launched in 2003, which originally aimed at attracting 10 million foreign tourists to Japan in 2010. However, it is undeniable that there were so many challenges Japan had to overcome alongside that process due to problems that arise out of things beyond control such as natural disasters and epidemics. This article discusses in detail the volatile situation plaguing the inbound tourism industry in Japan. Analyzing from one single perspective that is why people would or would not travel to Japan, this paper seeks to observe how Japan managed to realize the inbound tourism rebound after disasters and epidemics. By employing secondary data analysis, this effort aims to present data about the determinants and factors influencing inbound tourism to Japan from as many countries as possible. This work will then examine in depth the challenges and opportunities that Japan might need to deal with in addressing the impact of COVID-19 on inbound tourism by taking Malaysia as a case study.

Proportional Representation and its Impacts on Multi Ethnic Society of Sri Lanka

2016 ◽  
Vol 3 (5) ◽  
Author(s):  
Seeni Mohamed Aliff
Keyword(s):  
Sri Lanka ◽  
Institutional Design ◽  
Qualitative Case Study ◽  
Secondary Data ◽  
Electoral System ◽  
Ethnic Violence ◽  
Institutional Affiliation ◽  
Secondary Data Sources ◽  
The Impact

This paper will examine the impact of PR electoral systems in a divided society. This research will explore the strength and weakness of the current electoral system and institutional design of Sri Lanka and will recommend changes to decrease the risk of minority exclusion in decision making and ethnic violence. The objectives of this research are to examine the character of the merits and demerits of the PR, and to investigate and assess the impacts of the PR in the multi ethnic societies of Sri Lanka. The study is a qualitative case study, and primary and secondary data sources have been employed to gather relevant data. The My Fieldwork was conducted in Sri Lanka, with the intention of gaining a better and more thorough understanding of the current situation. The interviews conducted were as such not structured or semi-structured, due to the interviewees’ varying professional background and institutional affiliation. Accordingly, unstructured interviews, as well as informal conversations and meetings, were conducted throughout Sri Lanka.

scholarly journals Using patient feedback to drive quality improvement in hospitals: a qualitative study

BMJ Open ◽  
2020 ◽  
Vol 10 (10) ◽  
pp. e037641
Author(s):  
Simone Berger ◽  
Ana Maria Saut ◽  
Fernando Tobal Berssaneti
Keyword(s):  
Quality Improvement ◽  
Customer Service ◽  
Secondary Data ◽  
Study Data ◽  
Patient Feedback ◽  
Multiple Case ◽  
Net Promoter ◽  
The Impact ◽  
Quality Tools

ObjectivesAlthough different forms of patient feedback are available, their use in hospital management is still limited. The objective of this study is to explore how patient feedback is currently used in hospitals to improve quality.DesignThis is a qualitative exploratory multiple case study. Data collection included nine interviews, of an average duration of 50 min, conducted between March and June 2019. Additionally, a document and secondary data analysis were performed.SettingThis study was conducted in three Brazilian hospitals selected for their solid patient feedback practises.ParticipantsManagers from the customer service, quality, nursing, operations, projects and patient experience departments of the three hospitals.ResultsDespite literature suggesting that organisational objectives regarding patient feedback are not clear, data show that there is managerial concern regarding the promotion of an environment capable of changing according to patient feedback. In these instances, organisational processes were structured to focus on patients’ feedback and its receipt by the staff, including a non-punitive culture. Several patient feedback forms are available: voluntary events, patient surveys and informal feedback. Instruments to measure patient feedback focused on specific aspects of healthcare, to identify and clarify the problems for addressal by the management. The net promoter score was the main strategic indicator of patient feedback, used to assess the impact of improvement action.ConclusionsThe hospitals had established objectives that valued the patient’s perspective. Involvement of the health team, availability of different channels for feedback and the use of quality tools are considered a good basis for using patient feedback to drive quality improvement.

Potensi Pariwisata Dan Strategi Pengembangan Desa Wisata Sukajadi di Kabupaten Bogor

2021 ◽  
Vol 2 (1) ◽  
pp. 13-26
Author(s):  
Dina Mayasari Soeswoyo
Keyword(s):  
Development Strategy ◽  
Environmental Sustainability ◽  
Swot Analysis ◽  
Tourism Development ◽  
Secondary Data ◽  
Community Support ◽  
Tourism Industry ◽  
Matrix Analysis ◽  
Primary Data ◽  
Tourist Attractions

This study identifies the potential of tourism products in Sukajadi Village Bogor Regency based on ten (10) tourism components as well as its development strategy, which is currently included in the category of a newly developing tourist village. The results of this research are aggressive and serious development strategies in all aspects of the tourism component, namely increasing the quality and diversification of tourist attractions and activities, accessibility, improving the quality and quantity of tourism amenities, improving the quality of human resources & institutions, community support, land use, tourism industry cooperation, as well as marketing aspects. This research type is a descriptive qualitative with a case study exploratory approach. Primary data is obtained from direct observation and interviews with key informants, namely Pokdarwis and the Village Head, while secondary data is the result of literature studies and research documentation. The analysis technique of this research uses SWOT analysis and Matrix, analysis of the work program of the vision for tourism development of the Bogor Regency Government which refers to local government master plan for tourism development (RIPPARDA), and also analysis of the Cleanlines, Health, Safety and Environmental Sustainability (CHSE) guidelines.

scholarly journals Research on the revitalization of the cultural tourism industry in the post-epidemic era——a case study of Guangxi

2021 ◽  
Vol 251 ◽  
pp. 03023
Author(s):  
Jixuan Che ◽  
Peng Yang ◽  
Jiayue Wu ◽  
Yafei Gao
Keyword(s):  
Ethnic Minority ◽  
Cultural Tourism ◽  
Tourism Industry ◽  
Policy Recommendations ◽  
Project Construction ◽  
Health Event ◽  
Management Project ◽  
Industry Integration ◽  
The Impact

As a sudden public health event, the COVID-19 epidemic has brought a tremendous impact on the economic and social development of China. Its biggest and most direct impact is in the tertiary industry, especially the cultural tourism industry, which has a more far-reaching impact. This paper takes Guangxi as an example to study the current situation, problems, and future development direction of the cultural tourism industry in the post-epidemic era. The study found that the response to the epidemic in ethnic minority areas represented by Guangxi was timely and rapid, but due to their industrial resilience and the impact of the epidemic, the revitalization of the culture and tourism industry is still facing severe challenges. Therefore, this article put forward the key countermeasure to promote the cultural tourism industry revitalization of ethnic minority areas from list management, elements of development management, project construction, industry integration, and international cooperation, to provide policy recommendations and theoretical basis for the revitalization of the cultural tourism industry in ethnic minority areas.

scholarly journals Impact of the COVID-19 in Tourism Industry in Nepal and Policy Recommendation

2020 ◽  
Vol 3 (1) ◽  
pp. 76-91
Author(s):  
Bishnu Prasad Khanal
Keyword(s):  
Online Survey ◽  
Foreign Currency ◽  
Virus Disease ◽  
Secondary Data ◽  
Public Private Partnership ◽  
Tourism Industry ◽  
Local Economy ◽  
Primary Data ◽  
Private Partnership ◽  
Corona Virus

For the first time in history, almost all the domestic and international tourism destinations have restrictions for travel worldwide because of corona virus pandemic. Corona virus disease calls the COVID-19 pandemic is an ongoing problem in more than 210 countries in the world. The purpose of this study is to find the tourism impact of COVID-19 in Nepal and purpose recommendations for the preparation of evidence based policy and strategies for further development of the tourism industry in Nepal. Secondary data used in this study were obtained from the ministry of tourism in Nepal and other various web sources and primary data were collected from the online survey and collected 52 samples. They are involved in the hospitality, education & consulting, travel & tours, adventure & expedition, trekking agencies, and government officials from national tourism originations. The study highlights that the tourism contribution in Nepal’s GDP (Gross Domestic Product) as a significant sector that has a linkage with other sectors. Also, the Nepalese tourism industry is dependent on international factors and the Nepal tourism industry highly relies on foreign tourists and cancellation of the mountain climbing permits for the year 2020, affects the income of foreign currency as building the capacity of stakeholders and public-private partnership initiatives to promote and work together to develop and manage in future tourism fields. well as the local economy, the loss of thousands of jobs in the tourism sector and others sectors. Overall analyses suggest that building the capacity of stakeholders and public-private partnership initiatives to promote and work together to develop and manage in future tourism fields.

scholarly journals The impact of the IS on the effectiveness of the sales funnel management as a part of CRM in an automotive company

2016 ◽  
Vol 4 (2) ◽  
pp. 74-92
Author(s):  
Tanja Grublješič ◽  
Nejc Čampa
Keyword(s):  
Business Environment ◽  
Customer Relationship ◽  
Case Study Analysis ◽  
Automotive Company ◽  
Mere Existence ◽  
Measures Of Effectiveness ◽  
Sales Funnel ◽  
The Impact

Sales Funnel Management (SFM) as a part of the Customer Relationship Management (CRM) is of great importance in the automotive industry when the companies want to attract new customers and retain the existing ones. Due to the complex and changing business environment customers are becoming more and more demanding and less loyal to their current brands. Existing research has shown that IT/IS play a crucial role throughout the execution of the CRM activities. However, the mere existence of an IS in a company is not enough. The ability and willingness of companies to use these IS in a sufficient manner plays a key role in the success and failure of CRM activities. Therefore, the objective of the article is to show how the role of the IS impacts on the effectiveness of the SFM through conducting a case study analysis in a leading German automotive company. The results show that IS has an important impact on improvements in execution of all phases of SFM and importantly contributes to primary goals and measures of effectiveness of the SFM in the automotive company, which are the increased number of vehicles sold and the lowest possible cost per vehicle sold, as well as higher level of customer satisfaction.

scholarly journals EFFECT OF COVID 19 ON THE PERFORMANCE OF TOURISM INDUSTRY.A CRITICAL LITERATURE REVIEW

2021 ◽  
Vol 1 (1) ◽  
pp. 16-28
Author(s):  
John Githii
Keyword(s):  
Management Plan ◽  
Tourism Industry ◽  
Destination Image ◽  
Empirical Literature ◽  
Tourist Destinations ◽  
The People ◽  
Travel Restrictions ◽  
Retirement Funds ◽  
International Airlines ◽  
The Impact

Purpose: Among all segments in the economy, tourism is one of the main sectors which impact the economy as many governments impose travel restrictions, travel bans, shutting down airports, and mass passenger cancellations The pandemic has forced people to use their retirement funds early as they needed to make a living. The general objective of the study was to examine effect of Covid 19 on the performance of tourism industry. Methodology: The paper used a desk study review methodology where relevant empirical literature was reviewed to identify main themes and to extract knowledge gaps. Findings: The study concluded that the Coronavirus puts a furrow on the tourism industry. Many domestic and international Airlines Companies are forced to cancel their flights from and to other countries due to insufficient tourist as the people are becoming panicked for the spread of this harmful virus. Revenues from the tourist industries has  got a bit lowered as no individuals are traveling to visit tourist destinations as all flights are being canceled . It has also showcased the ultimate harm it created on the economy of the country and the globe at the same time. It is being thought that the impact will continue for some more time and that is of much more concern in recent time Recommendations: The study recommends that tourism industry stakeholders should be ready for post-corona environment. There are different scenarios on when the industry will recover, what new challenges and standards will be imposed, who are more likely to travel which products and services will disappear and transform. Hence the stakeholders should be able to create different action plans for each scenario to be put into action after recovery. Destination image shall also be re-positioned based on safety, health and cleanliness. All stakeholders should also make sure they have a risk and crises management plan and a strong financial structure to improve their resilience in the future.

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