scholarly journals Are business academics in Australia experiencing emotional labour? A call for empirical research

2010 ◽  
Vol 16 (3) ◽  
pp. 425-435 ◽  
Author(s):  
John Hatzinikolakis ◽  
Joanna Crossman
Keyword(s):  
Literature Review ◽  
Empirical Research ◽  
Emotional Labor ◽  
Business Schools ◽  
Organizational Level ◽  
Review Of The Literature ◽  
Organizational Settings ◽  
Emotional Labour ◽  
Exchange Value ◽  
Workplace Environments

AbstractThe concept of ‘emotional labour’ is concerned with occasions when feelings are managed to create publically observable emotions in organizational settings in ways that involve them being ‘sold for a wage’ and therefore taking on an ‘exchange value’ (Hochschild (1983: 7). Drawing on an in-depth literature review, this paper explore grounds for arguing that business academics in Australia are experiencing emotional labor. The authors consider the application of findings concerned with emotional labor in a variety of occupations in relation to the context of university business schools. More specifically, they discuss how two decades of increasing marketisation, commercialisation and service orientated university practices may have contributed to emotional labor in Australian university business schools. The paper draws two conclusions. Firstly, educational managers need to be better informed about the positive and negative implications of emotional labor so that they can develop appropriate strategies, guidelines and workplace environments at the organizational level. Secondly, that a review of the literature suggests that empirical research is warranted in order to address the question posed in the title of the paper.

scholarly journals Are business academics in Australia experiencing emotional labour? A call for empirical research

2010 ◽  
Vol 16 (3) ◽  
pp. 425-435 ◽  
Author(s):  
John Hatzinikolakis ◽  
Joanna Crossman
Keyword(s):  
Literature Review ◽  
Empirical Research ◽  
Emotional Labor ◽  
Business Schools ◽  
Organizational Level ◽  
Review Of The Literature ◽  
Organizational Settings ◽  
Emotional Labour ◽  
Exchange Value ◽  
Workplace Environments

AbstractThe concept of ‘emotional labour’ is concerned with occasions when feelings are managed to create publically observable emotions in organizational settings in ways that involve them being ‘sold for a wage’ and therefore taking on an ‘exchange value’ (Hochschild (1983: 7). Drawing on an in-depth literature review, this paper explore grounds for arguing that business academics in Australia are experiencing emotional labor. The authors consider the application of findings concerned with emotional labor in a variety of occupations in relation to the context of university business schools. More specifically, they discuss how two decades of increasing marketisation, commercialisation and service orientated university practices may have contributed to emotional labor in Australian university business schools. The paper draws two conclusions. Firstly, educational managers need to be better informed about the positive and negative implications of emotional labor so that they can develop appropriate strategies, guidelines and workplace environments at the organizational level. Secondly, that a review of the literature suggests that empirical research is warranted in order to address the question posed in the title of the paper.

scholarly journals The Business of Business Schools

2021 ◽  
pp. 67-80
Author(s):  
Paola Regazoni Torquato ◽  
Fernando Oliveira de Araujo
Keyword(s):  
Systematic Review ◽  
Empirical Research ◽  
Business Schools ◽  
State Of The Art ◽  
National Level ◽  
Performance Measure ◽  
The State ◽  
Review Of The Literature ◽  
Strategic Performance ◽  
Management Processes

This article seeks to compare the deliveries promised by the main Business Schools with those expected by the students, in order to improve the administrative processes in use by the Institutions. This is a systematic review of the literature, accompanied by exploratory empirical research, which describes the state of the art and the potential for innovation in relation to the management processes of business schools in relation to market expectation. Five attributes relevant to the success of business schools were identified, namely: provision of managerial learning; organizational flexibility; strategic performance measure; impact and outcome. this is an unprecedented study, at the national level, aimed at improving the management processes of the Business Schools of Rio de Janeiro. The results are limited to the case under study.

Pneumomediastinum: A Rare Presentation of Inflicted Injuries in Infants

2020 ◽  
Author(s):  
Adam Lee ◽  
Adam Bajinting ◽  
Abby Lunneen ◽  
Colleen M. Fitzpatrick ◽  
Gustavo A. Villalona
Keyword(s):  
Literature Review ◽  
Retrospective Review ◽  
Review Of The Literature ◽  
Rare Presentation ◽  
Spontaneous Pneumomediastinum ◽  
Nonaccidental Trauma ◽  
Comprehensive Literature Review ◽  
Healthy Infants ◽  
History Of

AbstractReports of incidental pneumomediastinum in infants secondary to inflicted trauma are limited. A retrospective review of infants with pneumomediastinum and history of inflicted trauma was performed. A comprehensive literature review was performed. Three infants presented with pneumomediastinum associated with inflicted trauma. Mean age was 4.6 weeks. All patients underwent diagnostic studies, as well as a standardized evaluation for nonaccidental trauma. All patients with pneumomediastinum were resolved at follow-up. Review of the literature identified other cases with similar presentations with related oropharyngeal injuries. Spontaneous pneumomediastinum in previously healthy infants may be associated with inflicted injuries. Clinicians should be aware of the possibility of an oropharyngeal perforation related to this presentation.

Stages of the formation of temporary and permanent occlusion and the impact of early tooth extraction on the dentition state. Literature review

2019 ◽  
pp. 22-24
Author(s):  
G.A. Murachueva ◽  
I.M. Rasulov ◽  
S.G. Gusenov
Keyword(s):  
Literature Review ◽  
Temporomandibular Joint ◽  
Tooth Extraction ◽  
Physiological State ◽  
Review Of The Literature ◽  
Full Development ◽  
Permanent Occlusion ◽  
The Impact

A review of the literature on the stages of the formation of temporary and permanent occlusion has been performed. This stages play an important role not only for the full development of the maxillofacial apparatus, temporomandibular joint, but also the whole organism. The role of early tooth extraction in the formation of the physiological state of the dentoalveolar system is considered. The conclusion is drawn about the need for a deeper study of this problem in the structure of general dental morbidity.

scholarly journals Early Detection Methods for Silicosis in Australia and Internationally: A Review of the Literature

2021 ◽  
Vol 18 (15) ◽  
pp. 8123
Author(s):  
Emma K. Austin ◽  
Carole James ◽  
John Tessier
Keyword(s):  
Early Detection ◽  
Literature Review ◽  
Detection Method ◽  
Detection Methods ◽  
X Rays ◽  
Review Of The Literature ◽  
Occupational Lung Disease ◽  
Work Related ◽  
Growing Body ◽  
Future Work

Pneumoconiosis, or occupational lung disease, is one of the world’s most prevalent work-related diseases. Silicosis, a type of pneumoconiosis, is caused by inhaling respirable crystalline silica (RCS) dust. Although silicosis can be fatal, it is completely preventable. Hundreds of thousands of workers globally are at risk of being exposed to RCS at the workplace from various activities in many industries. Currently, in Australia and internationally, there are a range of methods used for the respiratory surveillance of workers exposed to RCS. These methods include health and exposure questionnaires, spirometry, chest X-rays, and HRCT. However, these methods predominantly do not detect the disease until it has significantly progressed. For this reason, there is a growing body of research investigating early detection methods for silicosis, particularly biomarkers. This literature review summarises the research to date on early detection methods for silicosis and makes recommendations for future work in this area. Findings from this review conclude that there is a critical need for an early detection method for silicosis, however, further laboratory- and field-based research is required.

Quality Improvement Initiatives in Sonography Education: A Review of the Literature

2021 ◽  
pp. 875647932110186
Author(s):  
Kimberly Sorrentino
Keyword(s):  
Quality Improvement ◽  
Literature Review ◽  
Educational Research ◽  
Continuous Improvement ◽  
Current Literature ◽  
English Language ◽  
Allied Health ◽  
Health Science ◽  
Review Of The Literature ◽  
Educational Literature

Objective: Continuous improvement is vital to ensuring quality in sonography education. The aim of this literature review was to compile and summarize the current literature on accreditation, credentialing, and quality improvement initiatives in sonography education. Materials & Methods: Four sonography-specific journals and six health science/academic databases were searched using the terms education, sonography, ultrasound, accreditation, credential, and quality. The search was limited to findings in the English language, from 2000 to 2020. Results: The search uncovered only 19 articles on this topic in sonography education. The vast majority of papers focused on quality improvement initiatives, while just a few concentrated on accreditation or credentialing. Conclusion: Much of the contemporary sonography educational literature focuses on clinical, lab, or didactic quality improvement initiatives. Overall, it is clear that more research is needed in the field of sonography education. This review provides examples of quality initiative research in other allied health fields that can be useful guides for future sonography educational research.

Shock Troops and Shock Absorbers: IT Support and Emotional Labor in the Rationalizing University

2021 ◽  
pp. 089124162110176
Author(s):  
J. Lotus Seeley
Keyword(s):  
Emotional Labor ◽  
Meaning Making ◽  
Organizational Level ◽  
Successful Implementation ◽  
Service Workers ◽  
Help Desk ◽  
Shock Absorbers ◽  
It Support ◽  
New Policies ◽  
The University

Drawing on 200 hours of observation at The Help Desk, an IT Support (ITS) unit at a medical school, and interviews with 30 ITS workers from across the university, this article shows how organizational-level IT rationalization was affected at the microlevel through ITS workers’ extensive emotional labor and involvement in meaning-making projects. Successful implementation required ITS workers to function as shock troops, introducing and enforcing new policies, and shock absorbers, encouraging compliance and insulating administrators from discontent about those changes. This article contributes to inhabited institutions theories of organizational change by demonstrating the importance of service workers’ interactive and emotional labor to the coupling of institutional myth, organizational policy, and the interactions and practices of constituent members.

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