scholarly journals Adesão à identificação correta do paciente pelo uso da pulseira

2018 ◽  
Vol 12 (10) ◽  
pp. 2621
Author(s):  
Tamyris Garcia De Assis ◽  
Luana Ferreira De Almeida ◽  
Luciana Guimarães Assad ◽  
Ronilson Gonçalves Rocha ◽  
Cíntia Silva Fassarella ◽  
...  
Keyword(s):  
Patient Safety ◽  
Descriptive Statistics ◽  
University Hospital ◽  
Patient Identification ◽  
Hospital Data ◽  
Health Team ◽  
Systems Quality ◽  
Quantitative Descriptive ◽  
And Training

RESUMO Objetivo: analisar a adesão à identificação do paciente por pulseira pela equipe de saúde e pelos pacientes. Método: trata-se de estudo quantitativo, descritivo e documental. Constituiu-se a amostra por 137 pacientes internados em uma unidade cardiointensiva de um hospital universitário. Coletaram-se os dados, mediante o preenchimento de um formulário estruturado, em seguida, organizados e analisados utilizando-se a estatística descritiva simples. Resultados: observou-se a presença da pulseira de identificação em 100% dos pacientes. Destes, 26% apresentavam não conformidades. Ansalisou-se, a partir dos relatos dos pacientes, que 61% dos profissionais não utilizaram a pulseira para identificá-los no momento dos procedimentos e 90% dos pacientes não foram orientados quanto ao motivo e importância da utilização da pulseira. Conclusão: observou-se de forma unânime a identificação dos pacientes, no entanto, necessita-se, na prática, de maior sensibilização e treinamento da equipe multiprofissional para a adequação conforme se preconiza na Meta 1 de Segurança do Paciente. Descritores: Segurança do Paciente; Sistemas de Identificação de Pacientes; Qualidade da Assistência à Saúde; Gestão de Risco; Hospitalização; Hospitais Universitários.ABSTRACT Objective: to analyze the adherence to the identification of the patient by hospital wristband by the health team and by the patients. Method: this is a quantitative, descriptive and documentary study. The sample consisted of 137 patients hospitalized in a cardio-intensive unit of a university hospital. Data was collected by completing a structured form, then organized and analyzed using simple descriptive statistics. Results: the presence of the identification wristband was observed in 100% of the patients. Of these, 26% had nonconformities. From the patients' reports, 61% of the professionals did not use the wristband to identify them at the time of the procedures and 90% of the patients were not guided as to the reason and importance of the use of the wristband. Conclusion: the identification of patients was unanimously observed, however, it is necessary, in practice, to increase awareness and training of the multi-professional team for the adequacy as recommended in Goal 1 of Patient Safety. Descriptors: Patient Safety; Patient Identification Systems; Quality of Health Care; Risk Management; Hospitalization; Hospitals, University.RESUMENObjetivo: analizar la adhesión a la identificación del paciente por pulsera por el equipo de salud y por los pacientes. Método: se trata de un estudio cuantitativo, descriptivo y documental. Se constituyó la muestra por 137 pacientes internados en una unidad cardiointensiva de un hospital universitario. Se recogen los datos, mediante el llenado de un formulario estructurado, a continuación, organizado y analizado utilizando la estadística descriptiva simple. Resultados: se observó la presencia de la pulsera de identificación en el 100% de los pacientes. De ellos, el 26% presentaba no conformidades. Se analizó, a partir de los relatos de los pacientes, que el 61% de los profesionales no utilizaron la pulsera para identificarlos en el momento de los procedimientos y el 90% de los pacientes no fueron orientados en cuanto al motivo e importancia del uso de la pulsera. Conclusión: se observó de forma unánime la identificación de los pacientes, sin embargo, se necesita, en la práctica, de mayor sensibilización y entrenamiento del equipo multiprofesional para la adecuación conforme se preconiza en la Meta 1 de Seguridad del Paciente. Descriptores: Seguridad del Paciente; Sistemas de Identificación de Pacientes; Calidad de la Atención de Salud; Gestión de Riesgos; Hospitalización; Hospitales Universitarios.

scholarly journals Evaluation of the implantation of a patient safety nucleus

2019 ◽  
Vol 13 (2) ◽  
pp. 532
Author(s):  
Reginaldo Passoni dos Santos ◽  
Francielli Brito da Fonseca Soppa ◽  
Jéssica Cristina Ruths ◽  
Maria Lúcia Frizon Rizzotto
Keyword(s):  
Patient Safety ◽  
Safety Management ◽  
Evaluation Process ◽  
University Hospital ◽  
Patient Identification ◽  
Safety Practices ◽  
Patient Falls ◽  
Qualitative Descriptive ◽  
Development Phases

ABSTRACTObjective: to share the experience with the evaluation of the implantation of a nucleus of patient safety. Method: this is a qualitative, descriptive study, a type of experience report, developed with nurses who conducted an evaluation process of the implantation of a patient safety nucleus in a university hospital. A semi-structured script was used for data collection. Results: it is revealed that the process covered the antecedent, characterization and development phases, and of the eight national protocols, the nucleus developed actions in four (hand hygiene, patient identification, safe surgery and prevention of pressure ulcers) and has set goals for two (prevention of patient falls and effective communication). Actions related to other two were developed (safety in the prescription, use and administration of drugs and blood and blood products) without the effective participation of the nucleus. Conclusion: it was possible to recognize, through the evaluation, the contribution of the nucleus to the implementation of patient safety practices in the hospital. Descriptors: Patient Safety; Program Evaluation; Health Evaluation; Quality of Health Care; Safety Management; Nursing.RESUMOObjetivo: compartilhar a experiência com a avaliação da implantação de um núcleo de segurança do paciente. Método: trata-se de estudo qualitativo, descritivo, tipo relato de experiência, desenvolvido com os enfermeiros que conduziram um processo avaliativo da implantação de um núcleo de segurança do paciente em um hospital universitário. Utilizou-se, para a coleta de dados, um roteiro semiestruturado. Resultados: revela-se que o processo contemplou as fases de antecedentes, caracterização e desenvolvimento, e, dos oito protocolos nacionais, o núcleo desenvolveu ações em quatro (higienização das mãos, identificação do paciente, cirurgia segura e prevenção de úlceras por pressão) e traçou metas para dois (prevenção de quedas dos pacientes e comunicação efetiva). Desenvolveram-se ações ligadas a outros dois (segurança na prescrição, uso e administração de medicamentos e de sangue e hemoderivados) sem a participação efetiva do núcleo. Conclusão: permitiu-se reconhecer, pela avaliação, a contribuição do núcleo para a efetivação de práticas de segurança do paciente no hospital. Descritores: Segurança do Paciente; Avaliação de Programas e Projetos de Saúde; Avaliação em Saúde; Qualidade da Assistência à Saúde; Gerenciamento de Segurança; Enfermagem.RESUMENObjetivo: compartir la experiencia con la evaluación de la implantación de un núcleo de seguridad del paciente. Método: se trata de un estudio cualitativo, descriptivo, tipo relato de experiencia, desarrollado con los enfermeros que condujeron un proceso de evaluación de la implantación de un núcleo de seguridad del paciente en un hospital universitario. Se utilizó, para la recolección de datos, un guion semiestructurado. Resultados: se revela que el proceso contempló las fases de antecedentes, caracterización y desarrollo, y de los ocho protocolos nacionales, el núcleo desarrolló acciones en cuatro (higienización de las manos, identificación del paciente, cirugía segura y prevención de úlceras por presión) y trazó metas para dos (prevención de caídas de los pacientes y comunicación efectiva). Se desarrollaron acciones relacionadas a otros dos (seguridad en la prescripción, uso y administración de medicamentos y de sangre y hemoderivados) sin la participación efectiva del núcleo. Conclusión: se permitió reconocer, por la evaluación, la contribución del núcleo para la efectuación de prácticas de seguridad del paciente en el hospital. Descriptores: Seguridad del Paciente; Evaluación de Programas y Proyectos de Salud; Evaluación en Salud; Calidad de la Atención de Salud; Administración de la Seguridad; Enfermería.

scholarly journals Ações educativas para identificação correta do paciente: relato de experiência

2021 ◽  
Vol 11 (34) ◽  
pp. 152-159
Author(s):  
Gabriele Malta da Costa ◽  
Paloma Vitória Serra Batista ◽  
Luana Ferreira de Almeida ◽  
Ronilson Gonçalves Rocha ◽  
Bruna Maiara Ferreira Barreto Pires ◽  
...  
Keyword(s):  
Patient Safety ◽  
Nursing Students ◽  
Health Professionals ◽  
Rio De Janeiro ◽  
Inservice Training ◽  
University Hospital ◽  
Correct Identification ◽  
Patient Identification ◽  
Interactive Training ◽  
Inpatient Units

Relatar a experiência vivenciada por discentes e docentes de enfermagem na realização de atividades extensionistas para o aumento da adesão à identificação correta do paciente. Relato de experiencia acerca da importância da identificação correta do paciente realizadas em um hospital universitário do Estado do Rio de Janeiro de setembro de 2019 a março de 2020. Participaram profissionais de saúde, pacientes e acompanhantes. Para profissionais de saúde, foram desenvolvidos treinamentos interativos. Para pacientes e acompanhantes, elencou-se orientações acerca da importância da identificação do paciente. Realizados dezoito treinamentos, a maioria com técnicos de enfermagem (54 - 37,76%) e enfermeiros (23 - 16,08%). Alcançadas 2.050 orientações, sendo com 998 (48,68%) pacientes. As atividades ocorreram em 32 unidades de internação. Pode-se contribuir com atividades da Meta 1 de Segurança do Paciente, além de destacar a importância de Projetos de Extensão Universitária para melhor assistência. Descritores: Segurança do Paciente, Sistemas de Identificação de Pacientes, Capacitação em Serviço, Hospitais Universitários. Educational actions for correct patient identification: experience reportAbstract: To report the experience lived by nursing students and teachers in carrying out extension activities to increase adherence to the correct identification of the patient. Experience report about the importance of correct patient identification performed at an university hospital in the State of Rio de Janeiro from September 2019 to March 2020. The group of participants was health professionals, patients and companions. For health professionals, was developed interactive training. For patients and companions, guidelines were listed on the importance of patient identification. Eighteen training sessions were carried out, most with nursing technicians (54 - 37.76%) and nurses (23 - 16.08%). 2,050 guidelines were reached, with 998 (48.68%) patients. The activities took place in 32 inpatient units. It is possible to contribute to the activities of Patient Safety of Goal 1, in addition to highlighting the importance of University Extension Projects for better assistance.Descriptors: Patient Safety, Patient Identification Systems, Inservice Training, Hospital University. Acciones educativas para la identificación correcta del paciente: informe de experienciaResumen: Relatar la experiencia vivida por estudiantes y docentes de enfermería en la realización de actividades de extensión para incrementar la adherencia a la correcta identificación del paciente. Relato de experiencia sobre la importancia de la correcta identificación del paciente realizado en un hospital universitario del Estado de Rio de Janeiro de septiembre de 2019 a marzo de 2020. Participaron profesionales de la salud, pacientes y acompañantes. Para los profesionales de la salud, se desarrolló una formación interactiva. Para pacientes y acompañantes, se enumeraron pautas sobre la importancia de la identificación del paciente. Se realizaron 18 capacitaciones, la mayoría con técnicos de enfermería (54 - 37,76%) y enfermeras (23 - 16,08%). Se alcanzaron 2.050 guías, con 998 (48,68%) pacientes. Las actividades se desarrollaron en 32 unidades de internación. Es posible contribuir a las actividades de la Meta 1 de Seguridad del Paciente, además de resaltar la importancia de los Proyectos de Extensión Universitaria para una mejor atención.Descriptores: Seguridad del Paciente, Sistemas de Identificación de Pacientes, Capacitación em Servicio, Hospitais Universitarios.

scholarly journals Safety culture in the context of operating room: Nurses' perception regarding notification of errors/adverse events

2018 ◽  
Vol 9 (3) ◽  
pp. 40
Author(s):  
Teresa Vinagre ◽  
Rita Marques
Keyword(s):  
Patient Safety ◽  
Pilot Study ◽  
Adverse Events ◽  
Operating Room ◽  
Safety Culture ◽  
Continuous Training ◽  
Operating Room Nurses ◽  
Quantitative Descriptive ◽  
Probabilistic Sample

The notification of errors/adverse events is one of the central aspects for the quality of care and patient safety. The purpose of this pilot study is to analyse the safety culture of the operating room in relation to the errors/adverse events and their notification, in the nurses’ perception. It is a quantitative, descriptive-exploratory pilot study. A survey “Nurses’ Perception regarding Notification of Errors/Adverse Events” was applied, consisting of 8 closed questions to an intentional non-probabilistic sample consisting of 43 nurses working in the operating room of a private hospital in Lisbon. The results showed that only 51.2% of the adverse events that caused damage to patients were always notified by the nurses. Of the various adverse events occurred, 60.5% were not reported, justified by “lack of time”. There was also a negative correlation between professional experience and the frequency of error notification (p < .05). The factors referred as those that contributed most to the occurrence of errors were, pressure to work quickly (100.0%), lack of human resources (86.0%), demotivation (86.0%), professional inexperience and hourly overload (83.7%), lack of knowledge (74.4%) and communication failures (65.1%). The perception of Patient Safety was assessed by the majority of participants as “acceptable”. In conclusion, it was evident the reduced notification of adverse events in the operation room so it becomes crucial to focus on the continuous training of health professionals, as well as work on the error, to increase a safety culture with quality.

Comparing the coding of complications in Queensland and Victorian admitted patient data

2011 ◽  
Vol 35 (3) ◽  
pp. 245 ◽  
Author(s):  
Jude L. Michel ◽  
Diana Cheng ◽  
Terri J. Jackson
Keyword(s):  
Patient Safety ◽  
Data Quality ◽  
Secondary Analysis ◽  
Routine Data ◽  
Complication Rates ◽  
Hospital Data ◽  
Patient Safety Indicators ◽  
Hospital Acquired Conditions ◽  
Hospital Acquired

Objective. To examine differences between Queensland and Victorian coding of hospital-acquired conditions and suggest ways to improve the usefulness of these data in the monitoring of patient safety events. Design. Secondary analysis of admitted patient episode data collected in Queensland and Victoria. Methods. Comparison of depth of coding, and patterns in the coding of ten commonly coded complications of five elective procedures. Results. Comparison of the mean complication codes assigned per episode revealed Victoria assigns more valid codes than Queensland for all procedures, with the difference between the states being significantly different in all cases. The proportion of the codes flagged as complications was consistently lower for Queensland when comparing 10 common complications for each of the five selected elective procedures. The estimated complication rates for the five procedures showed Victoria to have an apparently higher complication rate than Queensland for 35 of the 50 complications examined. Conclusion. Our findings demonstrate that the coding of complications is more comprehensive in Victoria than in Queensland. It is known that inconsistencies exist between states in routine hospital data quality. Comparative use of patient safety indicators should be viewed with caution until standards are improved across Australia. More exploration of data quality issues is needed to identify areas for improvement. What is known about the topic? Routine data are low cost, accessible and timely but the quality is often questioned. This deters researchers and clinicians from using the data to monitor aspects of quality improvement. Previous studies have reported on the quality of diagnosis coding in Australia but not specifically on the quality of use of the condition-onset flag denoting hospital-acquired conditions. What does this paper add? Few studies have tested the consistency of the data between Australian states. No previous studies have evaluated the comprehensiveness of the coding of hospital-acquired conditions using routine data. This paper compares two states to highlight the differences in the coding of complications, with the aim of improving routine data to support patient safety. What are the implications for practitioners? The results imply more work needs to be done to improve the coding and flagging of complications so the data are valid and comprehensive. Further research should identify problem areas responsible for differences in the data so that training and audit strategies can be developed to improve the collection of this information. Practitioners may then be more confident in using routine coded inpatient data as part of the process of monitoring patient safety.

scholarly journals PACIENTES INTERNADOS COM FERIDAS CRÔNICAS: UM ENFOQUE NA QUALIDADE DE VIDA

2019 ◽  
Vol 10 (2) ◽  
Author(s):  
Gabriela Sellen Campos Ribeiro ◽  
Tamires Barradas Cavalcante ◽  
Kezia Cristina Batista Dos Santos ◽  
Adrielly Haiany Coimbra Feitosa ◽  
Barbara Regina Souza Da Silva ◽  
...  
Keyword(s):  
Quality Of Life ◽  
Chronic Wounds ◽  
University Hospital ◽  
Hospital Data ◽  
Cross Sectional ◽  
Life Index ◽  
Calidad De Vida ◽  
General Quality ◽  
Quality Of Life Index

Objetivo: Avaliar a qualidade de vida de pacientes com feridas crônicas. Metodologia: Trata-se de um estudo observacional, correlacional, transversal, com abordagem quantitativa. A população do estudo foi de 71 pacientes internados com feridas crônicas em um hospital universitário. Para coleta dos dados, utilizou-se o IQVFP-VF e questões sobre variáveis sociodemográficas e clínicas. Para análise estatística foram utilizados o Teste T Student, ANOVA e Correlação de Pearson. Resultados: Participaram do estudo 30 pacientes. O sexo correlacionou com o Índice de Qualidade de Vida Geral, o tempo de internação com o domínio família e o Psicológico e espiritual, a área total da ferida com o domínio Psicológico e Espiritual, os sinais de cicatrização com os domínios Saúde e Funcionamento, Socioeconômico, Psicológico e Espiritual e no Índice de Qualidade de Vida Geral. Conclusão: O enfermeiro deve conhecer os aspectos envolvidos na qualidade de vida para a garantia da integralidade do cuidado.Descritores: Qualidade de vida; Ferimentos e Lesões; Cuidados de Enfermagem.INTERNAL PATIENTS WITH CHRONIC WOUNDS: A FOCUS ON QUALITY OF LIFEObjective: To evaluate the quality of life of patients with chronic wounds. Methodology: This was an observational, correlational, cross-sectional study with a quantitative approach. The study population consisted of 71 hospitalized patients with chronic wounds in a university hospital. Data were collected using IQVFP-VF and questions about socio-demographic and clinical variables. For statistical analysis, the Student’s T-Test, ANOVA and Pearson’s Correlation were used. Results: 30 patients participated in the study. Sex correlated with the General Quality of Life Index, the time of hospitalization with the family domain and the Psychological and spiritual domain, the total area of the wound with the Psychological and Spiritual domain, the signs of healing with the Health and Functioning, Socioeconomic domains, Psychological and Spiritual, and in the General Quality of Life Index. Conclusion: The nurse must know the aspects involved in the quality of life to guarantee the integrality of care.Descriptors: Quality of life; Wounds and Injuries; Nursing Care.PACIENTES INTERNADOS CON FERIDAS CRÓNICAS: UN ENFOQUE EN LA CALIDAD DE VIDAObjetivo: Evaluar la calidad de vida de pacientes con heridas crónicas. Metodología: Se trata de un estudio observacional, correlacional, transversal, con abordaje cuantitativo. La población del estudio fue compuesta por 71 pacientes internados con heridas crónicas en un hospital universitario. Para la recolección de los datos, se utilizó el IQVFP-VF y cuestiones sobre variables sociodemográficas y clínicas. Para el análisis estadístico se utilizó el test T Student, ANOVA y Correlación de Pearson. Resultados: Participaron del estudio 30 pacientes. El sexo correlacionado con el Indice de Calidad de Vida General, el tiempo de internación con el dominio familiar y el Psicológico y espiritual, el área total de la herida con el dominio Psicológico y Espiritual, los signos de cicatrización con los dominios Salud y Funcionamiento, Socioeconómico, Psicológico y Espiritual y en el Índice de Calidad de Vida General. Conclusión: El enfermero debe conocer los aspectos involucrados en la calidad de vida para la garantía de la integralidad del cuidado.Descriptores: Calidad de vida; Lesiones y lesiones; Cuidados de Enfermería. 

scholarly journals HUBUNGAN MOTIVASI DENGAN KEPATUHAN PERAWAT DALAM PELAKSANAAN IDENTIFIKASI PASIEN SEBAGAI BAGIAN DARI KESELAMATAN PASIEN DI RUANG RAWAT INAP

2020 ◽  
Vol 10 (1) ◽  
pp. 1253-1258
Author(s):  
Lin Herlina
Keyword(s):  
Patient Safety ◽  
Quantitative Research ◽  
P Value ◽  
Patient Identification ◽  
Chi Square ◽  
Correlational Research ◽  
Inner Self ◽  
Chi Square Analysis ◽  
The Relationship

Setiap rumah sakit mengupayakan pemenuhan sasaran keselamatan pasien  salah satunya adalah mengidentifikasi pasien dengan benar yang bertujuan agar rumah sakit melakukan perbaikan spesifik yang akan berdampak pada peningkatan mutu pelayanan dan keselamatan pasien. Kesalahan identifikasi pasien dapat terjadi disemua aspek diagnosis dan tindakan. Melakukan identifikasi perlu keinginan dari dalam diri perawat itu sendiri atau biasa disebutmotivasi. Jika seseorang memiliki motivasi maka seharusnya dapat menimbulkan kepatuhan untuk melakukan tindakan identifikasi. Tujuan dari penelitian ini adalah untuk mengetahui hubungan motivasi dengan kepatuhan perawat dalam pelaksanaan identifikasi pasien pasien sebagai bagian dari keselamatan pasien di Ruang Rawat Inap Rumah Sakit Karya Husada Karawang. Jenis penelitian ini adalah penelitian kuantitatif dengan desain penelitian korelasional. Populasi pada penelitian ini adalah Perawat yang berjumlah 104 orang dengan sampel 25% dari jumlah populasi yaitu sebanyak 26 orang. Teknik pengumpulan data dengan cara wawancara. Instrumen penelitian menggunakan kuisioner. Teknik analisa data terdiri dari analisa univariate dan bivariate (chi square) dengan menggunakan software SPSS. Berdasarkan hasil analisa didapatkan nilai p value = 0,004 (p<0,05). Sehingga disimpulkan bahwa ada hubungan motivasi perawat dengan kepatuhan pelaksanaan  identifikasi pasien sebagai bagian dari keselamatan pasien di Ruang Rawat Inap Rumah Sakit Karya Husada Karawang 2019.Kata Kunci : Keselamatan Pasien, Identifikasi, Motivasi, Kepatuhan.  ABSTRACTEach hospital strives to fulfill the Patient Safety Goals, one of which is to identify patients correctly which aims to make the Hospital make specific improvements that will have an impact on improving the quality of service and patient safety. Misidentification of patients can occur in all aspects of diagnosis and action. Identifying needs of the nurse's inner self or commonly called motivation. If someone has motivation then it should be able to cause compliance to carry out identification actions. The aim of this study was to determine the relationship between motivation and nurse compliance in the implementation of identifying patient patients as part of patient safety in the Inpatient Room of Karya Husada Hospital, Karawang.This type of research is quantitative research with correlational research design. The population in this study were nurses with a total of 104 people with a sample of 25% of the total population of 26 people. Data collection techniques by interview.  The research instrument uses questionnaires. Data analysis techniques consist of univariate and bivariate (chi square) analysis using SPSS software.Based on the analysis results, the value of p value = 0.004 (ρ <0.05) is obtained. So it was concluded that there was a relationship between nurse motivation and compliance with the implementation of patient identification as part of patient safety in the Inpatient Room of Karya Husada Karawang Hospital 2019.Keywords : Patient Safety, Identification, Motivation, Compliance.

Attitudes to and implementation of video interpretation in a Danish hospital: A cross-sectional study

2017 ◽  
Vol 46 (2) ◽  
pp. 244-251 ◽  
Author(s):  
Ida Nygaard Mottelson ◽  
Morten Sodemann ◽  
Dorthe Susanne Nielsen
Keyword(s):  
Healthcare Setting ◽  
Cross Sectional Study ◽  
Descriptive Statistics ◽  
University Hospital ◽  
Full Potential ◽  
Sectional Study ◽  
Cross Sectional ◽  
Charge Nurses ◽  
Danish Hospital

Aims: Immigrants, refugees, and their descendants comprise 12% of Denmark’s population. Some of these people do not speak or understand Danish well enough to communicate with the staff in a healthcare setting and therefore need interpreter services. Interpretation through video conferencing equipment (video interpretation) is frequently used and creates a forum where the interpreter is not physically present in the medical consultation. The aim of this study was to investigate the attitudes to and experiences with video interpretation among charge nurses in a Danish university hospital. Methods: An electronic questionnaire was sent to 99 charge nurses. The questionnaire comprised both closed and open-ended questions. The answers were analysed using descriptive statistics and thematic text condensation. Results: Of the 99 charge nurses, 78 (79%) completed the questionnaire. Most charge nurses, 21 (91%) of the daily/monthly users, and 21 (72%) of the monthly/yearly users, said that video interpretation increased the quality of their conversations with patients. A total of 19 (24%) departments had not used video interpretation within the last 12 months. Conclusions: The more the charge nurses used video interpretation, the more satisfied they were. Most of the charge nurses using video interpretation expressed satisfaction with the technology and found it easy to use. Some charge nurses are still content to allow family or friends to interpret. To reach its full potential, video interpretation technology has to be reliable and easily accessible for any consultation, including at the bedside.

scholarly journals Segurança do paciente em hospitais de grande porte

2020 ◽  
Vol 14 ◽  
Author(s):  
Eliana Auxiliadora Magalhães Costa ◽  
William Mendes Lobão ◽  
Camila Lapa Matos Riba ◽  
Nathália Muraiviechi Passos
Keyword(s):  
Patient Safety ◽  
Patient Harm ◽  
Patient Identification ◽  
Regulatory Policies ◽  
Evaluative Study ◽  
Safety Plan ◽  
Politica Publica ◽  
National Patient ◽  
Pressure Injury ◽  
Quantitative Descriptive

Objetivo: analisar a implementação da política nacional de segurança do paciente. Método: trata-se de um estudo quantitativo, descritivo e avaliativo de casos múltiplos em hospitais de grande porte. Informa-se que a coleta de dados constou de uma entrevista com o profissional responsável pelos Núcleos de Segurança do Paciente por meio de um formulário semiestruturado. Analisaram-se os dados pela estatística simples. Resultados: detalha-se que, dos 20 hospitais elegíveis, 12 (60%) participaram do estudo; todos os hospitais (100%) possuem núcleos constituídos, (91,7%) com Plano de Segurança do Paciente e (50%) contam com profissional com dedicação exclusiva. Implementaram-se, por mais da metade dos núcleos (58,3%), todos os protocolos obrigatórios, sendo identificação do paciente (83,3%) e higienização das mãos (83,3%) os mais frequentes. Revela-se que os percentuais de eventos adversos notificados foram: lesão por pressão (88,9%); queda do leito (77,8%) e erros de medicamentos (75%). Conclusão: conclui-se que os núcleos estudados não atendem totalmente às políticas regulatórias vigentes no país, merecendo, portanto, de adequações e de controle sanitário efetivo. Descritores: Segurança do Paciente; Legislação Hospitalar; Dano ao Paciente; Doença Iatrogênica; Política Pública; Assistência à Saúde.AbstractObjective: to analyze the implementation of the national patient safety policy. Method: this is a quantitative, descriptive and evaluative study of multiple cases in large hospitals. Please be informed that the data collection consisted of an interview with the professional responsible for the Patient Safety Centers using a semi-structured form. Data were analyzed using simple statistics. Results: it is detailed that, of the 20 eligible hospitals, 12 (60%) participated in the study; all hospitals (100%) have centers, (91.7%) have a Patient Safety Plan and (50%) have a professional with exclusive dedication. All mandatory protocols were implemented in more than half of the centers (58.3%), with patient identification (83.3%) and hand hygiene (83.3%) being the most frequent. It is revealed that the percentages of adverse events reported were: pressure injury (88.9%); bed falls (77.8%) and medication errors (75%). Conclusion: it is concluded that the centers studied do not fully comply with the regulatory policies in force in the country, therefore deserving adjustments and effective sanitary control. Descriptors: Patient Safety; Hospital Legislation; Patient Harm; Iatrogenic Disease; Public Policy; Delivery of Health Care.ResumenObjetivo: analizar la implementación de la política nacional de seguridad del paciente. Método: se trata de un estudio cuantitativo, descriptivo y evaluativo de casos múltiples en grandes hospitales. Tenga en cuenta que la recopilación de datos consistió en una entrevista con el profesional responsable de los Centros de Seguridad del Paciente utilizando un formulario semiestructurado. Los datos se analizaron mediante estadísticas simples. Resultados: se observa que de los 20 hospitales elegibles, 12 (60%) participaron en el estudio. Se dice que todos los hospitales (100%) tienen centros constituidos, (91.7%) con un Plan de Seguridad del Paciente y (50%) tienen un profesional con dedicación exclusiva. Es de destacar que más de la mitad de los centros (58.3%) implementan todos los protocolos obligatorios, siendo la identificación del paciente (83.3%) y la higiene de manos (83.3%) las más frecuentes. Se observa que los porcentajes de eventos adversos informados fueron: lesión por presión (88,9%), caída de la cama (77,8%) y errores de medicación (75%). Conclusión: se informa que los centros estudiados no cumplen plenamente con las políticas regulatorias vigentes en el país, por lo que merecen ajustes y un control sanitario efectivo. Descriptores: Seguridad del Paciente; Legislación Hospitalaria; Daño del Paciente; Enfermedad Iatrogénica; Política Pública; Prestación de Atención de Salud. 

scholarly journals Satisfaction attributes related to safety and quality perceived in the experience of hospitalized patients

2020 ◽  
Vol 41 (spe) ◽  
Author(s):  
Diovane Ghignatti da Costa ◽  
Gisela Maria Schebella Souto de Moura ◽  
Mariana Goes Moraes ◽  
José Luís Guedes dos Santos ◽  
Ana Maria Müller de Magalhães
Keyword(s):  
Technical Assistance ◽  
University Hospital ◽  
Care Process ◽  
Environment Interaction ◽  
Health Team ◽  
Perception Of Safety ◽  
Patient’S Experience ◽  
The Relationship ◽  
Structural Aspects

Abstract Objective: To unveil patient satisfaction attributes related to safety and quality of care. Methods: Qualitative study carried out in a public university hospital in the south region of Brazil. Data were collected in November 2018 through 24 interviews with patients/families from 12 clinical and surgical hospitalization units. Thematic analysis was carried out. Results: The satisfaction attributes were categorized in terms of structure, process, and care outcome, and they were related to: access to the service, amount of personnel, environment, interaction with the health team, staff’s technical competence, perception of safety with the presence of a relative, assistance patterns present in the care, and change in the health status of the patients. Conclusions: It was verified that the structural aspects were relevant in the patient’s experience, besides the relationship established with the health team in the care process, and the technical assistance standards perceived in the staff’s work.

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