scholarly journals The effect of information systems success factors on user satisfaction in accounting information systems

2021 ◽  
pp. 2045-2052
Author(s):  
Mohammad Naser Mousa Hamdan ◽  
Naser Jafar Al-Hajri

The purpose of this study is to explore the impact of information systems (ISs) Success Factors the user of (AISs) satisfaction on the Kuwaiti governmental organizations. To achieve the objectives of the study, the researcher designed and developed a questionnaire for data collection from the study population and distributed (160) questionnaires. There were (149) retrieval for data analysis which was used for further analysis using SPSS v26. After an appropriate analysis, the study found no significant impact for the success factors (ISs) including the quality of information, the quality of the system and the quality of services on the user satisfaction (AISs).

2017 ◽  
Vol 9 (12) ◽  
pp. 162
Author(s):  
Omran Ahmad Mohammad Al-Ibbini

The ever-increasing complexities and controversial challenges in today’s accounting and financial environment require organizations to adopt and use high-quality accounting information systems. The study aimed to develop a conceptual framework for exploring the critical success factors that affect the quality of accounting information systems and the expected performance. After reviewing extensively the related literature, the study’s framework identified the quality of accounting information systems’ critical factors in terms of top management support, education and training, continuous improvement, user involvement, and risk management. The quality of accounting information systems has seven dimensions which were accuracy, audit ability, reliability, security, timeliness, flexibility, and user satisfaction. Furthermore, the study’s framework identified three major expected outcomes which are efficiency, effectiveness, and the integration of accounting and financial information from different sources.


2016 ◽  
Vol 4 (2) ◽  
pp. 123
Author(s):  
Novita Anugrah Listiyana ◽  
Dedi Rusdi

This study analyzed the relationship between humans as users of the system and application software as object an inseparable relationship. The purpose of this study was to analyze the effect of variable quality system to the perception of the quality system, the effect of perceived quality system and quality of information on the intensity of use and user satisfaction, and the influence of the intensity of use and user satisfaction of the impact of individual performance. This research is an empirical study using purposive sampling technique in data collection. Data were collected through  questionnaires to 39 BMT’s operational employees. Then, performed an analysis of the data obtained used path analysis. This included: testing hypotheses through path analysis. The results of tests performed using path analysis to get the results that each variable in the model of equation 4 had a coefficient with a positive direction. This means that the improvement of the quality of the system will be able to improve the quality of information for the individual impact of the use and satisfaction of employees through the use of the system.


2010 ◽  
Vol 1 (1) ◽  
pp. 41-56 ◽  
Author(s):  
Kenneth E. Kendall ◽  
Sue Kong ◽  
Julie E. Kendall

Systems developers and IT project managers who apply agile methods for developing information systems (IS) subscribe to a set of values and principles. This adherence to a set of values and principles, along with a passion or fervor surrounding the agile philosophy, made us question whether the adoption of agile methodologies has an effect on information systems built, and in particular, the quality of the IS developed. In this paper we construct a conceptual model, conduct a survey of software developers, and analyze our results, which support our hypotheses about the importance of the strategic selection of a development methodology. We conclude that practicing project managers should consider the decision to use certain methodologies as part of the strategic process.


2020 ◽  
Vol 15 (6) ◽  
pp. 1564-1572
Author(s):  
Otniel Safkaur ◽  
Nunuy Nurafiah ◽  
Sugiono Poulus ◽  
Muhammad Dahlan

2020 ◽  
Vol 19 (1) ◽  
Author(s):  
Sharina Tajul Urus ◽  

The role of Information System (IS) has changed and progressed rigorously over the last decade because of its ability to speed up the decision-making process. Effective and efficient management of an organization is usually reflected through the quality of decision made through financial systems like Accounting Information Systems (AIS). AIS is often viewed as medium to enhance the capability and efficiency of business operations. However, previous studies have suggested that the success of AIS often relies on critical success factors. This study aims to examine the critical success factors on the net benefits of AIS. The purpose of this paper is to determine the influence of system quality, service quality, system use and user satisfaction and the interaction of these factors on the AIS net benefits. Based upon the lens of DeLone and McLean’s Information System Success Model (2003), this study adopted a quantitative method through an online survey of 150 AIS users at various Malaysian organizations. Data was analysed by using the multiple regression method. The result suggests that system quality and service quality influence system use and user satisfaction which also affect net benefits of AIS. This study extends the existing IS literature especially in identifying the critical success factors on net benefits of AIS. Ultimately, the use of the critical success factors of AIS can raise the level of users’ belief in it. From the practitioners’ perspective, this study can be useful for organizations when selecting and implementing a system. KEYWORDS: Accounting Information Systems (AIS), Critical Success Factors, DeLone and McLean ISSM, Malaysian Organizations.


Author(s):  
I Gusti Ayu Nyoman Budiasih ◽  
I Made Sadha Suardikha

Objective - The research aims to examine whether Tri Hita Karana (THK) culture influences the use of Acccounting Information System (AIS) and user satisfaction as the expression of Information Systems (IS) success. Methodology/Technique - The research was conducted in Badung Regency with Customary Village Financial Institution (LPD) as the sample. This research observes 55 LPDs in Badung Regency. The data was analyzed using SEM analysis with a PLS approach. Findings - The results of this research show that THK culture influences the use of AIS; THK culture influences through perceptions of use and perceptions of simplicity; THK culture influences user satisfaction through perception of use, perception of simplicity, and the use of AIS; perception of use and perception of simplicity influence the use of AIS; perception of use does not influence user satisfaction; perception of simplicity influences user satisfaction; AIS use effects user satisfaction; perception of use effects user satisfaction through the use of AIS. Novelty - The research suggests that suggestions for developing AIS in LPDs across Badung Regency or for further research in the field of AIS include: (1) dividing the LPDs into groups based on their business scale (either their amount of capital or the amount of assets owned); and (2) further exploring the impact of THK culture on the use of AIS; Type of Paper - Empirical Keywords: THK Culture, Perception of Use, Perception of Simplicity, AIS, User Satisfaction. JEL Classification: M40, Z12.


Author(s):  
Devi Gusmita ◽  
Yuhandri Yunus

Measurement of the quality of information systems is necessary to evaluate the satisfaction of users of the system as a consideration for companies to develop the information system. This research aims to apply and test the Service Quality method to measure the level of user satisfaction with the Indihome Dunsanak Information System Provisioning Monitor (SIMIDUN) to serve as a benchmark for system developers to develop Indihome Dunsanak's Information System Provisioning Minitor. The data used in this study is data about the details of items or indicators contained in the application to be evaluated, by distributing questionnaires to system users. Data processing is done using the Service Quality method, then the data is processed by calculating the perception value and the expected value based on the questionnaire that has been distributed then calculating the gap score to make a cartesian diagram. The results obtained in the evaluation of user satisfaction information system provisioning indihome dunsanak based on Distribution and Percentage of User Perceptions of the information system that 38.47% of SIMIDUN Information System users are satisfied with the performance of the system and only 18.47% of users assess the performance of the SIMIDUN Information System very much. satisfactory, based on the data obtained that the average servqual score is -0.97 means that the score gap between user expectations and what the user feels is negative. This means that the average expectation of new users is fulfilled by SIMIDUN Information System with a score of 0,97.


2021 ◽  
Vol 15 (1) ◽  
pp. 143
Author(s):  
Mohammad Z. M. Alotaibi ◽  
Mohammad F. E. Alotibi ◽  
Omar M. F. Zraqat

This study aims to identify the impact of information technology governance in reducing cloud accounting information systems Risks in Kuwaiti telecommunications companies. The study population represented by all Kuwaiti telecommunications companies, which number (3) companies. The sampling unit consisted of workers in the upper and middle management of Kuwaiti telecommunications companies. The researcher distributed (327) questionnaires electronically, the researcher retrieved (291) questionnaires, of which (269) were valid for statistical analysis. The results indicated that the relative importance of all dimensions of information technology governance. The results demonstrate the importance of the role of information technology governance in reducing cloud accounting information systems risks. Also, that all information technology governance dimensions (Align, Plan and Organize, Build, Acquire and Implement, Deliver, Service and Support, Monitor, Evaluate and Assess) affect the cloud accounting information systems risks reduction in Kuwaiti telecommunications companies.


2020 ◽  
Vol 31 (4) ◽  
pp. 46-68
Author(s):  
Arash Saghafi ◽  
Yair Wand

Information systems are intended to be faithful accounts of real-world applications. As an integral part of the development process, analysts create conceptual models in order to understand the application and communicate requirements. Failure to do so has been a prominent reason for IT projects' failure. Hence, improving the quality of models could have a major impact on the information systems' success. To guide the modeling process, researchers use ontology to create more expressive representations of reality. However, improving expressiveness can make the models complicated and cause cognitive hurdles for users. Therefore, the question is whether ontological guidance is worth the trade-off between expressiveness and complexity. This paper describes a meta-analysis of empirical research examining the impact of ontological guidance on users' understandability. The results show that ontological guidance can improve users' understanding of conceptual models, especially those requiring deeper understanding, thus providing support for ontological guidance in conceptual modeling.


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