scholarly journals The effect of supply agility mediation through the relationship between trust and commitment on supply chain performance

2021 ◽  
Vol 9 (3) ◽  
pp. 555-562 ◽  
Author(s):  
Moh. Mukhsin ◽  
Tulus Suryanto
Keyword(s):  
Supply Chain ◽  
Direct Effect ◽  
Indirect Effect ◽  
Sampling Technique ◽  
Chicken Meat ◽  
Mediating Effect ◽  
Supply Chain Performance ◽  
Statistical Tool ◽  
Purposive Sampling ◽  
The Relationship

This study examines the mediating effect of supply agility on the relationship between trust and commitment and supply chain performance. The study examines the direct effect of trust and commitment on supply chain performance, trust and commitment on supply agility and supply agility on supply chain performance. The study also examines the indirect effect of trust and commitment on supply chain performance with supply agility as an intervening variable. The research sample consists of 100 respondents who sell chicken meat in seven districts in Lebak Regency, Banten Province, Indonesia. Data are collected using purposive sampling technique. The statistical tool used is the SmartPLS 3.0 application. The results of this study indicate that; trust has no effect on supply chain performance, commitment has a significant effect on supply chain performance, trust has a significant effect on supply agility, commitment has a significant effect on supply agility, and supply agility has a significant effect on supply chain performance.

The mediating effect of supply chain flexibility on the relationship between supply chain integration and supply chain performance

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Anurodhsingh Khanuja ◽  
Rajesh Kumar Jain
Keyword(s):  
Supply Chain ◽  
Survey Methodology ◽  
Mediating Effect ◽  
Supply Chain Integration ◽  
Supply Chain Performance ◽  
Business Practices ◽  
Chain Flexibility ◽  
Content Type ◽  
Supplier Integration ◽  
The Relationship

PurposeSupply chain integration (SCI) and flexibility (SCF) are recognised as crucial business practices and capability in the global competitive market. However, limited research has paid attention to study the relationship between SCI, SCF and their impact on supply chain performance (SCP). Therefore, the purpose of this paper is to establish a relationship between integration, flexibility and performance.Design/methodology/approachThe structural equation modelling technique was used to analyse the 187 data collected from Indian organisations through the survey methodology.FindingsFindings indicate that external integration contributes significantly to realise SCF and SCP. Sourcing and logistics flexibility also help to improve the SCP. The mediation analysis showed that the association of customer and supplier integration with SCP is partially and fully mediated by logistics flexibility, respectively. This study suggests that integration influences the SCP when the firm has a strong association with downstream partners and enough capability for logistics flexibility.Research limitations/implicationsThe study has collected cross-sectional data to analyse the relationship between SCI, SCF and SCP. However, as integration requires an effort of the years, longitudinal data and industry-specific studies may provide comprehensive views to validate the results of this study.Originality/valueBuilding on relational view theory and dynamic capability theory, the study has proposed the SCP assessment framework based on the relationship between SCI and SCF.

The mediating effect of logistics integration on supply chain performance

2014 ◽  
Vol 25 (3) ◽  
pp. 553-580 ◽  
Author(s):  
Arshad Alam ◽  
Prabir K. Bagchi ◽  
Bumsoo Kim ◽  
Subrata Mitra ◽  
Fernando Seabra
Keyword(s):  
Supply Chain ◽  
Indirect Effect ◽  
Mediating Effect ◽  
Supply Chain Performance ◽  
Related Factors ◽  
Content Type ◽  
Composite Variable ◽  
Mediating Role ◽  
The Impact

Purpose – The purpose of this paper is to analyze the impact of individual logistics-related factors, namely, supplier involvement (SI), length of supplier relationship (LSR), use of information technology (IT), and logistics integration (LI) on a firm's supply chain performance (SCP) and test for the mediating effect of LI in a multi-country survey conducted in Brazil, Korea and India. The paper also develops a composite variable, supply chain competency (SCC), as an overall measure of the quality of a firm's supply chain and demonstrate its effect on a firm's SCP. Design/methodology/approach – The research methodology was based on designing and administering a survey instrument. Data collected from 187 organizations in Brazil, Korea and India were analyzed using the partial least squares structural equation modeling methodology. Findings – Results show that for the combined data, the direct effects of SI, LSR and IT on SCP are insignificant while LI has a very significant direct effect on SCP. On the other hand, except for SI, LSR and IT have significant effects on SCP through LI establishing the mediating role of LI. The paper also finds that SCC has a significant effect on SCP. Further, when countries are considered individually the paper finds that IT has a significant indirect effect on SCP in the case of all the countries while LSR has a significant indirect effect on SCP, both in the case of Brazil and Korea. Additionally, in the case of Korea SI has a significant indirect effect on SCP. Research limitations/implications – Like other survey-based research, the findings of this paper are also limited by the sample size. Especially, the observations specific to individual countries are as good as the respective sample sizes. Also, since all the respondents belonged to manufacturing firms, the findings of this paper are relevant for the manufacturing sector. Practical implications – This paper establishes the mediating effect of LI in assessing the impact of logistics-related factors on a firm's SCP. It confirms that although logistics-related factors are necessary for a firm's superior SCP, they are not sufficient unless their interactions are taken into consideration, as evidenced by the significant positive relationship between SCC and SCP. Originality/value – To the best of the authors’ knowledge, this paper is the first paper to study the effect of logistics-related factors on a firm's SCP and establish the mediating role of LI in a multi-country setting. This paper also develops a composite variable SCC and examines its effect on SCP.

scholarly journals HUBUNGAN ANTARA ATTACHMENT STYLE DAN SELF-ESTEEM DENGAN KECEMASAN SOSIAL PADA REMAJA

2012 ◽  
Vol 3 (1) ◽  
pp. 17
Author(s):  
Noer Lailatul Ma’rifah ◽  
Meita Santi Budiani
Keyword(s):  
High School ◽  
Social Anxiety ◽  
Path Analysis ◽  
Attachment Style ◽  
Negative Correlation ◽  
Indirect Effect ◽  
Sampling Technique ◽  
Self Esteem ◽  
Purposive Sampling ◽  
The Relationship

The purpose of this study was to examine the relationship between attachment style, self-esteem and social anxiety among adolescence. Attachment style, self-esteem, and social anxiety scales were used to collect data from students of class X in a senior high school in Madiun, East Java. Using purposive sampling technique, 58 students were chosen to participate in this study. Path analysis was employed to examine the relationship between attachment style, self-esteem and social anxiety; attachment style and social anxiety; and self-esteem and social anxiety.The result showed that there are negative correlation between attachment style, self-esteem and social anxiety. Attachment style have both direct and indirect effect to social anxiety while self-esteem only have a direct effect to social anxiety.Abstrak: Tujuan dari penelitian ini adalah untuk menguji hubungan antara attachment style dan self-esteem dengan kecemasan sosial. Penelitian ini menggunakan pendekatan kuantitatif dengan metode korelasi. Peneliti menggunakan skala attachment style, self-esteem, dan kecemasan sosial sebagai instrumen untuk mengumpulkan data. Data diambil dari siswa SMA Negeri 1 Dagangan Madiun, yang duduk di kelas X. Peneliti mengukur attachment style, self-esteem dan kecemasan sosial pada 58 siswa yang telah terpilih dengan menggunakan teknik purposive sampling. Dilakukan analisis jalur untuk menguji hubungan antara attachment style dan self-esteem dengan kecemasan sosial, attachment style dengan kecemasan sosial, dan self-esteem dengan kecemasan sosial. Hasilnya menunjukkan bahwa ada hubungan negatif yang signifikan antara attachment style dan self-esteem dengan kecemasan sosial. Attachment style memiliki pengaruh langsung maupun tidak langsung terhadap kecemasan sosial sementara self-esteem hanya memiliki hubungan langsung terhadap kecemasan sosial.

Risk management integration and supply chain performance in ISO 9001-certified and non-certified firms

2019 ◽  
Vol 69 (6) ◽  
pp. 1205-1225 ◽  
Author(s):  
Scott Dellana ◽  
John F. Kros ◽  
Mauro Falasca ◽  
William J. Rowe
Keyword(s):  
Risk Management ◽  
Supply Chain ◽  
Positive Impact ◽  
Mediating Effect ◽  
Iso 9001 ◽  
Supply Chain Performance ◽  
Content Type ◽  
Relationship Of ◽  
The Impact ◽  
The Relationship

Purpose The purpose of this paper is to explore the mediating effect of supply chain risk management integration (RMI) on the relationship between supply chain logistics performance (LP) and supply chain cost performance (CP), as well as on the relationship between LP and supply chain service performance (SP). The impact of CP and SP on overall firm performance (FP) is also explored. ISO 9001-certified firms and non-certified firms are assessed to determine whether superior risk-based thinking, as required in the latest ISO 9001 standard, has a positive impact on the different relationships. Design/methodology/approach A theoretical model is developed and tested based on the participation of 140 supply chain managers. The proposed structural equation model positively relates LP, RMI, CP and SP. RMI is positively linked to CP and SP, while CP and SP are positively related to overall FP. Two subsamples (a group of 63 ISO 9001-certified firms and a group of 77 non-certified firms) are used to evaluate the model. Findings For certified and non-certified firms, LP is positively related to RMI, CP and SP, and SP and CP are positively related to FP. However, for certified firms, RMI partially mediates the relationship of LP with both CP and SP, while for non-certified firms, RMI does not mediate these relationships. The findings suggest that ISO 9001-certified firms are able to leverage RMI efforts to impact positively on supply chain performance, whereas non-certified firms are not. Research limitations/implications The study findings are based on the perceptions of managers. Even though the majority of the 63 certified firms included in this study were ISO 9001:2015 certified, the model results do not differentiate between companies certified to the 2008 version of the standard and the 2015 version (which specifically requires demonstration of risk-based thinking). Practical implications This study suggests that ISO 9001 provides a framework for risk management processes and collaboration with supply chain partners to positively impact the relationship of LP with cost and SP. Originality/value This is one of the first studies to characterize the benefits of using a structured approach for risk-based thinking that is associated with ISO 9001.

scholarly journals PENGARUH BRAND ASSOCIATION DAN BRAND AWARENESS TERHADAP BRAND LOYALTY MELALUI BRAND TRUST PADA START UP FINTECH OVO

2020 ◽  
Vol 4 (1) ◽  
pp. 96
Author(s):  
Rio Era Deka ◽  
Nurhajati Nurhajati ◽  
Nuzulul Rachma
Keyword(s):  
Direct Effect ◽  
Indirect Effect ◽  
Brand Loyalty ◽  
Indirect Effects ◽  
Sampling Technique ◽  
Brand Awareness ◽  
Brand Trust ◽  
Purposive Sampling ◽  
Brand Association ◽  
Start Up

Tujuan penelitian ini adalah Mengetahui pengaruh tidak langsung Brand Association dan Brand Awareness terhadap Brand Loyalty Melalui Brand Trust pada start up OVO. Jenis penelian ini adalah explanatory research dengan menggunakan pendekatan kuantitatif. Populasi dalam penelitian ini adalah pengguna OVO pada mahasiswa Universitas Islam Malang di Kota Malang, Jawa Timur. Teknik pengambilan sampel dilakukan dengan purposive sampling dan didapatkan sampel sebanyak 120 responden. Hasil penelitian menunjukan bahwa  Pengaruh tidak langsung antara variabel brand Awareness  terhadap brand loyalty melalui variabel brand trust diperoleh dari hasil pengaruh langsung antara variabel brand awareness terhadap brand trust dan pengaruh langsung antara variabel brand trust terhadap variabel brand loyalty sehingga pengaruh tidak langsung. Hal ini dapat diartikan bahwa ada pengaruh tidak langsung variabel brand association dan brand awareness terhadap brand loyalty melalui brand trust, serta semakin tinggi brand trust  maka brand loyalty akan semakin meningkat.Kata kunci : Brand Association, Brand Awareness, Brand Trust, Brand Loyalty The purpose of this study was to find out the indirect influence of Brand Association and Brand Awareness on Brand Loyalty Through Brand Trust at the start up of OVO. This type of research is explanatory research using a quantitative approach. The population in this study were OVO users in Malang Islamic University students in Malang City, East Java. The sampling technique was done by purposive sampling and obtained a sample of 120 respondents. The results showed that the indirect effect of brand awareness on brand loyalty through brand trust variables was obtained from the direct effect of brand awareness variables on brand trust and the direct effect of brand trust variables on variable brand loyalty so that indirect effects. This can be interpreted that there is an indirect effect of brand association and brand awareness of brand loyalty through brand trust, and the higher brand trust, brand loyalty will increase.Keyword : Brand Association, Brand Awareness, Brand Trust, Brand Loyalty

scholarly journals Analysis of Chicken Meat Supply Chain in Dua Putra Perkasa Pratama Company (Inc.)

2020 ◽  
Vol 14 (3) ◽  
pp. 421
Author(s):  
Annisa Maulina Wardhani ◽  
Titik Ekowati ◽  
Wiludjeng Roessali
Keyword(s):  
Supply Chain ◽  
Descriptive Analysis ◽  
Sampling Technique ◽  
Chicken Meat ◽  
Supply Chain Performance ◽  
Product Flow ◽  
Scor Model ◽  
Chain Analysis ◽  
And Performance ◽  
Supply Chain Analysis

Supply chain analysis required in the entire business process because it produced a more sufficient product on the producer to the consumer level with the precise condition, time, and amount of product. This study purpose was to analyze the main product flow, mechanism, and supply chain performance of the chicken meat produced by the Dua Putra Perkasa Pratama Company (Inc.) The study location was chosen by a purposive sampling technique, while the participant selection done by judgment sampling technique. The participants were the supplier, key informant from the company, and customer. The supply chain, mechanism, and performance data analyzed by descriptive analysis method with the Supply Chain Operations Reference (SCOR) model. Results showed that the flow of the supply chain, financial supply chain, and informational was moving from the upstream to downstream,  downstream to upstream, and upstream to downstream or downstream to upstream, respectively. The company supply chain performance classified in a very good range performance with a total score of 96.73.

scholarly journals After Sales Service For Smartphone Iphone To Customer Loyalty

2021 ◽  
Vol 5 (1) ◽  
pp. 62-72
Author(s):  
Fachri Hussein ◽  
Hartelina Hartelina
Keyword(s):  
Direct Effect ◽  
Customer Loyalty ◽  
Value Creation ◽  
Indirect Effect ◽  
Sampling Technique ◽  
Purposive Sampling ◽  
Descriptive Approach ◽  
The City

Apple Inc. company is a big company but that doesn't mean Apple can underestimate newcomers. This iPhone smartphone sold in the city of Karawang has decreased sales in 2019 every month. The variables used are after-sales service, customer loyalty, value co-creation. The problem in this research is to find out how much influence after-sales service has on the value co-creation of the iPhone smartphone. To find out how much influence value creation has on customer loyalty of iPhone smartphones. To find out how much influence after-sales service has on customer loyalty through the co-creation of the iPhone smartphone. This research uses a descriptive approach and verification. A sample of 100 respondents who are iPhone smartphone users using purposive sampling technique, the result is that after-sales service and co-creation value has a strong enough effect, amounting to 47.1%. Meanwhile, Value Co-Creation has a direct effect of 50.9%. The indirect effect of after-sales service on customer loyalty is 18.8%

scholarly journals Pengaruh Penempatan dan Motivasi Kerja terhadap Kepuasan Kerja dan Kinerja Guru di Madrasah Aliyah Se-Kabupaten Jember

2020 ◽  
Vol 1 (3) ◽  
pp. 229-241
Author(s):  
Nur Rohim ◽  
Khotibul Umam
Keyword(s):  
Job Satisfaction ◽  
Path Analysis ◽  
Direct Effect ◽  
Indirect Effect ◽  
Total Population ◽  
Work Motivation ◽  
Teacher Performance ◽  
Sampling Technique ◽  
Path Coefficient ◽  
Purposive Sampling

Penelitian ini bertujuan untuk mengetahui pengaruh penempatan dan motivasi kerja terhadap kepuasan kerja dan kinerja guru di Madrasah Aliyah Se-Kabupaten Jember. Jumlah populasi 97 Madrasah dengan rincian tiga Madrasah Aliyah Negeri dan 94 Madrasah Aliyah Swasta. Jumlah sampel sebanyak enam madrasah dengan 100 responden. Teknik pengambilan sampel menggunakan purposive sampling. Metode penelitian menggunakan pendekatan kuantitatif jenisnya regresi. Pengumpulan data menggunakan teknik observasi, angket dan dokumen-dokumen. Analisis data menggunakan Path Analyisis. Data diolah dengan menggunakan program SPSS 16 for Windows. Penelitian sampai pada simpulan: Koefisien jalur pertama, penempatan berpengaruh positif dan signifikan terhadap kepuasan kerja guru serta kepuasan kerja guru juga berpengaruh positif dan signifikan terhadap kinerja guru. Jadi pengaruh langsung  penempatan terhadap kinerja guru lebih efektif dari pada melalui kepuasan kerja. Koefisien jalur kedua, motivasi kerja berpengaruh tidak langsung terhadap kinerja guru. Akan tetapi motivasi berpengaruh positif dan signifikan terhadap kepuasan kerja. Jadi pengaruh motivasi kerja terhadap kinerja guru dapat melalui kepuasan kerja guru. Kata Kunci: penempatan, motivasi kerja, kepuasan kerja, kinerja guru This study aims to determine the effect of placement and work motivation on job satisfaction and teachers' performance in Madrasah Aliyah throughout Jember Regency. The total population is 97 madrasas consisting of three States and 94 private Madrasah Aliyahs. There are 100 research respondents incorporating six madrasahs in total. The sampling technique used was purposive sampling. This study used a regression type of quantitative approach. Data were collected through observation, questionnaires, and documentation, and then analyzed by using Path Analysis. The data were processed using SPSS 16 for Windows. Based on the results of the analysis and discussion, it can be concluded that; the first Path Coefficient, the placement, has a positive and significant effect on teachers' job satisfaction and the job satisfaction itself also has a positive and significant effect on teachers' performance. Hence, the direct effect of placement on teacher performance is more effective than job satisfaction. The second path coefficient, work motivation, has an indirect effect on teachers' performance. However, motivation has a positive and significant effect on job satisfaction. Therefore, the influence of work motivation on teachers' performance can be measured through teachers' job satisfaction.

scholarly journals Supply Chain integration and Sustainable supply chain performance: A case of Manufacturing firms from UAE

2018 ◽  
Vol 7 (4.7) ◽  
pp. 424 ◽  
Author(s):  
Rashid Ahmed Khamis al Naqbi ◽  
Rosman Bin MD Yusoff ◽  
Fadillah Binti Ismail
Keyword(s):  
Supply Chain ◽  
Primary Objective ◽  
Mediating Effect ◽  
Supply Chain Performance ◽  
Model Assessment ◽  
Sustainable Supply Chain ◽  
Manufacturing Companies ◽  
Supplier Integration ◽  
Internal Integration ◽  
The Relationship

Sustainability is becoming a more important factor in the processes of organizations. Supply chains management (SCM) has acknowledged a great deal of interest by researchers and practitioners. The primary objective of the current research paper is to examine the relationship between internal integration and sustainable supply chain performance. In addition to that, the study has focused on the mediating effect of supplier integration and customer integration in the relationship between key between internal integration and sustainable supply chain performance. The study focuses on manufacturing enterprises of UAE under subject investigation and its relationship with sustainability goals. A detailed literature has been reviewed critically to develop the hypothesis of the study. A questionnaire survey was adopted to collect data from supply chain managers of manufacturing companies. Smart PLS 3 (SEM) is used to analyze the collected data. The results of the study have shown a great deal of agreement with the proposed hypothesis. Analysis of the study is divided into two major parts. Part one is based on an outer model assessment in which reliability and validity were examined. The second part is based on an inner model assessment in which hypotheses were tested. The result of the study will be useful for policymakers and researchers in understanding the emerging role of environmental concerns in strategic management and operational management.   

scholarly journals Crisis Responsibility Impact on Customer Loyalty Eiger through Post-Crisis Reputation

2021 ◽  
Vol 10 (2) ◽  
pp. 214-228
Author(s):  
Sinjaya Kusuma ◽  
Cendera Rizky A. Bangun
Keyword(s):  
Path Analysis ◽  
Direct Effect ◽  
Measurement Technique ◽  
Customer Loyalty ◽  
Indirect Effect ◽  
Sampling Technique ◽  
Quantitative Approach ◽  
Purposive Sampling ◽  
Data Measurement ◽  
A Company

PT Eigerindo Multi Produk is a company that produces outdoor, travel, and riding equipment. In early 2021, Eiger was hit by a crisis that many concluded was a failed PR activity. Eiger formed a crisis responsibility by providing feedback and creating a discount program for the audience. The purpose of this study was to determine whether the crisis responsibility affected the loyalty of Eiger customers with a post-crisis reputation as an intervening variable. This study uses an explanatory quantitative approach involving 265 samples selected using non-probability purposive sampling technique with criteria that sample must know this case and have used Eiger products. This study uses path analysis as a data measurement technique to prove whether there is a relationship between the variables in this study. Path analysis was carried out using the AMOS 26 tool. The results showed that a post-crisis reputation was a partial-mediation intervening variable. The direct effect in this study is more prominent than the indirect effect. PT Eigerindo Multi Produk merupakan perusahaan yang memproduksi alat-alat outdoor, travel, dan riding. Pada awal 2021, Eiger sempat dilanda krisis dikarenakan pemberian surat keberatan kepada beberapa Youtuber yang memiliki kualitas video yang kurang baik. Hal ini banyak disimpulkan sebagai salah satu aktivitas PR yang gagal. Untuk menghadapi krisis ini, Eiger memuat beberapa tanggapan dan membuat program diskon kepada khalayaknya sebagai bentuk dari tanggung jawab krisis tersebut. Tujuan penelitian ini adalah untuk mengetahui apakah tanggung jawab krisis tersebut berpengaruh terhadap loyalitas pelanggan Eiger dengan reputasi pasca-krisis sebagai variabel mediator. Penelitian ini menggunakan pendekatan kuantitatif eksplanatif yang melibatkan 265 sampel yang dipilih menggunakan Teknik non-probability sampling, purposive sampling dengan kriteria sampel yang harus mengetahui kasus krisis Eiger serta pernah menggunakan produk Eiger. Penelitian ini menggunakan path analysis sebagai teknik pengukuran data untuk membuktikan apakah ada hubungan antar variabel yang ada di dalam penelitian ini. Path analysis yang dilakukan menggunakan bantuan perangkat AMOS 26. Hasil penelitian menunjukkan bahwa reputasi pasca-krisis sebagai variabel intervening yang bersifat partial-mediation. Pengaruh langsung dalam penelitian ini lebih besar dibandingkan pengaruh tidak langsung.

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