scholarly journals The Impact of Salesforce Motivation on Organizational Performance in Pharmaceutical Industry of Karachi, Pakistan, 2019

2020 ◽  
Vol 5 (1) ◽  
pp. 34
Author(s):  
Bakhtiyar Ali ◽  
Muhammad Abu Bakr Ali ◽  
Shameel Ahmed Zubairi
Keyword(s):  
Pharmaceutical Industry ◽  
Organizational Performance ◽  
Quantitative Research ◽  
Statistical Tests ◽  
Sales Force ◽  
Motivational Factors ◽  
Primary Data ◽  
Company Performance ◽  
Effective Manner ◽  
The Impact

The pharmaceutical industry in Pakistan is a very demanding market that is always subject to competitive pressures. This research objects to define the interaction (Intrinsic, Extrinsic) of motivational factors for the salesforce teams in pharmaceuticals with respect to company performance. It will test the relevance of modern motivation theories in their attempt to explain the importance of the determinants of motivation in the context of performance by the sales force in Karachi, Pakistan For the execution of the current research and catering to the research questions in an effective manner, researcher opts for quantitative research design. In this research, the study has focused on selecting the population who belong only from the industry of pharmaceutical companies operating in Karachi. The sample size selected is based on 200 participants belonging from only pharmaceutical-based organizations. The research is based on using the primary method that involves collecting data or information directly from the real world. The design of questionnaire initiates from the demographic info to motivational factors like intrinsic variables, extrinsic variables along with the mediating variables and ending with company factor of performance questions. Data is analyzed by means of statistical tests and quantitative strategies. Primary data collected through the survey process is analyzed by Multiple Regression Analysis. The results and analysis indicated that there is a statistically significant impact of extrinsic variables on the motivation level of salesforce. In addition to this, it is also identified that increased level of motivation of sales force results in effective sales performance that leads towards effective process of organizational goals establishment.

scholarly journals A Study of Mobile Banking with reference to Customer Satisfaction in Bank Nizwa, Oman

2020 ◽  
Author(s):  
Al Shifa Al-harthi ◽  
Madhave Hejmadi
Keyword(s):  
Customer Satisfaction ◽  
Customer Service ◽  
Quantitative Research ◽  
Statistical Tests ◽  
Age Groups ◽  
Annual Reports ◽  
Primary Data ◽  
Mobile Banking ◽  
Adoption Of Technology ◽  
The Impact

The banking business in Oman has flourished greatly due to the adoption of technology and provision of enhanced customer service. Mobile Banking can make banking transactions convenient because customers can access financial resources even from distant areas. Technology can have a significant impact on customer service and satisfaction. The mobile banking revenues reached $ 8.3 billion in 2015 and have penetrated deeper into the market and the mind of the customer. Mobile banking has made a difference in customer satisfaction. The main objective of the research paper is to evaluate the usage of mobile banking at Bank Nizwa. The research was conducted to evaluate the impact of mobile banking on customer satisfaction at Bank Nizwa in Oman. The researcher used a quantitative research design as it is aimed to measure the impact of mobile banking on customer satisfaction and get quantitative data from respondents with accuracy. Two sources of data have been used: Primary data was collected through a questionnaire with 24 items and secondary sources such as  the website of the bank, articles, annual reports, bank statements and circulars were also consulted. The data was collected through an electronic survey and the list of respondents was obtained from the Bank Nizwa database. A total of 122 respondents belonging to different age groups responded The response rate was 80%. Data was analysed by using statistical packages for Social Sciences (SPSS) software. Both single variable, double variable and cross tables were prepared. The statistical tests like chi-square and correlations were applied.  The results reveal that there are factors influencing customers’ satisfaction of mobile banking and the problems that hindered customers satisfaction were also identified. The attempt of this study was to examine the impact of mobile banking factors and services at Nizwa Bank in Oman

scholarly journals The Effect of Using Social Media in the Modern Marketing Communication on the Shaping an External Employer’s Image

Energies ◽  
2021 ◽  
Vol 14 (14) ◽  
pp. 4177
Author(s):  
Agnieszka Izabela Baruk ◽  
Grzegorz Wesołowski
Keyword(s):  
World Literature ◽  
Statistical Tests ◽  
Empirical Studies ◽  
Communication Channels ◽  
Primary Data ◽  
Survey Method ◽  
Marketing Communication ◽  
Chi Square ◽  
The Impact

The aim of this article was to determine the significance of modern marketing communication channels used in the process of shaping the external image of an enterprise as an employer. An analysis of the world literature on marketing, management, marketing communication and human resource management was used to prepare the theoretical part. The results of the analysis indicate a cognitive and research gap regarding the use of modern communication channels for building the external image of an enterprise in the role of an employer. In order to reduce the gap, empirical studies were conducted among young Polish potential employees, in which the survey method was used to gather primary data. The collected data were subjected to statistical analysis, during which the following methods and statistical tests were applied: the analysis of average values, exploratory factor analysis, Kruskal–Wallis test (KW), Pearson chi-square independence test and V-Cramer coefficient analysis. The results of the analyses conducted indicate, inter alia, that statistically significant diversity was identified in the case of non-professional media in terms of respondents’ opinions on whether the employer’s image created by modern media is better than the employer’s image created on the basis of classical marketing communication channels. In the case of professional and non-professional media, the age of the respondents was not a differentiating feature. Moreover, neither for professional media nor for non-professional media were statistically significant dependencies identified between respondents’ opinions on the impact of actions undertaken by enterprises on shaping their positive external image as an employer and respondents’ opinions on whether the employer’s image created on the basis of modern marketing communication channels is more beneficial than the employer’s image created on the basis of classical marketing communication channels. The results obtained on the basis of the research have a cognitive and applicability value, characterized by originality. Until now, the importance of using modern marketing communication channels in shaping the employer’s external image has not been analysed. This also applies to enterprises operating on the energy market.

scholarly journals Two Sides of the Same Coin. University-Industry Collaboration and Open Innovation as Enhancers of Firm Performance

2021 ◽  
Vol 13 (7) ◽  
pp. 3866
Author(s):  
Joana Costa ◽  
Ana Rita Neves ◽  
João Reis
Keyword(s):  
Firm Performance ◽  
Open Innovation ◽  
Primary Data ◽  
Company Performance ◽  
Innovation Ecosystem ◽  
Industry Collaboration ◽  
And Performance ◽  
Performance Results ◽  
The Impact ◽  
University Industry

Open innovation is proved to be determinant in the rationalization of sustainable innovation ecosystems. Firms, universities, governments, user communities and the overall environment are called to contribute to this dynamic process. This study aims to contribute to a better understanding of the impact of open innovation on firms’ performance and to empirically assess whether university-industry collaborations are complementary or substitutes for this activity. Primary data were collected from a survey encompassing 908 firms, and then combined with performance indicators from SABI (Spanish and Portuguese business information). Econometric estimations were run to evaluate the role of open innovation and university-industry collaboration in the firm innovative propensity and performance. Results highlight the importance of diversity in collaborations with the academia and inbound open innovation strategy as enhancers of firm performance. The two activities reinforce each other. By testing the impact of open innovation practices on company performance, the need for heterogeneity in terms of contact type and university is also demonstrated. Findings cast light on the need to reformulate existing policy packages, reinforcing the ties with academia as well as the promotion of open innovation strategies. The connection to the innovation ecosystem needs to be further encouraged as well as the promotion of persistent connections with the knowledge sources in an open and multilateral framework.

scholarly journals Organizational Learning and Motivation: Assessing the impact on Employee Performance

2016 ◽  
Vol 5 (2) ◽  
pp. 355 ◽  
Author(s):  
Puja Sareen ◽  
Parikshit Joshi
Keyword(s):  
Organizational Learning ◽  
Organizational Performance ◽  
Positive Impact ◽  
Employee Performance ◽  
Employee Motivation ◽  
Primary Data ◽  
Hygiene Factors ◽  
And Performance ◽  
The Impact

<em>Organizational learning has the potential to improve organizational performance. For any organization to sustain long term benefits it requires to establish a mechanism to tap the knowledge and use this knowledge in taking future decisions. This study tries to capture the role of Organizational Learning and Employee Motivation and its impact on the Employees’ Performance. The study is exploratory and descriptive in nature. The questionnaire used for primary data collection has its items collected and derived from various standardized questionnaires available. The analysis of the primary data shows that there is a positive correlation between Organizational Learning and Organizational Performance. On understanding Herzberg theory of motivation the study came to conclusion that employees consider hygiene factors of motivation more significant than the motivator factors. The motivation level of employees in an organization has positive impact on the overall performance of any organization. The study helps the organizations to understand the relationship between learning and performance considering motivation as a mediating variable. </em>

scholarly journals Firm Performance: Does Mastering a Foreign Language Matter?

10.29007/dkzg ◽  
2018 ◽  
Author(s):  
Remedios Hernández Linares ◽  
María José Naranjo ◽  
Héctor Sánchez Santamaría ◽  
Mercedes Rico García ◽  
Laura Fielden Burns ◽  
...  
Keyword(s):  
Foreign Language ◽  
Organizational Performance ◽  
Small And Medium Enterprises ◽  
Language Education ◽  
Foreign Language Education ◽  
Primary Data ◽  
First Semester ◽  
Improved Performance ◽  
Medium Enterprises ◽  
The Impact

Over the last twenty years the impact of language in international and multinational companies has attracted significant scholarly attention, which is reflected in the growing literature. However, and despite the fact that small and medium enterprises (SMEs) constitute the engine of numerous economies worldwide, the impact of foreign languages on SMEs’ performance remains understudied. This is especially intricate because, considering that SMEs often have fewer resources, the commitment of such resources to language acquisition and foreign language education can only be justified in the case of improved performance. To address this gap, the objective of our research aims to get insights whether and how the domain of a foreign language (mainly English) affects SMEs’ performance. For this purpose, we perform an exploratory empirical study based on data collected through a telephone questionnaire during the first semester of 2017. A group of private Spanish SMEs constitutes our sample. Our work presents the results of the statistical analysis of these primary data, and contributes to a more nuanced perspective on language utility for organizational performance.

scholarly journals Determinants of Merger and Acquisition: An Indian Pharmaceutical Industry Perspective

2019 ◽  
Vol 8 (2S11) ◽  
pp. 3081-3088
Keyword(s):  
Pharmaceutical Industry ◽  
Mergers And Acquisitions ◽  
Competitive Advantage ◽  
Secondary Data ◽  
Merger And Acquisition ◽  
Company Performance ◽  
Compulsory Licensing ◽  
The Impact ◽  
Negative Factors ◽  
Indian Pharmaceutical Industry

Mergers and acquisitions (M&A) have gained prominence across the globe as a way of gaining competitive advantage and boosting the profit of the companies. The Indian pharmaceutical industry has readily embraced M&As in the recent times and has witnessed a number of profitable deals materialize, while some indeed failed. The success of M&As is contingent upon a variety of factors and eventually has a bearing on how the acquiring and target companies perform. This study intended to identify the various factors that either lead to or impede M&As and to measure their impact on company performance. The factors that motivate and discourage M&As were identified and the importance of factors such as deal size and compulsory licensing requirement in M&A success was assessed and the impact of the all these factors on the performance of the companies was assessed using both primary and secondary data. The encouraging and discouraging aspects of M&A were found to impact company performance significantly, so did the deal size and compulsory licensing requirement. The findings implied that the success of M&As depends on a variety of positive and negative factors and the participating companies need to balance these factors judiciously in order to obtain realistic profits from M&As

scholarly journals Assessing the Impact of Strategic Management Practices on the Performance of Commercial Banks in Makurdi – Nigeria

2021 ◽  
pp. 34-45
Author(s):  
David Adugh Kuhe ◽  
Victor Utor ◽  
Darius Ikyanyon
Keyword(s):  
Strategic Management ◽  
Organizational Performance ◽  
Commercial Banks ◽  
Management Practices ◽  
Primary Data ◽  
Regression Result ◽  
Correlation And Regression Analysis ◽  
Management Techniques ◽  
The Impact ◽  
Structured Questionnaire

The aim of this study is to assess the impact of strategic management practices on the performance of some commercial banks in Makurdi – Nigeria. The study utilized primary data obtained through structured questionnaire administered to 160 respondents sampled from seven commercial banks in the study area. The collected data from the study were analyzed using descriptive statistics, percentages, correlation and regression analysis. The correlation results showed that strategic management practices are highly positively and significantly related to organizational performance. The regression result which explains about 99.9% variability in the model revealed that strategic management had positive and significant impact on the performance and profitability of commercial banks. The study recommended among other things that the management of the commercial banks should enhance the strategic management techniques in order to improve performance.

scholarly journals Role of Business Intelligence in Banking Sector for Achieving Competitive Advantage- An Empirical Analysis

2021 ◽  
Vol 19 (1) ◽  
Keyword(s):  
Competitive Advantage ◽  
Business Intelligence ◽  
Quantitative Research ◽  
Banking Sector ◽  
Statistical Tests ◽  
Firm Strategy ◽  
Middle Level ◽  
Mediating Role ◽  
The Impact

With recent advancements in information technology, organizations’ capability to acquire and analyze data for efficient decision making has increased. Good strategies promote alignment among processes and technology in use, which may result in better firm performance. However, there has been little focus on how firm strategies and business intelligence (BI) systems might play their part in forming organizational information and getting a competitive edge. Therefore, the purpose of conducting this study is to investigate the impact of firm strategy on firm competitive advantage with mediating role of BI adoption and moderating role of BI capabilities. For this, a quantitative research methodology was used, and data was collected from 300 middle-level managers in Pakistan's telecom sector. Statistical tests such as descriptive statistics, correlation, reliability analysis, one-way ANOVA, confirmatory factor analysis, and mediation analysis through Hayes process were performed using SPSS and AMOS. The findings revealed a positive link between firm strategy and competitive advantage, with business intelligence adoption serving as a mediating factor. Business intelligence capabilities positively moderate the relationship between BI adoption and competitive advantage. Hence, all proposed hypotheses (H1, H2, and H3) were approved. The contribution and Limitation of the study are also discussed.

scholarly journals INFLUENCE OF WORK LIFE BALANCE ON PERFORMANCE OF EMPLOYEES IN JORDAN HOSPITALS

2020 ◽  
Vol 8 (1) ◽  
pp. 53-58
Author(s):  
Mutaz Minwer Halal Al Harbi
Keyword(s):  
Quantitative Research ◽  
Work Life ◽  
Work Life Balance ◽  
Primary Data ◽  
Government Hospital ◽  
Life Balance ◽  
Medical College ◽  
Jawaharlal Nehru ◽  
The Impact ◽  
Better Than

This paper examines the impact of WLB on performance of employees in Jordan hospitals. This study is a quantitative research and made use primary data using a research questionnaire as instrument was administered to a total number of 500 respondents selected from four governments and four privates hospitals namely: Al-Bashir hospital (Government), Al Mafraq Government Hospital (Government), Ram Manohar Lohia Hospital (Government),Jawaharlal Nehru Medical College (Government),Philadelphia hospital (private), Haramain Hospital (Private),  Jordan hospital (private) and Fortis Hospital (Private) from Jordan. The result of the study reveals that impact of WLB on performance of employees was significant and joint impact of WLB and motivation significantly influence performance of employees. In conclusion, motivation plays an important role in encouraging employees to perform; a well-motivated employee has a possibility of performing better than an employee that is not well motivated.

Social impact of Polish public libraries

2019 ◽  
Vol 20 (3) ◽  
pp. 168-178
Author(s):  
Magdalena Paul
Keyword(s):  
Quantitative Research ◽  
Social Impact ◽  
Cultural Practices ◽  
Public Libraries ◽  
Statistical Tests ◽  
Added Value ◽  
Content Type ◽  
Research Instrument ◽  
The Social ◽  
The Impact

Purpose The purpose of this paper is to present the methodological issues around developing a quantitative research instrument of the social impact of Polish public libraries. The results of the use of this instrument to survey users of Mazovian Province, Poland, are summarized as an example of its use. Design/methodology/approach The research focused on informational, educational and participatory aspects of social impact on the sidelines leaving cultural heritage issues. “Impact” and “social impact” were defined according to ISO 16439:2014. Information and documentation – methods and procedures for assessing the impact of libraries. The research instrument included questions both about the activities taken in libraries by its users and the benefits they gained. The questionnaire also contained questions which allowed to control the variables such as frequency of using libraries, socioeconomic factors and cultural practices. To describe dependencies, various statistical tests were applied. The study was conducted on the group of 1,098 users of 38 public libraries between February and June 2017. Findings Younger and people from smaller towns felt more benefits from using libraries. There are significant differences between types of benefits people of various age, financial status and household size experienced. People who went to libraries and other cultural institutions often experienced more benefits. The more a person performs activities in libraries, the more benefits he or she has. Some added value of particular activities is also visible. Research limitations/implications Despite the efforts and the size of the sample, it is not representative of the population of library users in the Mazovian Province (mainly due to the data collection method – auditory survey). Originality/value Studying the social impact of the libraries in Poland is still at its beginning. The presented research is, therefore, exploratory in terms of cognitive and methodological value.

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