scholarly journals PERILAKU CARING PERAWAT DIMASA PANDEMI COVID-19 DI RUMAH SAKIT UMUM DAERAH KOTA MAKASSAR

Author(s):  
Zaenal Zaenal ◽  
Noer Saudah ◽  
Imam Zaenuri ◽  
Rini Mustamin

The purpose of the study: to find out the description of the caring behavior of nurses in the ward of the Makassar City General Hospital. Methods: This study used a descriptive survey using a non-probability sampling technique, namely consecutive sampling. The sample in this study was 77 people according to the inclusion criteria and exclusion criteria. Collecting data using a questionnaire Care Q (the Nurse Behavior Caring Study) based on the opinion of Larson (1998, in Watson 2004). Questionnaire sheet. Results: The results showed that the caring behavior of nurses at the Makassar City General Hospital in general was mostly good (79.2%). , explanation and facilities (79.9 %), comfort (79.9 %), trusting relationship (71.4 %). Discussion: In the application of caring behavior nurses need to integrate various dimensions of caring behavior which include readiness and willingness, explanations and facilities, comfort, mutual trust relationships to improve the quality of nursing services which have an impact on increasing patient satisfaction and decreasing hospital days. Conclusion: Nurse caring behavior in Makassar City General Hospital in general is mostly good Suggestion: Nurses are expected to cultivate a culture of caring for patients by reminding each other among colleagues to improve the quality of nursing services

2019 ◽  
Vol 2 (1) ◽  
pp. 162-169
Author(s):  
Sukma Yunita ◽  
Panri Hariadi

Quality health services are services that can satisfy every service user, nurses in providing services are manifested in a caring attitude. Nurse caring behavior is one of the determinants of patient satisfaction. This type of research uses descriptive correlation and the design of this study uses a cross sectional design, the population in this study is all patients treated in the emerald II room as many as 420 people. The sampling technique was purposive sampling. Data analysis was performed by univariate and bivariate using chi square tests. The results of the study that the majority of caring behavior is always as many as 37 respondents (88.1%), the majority of patient satisfaction is very satisfied as many as 37 respondents (88.1%). Statistical test results with chi square obtained value of 0.000 <0.05 means that there is a relationship between caring behavior with the level of patient satisfaction at the Permata Bunda General Hospital in 2019. The conclusion of the study is the relationship between caring behavior with the level of patient satisfaction at the Permata Bunda General Hospital 2019. It is recommended for nurses to improve the quality of nursing service delivery of nursing services especially nurses caring behavior with patient satisfaction so that it can improve the quality of nursing services and the quality of the hospital is getting better.   Pelayanan kesehatan yang bermutu adalah pelayanan yang dapat memuaskan setiap pemakai jasa layanan, perawat dalam memberikan pelayanan diwujudkan dalam sikap caring.  Perilaku caring perawat merupakan salah faktor penentu kepuasan pasien. Jenis penelitian menggunakan deskriptif korelasi dan desain penelitian ini menggunakan desain cross sectional, populasi dalam penelitian ini adalah seluruh pasien yang dirawat di ruang zamrud II inap sebanyak 420 orang. Teknik pengambilan sampel dengan purposive sampling. Analisa data dilakukan dengan univariat dan bivariat menggunakan uji chi square. Hasil penelitian bahwa perilaku caring mayoritas selalu sebanyak 37 responden (88,1 %), kepuasan pasien mayoritas sangat puas sebanyak 37 responden (88,1 %). Hasil uji statistik dengan chi square diperoleh nilai value sebesar 0.000 < 0,05 artinya terdapat Hubungan perilaku caring dengan tingkat kepuasan pasien di Rumah Sakit Umum Permata Bunda tahun 2019. Kesimpulan penelitian terdapat Hubungan perilaku caring dengan tingkat kepuasan pasien di Rumah Sakit Umum Permata Bunda Tahun 2019. Disarankan untuk perawat untuk meningkatkan kualitas dalam pemberian pelayanan keperawatan pemberian pelayanan keperawatan khususnya perilaku caring perawat dengan kepuasan pasien sehingga dapat meningkatkan mutu pelayanan keperawatan serta kualitas Rumah Sakit semakin baik.


2018 ◽  
Vol 2 (1) ◽  
pp. 21
Author(s):  
Heltty Heltty

Introduction. Caring is the main focus in the field of nursing. Caring relate to the quality of nursing care. Public demand to the quality of nursing care is increasing. The purpose of this study was to analyze the nurses’ caring behavior in the implementation of perioperative nursing care in public hospitals of Bahteramas Kendari. Methode. This research was qualitative research: naturalistic. Participant selection method used was purposive sampling as many as six participants (nurses). The data obtained through observation using the observation guide in the form of a nurse caring behavior assessment instrument that Thai Nurses' Caring Behavior (TNCB). Qualitative data analysis was done interactively and lasted continuously until complete, so that the data was saturated. Result. Results of the study showed that participants described caring behavior quite well, although not all aspects of the nurse caring behaviors can be done. Discussion. Increasing in knowledge and skills nurses need to be done in an effort to develop caring in the practice of nursing services included in perioperative nursing care.Keywords: Caring, Nurse, Perioperative Nursing Care


2019 ◽  
Vol 1 (1) ◽  
pp. 85-93
Author(s):  
Tiara Putri Ryandini ◽  
Lukman Hakim

The lack of patient satisfaction is due to the increasing demands of the patient's needs, but this is not accompanied by improvements in nurses' actions. If the customer feels dissatisfied with a service provided, then that service can be ascertained to be ineffective and inefficient. This is especially important for public services. Providing services to the community as done by RSUD Dr. R. Koesma Tuban, needs to get attention, especially in the quality of services to suit the needs and expectations of the community. This study focuses on the quality of nursing services and the level of patient satisfaction in the Asoka Hospital Dr. R. Koesma Tuban. This study aims to determine the relationship between the quality of nursing services with the level of patient satisfaction in the Asoka Hospital Dr. R. Koesma Tuban. This study uses analytic survey research with cross sectional approach, while the data analysis used is the Spearman Rank correlation test. The population used in this study were patients in the Asoka room of RSUD dr. R. Koesma Tuban who fit the inclusion criteria as many as 155, with a large sample of 112 respondents using a simple random sampling technique. The results showed that most patients were quite satisfied with the quite good nursing services. Spearmen Correlation Test Results (rs) obtained, the variable quality of nursing services (p <0.05) has a relationship to the level of patient satisfaction with moderate correlation (r = 0.476) and the direction of the positive correlation which means the better the quality of nursing services, the higher the level of satisfaction patient.Almost half of the nurses at Asoka Room  RSUD dr. R. Koesma Tuba have a good quality nursing service. Almost half of the patient at Asoka Room RSUD dr. R. Koesma Tuban feel satisfy with nurse’s service; there is a correlation between the quality of nurse service and the level of patient satisfaction  at Asoka Room RSUD dr. R. Koesma Tuban.


2021 ◽  
Vol 6 (2) ◽  
pp. 149
Author(s):  
Hendry Kiswanto Mendrofa ◽  
Muhammad Taufik Daniel Hasibuan

The development of science and technology that continues to progress, especially in the health sector requires changes in terms of service so that in providing more professional services in hospitals, nursing care must be of high quality. Nursing Law Number 38 of 2014 Article 3B states that nursing arrangements aim to improve the quality of nursing services, therefore the provision of quality nursing services is important in today's health services. The model of professional nursing care is divided into several models, namely primary, team and case nursing. Based on the results of a survey of research journals, the researchers concluded that there was no research that compared the professional nursing care team model with primary nursing in improving the quality of nursing care. The purpose of this study was to identify the use of the professional nursing care team model with the primary nursing model in improving the quality of nursing care. This type of research is a quantitative research type with a comparative design. The population in this study were all patients at the Inpatient Hospital where the study was conducted. The sampling technique used was purposive sampling technique. Data collection on the quality of nursing care used a quality scale patient assessment instrument – the acute care version (PAQS-ACV). This instrument was developed to assess the quality of nursing care. Data analysis in this study used an independent t-test. normality test using the Kolmorogov-Smirnov test with a significance value (p > 0.05). The results showed that there was a significant difference between the quality of nursing care in the team group and the quality of nursing care in the primary nursing group where the value of sig (2-tailed) was 0.008 where > 0.05, the results also showed that based on the results of the frequency distribution test the quality of nursing care was using the team model and the primary nursing model has a high majority value of nursing care quality, but there is a difference in the average value (mean) where the quality of nursing care in the nursing care model group in the team method group is 144.86 and the quality of nursing care in the primary nursing model group is 155.83. These results indicate that the quality of nursing care with the primary nursing model has a higher quality of care value than the group nursing care model with the team method. Based on the results of this study, it is recommended that hospitals can apply a professional nursing practice model, especially the primary nursing model to further improve the quality of nursing care provided.


2019 ◽  
Vol 4 (1) ◽  
pp. 33 ◽  
Author(s):  
Cecep Solehudin Firmansyah ◽  
Richa Noprianty ◽  
Indra Karana

Background: Caring is a nurse's concern to clients was form of attention, appreciation and able was meet their needs. Phenomenon who had four out of five clients interviewed mentioned nurses less caring for clients. Objective: Less caring her nurses marked with less caring nurses to clients, so clients complain that the nurses in the room less attention to the convenience of clients.Methods: The type was of quantitative research with descriptive survey approach. The sample used was inpatient minimum patient duration of 3 days with total sampling technique was is 142 people. Data collection of primary data with research instrument that is questionnaire Behaviors Assessment Caring was of ten carative factor Jean Watson. Data analysis is frequency distribution.Results: Result of research on caring behavior of nurse 52,1% that was enough, fulfillment of human need 73,2%, Altruistic Humanistic Value System 43,7%, Confidence and expectation of client 47,9%, Sensitivity to self and others 50,0% , Relationship helps confidence 48,6%, recipient of positive and negative expression 51,4%, Problem solving method 47,2%, Interpersonal teaching process 45,1%, Psychological environment 60,6% sufficient nurse caring behavior and phenomenological existential power client assess 44,4% caring behavior of nurse that is good.Conclusion: It is concluded that the client assess the caring behavior of the nurses have enough category, therefore therefore for the hospital can evaluate about caring conducted by nurses in RSAU DR. M. Salamun Bandung.


2019 ◽  
Vol 3 (1) ◽  
pp. 21
Author(s):  
Rosiana Nur Imallah ◽  
Anindita Farda Khusnia

Discharge planning is one indicator of ongoing nursing services that if performed well by the nurses will be able to improve the quality of nursing services and patient satisfaction. One influential factor is the leadership of the head nurse, especially in the function of directing to nurses when carrying out discharge planning. The directional function carried out by the head nurse is in the form of giving motivation, supervision and conflict management. The purpose of this study was to determine the relationship between the function of directional head nurse and the implementation of discharge planning nurses. The study design was descriptive correlational with a cross sectional time approach. The sample in this study were 56 nurses in the inpatient room of PKU Muhammadiyah Yogyakarta Hospital with a sampling technique using simple random sampling. The instrument used was a head nurse directional function questionnaire and discharge planning questionnaire implementation. The data analysis using the Kendall Tau statistical test. The results of this study showed that the assessment of direction function of head nurse were 27 people (48.2%) within adequate category, the implementation of discharge planning were 39 people (69.6%) within good category. The results of the Kendall Tau analysis test were p = 0.002 ( p <0.05). There is a relationship between the function of direction of head nurse to discharge planning nurses. 


2019 ◽  
Vol 7 (2) ◽  
pp. 110-131
Author(s):  
Wiwin Nur Aeni ◽  
Winani Winani ◽  
Hendri Sutioso

Nurses are required to have sensitivity and ability to support patients' trust and welfare through caring behavior. Nurse caring behavior will have a significant influence on the patient's care process in the hospital. The aim of study was to determine the description of nurse’s caring behavior in nursing services in one hospital in Indramayu Regency 2017. The study used descriptive methode. Population was patients in the Inpatient Room of one hospital in Indramayu Regency. Samples were 96 respondents which selected by accidental sampling technique. Humanistic and Altruistic caring behaviors of nurses were 91.7%, provide trust were 82.3%, foster sensitivity to themselves and others were 69.8%,  develop a relationship between mutual trust in patients were 77.1%, increase and receive expressions of positive and negative feelings towards patients were 77.1%, solving problems for decision making were 65.6%, increased learning and interpersonal teaching were 71.9%, creating supportive physical, mental, sociocultural, and spiritual environments were 81.3%, provide guidance in satisfying needs were 69.8%, and allowing for phenomenological stress to patient mental-growth and maturity pressure were 52.1%. Nursing caring behavior in the Inpatient Room of one hospital in Indramayu Regency were 53.1%.  Keywords: Caring Behavior, Nurses, Service


2020 ◽  
Vol 8 (1) ◽  
pp. 59
Author(s):  
Nathania Hangewa ◽  
Jeavery S. Bawotong ◽  
Mario E. Katuuk

AbstrackBackground The perception of caring behavior is an important thing that must be considered by nurses in providing nursing care. Excessive work stress can affect the quality of health services. The purpose of this study was to determine the relationship between nurses work stress and perception of caring behavior. Method: This study used correlation analytic research design with cross sectional approach. Sample in this study were 34 respondents. Data collection using questionnaire sheets that have been used previously by Nopa (2016) and Rika (2012) whose validity has been tested. The Results using the spearman correlation test, the results obtained r -0,004 and p 0,983 ; 0,05. Conclusion, work stress of nurses is not significantly related to the perception of caring behavior in the emergency room and ICU at GMIM General Hospital Pancaran Kasih Manado. Suggestions, for hospitals to be able to improve the quality of nursing services related to the perception of caring behavior in patients. Keywords: work stress, perception of caring behavior AbstrakLatar Belakang Persepsi perilaku caring merupakan hal penting yang harus diperhatikan oleh perawat dalam memberikan asuhan keperawatan. Stres kerja yang berlebihan dapat mempengaruhi mutu pelayanan kesehatan yang diberikan. Tujuan penelitianuntuk mengetahui hubungan stres kerja perawat dengan persepsiperilaku caring. Metode penelitian ini menggunakan desain penelitian analitik korelasi dengan pendekatan cross sectional. Sampel dalam penelitian ini sebanyak 34 responden. Pengumpulan data menggunakan lembar kuesioner yang pernah digunakan sebelumnya oleh Nopa (2016) dan Rika (2012) yang telah diuji validitasnya. Hasil penelitian dengan menggunakan uji korelasi spearman, hasil diperoleh nilai r -0,004 dan nilai p 0,983 ; α 0,05. Kesimpulan, stres kerja perawat tidak berhubungan secara bermakna dengan persepsi perilaku caring di IGD dan ICU RSU GMIM Pancaran Kasih Manado. Saran,bagi rumah sakit agar dapat meningkatkan mutu pelayanan keperawatan yang berkaitan dengan berpersepsi perilaku caring pada pasien.Kata Kunci : stres kerja, persepsi perilaku caring.


2018 ◽  
Vol 1 (1) ◽  
pp. 28
Author(s):  
Ketut Hendra Yanti dewi ◽  
I Gede Putu Darma Suyasa ◽  
Made Rismawan

Background: Five Moments for Hand Hygiene is an important moment to wash hands 5 on health care providers to optimize hand hygiene by washing hands. Coaching methods can be used to improve the quality of nursing resources that will ultimately improve the quality of nursing care provided to patients through obedience perform appropriate hand washing moments principles 5 6 steps. The result of the application of the five moment in the inpatient unit District General Hospital Klungkung still below the average of the minimum service standards (SPM) is as much as> 80%. While the percentage of data compliance officer in performing hand hygiene is the nurse as much as 63.3%.Objective: the purpose of this study was to determine the effect of nursing coaching to compliance nurses perform appropriate hand washing moments principles 5 6 steps in the inpatient unit District General Hospital KlungkungMethods: This study uses an experimental approach to design pre One group pre test-posttest design. The sampling technique used is Non-Probability Sampling with consecutive sampling technique. Number samples are 63 respondents, gathering data using questionnaires.Results demonstrate compliance nurses perform appropriate hand washing moments principles 5 6 steps before nursing coaching mostly 31 people (49.2%) in the category enough. Compliance nurses do wash their hands according to the principles 5 6 moments after the steps carried out the majority of nursing coaching 58 people (92.1%) in both categories Statistical test results obtained Wilcoxon signed rank test P = 0.000 <α 0.05 indicates no influence on the nursing coaching compliance nurses perform appropriate hand washing moments principles 5 6 steps in the inpatient unit District General Hospital Klungkung.Conclusion: No effect on adherence nurse nursing coaching perform appropriate hand washing moments principles 5 6 steps in the inpatient unit District General Hospital Klungkung. Keywords: Coaching Nursing, Compliance, Hand Wash


Sign in / Sign up

Export Citation Format

Share Document