scholarly journals STRES KERJA DENGAN PERSEPSI PERILAKU CARING PADA PERAWAT

2020 ◽  
Vol 8 (1) ◽  
pp. 59
Author(s):  
Nathania Hangewa ◽  
Jeavery S. Bawotong ◽  
Mario E. Katuuk
Keyword(s):  
Work Stress ◽  
Stress Perception ◽  
Cross Sectional ◽  
Caring Behavior ◽  
Nursing Services ◽  
Spearman Correlation Test ◽  
Quality Of Health Services ◽  
The Relationship ◽  
Quality Of Nursing

AbstrackBackground The perception of caring behavior is an important thing that must be considered by nurses in providing nursing care. Excessive work stress can affect the quality of health services. The purpose of this study was to determine the relationship between nurses work stress and perception of caring behavior. Method: This study used correlation analytic research design with cross sectional approach. Sample in this study were 34 respondents. Data collection using questionnaire sheets that have been used previously by Nopa (2016) and Rika (2012) whose validity has been tested. The Results using the spearman correlation test, the results obtained r -0,004 and p 0,983 ; 0,05. Conclusion, work stress of nurses is not significantly related to the perception of caring behavior in the emergency room and ICU at GMIM General Hospital Pancaran Kasih Manado. Suggestions, for hospitals to be able to improve the quality of nursing services related to the perception of caring behavior in patients. Keywords: work stress, perception of caring behavior AbstrakLatar Belakang Persepsi perilaku caring merupakan hal penting yang harus diperhatikan oleh perawat dalam memberikan asuhan keperawatan. Stres kerja yang berlebihan dapat mempengaruhi mutu pelayanan kesehatan yang diberikan. Tujuan penelitianuntuk mengetahui hubungan stres kerja perawat dengan persepsiperilaku caring. Metode penelitian ini menggunakan desain penelitian analitik korelasi dengan pendekatan cross sectional. Sampel dalam penelitian ini sebanyak 34 responden. Pengumpulan data menggunakan lembar kuesioner yang pernah digunakan sebelumnya oleh Nopa (2016) dan Rika (2012) yang telah diuji validitasnya. Hasil penelitian dengan menggunakan uji korelasi spearman, hasil diperoleh nilai r -0,004 dan nilai p 0,983 ; α 0,05. Kesimpulan, stres kerja perawat tidak berhubungan secara bermakna dengan persepsi perilaku caring di IGD dan ICU RSU GMIM Pancaran Kasih Manado. Saran,bagi rumah sakit agar dapat meningkatkan mutu pelayanan keperawatan yang berkaitan dengan berpersepsi perilaku caring pada pasien.Kata Kunci : stres kerja, persepsi perilaku caring.

scholarly journals Hubungan kecerdasan emosional dengan tingkat stres kerja perawat di ICU dan IGD RSUD kota Kendari

2019 ◽  
Vol 19 (3) ◽  
Author(s):  
La Rangki ◽  
La Ode Alifariki
Keyword(s):  
Emotional Intelligence ◽  
Work Stress ◽  
Chi Square ◽  
Cross Sectional ◽  
Working Stress ◽  
Nursing Services ◽  
Contingency Coefficient ◽  
Chi Square Test ◽  
The Relationship

Abstrak: Perawat yang bekerja di ICU dan IGD sangat rentan terhadap stres. Stres kerja yang dialami perawat akan sangat mempengaruhi kualitas pelayanan keperawatan yang diberikan kepada pasien. Tujuan penelitian ini adalah untuk mengetahui hubungan antara kecerdasan emosional dengan stres kerja perawat di ICU dan IGD RSUD Kota Kendari. Penelitian ini merupakan penelitian deskriptif analitik korelasi dengan menggunakan pendekatan kuantitatif dengan metode cross sectional. Data tingkat kecerdasan emosional dan tingkat stres kerja responden dikumpulkan dengan kuesioner. Subyek penelitian berjumlah 18 orang perawat  ICU dan IGD dengan kriteria : tidak sedang dalam masa cuti atau mendapat tugas belajar, bersedia menjadi responden, dan bukan kepala ruang. Penelitian dilakukan pada bulan Februari 2018. Kecerdasan emosional perawat berada pada tingkatan sedang yakni 55,56% responden dan rata-rata tingkat stres kerja perawat dalam kategori sedang  yakni 55,56% responden. Hasil uji statistik dengan menggunakan uji Chi Square pada tingkat kepercayaan 95% (=0.05), diperoleh nilai Contingency Coefficient 0.486 dan nilai  hit= 5.580 = 3.841 yang berarti H0 ditolak sehingga disimpulkan bahwa ada hubungan antara kecerdasan emosional dengan tingkat stres kerja perawat di instalasi rawat darurat RSUD Kota Kendari.Kata Kunci: Kecerdasan Emosional, Stres Kerja, Perawat, ICU dan IGD Abstract: Nurses working in ICU and IGD are very susceptible to stress. Work  stress experienced by nurses will greatly affect the quality of nursing services provided to patients. The purpose of this study was to determine the relationship between emotional intelligence with work stress nurses in ICU and IGD Kendari Regional Hospital. This research is a descriptive analytic correlation research using a quantitative approach with cross sectional method. Data of emotional intelligence level and work stress level of respondent were collected by questionnaire. The subjects of the study were 18 nurses ICU and IGD with criteria: not in the time of leave or get the task of study, willing to be respondent, and not head of space. The study was conducted in February 2018. Emotional intelligence of nurses was at the moderate level of 55.56% of respondents and the average level of nurses' work stress in the medium category ie 55.56% of respondents. The result of statistical test using Chi Square test at 95% confidence level (= 0.05), obtained the value of Contingency Coefficient 0.486 and the value  2 hit = 5.580 〖x〗 ^ 2 = 3.841 which means H0 is rejected so it is concluded that there is a relationship between intelligence emotional with the level of nurses work stress at the emergency hospital installation RSUD Kendari.Keywords: Emotional Intelligence, Working Stress, Nurse, ICU and IGD

scholarly journals Fungsi pengarahan kepala ruang dalam pelaksanaan discharge plannning perawat di RS PKU Muhammadiyah Yogyakarta

2019 ◽  
Vol 3 (1) ◽  
pp. 21
Author(s):  
Rosiana Nur Imallah ◽  
Anindita Farda Khusnia
Keyword(s):  
Discharge Planning ◽  
Sampling Technique ◽  
Simple Random Sampling ◽  
Influential Factor ◽  
Head Nurse ◽  
Cross Sectional ◽  
Nursing Services ◽  
The Relationship ◽  
Quality Of Nursing

Discharge planning is one indicator of ongoing nursing services that if performed well by the nurses will be able to improve the quality of nursing services and patient satisfaction. One influential factor is the leadership of the head nurse, especially in the function of directing to nurses when carrying out discharge planning. The directional function carried out by the head nurse is in the form of giving motivation, supervision and conflict management. The purpose of this study was to determine the relationship between the function of directional head nurse and the implementation of discharge planning nurses. The study design was descriptive correlational with a cross sectional time approach. The sample in this study were 56 nurses in the inpatient room of PKU Muhammadiyah Yogyakarta Hospital with a sampling technique using simple random sampling. The instrument used was a head nurse directional function questionnaire and discharge planning questionnaire implementation. The data analysis using the Kendall Tau statistical test. The results of this study showed that the assessment of direction function of head nurse were 27 people (48.2%) within adequate category, the implementation of discharge planning were 39 people (69.6%) within good category. The results of the Kendall Tau analysis test were p = 0.002 ( p <0.05). There is a relationship between the function of direction of head nurse to discharge planning nurses. 

scholarly journals HUBUNGAN PERILAKU CARING PERAWAT DENGAN TINGKAT KEPUASAN PASIEN DI RUMAH SAKIT PERMATA BUNDA MEDAN TAHUN 2019

2019 ◽  
Vol 2 (1) ◽  
pp. 162-169
Author(s):  
Sukma Yunita ◽  
Panri Hariadi
Keyword(s):  
Patient Satisfaction ◽  
General Hospital ◽  
Sampling Technique ◽  
Chi Square ◽  
Cross Sectional ◽  
Purposive Sampling ◽  
Caring Behavior ◽  
Nursing Services ◽  
Quality Of Nursing

Quality health services are services that can satisfy every service user, nurses in providing services are manifested in a caring attitude. Nurse caring behavior is one of the determinants of patient satisfaction. This type of research uses descriptive correlation and the design of this study uses a cross sectional design, the population in this study is all patients treated in the emerald II room as many as 420 people. The sampling technique was purposive sampling. Data analysis was performed by univariate and bivariate using chi square tests. The results of the study that the majority of caring behavior is always as many as 37 respondents (88.1%), the majority of patient satisfaction is very satisfied as many as 37 respondents (88.1%). Statistical test results with chi square obtained value of 0.000 <0.05 means that there is a relationship between caring behavior with the level of patient satisfaction at the Permata Bunda General Hospital in 2019. The conclusion of the study is the relationship between caring behavior with the level of patient satisfaction at the Permata Bunda General Hospital 2019. It is recommended for nurses to improve the quality of nursing service delivery of nursing services especially nurses caring behavior with patient satisfaction so that it can improve the quality of nursing services and the quality of the hospital is getting better.   Pelayanan kesehatan yang bermutu adalah pelayanan yang dapat memuaskan setiap pemakai jasa layanan, perawat dalam memberikan pelayanan diwujudkan dalam sikap caring.  Perilaku caring perawat merupakan salah faktor penentu kepuasan pasien. Jenis penelitian menggunakan deskriptif korelasi dan desain penelitian ini menggunakan desain cross sectional, populasi dalam penelitian ini adalah seluruh pasien yang dirawat di ruang zamrud II inap sebanyak 420 orang. Teknik pengambilan sampel dengan purposive sampling. Analisa data dilakukan dengan univariat dan bivariat menggunakan uji chi square. Hasil penelitian bahwa perilaku caring mayoritas selalu sebanyak 37 responden (88,1 %), kepuasan pasien mayoritas sangat puas sebanyak 37 responden (88,1 %). Hasil uji statistik dengan chi square diperoleh nilai value sebesar 0.000 < 0,05 artinya terdapat Hubungan perilaku caring dengan tingkat kepuasan pasien di Rumah Sakit Umum Permata Bunda tahun 2019. Kesimpulan penelitian terdapat Hubungan perilaku caring dengan tingkat kepuasan pasien di Rumah Sakit Umum Permata Bunda Tahun 2019. Disarankan untuk perawat untuk meningkatkan kualitas dalam pemberian pelayanan keperawatan pemberian pelayanan keperawatan khususnya perilaku caring perawat dengan kepuasan pasien sehingga dapat meningkatkan mutu pelayanan keperawatan serta kualitas Rumah Sakit semakin baik.

scholarly journals Persepsi Perilaku Caring oleh Perawat Berhubungan dengan Stres Kerja

2020 ◽  
Vol 4 (1) ◽  
pp. 187-194
Author(s):  
Roisul Umam
Keyword(s):  
Job Stress ◽  
Research Design ◽  
Work Stress ◽  
Significant Relationship ◽  
Spearman Correlation ◽  
Cross Sectional ◽  
Caring Behavior ◽  
Spearman Correlation Test ◽  
R Value ◽  
The Relationship

This study aims to analyze the relationship between nurses' job stress and perceptions of caring behavior. The method in this study used a correlation analytic research design with a cross-sectional approach. The analysis results using the Spearman correlation test obtained the calculated r-value of 0.876 and a significance value of Sig. (2-tailed) of 0.001 (<0.05). In conclusion, nurses' work stress has a significant relationship with the perception of caring behavior at RSI Sakinah Mojokerto.   Keywords: Nurse, Perceptions of Caring Behavior, Stress

scholarly journals Hubungan Fungsi Manajemen Kepala Ruang dengan Motivasi Perawat dalam Melakukan Discharge Planning

2020 ◽  
Vol 2 (2) ◽  
pp. 71-80
Author(s):  
Tazkia Rahman ◽  
Endang Pertiwiwati ◽  
Herry Setiawan
Keyword(s):  
Discharge Planning ◽  
P Value ◽  
First Line ◽  
Cross Sectional ◽  
Nursing Services ◽  
Management Function ◽  
The Relationship ◽  
Nursing Manager ◽  
Quality Of Nursing

The function head of the room is a first line nursing manager who has the functions of planning, organizing, directing and supervising. Motivation is a problem for nurses in achieving and improving the quality of nursing services, especially on discharge planning. The phenomenon found in RS Kota X was the function of the head of the room management has not been carried out to the maximum and the motivation of the implementing nurse in discharge planning is still not optimal. The purpose of this research is to analyze the relationship between management function of the head of the room with motivation of nurses in discharge planning at RS Kota X. The study design was cross sectional with proportional stratified random sampling and data collectionntechniques carried out on 92 respondent nurses in RS Kota X from September 13, 2018 till February 28, 2019. The research instrument used a management function and motivation of nurses in discharge planning questionnaire. The results of the study was 60.9% poor and the motivation of nurses in discharge planning was 67,4% moderate. The relationship between the management function of the head of the room with the motivation of nurses in carrying out discharge planning in RS Kota X with a p value of 0.009 <0.05.The function of good head of the room management can increase motivation in discharge planning.

scholarly journals Hubungan Karakteristik individu dan Perilaku Caring Perawat Dengan Kepuasan pasien di Ruang Rawat Inap RSUD Abdul Manap Jambi Tahun 2019

2020 ◽  
Vol 20 (3) ◽  
pp. 996
Author(s):  
Ernawati Ernawati ◽  
Bettywati E Tumanggor
Keyword(s):  
Nursing Care ◽  
Individual Characteristics ◽  
Bivariate Analysis ◽  
P Value ◽  
Caring Behavior ◽  
Nursing Services ◽  
Chi Square Analysis ◽  
Relationship Of ◽  
The Relationship

Nursing services have a big role to play in improving and determining the quality of health care. caring is an important component in nursing and is at the core of nursing practice because it contains humanistic values, respects human freedom of choice, emphasizes on improving ability and self-reliance, increasing knowledge and respecting every human being. Nurses who have value and caring spirit will have work behaviors that are in accordance with the principles of ethics due to the care of nurses who view clients as humanistic beings so motivated to provide high quality nursing services. This study is a quantitative study with a design description of correlation with a cross sectional approach to view the relationship of individual characteristics and caring behavior of nurses as independent variables and patient satisfaction as variable dependent. The goal is to know the relationship of individual characteristics and behavior of caring nurses with the satisfaction of inpatients of Abdul Manap Jambi Hospital. Samples of patients treated in the first and VIP inpatient rooms, how to take samples by accidental sampling. Data processing with chi-square analysis. Based on the results of the study the characteristics of individuals are mostly: male gender respondents (56.7%), low education (83.3%), age over 46 years (56.7%), and work (61.7%). Caring behavior of nurses is mostly well behaved (73.3%) and 70% of patients are satisfied with the services provided in the inpatient room of RsUD Abdul Manap Kota Jambi. The results of bivariate analysis there is no relationship of individual characteristics with the satisfaction of inpatients and there is a relationship of caring behavior of nurses with the satisfaction of inpatients in Abdul Manap Hospital Jambi City (p value 0.018). The results of the study are expected to improve the quality of nursing services, especially in providing nursing care by taking into account caring aspects to improve the satisfaction of inpatients. For nurses in the inpatient room consistently and further improve caring application in providing nursing care to patients especially in the fulfillment of basic needs and health education in the inpatient room.

scholarly journals Hubungan Mutu Pelayanan Keperawatan dengan Tingkat Kepuasan Pasien di Ruang Asoka RSUD Dr. R. Koesma Tuban

2019 ◽  
Vol 1 (1) ◽  
pp. 85-93
Author(s):  
Tiara Putri Ryandini ◽  
Lukman Hakim
Keyword(s):  
Patient Satisfaction ◽  
Rank Correlation ◽  
Sampling Technique ◽  
Simple Random Sampling ◽  
Cross Sectional ◽  
Correlation Test ◽  
Nursing Services ◽  
Level Of Satisfaction ◽  
Quality Of Nursing

The lack of patient satisfaction is due to the increasing demands of the patient's needs, but this is not accompanied by improvements in nurses' actions. If the customer feels dissatisfied with a service provided, then that service can be ascertained to be ineffective and inefficient. This is especially important for public services. Providing services to the community as done by RSUD Dr. R. Koesma Tuban, needs to get attention, especially in the quality of services to suit the needs and expectations of the community. This study focuses on the quality of nursing services and the level of patient satisfaction in the Asoka Hospital Dr. R. Koesma Tuban. This study aims to determine the relationship between the quality of nursing services with the level of patient satisfaction in the Asoka Hospital Dr. R. Koesma Tuban. This study uses analytic survey research with cross sectional approach, while the data analysis used is the Spearman Rank correlation test. The population used in this study were patients in the Asoka room of RSUD dr. R. Koesma Tuban who fit the inclusion criteria as many as 155, with a large sample of 112 respondents using a simple random sampling technique. The results showed that most patients were quite satisfied with the quite good nursing services. Spearmen Correlation Test Results (rs) obtained, the variable quality of nursing services (p <0.05) has a relationship to the level of patient satisfaction with moderate correlation (r = 0.476) and the direction of the positive correlation which means the better the quality of nursing services, the higher the level of satisfaction patient.Almost half of the nurses at Asoka Room  RSUD dr. R. Koesma Tuba have a good quality nursing service. Almost half of the patient at Asoka Room RSUD dr. R. Koesma Tuban feel satisfy with nurse’s service; there is a correlation between the quality of nurse service and the level of patient satisfaction  at Asoka Room RSUD dr. R. Koesma Tuban.

scholarly journals The relationship between autonomy, optimism, work engagement and organisational citizenship behaviour among nurses fighting COVID-19 in Wuhan: a serial multiple mediation

BMJ Open ◽  
2020 ◽  
Vol 10 (9) ◽  
pp. e039711
Author(s):  
Hui Zhang ◽  
Yi Zhao ◽  
Ping Zou ◽  
Yang Liu ◽  
Shuanghong Lin ◽  
...  
Keyword(s):  
Nursing Care ◽  
Work Engagement ◽  
Cross Sectional Study ◽  
Mediation Model ◽  
Mediating Effects ◽  
Multiple Mediation ◽  
Cross Sectional ◽  
The Relationship ◽  
Quality Of Nursing

ObjectivesHigh levels of organisational citizenship behaviour can enable nurses to cooperate with coworkers effectively to provide a high quality of nursing care during the outbreak of COVID-19. However, the association between autonomy, optimism, work engagement and organisational citizenship behaviour remains largely unexplored. This study aimed to test if the effect of autonomy on organisational citizenship behaviour through the mediating effects of optimism and work engagement.Study designThis was a cross-sectional study.SettingThe study was conducted in the Wuhan Jinyintan Hospital in China.ParticipantsIn total, 242 nurses who came from multiple areas of China to work at the Wuhan Jinyintan hospital during the COVID-19 epidemic participated in this study.MethodsA serial mediation model (model 6) of the PROCESS macro in SPSS was adopted to test the hypotheses, and a 95% CI for the indirect effects was constructed by using Bootstrapping.ResultsThe autonomy–organisational citizenship behaviour relationship was mediated by optimism and work engagement, respectively. In addition, optimism and work engagement mediated this relationship serially.ConclusionThe findings of this study may have implications for improving organisational citizenship behaviour. The effects of optimism and work engagement suggest a potential mechanism of action for the autonomy–organisational citizenship behaviour linkage. A multifaceted intervention targeting organisational citizenship behaviour through optimism and work engagement may help improve the quality of nursing care among nurses supporting patients with COVID-19.

scholarly journals IMPLEMENTASI PERILAKU CARING PERAWAT PELAKSANA TERHADAP KEPUASAN PASIEN DI RUANG RAWAT INAP RUMAH SAKIT GRANDMED LUBUK PAKAM

2021 ◽  
Vol 1 (1) ◽  
pp. 110-114
Author(s):  
Rahmad Gurusinga ◽  
Tati Murni Karo-karo ◽  
Arfah May Syara ◽  
Syatriawati Suhaimi ◽  
Sari Desi Esta Ulina Sitepu ◽  
...  
Keyword(s):  
Patient Satisfaction ◽  
Health Services ◽  
Service Quality ◽  
Nursing Service ◽  
Caring Behavior ◽  
The People ◽  
Nursing Services ◽  
Quality Of Health Services

A hospital is said to be successful in providing health services if it is supported by several factors, one of which is quality nursing services. service quality. One form of nursing service that can be applied is the caring behavior of nurses because nurses are the people who interact with patients the most. This paper aims to provide the Implementation of Caring Behavior for Implementing Nurses on Patient Satisfaction in the Inpatient Room at Grandmed Lubuk Pakam Hospital. The method of implementing activities using questionnaires that are targeted in PKM activities are implementing nurses and inpatients. From the results of the activities carried out there was an increase in patient satisfaction up to 64.3%. With this PKM activity, it is hoped that it can improve the quality of health services at Grandmed Hospital and can further increase the satisfaction of visiting patients.

scholarly journals The relationships between moral distress and quality of nursing care in oncology nurses

2020 ◽  
Vol 26 (4) ◽  
pp. 366-373
Author(s):  
Sae Mi Kim ◽  
Yong Soon Shin
Keyword(s):  
Nursing Care ◽  
Moral Distress ◽  
Correlation Study ◽  
Oncology Nursing ◽  
Cross Sectional ◽  
Factors Affecting ◽  
Distress Scale ◽  
The Relationship ◽  
Quality Of Nursing

Purpose: The study aimed to investigate the relationship between moral distress and the quality of nursing care.Methods: This cross-sectional correlation study included nurses working at oncology nursing units of two secondary general hospitals in Seoul and Gyeonggi-do, Korea. A total of 207 nurses participated. Moral distress was measured by the Moral Distress Scale-Revised Nurse Questionnaire and quality of nursing care was evaluated by the Quality of Oncology Nursing Care Scale. Data were collected from October 5 to 31, 2018. Data analysis included descriptive statistics, independent t-test, ANOVA, Pearson’s correlation coefficient and multiple regression analysis.Results: The quality of oncology nursing care showed a negative correlation with moral distress (r=-.19, <i>p</i>=.007). The factors affecting the quality of oncology nursing care were religion (β=-.22, <i>p</i>=.001), clinical experience in oncology units (β=.27, <i>p</i>=.007), and moral distress (β=-.16, <i>p</i>=.018). Moral distress showed a statistically significant predictive power of 13% in the regression model (F=8.70, <i>p</i>=<.001).Conclusion: The findings of this study suggest that management of moral distress is important to increase the quality of oncology nursing care.

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