scholarly journals Impact of Electronic Banking Services on Bank Transactions

2017 ◽  
Vol 9 (2) ◽  
pp. 111
Author(s):  
Najah Hassan Salamah
Keyword(s):  
Sample Size ◽  
Professional Training ◽  
Banking Sector ◽  
Electronic System ◽  
Total Sample ◽  
Electronic Banking ◽  
Banking Services ◽  
Total Sample Size ◽  
Financial Activity ◽  
The Impact

The objective of the research was to evaluate the significance of electronic system integrated in the banking sector for providing convenience services to their clients and the overall impact caused by electronic services on bank transaction. The research has applied analytical descriptive methodology to analyze the impact of electronic banking services on the bank transactions. The total sample size taken for the study was 150 and the questionnaires were distributed among the clients and bank officials to collect the data. The analysis revealed that electronic services have contributed to increase both the financial activity of the bank as well as number of its clients. In the banking sector, professional training can be given to banking officials, so that they can effectively work on the electronic system. The satisfaction has covertly impact a customer inclination towards electronic banking and electronic banking has positively influenced the banking transaction.

scholarly journals The Impact of Electronic Banking Services on Customer Satisfaction in the Sudanese Banking Sector

2018 ◽  
Vol 11 (6) ◽  
pp. 102 ◽  
Author(s):  
Adam Ahmed Musa Hamid ◽  
Nabil Mohamed Abdo Alabsy ◽  
Mohanad Abbas Mukhtar
Keyword(s):  
Customer Satisfaction ◽  
Banking Sector ◽  
Positive Impact ◽  
Research Paper ◽  
The Internet ◽  
Electronic Banking ◽  
Banking Services ◽  
Bank Management ◽  
Internet Users ◽  
The Impact

This research paper aims to study the impact of electronic banking services on customer satisfaction at Sudanese banks. Questionnaires were designed by the researchers. Data and information have been collected and analyzed from the internet users in the Sudanese banks clients. The study found that there are statistical significant differences of electronic services provided by the Sudanese banks on customer satisfaction. The study attempted to explain the various means of electronic banking services which might lead to the customer satisfaction.This paper showed that the banking services over the internet has a positive impact on customer satisfaction. This study recommended that the bank management should focus on spreading the knowledge of the electronic banking services to the customers. This study emphasized the importance of the electronic banking services and recommended that the bank management should spread the technological awareness among current and prospective customers, and develop suitable infrastructure for electronic banking services in the Sudanese banking sector.

scholarly journals Electronic Banking Strategies and Their Impact on Customers’ Satisfaction: Empirical Evidence from Palestine

2019 ◽  
Vol 15 (10) ◽  
pp. 20
Author(s):  
Mohammad Sharif Sulaiman ◽  
Naser AbdelKarim
Keyword(s):  
Customer Satisfaction ◽  
Banking Sector ◽  
Survey Design ◽  
Alternative Hypothesis ◽  
Working Hours ◽  
Main Question ◽  
Wireless Internet ◽  
Electronic Banking ◽  
Banking Services ◽  
The Impact

Digital banking could be a new era for banks in Palestine. Electronic banking services have become an essential part of the banking services in most of the banks in Palestine, along with the traditional banking represented by the physical branches. Recently, more banks in Palestine have shifted towards Electronic Banking services by utilizing the advancement in the Information and Telecommunication technology thereby enhancing the customer experience and satisfaction, and increasing the efficiency of the banking services, since electronic banking is available 24/7, with no restrictions on working hours. This study examines the correlation between electronic banking services in Palestine and customer satisfaction. The main question is: “What is the impact of the electronic banking strategies on customers’ satisfaction within the banking sector in Palestine?” The methodology used to tackle this question is based on two major components: a) survey design targeting 347 banks’ customers in 8 banks in Palestine, b) Direct interviews with the Top management of two major banks in Palestine (Arab Bank and Bank of Palestine) on the bank's future strategies towards Electronic banking. With the introduction of the Third generation of wireless internet (3G) service in Palestine, the internet has become readily available and accessible, at any time. Along with the availability of traditional wireless network in the bank itself, the banking systems in Palestine are moving quickly toward digitalization. This study finds several interesting findings, one of these findings is the significant positive correlation between electronic banking strategies and customer satisfaction using these services. Thus, the study null hypothesis was rejected and the alternative hypothesis was accepted. This finding will be guiding the banks in Palestine to build strategies focusing on electronic banking services to achieve one of their top objectives by attracting and retaining their customers for the long-term.

Farmers Sustainability and Social Justice: Evidences of Land Inequalities in Uttar Pradesh

2020 ◽  
pp. 232-238
Keyword(s):  
Social Justice ◽  
Sample Size ◽  
Field Survey ◽  
Uttar Pradesh ◽  
Total Sample ◽  
Small Farmers ◽  
Land Fragmentation ◽  
Total Sample Size ◽  
Fragmentation Index ◽  
State Economy

The present study is an attempt to inspect the aspect of social justice among the farmers in terms of fragmented land and farmers’ distress in Uttar Pradesh. The data were obtained through field survey via interview scheduled. A sample of 80 respondents from each targeted village namely, Jansar, Sithauli, Charsoni, and Jonai were selected from each region of Uttar Pradesh state economy. Thus, the study used a total sample size of 320 samples. Simmons index (1968) for canvassing the land fragmentation index (LFI) was applied in the Uttar Pradesh context. Further distress was measured via the help of ratios. It flaunted causes and degrees of distress were relatively high among marginal and small farmers. The result of LFI confirms that high fragmentation was a cause of subsistence income among marginal and small farms compared to semi-medium, and medium farms.

Growth in Self-Actualization (Personal Orientation Inventory) in Adult Encounter Groups

1981 ◽  
Vol 1 (1) ◽  
pp. 5-8
Author(s):  
Les Beach
Keyword(s):  
Sample Size ◽  
Personal Growth ◽  
Total Sample ◽  
Small Samples ◽  
Total Sample Size ◽  
Personal Orientation Inventory ◽  
Self Actualization ◽  
Personal Orientation

To test the efficacy of the Personal Orientation Inventory in assessing growth in self-actualization in relation to encounter groups and to provide a more powerful measure of such changes, pre- and posttest data from 3 highly comparable encounter groups (N = 43) were combined for analysis. Results indicated that the Personal Orientation Inventory is a sensitive instrument for assessing personal growth in encounter groups and that a larger total sample size provides more significant results than those reported for small samples (e. g., fewer than 15 participants).

scholarly journals The Impact of Acquisition on Stock Value in Case of Warsaw Stock Exchange

2019 ◽  
Vol 16 (1) ◽  
pp. 70-79
Author(s):  
Wojciech Kaczmarczyk
Keyword(s):  
Stock Prices ◽  
Information Transfer ◽  
Banking Sector ◽  
Stock Exchange ◽  
Public Information ◽  
Electronic System ◽  
Market Reactions ◽  
Warsaw Stock Exchange ◽  
Market Indexes ◽  
The Impact

Abstract Research purpose: Seven of 10 companies that have won the Polish Forbes edition Merge & Acquisition 2018 Ranking are listed on Warsaw Stock Exchange. The aim of the conducted research was to test if the biggest acquisitions have an impact on stocks value and is it possible for typical investor to create extra profit by using knowledge of acquisition based on public information. Design/Methodology/Approach: Using data from Warsaw Stock Exchange (quotations), typical measures such as rate of return, standard deviation (risk), correlation and transaction volume changes were calculated. Each of the case results obtained for the company was compared with the result for stock market indexes: WIG (Warszawski Indeks Giełdowy – main WSE index), WIG20 (WSE sub-index of the 20 largest companies), mWIG40 (WSE sub-index of 40 medium companies) and sWIG80 (WSE sub-index of 80 small companies). In addition, the outcomes were confronted with public news (from WSE Electronic System for Information Transfer). Findings: Conducted research has shown that generally successful finalisation of acquisition results in changes of stock prices behaviour. Unfortunately, observed reactions were not the same. Acquisitions induced both increases and decreases in stock prices; there was also no rule in case of risk change. Generally, acquisitions and merges had rather good influence in banking sector (which is still concentrating), but there was no common reaction in other sectors. Originality/Value/Practical Implications: The results will be useful for investors acting on Warsaw Stock Exchange, especially for individual investor who are not able to carry out detailed analyses. The research provides results including possible pre-effects and after-effects of making big acquisition by a large company. The negative market reactions were also shown.

scholarly journals Impact of Information and Communication Technology on Service Quality of Banking Sector: A Comparative Study of Private and Public Sector Banks in Gwalior and Chambal Region

2017 ◽  
Vol 7 (1) ◽  
pp. 20
Author(s):  
Anil Vashisht
Keyword(s):  
Service Quality ◽  
Banking Sector ◽  
Banking Services ◽  
Public Sector Banks ◽  
Effective Implementation ◽  
Private And Public ◽  
Information And Communication ◽  
The Impact ◽  
Adoption Pattern

<div><p><em>This paper studies the impact of IT in the service quality of banking sector. The purpose of the intended research involves determining bank adoption pattern of electronic media, factors constituting drivers and inhibitors for bank adoption, dimensionality of e-banking services quality as affected by IT, and customer adoption of such services. The study has also highlighted the determinants of service quality are directly influenced by IT and to explore what are the enabling and retarding factors for effective implementation and upsurge of IT system in banks.</em></p></div>

CURRENT STATE OF ELECTRONIC BANKING SERVICES IN THE INTERNATIONAL TECHNOLOGY MARKET AND WAYS TO IMPROVE THEM

2020 ◽  
Vol 4 (11) ◽  
pp. 107-113
Author(s):  
Z. K. DZHAFAROVA ◽  
◽  
Z. ASADULAEVA ◽  
Keyword(s):  
Banking Sector ◽  
New Technologies ◽  
Electronic Banking ◽  
Banking Services ◽  
Current State ◽  
Technology Market

The article examines the features and changes of banking services in connection with the use of new technologies in the banking sector, with the transition to more convenient payment platforms, with the con-nection of electronic banking. The problems faced by banks are identified and ways to solve them are recom-mended.

Assessing the Determinants of Adoption of M-Banking by Students

2016 ◽  
pp. 120-136
Author(s):  
Gazal Punyani ◽  
Sourabh Sharma
Keyword(s):  
Banking Sector ◽  
Service Providers ◽  
Banking Industry ◽  
Banking System ◽  
Study Data ◽  
Mobile Banking ◽  
Banking Services ◽  
Technology Adoption Model ◽  
Adoption Model ◽  
The Impact

Technology is entwined in almost every part of one's lives. Today's students are using more technology than ever before. Information technology has revolutionized every industry and especially the banking industry. Tremendous improvements in technology have taken place in the Indian banking sector. Among all, Mobile Banking (m-banking) is the recent phenomenon that changed country's banking system. Students, being considered as most technically knowledgeable make most use of mobile banking services among all the banking customers. Therefore, the focus is particularly towards the young students engaging in m-banking services and to evaluate the factors that influence them to adopt m-banking. The study considers extended Technology Adoption Model (TAM) to measure the impact of the factors on adoption of m-banking. For the study, data was collected through questionnaire from 217 students of Western Rajasthan. The result of this research would provide valuable information to service providers in order to improve their m-banking services.

scholarly journals The Effect of Brand Experience on Customers’ Engagement Behavior within the Context of Online Brand Communities: The Impact on Intention to Forward Online Company-generated Content

2019 ◽  
Vol 11 (17) ◽  
pp. 4649 ◽  
Author(s):  
Yasin ◽  
Porcu ◽  
Liébana-Cabanillas
Keyword(s):  
Online Survey ◽  
Banking Sector ◽  
Islamic Banking ◽  
Brand Experience ◽  
Banking Services ◽  
Brand Communities ◽  
Online Branding ◽  
Online Brand Communities ◽  
The Impact

The purpose of this study is to assess the antecedent role of brand experience (BE) in the intention to forward online company-generated content (CGC) within an online Islamic banking sector. The present study analyzed 387 valid responses collected through an online survey conducted among a number of online Islamic bank customers in Palestine. The results of this study revealed that BE has a stronger influence on customers’ intention to forward online company-generated contents. This research pioneers the empirical research in Palestinian Islamic banking systems exploring the instrumental role of BE on customers’ engagement behaviors, as well as the intention to forward online CGC. In addition, this research aims to fill the existing gap in the under-researched area of the online branding of Islamic banking services.

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