ONTOLOGY ON STATE ADMINISTRATION AND PUBLIC SERVICE DOMAIN

Author(s):  
Otakar Cerba
2013 ◽  
Vol 79 (1) ◽  
pp. 29-48 ◽  
Author(s):  
Morten Balle Hansen ◽  
Trui Steen ◽  
Marsha de Jong

In this article we are interested in how the coordinating role of top civil servants is related to the argument that country-level differences in the adoption of New Public Management significantly alter the Public Service Bargains of top civil servants and consequently their capacity to accomplish interdepartmental coordination. A managerial PSB limits top civil servants’ role in interdepartmental coordination, as their focus will be on achieving goals set for their specific departments, rather than for the central government as a collective. We test our argument with empirical insights from a comparative analysis of five countries: Belgium, Canada, Denmark, the Netherlands and the United Kingdom. We find that our argument is only partly valid and discuss the theoretical and empirical implications of the analysis. Points for practitioners Alongside the introduction of New Public Management, the relationships between ministers and their top civil servants in state administration have evolved. At the same time, societal issues are getting more complex and demand a holistic, cross-sector approach. The concept of a managerial Public Service Bargain is used to analyze changes in top civil servants’ role and the impact of reforms on the capacity of top civil servants to accomplish interdepartmental coordination. Practitioners can learn more about the close link between challenges for interdepartmental coordination and changes in the role and functioning of top civil servants.


2010 ◽  
Vol 5 (1-2) ◽  
pp. 95-100
Author(s):  
Emese Belényesi

Because of the characteristics of state administration, the qualifying processes for the public service are necessarily complex. The state administrative activity is not based on a well-definable profession but on a number of different professions, and it is nevertheless an activity in possession of state power on the one hand and it is public service on the other. A basic requirement towards all civil servants is that they correspond to this twofold role of state authority and public service and consequently they have to learn and apply in practice the skills and procedures. The development of human resources in the state administration field can be achieved by a moduled further education system that runs constantly along the civil servant's career. Relating ideas such as alterations in in-training systems, its aims, its thematization and application and the future possibilities and direction of development are also dealt with in the study.


2019 ◽  
Vol 5 (1) ◽  
pp. 123-140
Author(s):  
Miftakhul Ihwan

The government with all its tools as the main pillars of state administrators is increasingly faced with several problems. There needs to be unity between government elements in solving a problem, one of which is corruption, corruption is generally carried out by people who have power in a position, so that the characteristics of corruption crimes are always related to the misuse of organized power. in looking at corruption belonging to organized crime. The task of the State Administration in the welfare state according to Lemaire is mentioned as the bestuurzorg task and its function is to carry out public welfare. To achieve the goals of the state various supporting facilities are needed, in this case one of them is a legal means. The strategy offered in the perspective of  State Administrative Law is to eradicate corruption, namely Public Service Bureaucracy Reform and Accountability, Eligible General Principles of Government, Good Govermance, and Eradication of the End of  Corruption in a State Administrative Law Perspective.


2020 ◽  
Vol 3 (2) ◽  
pp. 220-231
Author(s):  
Anggita Doramia Lumbanraja

Covid-19 pandemic has a significant impact on society in Indonesia. New Normal discourse will be applied soon in Indonesia. Basically, it will give the same restriction and limitation of the interaction between individuals. Before pandemic, Conventional Public services required direct interaction between citizens and public servants in public office. But then, there will be a limitation to this direct interaction, and it also has to switch into the online services model. This study examined the urgency of the transformation of public services during the New Normal period through E-Government. This research used the normative juridical method. The author finds that the use of e-government in Indonesia is still far below Singapore. Indonesia needs to optimize the use of vertical and horizontal integration models that present one-stop service network services that require the transformation of public services from the Old Public Administration model to the New Public Service. This transformation should also be supported by regulatory reforms in the field of State Administration to increase synergy and harmonization between government institutions, so there is no overlapping of authority and conflicts between institutions that can hinder service delivery to the public. Keywords : Transformation of Government Services; E-Government; New Normal Abstrak Pandemi Covid-19 membawa dampak yang besar bagi masyarakat di Indonesia. Wacana New Normal yang akan diberlakukan, secara garis besar tetap membatasi interaksi antar individu. Pelayanan publik yang selama ini dilakukan dengan beinteraksi secara langsung harus dibatasi bahkan harus beralih kepada pelayanan secara online. Penelitian ini hendak mengkaji urgensi transformasi pelayanan publik pada masa New Normal melalui E-Government. Penelitian ini menggunakan metode yuridis normatif. Penulis menemukan bahwa penggunaan e-government di Indonesia masih jauh di bawah negara Singapura. Indonesia perlu mengoptimalkan penggunaan model integrasi vertikal dan integrasi horizontal yang menghadirkan network service layanan satu pintu yang membutuhkan transformasi pelayanan publik dari model Old Administration Public menuju New Public Service. Hal ini perlu juga ditunjang dengan adanya reformasi regulasi di bidang Administrasi Negara untuk meningkatkan sinergitas dan harmonisasi antar lembaga pemerintah, agar tidak terjadi tumpang tindih kewenangan dan konflik antar lembaga yang dapat menghambat pemberian layanan kepada masyarakat. Kata Kunci : Transformasi Pelayanan Publik; E-Government; New Normal


Author(s):  
Ervien Rizky Aditya

Government in carrying out its duties is equipped with the authority of both the attributive and the delegative. With the development of society, there are often certain urgent circumstances, in which Government Officials/Administration Bodies can not use their authority which is bound to take legal action. In realizing the goal as a state with the concept of welfare general (welfare state) then the government must play an active role in interfacing the field of social economic life of the community. The government delegated responsibility bestuurszorg or public service. With this discretionary authority it means that some of the powers held by the legislature are transferred into the administration of the state as the executive body. Because the state administration has solved the problem by not waiting for the amendment of the Law from the legislative field, so the government should not refuse to provide services to the public on the grounds that there is no or no clear rule of law as long as it is still the authority of the government. But the power of government as a discretionary policy maker is always faced with a problem connected with corruption. Pemerintah dalam menjalankan tugasnya dilengkapi dengan kewenangan-kewenangan baik yang bersifat atributif maupun yang bersifat delegatif. Dengan adanya perkembangan masyarakat maka seringkali terdapat keadaan-keadaan tertentu yang sifatnya mendesak, dimana Pejabat/Badan Administrasi pemerintahan tidak dapat menggunakan kewenangannya yang bersifat terikat dalam melakukan tindakan hukum. Dalam mewujudkan tujuan sebagai negara dengan konsep kesejahteraan umum maka pemerintah harus berperan aktif mencampuri bidang kehidupan sosial ekonomi masyarakat. Maka pemerintah dilimpahkan tanggung jawab sebagai pelayan publik atau public service. Dengan adanya kewenangan diskresi ini berarti bahwa sebagian kekuasaan yang dipegang oleh badan pembentuk Undang-Undang dipindahkan ke dalam administrasi negara sebagai badan eksekutif. Karena administrasi negara melakukan penyelesaian masalah dengan tidak menunggu perubahan Undang-Undang dari bidang legislatif, sehingga pemerintah tidak boleh menolak memberikan pelayanan kepada masyarakat dengan alasan tidak ada atau tidak jelasnya aturan hukum sepanjang masih menjadi kewenangan dari pemerintah. Namun kekuasaan pemerintah sebagai pembuat kebijakan diskresi selalu berhadapan dengan adanya suatu permasalahan yang dihubungkan dengan tindak pidana korupsi.


Author(s):  
Dania Khairullina

The article is devoted to the study of the features of public service in the IX — first quarter of the XVIII century. The characteristic of the state service in the designated time interval is given, its main features and structural elements are analyzed. The author traces the features of successive transformational changes in the civil service, including the period of its early institutionalization. The most significant characteristics of public service in the context of various geopolitical conditions are evaluated. The main normative legal acts regulating the institution of public service, operating in specific historical stages, are analyzed. The author suggests, supported by relevant arguments, that it was during the reign of Peter the Great that the state service became one of the largest institutions, the most powerful centralized mechanism of state administration, a significant part of the state apparatus, and the existing specifics of the internal organization is approaching its modern appearance and purpose.


2020 ◽  
pp. 19-30
Author(s):  
E. N. Malik ◽  
M. V. Shedy ◽  
B. V. Pikalov

In the article, a comprehensive analysis of theoretical aspects of the formation of “e-government” was carried out in the context of the development of new state management. Factors affecting the formation and development of e-government in Russia have been identified.The authors argue that the application of new and improved e-government tools is an important task in the context of improving the efficiency of public and municipal governance. The use of “e-government” technologies and tools makes the process of public administration more open, as citizens receive the necessary level of awareness about the results of the activities of public authorities. The advantages of developing interactive interaction between state administration bodies and citizens through expansion of activities of state ports, multifunctional centers of provision of state and municipal services, as well as state automated systems are justified.


2016 ◽  
Vol 37 (5) ◽  
pp. 878-899 ◽  
Author(s):  
Palina Prysmakova

Purpose – Building on institutional theories, the purpose of this paper is to test the relationship of organizational centralization and public service motivation (PSM), and to explore country’s centralization effect on it. Design/methodology/approach – The quantitative analysis of 390 responses from 42 social care and labor market public service providers operating in two countries with opposite administrative regimes – decentralized Poland and centralized Belarus. Findings – The Polish sample confirms previous observations. Organizational centralization correlates with PSM, while PMS dimensions do not act in concert. In contrast to others, self-sacrifice is positively associated with increased centralization. A country’s context has a strong mediating effect. The Belarusian sample revealed no relationship between organizational centralization and PSM. Because the main difference with Poland lies in the politico-administrative organization of the public sector, the findings suggest further examination of the county’s centralization effects. Democracy is not an imperative for higher PSM. Belarusian employees scored higher than the Polish on attraction to public service. Centralization of state administration does not necessarily indicate higher centralization in separate executive units. Polish organizations scored similar or higher on the questions of organizational centralization. Research limitations/implications – Context factors correlate differently with separate PSM dimensions, therefore, researchers should always look at PSM as a complex concept. Robust assertions about country’s centralization effect will require further tests on a larger sample of countries with different administrative regimes. Practical implications – Human resource (HR) managers in decentralized Poland could modify employees’ PSM behavior by altering the centralization level of an organization. In highly centralized Belarus, employees’ PSM is less responsive to centralization changes, thus, HR managers should recruit individuals with the initially high PSM. Originality/value – First PSM study with the primary data collected in a non-democratic country; first study to simultaneously address centralization on organizational and country levels.


2017 ◽  
Vol 7 (1) ◽  
pp. 13
Author(s):  
Riska Sarofah

The development of e-Government in Indonesia is increasingly growing in an attempt to give the public services based on ICT (Information and Communication Technologies). E-Government policy is in accordance with the Instructions of the President of Republic Indonesia number 3 in 2003 about policy and national strategy for the development of e-Government in an effort to facilitate the interests and demands of the society. The development of e-Government needs to be planned and implemented through measureable goals for public service in Indonesia. e-Government is one of the principal dimensions of the system of state administration. The implementation of the concept of information technology by the government to make the state administration system to be more effective, efficient, and transparent. One of the city in Indonesia which try to implement e-Government in improving public service is Makassar. This study aims to examine the opportunities and challenges of Makassar government towards improving services for public complaints based on e-Government. One of the strategy and innovation is undertaken by the Makassar government by way of creating e-aspiration. To examine the opportunities and challenges of Makassar Government to improve services for public complaints which based e-Government, we conducted literature study on relevant with previous research and statistical data. Makassar government has shown its enthusiasm surrounding the use of information and technology in many occasions. However, the use of e-aspiration by the government and society are still limited. Therefore, despite that e-aspiration may bring greater benefit in improving good governance. However, this issue of e-aspiration remains difficult in Makassar and in general for Indonesia due to many challenges and obstacles on several dimensions. In consideration of the opportunities and challenges of e-Government is also to be seen from the aspect of society participation in the use of technology and responsiveness of the Government in the development of e-Government services.


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