scholarly journals A Design Thinking Approach for Museum Institutions

2020 ◽  
Author(s):  
Luigi Nasta ◽  
Luca Pirolo

In these recent years, museum institutions are facing challenges such as deepening diversity among audiences and within the workforce, shifting authority and keeping pace with the creation of a digital offering to be provided in the new shared economy. Additionally, museums cannot just deliver knowledge as information anymore. They are forced to seek to be relevant and meaningful for the audiences and the society. Thus, a visitor-centered approach needs to be developed. The design thinking framework can help museum professionals to face the challenges they handle in today’s world. Indeed, this approach is focused on people and not on a specific product or service. The goal is to understand the needs of customers, their wishes and, based on this information, find the best solution to respond to the type of problem identified or the strategy to be developed. For this reason, the ratio of this discipline provides that people are stimulated to find alternative, creative, and innovative solutions designed and built on the reality of the facts and not dictated by instinct. The aim of this chapter is to investigate the characteristics of the design thinking approach and to analyze how this framework can be implemented in museum institutions.

Author(s):  
Jeanne LIEDTKA

The value delivered by design thinking is almost always seen to be improvements in the creativity and usefulness of the solutions produced. This paper takes a broader view of the potential power of design thinking, highlighting its role as a social technology for enhancing the productivity of conversations for change across difference. Examined through this lens, design thinking can be observed to aid diverse sets of stakeholders’ abilities to work together to both produce higher order, more innovative solutions and to implement them more successfully. In this way, it acts as a facilitator of the processes of collectives, by enhancing their ability to learn, align and change together. This paper draws on both the author’s extensive field research on the use of design thinking in social sector organizations, as well as on the literature of complex social systems, to discuss implications for both practitioners and scholars interested in assessing the impact of design thinking on organizational performance.


Author(s):  
Anak Agung Ngurah Gede Marhendra ◽  
Agung Eko Budiwaspada ◽  
Sangayu Ketut Laksemi Nilotama

<p>Abstract Design of Cemara Ceramics Visual Rebranding Identity aims to produce a concept strategy and visual rebranding of the Cemara Ceramics company and produce a Cemara Ceramics rebranding visual identity design in order to encourage the creation of a new identity image. The method in this design uses a 5-stage Design Thinking approach, namely Empathize, Define, Ideate, Prototype and Test. The result achieved is the design of the new Cemara Ceramics corporate identity. With the use of the design thinking method in this research, various problems related to the company image of Cemara Ceramics can be found. The core problem obtained is how to design a strategy and concept of visual identity rebranding to encourage the creation of a new corporate image of Cemara Ceramics.</p><p>Keywords: visual rebranding identity, concept strategy, design thinking</p><p>Abstrak Perancangan Identitas Visual Rebranding Citra Perusahaan Cemara Ceramics ini bertujuan untuk menghasilkan strategi konsep dan visual rebranding perusahaan Cemara Ceramics serta menghasilkan rancangan identitas visual rebranding Cemara Ceramics dalam rangka mendorong terciptanya citra identitas yang baru. Metode dalam perancangan ini menggunakan pendekatan 5 tahapan Design Thinking yaitu Empathize, Define, Ideate, Prototype dan Test. Hasil yang dicapai yaitu rancangan corporate identity Cemara Ceramics yang baru. Dengan adanya penggunaan metode design thinking pada penelitian ini dapat menemukan berbagai permasalahan terkait citra perusahaan Cemara Ceramics. Permasalahan inti yang didapat yaitu mengenai bagaimana merancang strategi dan konsep identitas visual rebranding untuk mendorong terciptanya citra baru perusahaan Cemara Ceramics.</p><p>Kata kunci: identitas visual rebranding, strategi konsep dan visual, design thinking</p>


2018 ◽  
Vol 1 (2) ◽  
pp. 205-221 ◽  
Author(s):  
Jill Kickul ◽  
Lisa Gundry ◽  
Paulami Mitra ◽  
Lívia Berçot

Social entrepreneurship is an emerging and rapidly changing field that examines the practice of identifying, starting, and growing successful mission-driven for-profit and nonprofit ventures, that is, organizations that strive to advance social change through innovative solutions. For educators teaching in this field, we advocate for a design thinking approach that can be integrated into social entrepreneurship education. Specifically, we believe that many of the design thinking principles are especially suitable and useful for educators to facilitate student learning as they create and incubate social ventures. We also advance a broader conceptual framework, which we describe as the four main mega-themes in social entrepreneurship education, namely innovation, impact, sustainability, and scale. We offer ways in which the design thinking steps can be integrated and applied to each of these themes and accelerate the social venture creation process. We conclude by discussing and presenting how design thinking can complement an overall systems thinking perspective.


Author(s):  
Cynara Lira De Carvalho Souza ◽  
Carla Silva

Mobile learning (m-learning) is a research field that aims to analyze how mobile devices can contribute to learning. The development of software for mobile devices to support learning is essential for an effective implementation of m-learning or mobile learning environments (MLE). Requirements Engineering processes need to include activities that provoke creativity in the stakeholders to conceive MLEs that actually modify and improve the teaching and learning process. In this context, this paper presents a process for requirements elicitation and documentation of mobile learning environments. This process is based on the concepts of the Design Thinking process that provides a methodology to elicit customer needs, producing simple prototypes that eventually converge to innovative solutions. An experiment was conducted to evaluate if the proposed process contributes to create MLEs that present distinctive and interesting characteristics when compared to existing solutions for a specific problem.


Author(s):  
Celeste Knoff

As frontline workers on the healthcare team, nurses are positioned to witness and identify challenges faced by patients and families, challenges that might otherwise go unnoticed or be under represented. Ideas for innovative solutions to such challenges are sometimes conceived as: “If only someone could make….,” or “If I were in charge, I would…,” or “We could make this better by ….” This article describes one such situation in which the heart-wrenching issue of suboptimal pediatric pain management was tackled with the creation of a timing device for use at home by parents caring for children with postoperative pain. The author begins this article by describing the background and idea for the innovation. Next the implementation of the innovation is presented and the process and choices for the innovator are described. The author concludes that nurses are well positioned to develop solutions to patient and family care problems and have a responsibility to do so.


2021 ◽  
Vol 6 (1) ◽  
pp. 92-113
Author(s):  
Flávio Almeida ◽  
◽  
Renata Ferraz ◽  

“Corpos Palimps sticos”1 emerged in 2020, in a moment of worldwide pandemic due to Covid-19 and because of the end of our relationship as lovers. Soon after our separation, and thanks to the call for proposals of the Residency Program “Residências em Residências Circolando / Central Elétrica 2020 – FASE 2”, the idea of mourning the separation through a creative gesture was born. The fruition of artistic objects in their physical places has been interrupted due to the restriction to people gathering in closed spaces. This new reality has forced artists to rethink the format of their works so they could reach a public that, without the usual places, is now reterritorialized in a digital environment. Thus, the project’s goal was the production of video-performances and the constant online sharing of our creation process. The project had an interdisciplinary approach, and although design and filmmaking were the privileged areas, the work also included text creation, photography, music, and scientific research. We will analyse here existing approaches of creation methods such as co-creation in documentary, art-based research, art thinking and a recontextualization of design thinking in order to reframe these modes of creation in “Corpos Palimps sticos”. By using more than a single methodology, we are interested in a process where our areas of research/creation can dialogue randomly in a non-hierarchical way. Once the residency was over, we systematized the creation process that gave rise to this text. Finally, we created the term “Designerly Modus of Wandering” and used the term “Shared Film Creation” of a previous research to base our creative journey in the areas of design and film creation.


Author(s):  
Aysar GHASSAN

Academic research communities create knowledge which helps them to claim authority over their investigative domain. The knowledge is not necessary objectively true—often it is skewed to help communities to claim legitimacy. This paper investigates how the design research community frames ‘Design Thinking’, a key concept in design research. Existing literature identifies skewed methods which the community uses when framing Design Thinking. The literature suggests that creating an artificial separation between the ways that designers and scientists think helps the community to claim knowledge on Design Thinking. To further investigate how the community creates knowledge, this paper subjects abstracts from peer-reviewed journal papers which focus on Design Thinking to empirical analysis using Corpus Linguistics methods. The study suggests that use of ‘nominals’ and the creation of ‘meta-knowledge’ helps researchers to claim authority on Design Thinking. These practices appear however to perpetuate an artificial separation between Design Thinking and other design domains.


2021 ◽  
Vol 13 (2) ◽  
pp. 964
Author(s):  
Tazim Jamal ◽  
Julie Kircher ◽  
Jonan Phillip Donaldson

This paper argues for the importance of design thinking as a creative, collaborative activity to equip students, instructors, and practitioners with important skills to address “wicked problems” that are transforming tourism and hospitality in a (post-)COVID-19 Anthropocene. Design Thinking (DT) and Design Thinking for Engaged Learning (DTEL) are becoming increasingly popular to incorporate in practice and in courses offered across various fields of study, including tourism and hospitality. The paper reviews some of their applications and uses, drawing on a range of cross-disciplinary literature. A small case study conducted over the Summer of 2020 in an undergraduate tourism course helps to reflect on existing weaknesses in DT and the original DTEL model, which the revisions reported here seek to address. Although the model engaged learners in developing innovative solutions to real problems, the incorporation of a critical, decolonizing pedagogy is needed to help learners break free of deeply entrenched assumptions, and intentionally develop pluralistic, relational solutions to address injustices and suffering. The previous emphasis on perspective taking through a dominantly cognitive (mind) empathy approach (in traditional DT models) is balanced with affective (heart) and conative (action) empathy, as aspects of care ethics that facilitate epistemic justice and praxis.


2016 ◽  
Vol 41 (3) ◽  
pp. 119-0
Author(s):  
Agnieszka Wolińska‑Skuza ◽  
Marek Skuza

The main purpose of the article is to present an innovative approach to developing entrepreneurial skills through the application of design thinking methodology used in Design Thinking. The research conducted for several years by MasConsulting firm confirms that Design Thinking is a  method that effectively allows to solve complex problems and create innovative solutions.  It encourages entrepreneurship and collaboration of interdisciplinary teams focused on diagnosing problems to generate ideas and test the best solutions. The research also proves that in the coming years on the global markets work performed by interdisciplinary teams will dominate, and companies using the methodology of Design Thinking will create most of the innovations. The objective of Design Thinking is to develop solutions that are cost‑effective, technically feasible and desired by customers and responding to their real needs.


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