Observations
Observations occur in school every day but are often not planned, systematic, or recorded for the purpose of improving school climate. Observations, however, can be a valuable source of information about what students are experiencing in school and where those experiences are taking place, especially when used in combination with other monitoring tools (see Box 10.1 for tips on conducting observations). For instance, mapping (which will be described in the next section) and focus groups may point out a troubling “hot spot” on the school campus where fights or other problems among students are taking place. Observations of that location can help school leaders understand what is happening in order to plan a solution. Studies and anecdotal reports have shown that bullying, school violence, or incidents involving drugs are more likely to occur in the common areas of the school campus or in the hidden- away spots that might not get a lot of traffic. Here is a list of areas that may be the subject of an observation when trying to collect information on where problems might take place: . . . Common areas, such as cafeterias, hallways. and courtyards Playgrounds, the gym (if it’s open to students outside of PE), athletic fields, or stadiums Routes to and from school School buses Nearby parks. . . Just because students leave campus doesn’t mean that adults should no longer be concerned with their behavior. Conflicts that take place in areas off campus often lead to violence, victimization, or other incidents at school. The observation process should be thought of as a continuum. At one end are unstructured observations in which the observer is looking to take away a general sense of the activity in that area. This less- structured approach provides opportunities to see behaviors that perhaps were not expected— both good and bad. At the other end of the spectrum are very structured observation schedules that employ detailed procedures and checklists. More structured observations conducted by multiple observers can lead to more agreement on what actually was observed. These are especially useful if the observation is focusing on a particular topic.