Social Support, Quality of Services, and Job Satisfaction: Empirical Evidence from Palestinian Social Workers

Social Work ◽  
2019 ◽  
Vol 64 (4) ◽  
pp. 347-355
Author(s):  
Najwa Sado Safadi
Keyword(s):  
Job Satisfaction ◽  
Social Workers ◽  
Supervisory Support ◽  
Design Data ◽  
Contract Work ◽  
Palestinian Territories ◽  
Administrative Practice ◽  
Positive Attitudes ◽  
The Social ◽  
Model Coefficient

Abstract This study examines the predictors of job satisfaction among public sector social workers in occupied Palestinian territories. Using a quantitative design, data were collected in summer of 2016 through a paper-based, self-administered questionnaire (N = 237). Using hierarchical multiple regression, the three models explained 15 percent to 32 percent of the variance in job satisfaction. In the final model, coefficient indicated that monthly income, contract work status, service orientation, and supervisory support are related to job satisfaction. Respondents with more children and lower salaries showed lower levels of job satisfaction. Respondents who are working as temporary contract workers, who have positive attitudes toward the social work profession, and who have positive attitudes toward supervisory support are more likely to be satisfied with their job. Implications for administrative practice and policy are presented.

Factors Related to Organisational Commitment amongst Social Workers in the Occupied Palestinian Territories

2020 ◽  
Author(s):  
Najwa S Safadi ◽  
Scott D Easton ◽  
Robert G Hasson, III
Keyword(s):  
Job Satisfaction ◽  
Social Workers ◽  
Job Stress ◽  
Employee Attitudes ◽  
Future Research ◽  
Service Orientation ◽  
Organisational Commitment ◽  
Design Data ◽  
Cross Sectional ◽  
Palestinian Territories

Abstract This study examined the contribution of social–demographic characteristics, employee attitudes and environmental factors in explaining levels of organisational commitment amongst public sector social workers in the Occupied Palestinian Territories. Using a cross-sectional design, data were collected in the summer of 2016 from employees at twelve local directorates of the Ministry of Social Development (N = 237) in the West Bank. Palestinian social workers reported extremely high levels of overall organisational commitment. Results of multiple regressions revealed predictors of this outcome, including job stress, job satisfaction and service orientation. As hypothesised, job satisfaction and service orientation were positively related to the dependent variable. Surprisingly, higher levels of job stress were related to higher levels of organisational commitment. Implications for organisational policies and future research are discussed.

Journey from passion to satisfaction: roles of belongingness and psychological empowerment

2020 ◽  
Vol 40 (3/4) ◽  
pp. 321-341
Author(s):  
Deepti Pathak ◽  
Shalini Srivastava
Keyword(s):  
Job Satisfaction ◽  
Social Workers ◽  
Psychological Empowerment ◽  
Research Work ◽  
Meaningful Work ◽  
Psychological Needs ◽  
Content Type ◽  
The Social ◽  
The Relationship ◽  
Work Passion

PurposeThe present research work is intended to investigate the work passion and job satisfaction relationship of social workers in Delhi/NCR and examine the influence of belongingness and psychological empowerment on the association. The study has used self-determination theory to support the relationship.Design/methodology/approachThe study used the standardized instruments to assess the relationship. Statistical tools such as SEM, convergent and discriminant validity, reliability, and moderated regression analysis were used to analyze the data.FindingsThe study found that psychological empowerment and belonging moderated the association between passion and job satisfaction.Practical implicationsHR managers and practitioners should promote a culture of openness, empowerment, collectivism, and meaningful work to ensure the fulfillment of psychological needs of the social workers.Social implicationsThe fulfillment of psychological needs can become a significant motivator for the social workers as due to political and administrative constraints, giving financial incentives or introducing variable financial pay would not be possible.Originality/valueThe authors were not able to locate any paper exploring the relationship between work passion and job satisfaction of social workers. The present research work proposes that there are certain psychological needs, which can be fulfilled other than monetary needs in order to motivate social workers for their work.

Compassion as the Affective Dimension of Public Service Motivation in a Chinese Context

2014 ◽  
Vol 42 (2) ◽  
pp. 245-251 ◽  
Author(s):  
Bangcheng Liu ◽  
Xiaoyi Zhang ◽  
Xiaojun Lv
Keyword(s):  
Job Satisfaction ◽  
Social Workers ◽  
Public Service ◽  
Public Service Motivation ◽  
Western Society ◽  
Factorial Structure ◽  
Affective Dimension ◽  
The Social ◽  
Best Fit ◽  
Item Scale

We investigated the generalizability of compassion as the affective dimension of public service motivation (PSM) as observed in Western society to the context of social workers in China. We also examined the effects of compassion on job satisfaction. We found that the affective dimension of PSM was present in the Chinese social workers. However, we split the factorial structure of Perry's (1996) original 8-item scale into 2 subgroups of negatively and positively phrased items (4 items in each subgroup). Further analysis indicated that the shortened scale of 4 negative items had the best fit. We also found that compassion had a marginally positive relationship with job satisfaction of the social workers.

scholarly journals INSTITUTE SUPERVISION AS AN EFFECTIVE TOOL OF INSTITUTIONALIZATION IN THE SOCIAL SERVICES OF KAZAKHSTAN

2019 ◽  
pp. 35-39
Author(s):  
Lyaziza G. Adilova ◽  
Gulnara A. Abitova
Keyword(s):  
Social Work ◽  
Social Workers ◽  
Social Services ◽  
Supervisory Support ◽  
The Social ◽  
Social Modernization ◽  
Statistical Studies ◽  
Social Service Work ◽  
Questionnaire Surveys ◽  
Institutional Model

The paper presents issues on institutionalization of the social services sphere in Kazakhstan in the framework of social modernization. In particular, it is the issue of increasing professionalism of social workers and supervisory support of specialists who works in special social services. Sociological surveys were conducted using a questionnaire surveys, interviews of experts, social workers. The institutional approach to increasing professionalism and competence of social workers, as well as an effectiveness of social work, was investigated on the basis of public opinion analyses. Based on the results of the empirical and sociological-statistical studies, the most critical factors of social service work have been identified and substantiated. Kazakhstan model of professional support to the provision of special social services is seen in the design of a new institutional model as Cross-Functional Institute of Supervision. This study contributes to optimization of the social work system and effectiveness of social services in future.

scholarly journals Job satisfaction and social rewards in the social services

2010 ◽  
Vol 5 (1) ◽  
pp. 21-38 ◽  
Author(s):  
Jorunn Theresia Jessen
Keyword(s):  
Job Satisfaction ◽  
Organizational Climate ◽  
Social Workers ◽  
Social Services ◽  
Service Workers ◽  
Conflicting Demands ◽  
The Social ◽  
And Control ◽  
Welfare Agencies ◽  
Social Rewards

This article investigates the sources of job satisfaction among practitioners and managers employed in the Norwegian public social services and the professionals´ perception of social rewards in particular. Being valued, receiving praise and positive feedback are considered to be important aspects of job satisfaction. Nevertheless the expertise and competence of social workers is not always acknowledged. A central question raised is whether the workers´ job satisfaction is influenced by their opportunities for support and recognition, compared to other (intrinsic and organisational) rewarding aspects available to social service workers. The empirical data come from a 2004 quantitative survey among social workers in local welfare agencies. Despite conflicting demands and lack of resources in the front line services, findings indicate that managers and practitioners perceive their work as overall equally satisfying. Still, the managers find their job more interesting and challenging due to their position, reporting higher feelings of accomplishment and control over work. Receiving public approval and co-worker support are positively associated with job satisfaction within both work positions, while superior support and client recognition were found to be significantly rewarding aspects to the practitioners only. The final discussion addresses the challenges for an organizational climate that sustain the worth and contribution of social professionals

Mediasi Kepuasan Kerja dan Stres Kerja pada Hubungan antara Program Jamsostek dan Kinerja Karyawan Studi Kasus pada Perusahaan Swasta di DIY dan Solo

2013 ◽  
Vol 3 (1) ◽  
pp. 75
Author(s):  
Eny Sulistyowati ◽  
Totok Danangdjojo
Keyword(s):  
Job Satisfaction ◽  
Social Security ◽  
Job Stress ◽  
Work Stress ◽  
Program Performance ◽  
Social Security Program ◽  
Mediating Role ◽  
The Social ◽  
The Relationship

<span><em>This study aims to explain the influence of the Social Security </em><span><em>program on performance and job satisfaction and job stress as a mediating </em><span><em>variable. In addition, this study also describes the effect of job satisfaction on </em><span><em>the performance and the effect of work stress on performance. The relationship of </em><span><em>each variable in this research is to be measured by conducting a survey on 145 </em><span><em>employees of private companies that included in Social Security program on </em><span><em>DIY and Solo. Then the path analisys used to test the effect of social security </em><span><em>program performance in mediation by job satisfaction, performance and job stress</em><span><em>, job satisfaction, and examines the effect on the performance and the effect of </em><span><em>work stress on performance. The results showed that the social security program </em><span><em>significant positively affects job satisfaction and performance. Job satisfaction was </em><span><em>also positively and significantly affect performance. Even though mediating role </em><span><em>of job satisfaction in the relationship between social security program performance </em><span><em>partial. Because merely direct relationship between social security program with </em><span><em>greater performance than the mediating role of job satisfaction. Social Security </em><span><em>program did not significantly affect the stress of work, as well as job stress did </em><span><em>not significantly affect performance. Therefore, the mediating role of work stress </em><span><em>on the relationship between social security program with the performance did not </em><span><em>occur. Individual differences and work experience may be a factor that causes no </em><span><em>significant relationship between the two variables.</em></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><br /></span>

scholarly journals Psychosocial Burden and Strains of Pedagogues—Using the Job Demands-Resources Theory to Predict Burnout, Job Satisfaction, General State of Health, and Life Satisfaction

2021 ◽  
Vol 18 (15) ◽  
pp. 7921
Author(s):  
Marie Drüge ◽  
Sandra Schladitz ◽  
Markus Antonius Wirtz ◽  
Karin Schleider
Keyword(s):  
Job Satisfaction ◽  
Life Satisfaction ◽  
Prediction Model ◽  
Social Workers ◽  
Job Demands ◽  
State Of Health ◽  
General State ◽  
Psychosocial Burden ◽  
Role Conflicts ◽  
Copenhagen Psychosocial Questionnaire

The current study examines the Job Demands-Resources theory among pedagogical professionals. A total of 466 pedagogues (n = 227 teachers; n = 239 social workers) completed the Copenhagen Psychosocial Questionnaire online. After testing the questionnaire structure using confirmatory factor analysis, a JD-R-based prediction model to predict effects of strains on the outcome constructs of burnout, job satisfaction, general state of health, and life satisfaction was estimated. The results confirm the questionnaire structure (RMSEA= 0.038; CFI = 0.94) as well as the fit of the prediction model (RMSEA = 0.039; CFI = 0.93). The outcome constructs could be predicted by emotional demands, work–privacy conflict, role conflicts, influence at work, scope for decision making, and opportunities for development (0.41 ≤ R² ≤ 0.57). Especially for life satisfaction, a moderator analysis proved the differences between teachers and social workers in the structure of the prediction model. For teachers, quantitative demands and work–privacy conflict are predictive, and for social workers, role conflicts and burnout are predictive. The study offers starting points for job-related measures of prevention and intervention.

Increasing adolescent girls’ social competence through cognitive counseling by social workers

2021 ◽  
pp. 146801732110102
Author(s):  
Chau-kiu Cheung
Keyword(s):  
Social Competence ◽  
Social Workers ◽  
Adolescent Girls ◽  
Cognitive Theory ◽  
Daily Life ◽  
Young Female ◽  
Common Basis ◽  
The Social ◽  
The Common ◽  
Lower Education

Summary Despite the common basis of cognitive theory for cognitive counseling and social competence development, no research has charted the effectiveness of the counseling in raising social competence in young female residents of the residential service. To examine the effectiveness, this study analyzed data gleaned from monthly surveys of young female residents and their social workers regarding the latter’s daily life cognitive counseling. The data consisted of 391 cases pairing the female residents and social workers in Hong Kong over 33 months. Findings The cases afforded a cross-lagged analysis showing the raising of the girl’s social competence by the worker’s cognitive counseling earlier in the previous month. In substantiating this raising, the analysis also indicated that earlier social competence did not affect the counseling. Applications The findings imply the worth of promoting the social worker’s daily life cognitive counseling to advance girl residents’ social competence. Such counseling is particularly helpful to girls with lower education, who are lower in social competence.

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