The challenges of presenting traditional music in gastronomic establishments – the case of Slovenian Istria

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Gorazd Sedmak
Keyword(s):  
Cultural Heritage ◽  
Traditional Music ◽  
Small Sample ◽  
Content Type ◽  
Tourist Destinations ◽  
Business Results ◽  
Tourism Product ◽  
Restaurant Managers ◽  
High Season ◽  
Destination Management Organizations

Purpose Through investigation and comparisons between tourists and restaurant managers regarding their understanding of traditional music and their attitudes, expectations and assigned importance to it, this paper aims to identify the most problematic aspects of the (non)inclusion of traditional music in restaurant settings in tourist destinations. Design/methodology/approach Data were collected through a field survey of tourists and managers/owners of catering establishments in the four municipalities of Slovenian Istria. Findings The results show that tourists attach a relatively high importance to this element of cultural heritage and that it is not sufficiently included in the overall product of the destination and in the catering establishments. Differences in the understanding of traditional music between the two groups were also found. Research limitations/implications The research limitations are, namely, a relatively small sample of managers for the quantitative analysis, the particular nature of the chosen destination which does not allow generalization of the results and finally, the study was conducted in the high season when the structure of tourists is significantly different compared to that in the mid and low season. Practical implications The findings bring some useful insights into tourists’ expectations and understanding of traditional music as part of the tourism experience for catering establishments’ managers and destination management organizations. By addressing the identified gaps, they can enrich the overall tourism product of the destination, while catering operators can achieve better business results. Social implications The more frequent and cogent inclusion of traditional music in the hospitality sector would provide a new social function and raison d'être for this segment of cultural heritage, which is in danger of being forgotten in many tourist destinations. Originality/value This research addresses a widely overlooked area of two interrelated fields of research, namely, hospitality and cultural heritage. Unlike the majority of previous research on this topic, which only involves actual guests, the present research is designed as a comprehensive investigation and comparison of the attitudes of the general population of actual tourists in the destination (as potential guests of the inns/restaurants) and managers of catering businesses operating in the destination.

scholarly journals Formation of clusters in cultural heritage – strategies for optimizing resources in museums

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Héctor Moreno - Mendoza ◽  
Agustín Santana - Talavera ◽  
José Molina - González
Keyword(s):  
Cultural Heritage ◽  
Statistical Significance ◽  
Management Strategies ◽  
Cultural Development ◽  
Point Of View ◽  
Content Type ◽  
Homogeneous Groups ◽  
Heritage Sites ◽  
Tourism Product ◽  
New Ideas

PurposeThe purpose of this study is to affirm that it is possible to segment visitors of cultural heritage into homogeneous groups according to a series of characteristics to detect the variables that have statistical significance to identify visitor clusters.Design/methodology/approachFour case studies were selected, where a total of 500 questionnaires were made to visitors. The authors proceeded with cluster analysis using SPSS software to differentiate visitor segments. Four groups of visitors were first identified and which have subsequently been reduced to three, according to several factors.FindingsThe main contributions of this paper are: (1) the segment to which each one of the determinants of the cultural tourism product is dedicated; (2) the variable object of the analysis, i.e. the formation of visitor segments; and (3) the inclusion of less studied variables such as type of accommodation contracted, treatment offered in the museums or entrance price.Research limitations/implicationsThe analysis has been developed in different museums, with different management models, in a specific place. However, the results are generalizable to other places and to other institutions that manage cultural heritage. The implications are management strategies for a sustainable cultural development in institutions of tourism and heritage.Practical implicationsFrom a practical point of view, the results are useful for cultural managers, travel agencies, tour operators, tourism companies or political offices, among others, because they generate new ideas and strategies focused on maximizing the use of the resources of cultural institutions.Social implicationsFor both local and non-local agents, the knowledge of the factors that make up the groups of visitors in the heritage sites represents a strategy in aspects of marketing, promotion and distribution, thus generating capacities for the different intermediaries, and the possibility of negotiating lower prices with better benefits. It is also possible to create new products destined for other publics.Originality/valueThe study is original because this has not been published.

Destination management in a post-covid environment

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sérgio Guerreiro
Keyword(s):  
World War Ii ◽  
Recovery Process ◽  
World War ◽  
Content Type ◽  
Development Models ◽  
Tourist Destinations ◽  
Tourism Sector ◽  
Destination Management Organizations

PurposeThis paper seeks to reflect on the impacts of the pandemic on the management of tourist destinations, discussing the role of destination-management organizations in the tourism development model, as well as the challenges that these organizations must address to ensure an effective construction of a more sustainable and competitive tourism.Design/methodology/approachThe methodology is based on a literature review linking destination management with pandemic and post-pandemic responses.FindingsThe COVID-19 pandemic represents an unprecedent shock to the tourism industry's growth model since World War II, challenging tourism stakeholders (destinations and companies) with several threats and opportunities to their future competitiveness. In addition to the massive impacts in terms of business development, the abrupt reduction of tourism demand and the significative loss of jobs, the pandemic also caused significant disruption in terms of destination-management models. In less than four months, the focus of Governments and Destination Management Organizations shifted from defining development models compatible with improving the quality of life of residents due to the emergence of the so-called overtourism phenomenon, to the urgent need to support the industry's survival, to preserve jobs and ensure conditions of safety for tourists and workers.Originality/valueDemonstrates the need for a profound change in the paradigm of destination management so that the sector is prepared to face future shocks. It also proposes further discussion on the role of destination management in the recovery process of the tourism sector in global terms, given the challenges that these organizations face. The article also considers the ways in which destination management can be a fundamental tool in the process of building a more inclusive, sustainable and competitive future.

Understanding destination image from the perspective of Western travel bloggers: the case of Istanbul

2018 ◽  
Vol 12 (2) ◽  
pp. 198-212 ◽  
Author(s):  
Zaid Alrawadieh ◽  
Mithat Zeki Dincer ◽  
Fusun Istanbullu Dincer ◽  
Parvin Mammadova
Keyword(s):  
Traffic Congestion ◽  
Destination Image ◽  
Content Type ◽  
Tourist Destinations ◽  
Effective Strategies ◽  
Tourist Infrastructure ◽  
Historical Heritage ◽  
Travel Blog ◽  
Destination Management Organizations ◽  
Source Of Information

Purpose Travelers’ narratives disseminated online about destination experiences are an important source of information for measuring the performance of tourist destinations and understanding travelers’ perceptions, behaviors and expectations. Drawing on data from travel narratives, the purpose of this study is to examine the destination image of Istanbul as revealed in Western travel blogs. In addition, this study aims to identify the demographic characteristics of travelers who are more likely to engage in destination blogging activities. Design methodology/approach A deductive content analysis approach was used on a sample of travel blog entries retrieved from TravelPod.com. Based on the dimensions and attributes of destination image identified by Beerli and Martín (2004), a coding scheme was established to guide the coding process. Findings The findings suggest that the online destination image of Istanbul is generally positive. Specifically, the destination is mainly appreciated for its cultural and historical heritage, as well as for its tourist infrastructure. However, the findings also highlight some issues that concern Western travelers, such as safety and traffic congestion. Originality/value This study is timely as it explores the online destination image of a key destination in a period of instability. The findings are expected to offer insights for destination management organizations in Turkey on how Western travelers view Istanbul as a tourist destination. These insights are also important to help policymakers and tourism destination marketers design effective strategies.

scholarly journals Promotion of inclusive tourism by national destination management organizations

2020 ◽  
Vol 12 (6) ◽  
pp. 701-714
Author(s):  
Paulo Rita ◽  
Nuno António
Keyword(s):  
Data Science ◽  
Image Mining ◽  
Text And Image ◽  
Content Type ◽  
Tourist Destinations ◽  
Promotional Efforts ◽  
Explicit Content ◽  
Research Gap ◽  
Attitudes Towards Inclusion ◽  
Destination Management Organizations

Purpose Inclusive tourism has the potential to counter balance some of the disadvantages relating to tourism development and effectively exert positive impacts on society at large and specifically on tourist destinations. However, there is a research gap in studies on inclusiveness related to the promotional efforts of national destination management organizations. Design/methodology/approach Data science-based methods, mainly text mining and image mining, were used to analyze both the explicit and implicit content in text and images in the English brochures published by nine European official destination management organizations. Findings Results highlighted that the countries' attitudes towards inclusion were aligned with what the countries’ destination management organizations were promoting, especially in the case of highly ranked countries on an inclusiveness index. However, there were differences between their explicit content (what they write in text) and their implicit content (what they show in images). Originality/value The combined analysis of text and image content allowed for a complete understanding as to how national’s destination management organizations are promoting inclusion, showing that destination management organizations should make an effort in improving their promotional material and above all the images they use.

A bird without wings

2017 ◽  
Vol 13 (1) ◽  
pp. 91-103
Author(s):  
Rebecca G. Smith ◽  
Joseph Tse-Hei Lee
Keyword(s):  
New York ◽  
New York City ◽  
Cultural Heritage ◽  
Identity Formation ◽  
York City ◽  
Small Sample ◽  
The Tibetan Plateau ◽  
Content Type ◽  
Gradual Process ◽  
New Yorkers

Purpose The five-decade-long Chinese colonialization of Tibet has led to a refugee flow. No longer confined to the Tibetan Plateau, Tibetans are scattered over the world, placing deep roots in host nations, in cities stretching from Oslo to New York City. Faced with new ideas, cultures and ways of life, diasporic Tibetans confront the same challenges as countless refugees before them. The purpose of this study is to investigate the efforts of Tibetan New Yorkers to preserve their language and culture. To what extent should they integrate themselves into host countries? What mechanisms could they use to hold onto their native heritage without isolating themselves in a foreign environment? How should they construct new diasporic identities and reconcile such efforts with their ongoing political struggles? Design/methodology/approach This paper draws on documentary sources and interviews to examine the ways in which diasporic Tibetans understood and portrayed the conventional categories of language, cultural heritage and religion, especially with respect to the Tibetan Government-in-exile in India, and in which they maintained and reinvented their linguistic and cultural heritage in the cosmopolitan environment of New York City. Findings There is a gradual process of identity formation among Tibetan New Yorkers. While exiled Tibetans are asserting their agency to reinvent a new sense of belonging to America, they still hold onto the regional identity of their family households. Meanwhile, the US-born younger generations strengthen their ties with the larger Tibetan diaspora through community events, socio-cultural activism and electronic media. Research limitations/implications Despite the small sample size, this study presents the first investigation of the Tibetan New Yorkers, and it provides an insider’s perspective on the efforts to preserve their native heritage in a globalized environment. Practical implications This study is a useful case study of the Tibetan diasporas in comparison with other Chinese diasporas in the West and beyond. Originality/value This study is the first scholarly investigation of the sociocultural experiences of Tibetan New Yorkers.

scholarly journals Stakeholders of Cultural Heritage as Responsible Institutional Tourism Product Management Agents

2019 ◽  
Vol 11 (19) ◽  
pp. 5192 ◽  
Author(s):  
Héctor Moreno-Mendoza ◽  
Agustín Santana-Talavera ◽  
Carmelo J. León
Keyword(s):  
Cultural Heritage ◽  
Social Situation ◽  
Management Model ◽  
Product Management ◽  
Cultural Institutions ◽  
Tourist Destinations ◽  
Social Network Data ◽  
Tourism Product ◽  
Term Analysis

Increased competition in tourist destinations and the recent economic crisis directly affect various institutions that manage cultural heritage. In the case of museums, we may need to reflect more on the challenges that stem from the new financial and social situation for their management. The long-term analysis of relationships with stakeholders is a more reliable way of achieving stability to counteract the effects of income reduction. This study involved conducting interviews with directors of four museums, one for each existing management model, contrasting with direct observation and unstructured interviews conducted in Gran Canaria, Canary Islands (Spain). The data obtained were analyzed with UCINET (a software package for analyzing social network data), to determine relationship indicators. The research suggests that stakeholder networks, as a competitive advantage in cultural institutions, play an important role in creating or improving cultural heritage products, as well as helping to develop responsible tourism.

Halal certification or ingredient disclosure

2019 ◽  
Vol 11 (3) ◽  
pp. 765-781
Author(s):  
Shuko Takeshita
Keyword(s):  
Comparative Analysis ◽  
Sample Size ◽  
Design Methodology ◽  
Small Sample Size ◽  
Small Sample ◽  
Content Type ◽  
Tourist Destinations ◽  
Advantages And Disadvantages ◽  
Factors Influencing ◽  
Low Diversity

Purpose The purpose of this study is to clarify what is really needed to attract Muslim tourists by comparing the two main approaches to serving food with halal certification or with ingredient disclosure. Design/methodology/approach This research adopted a comparative analysis of a Group promoting “halal certification” and a Group promoting “ingredient disclosure” mainly from the tourists’ perspective. Taito Ward, Tokyo, encourages restaurants to obtain halal certification, while the approach of Takayama City is to disclose the ingredients. The study compares the advantages and disadvantages of these two approaches and also investigates factors influencing them. Findings This study revealed that Muslim tourists would like to see both halal certification and ingredient disclosure. The reason why Taito Ward and Takayama City pursue different strategies can be summarized in three points: the types of food offered in the two areas, the vastly different scales of the two areas as tourist destinations and the different perspectives of their respective advisors. Research limitations/implications The limitations of this study include the small sample size and the low diversity of the origins of Muslim tourists. However, this research is still significant because few academic studies on halal certification have been done from the tourists’ perspective. Originality/value There are many things that could be done to attract Muslim tourists. Even without halal certification, there are many restaurants that can cater to Muslims in Japan. A little consideration and thoughtfulness on the part of restaurants can enhance the probability of attracting Muslim tourists.

scholarly journals The Sustainability of Regenerative Cafes Utilizing Idle Industrial Facilities in South Korea

2021 ◽  
Vol 13 (9) ◽  
pp. 4784
Author(s):  
Jun-Sik Eom ◽  
Sung-Hoon Yoon ◽  
Dai-Whan An
Keyword(s):  
South Korea ◽  
Cultural Heritage ◽  
Space Utilization ◽  
Industrial Facilities ◽  
Architectural Space ◽  
Tourist Destinations ◽  
Architectural Spaces

This study investigates the sustainable values of cafes established using idle industrial facilities that are a part of the cultural heritage of South Korea in terms of the characteristics of the architectural space and consumers’ space utilization. Twenty regenerative cafes in five regions were selected, and five of them were analyzed by comparing their characteristics with those of the conventional cafes. Unlike conventional cafes, regenerative cafes have architectural spaces that seem to be non-everyday and elicit a feeling of the passage of time. Users utilized these cafes as spaces for activities and experiences for long periods compared to conventional cafes. Consequently, regenerative cafes were found to contain sustainable values as complex networking spaces, as cultural heritage that can be experienced and as independent tourist destinations. Regenerative cafes have become unique differentiated architectural spaces utilized by several users.

scholarly journals Visiting Intangible Cultural Heritage Tourism Sites: From Value Cognition to Attitude and Intention

2019 ◽  
Vol 12 (1) ◽  
pp. 132 ◽  
Author(s):  
Qihang Qiu ◽  
Tianxiang Zheng ◽  
Zheng Xiang ◽  
Mu Zhang
Keyword(s):  
Cultural Heritage ◽  
Tourism Development ◽  
Intangible Cultural Heritage ◽  
Cultural Resources ◽  
Mediating Role ◽  
Tourism Product ◽  
Heritage Site ◽  
Development Evaluation ◽  
Positive Correlations

Intangible cultural heritage (ICH) has recently become an important area of tourism development for many countries that are home to such cultural resources. Within this context, the value of an ICH site has often been used to guide tourism development and policy making. In addition, community residents’ attitude and perception of ICH contribute to tourism development. In this study, we used the traditional firing technology of Longquan celadon in Zhejiang Province, China, as a case study to understand the relationships between value recognition and attitude along with the intention to visit the heritage site. We surveyed 368 residents and conducted path analysis to test such relationships. Findings revealed significant positive correlations between residents’ cognition of ICH value, their attitudes and travel intentions. Among them, attitudes played a mediating role in the formation of value cognition to travel intention. These findings offer insights into ICH-related tourism development, particularly regarding tourism product design, marketing and post-development evaluation, as well as the conservation of ICH sites.

Designing a Cultural Heritage Articulated Warning System (CHAWS) strategy to improve disaster risk preparedness in Brazil

2019 ◽  
Vol 29 (1) ◽  
pp. 65-85
Author(s):  
Victor Marchezini ◽  
Allan Yu Iwama ◽  
Danilo Celso Pereira ◽  
Rodrigo Silva da Conceição ◽  
Rachel Trajber ◽  
...  
Keyword(s):  
At Risk ◽  
Cultural Heritage ◽  
Local Community ◽  
Warning System ◽  
Disaster Risk ◽  
Civil Defense ◽  
Content Type ◽  
Key Factor ◽  
Scientific Challenge ◽  
Risk Preparedness

Purpose The purpose of this paper is to study an articulated warning system that provides information about the heritage at risk and encourages a dialogue between the heritage sector, civil defense agencies and local communities. Design/methodology/approach The databases from the National Heritage Institute, National Civil Defense, National Geological Service and National Early Warning System were investigated and the local community provided input which helped form a participatory risk mapping strategy for a warning system in the heritage sector. Findings There is little knowledge of the Brazilian heritage that is at risk and a lack of coordination between the cultural heritage and DRR sectors. This means that there is a need to organize the geo-referenced databases so that information can be shared and the public provided with broader access. As a result, there can be a greater production, dissemination and application of knowledge to help protect the cultural heritage. Practical implications The findings can be included in the debate about the importance of framing disaster risk management (DRM) policies in the Brazilian heritage sector. Social implications The findings and maps of the case study in the town of São Luiz do Paraitinga involve the heritage sector, civil defense agencies and local people and can be used for disaster risk preparedness. Originality/value A DRM program is being formulated in Brazil. However, the kind of strategy needed to incorporate the heritage sector in this program stills needs to be planned, and the knowledge of the cultural heritage at risk is a key factor when faced with this new social and scientific challenge.

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