The narrative rhythm of terror: a study of the Stockholm terrorist attack and the “Last Night in Sweden” event

2018 ◽  
Vol 4 (4) ◽  
pp. 484-494 ◽  
Author(s):  
Cecilia Cassinger ◽  
Jorgen Eksell ◽  
Maria Mansson ◽  
Ola Thufvesson
Keyword(s):  
Digital Media ◽  
Urban Space ◽  
Brand Image ◽  
Terrorist Attack ◽  
Online News ◽  
Spatial And Temporal Patterns ◽  
Content Type ◽  
City Brand ◽  
Terror Attacks ◽  
The City

Purpose The purpose of this paper is to examine how the mediatisation of terror attacks affects the brand image of tourism cities. Design/methodology/approach Informed by theories of mediatisation and space, the study analyses two different types of terror attacks in Sweden during 2017 as media events. The focus of analysis is on identifying spatial and temporal patterns that underpin the narrative rhythm of the discussions of the events on Twitter and online news platforms. Findings The findings demonstrate that the unfolding of the events can be divided into three phases of varying intensity in rhythm and implications for city brand image. The manifestation of an imaginary terror attack in a digital environment had a greater impact on the narratives of the city than an actual one. Research limitations/implications Rythmanalysis is introduced as a useful device to examine how urban space is mediatised through social media and online news flows. Originality/value The study contributes with novel knowledge on the mediatisation of city space on digital media platforms in a post-truth world. It shows that city administrations need to deal with both real and imaginary terror attacks, especially when there is an already established negative image of the city.

The role of leadership and communication in internal city branding

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Rico Piehler ◽  
Ayla Roessler ◽  
Christoph Burmann
Keyword(s):  
Corporate Branding ◽  
Brand Management ◽  
Equation Modeling ◽  
Brand Commitment ◽  
City Branding ◽  
Brand Communication ◽  
Internal Branding ◽  
Content Type ◽  
City Brand ◽  
The City

Purpose This study aims to investigate the brand-oriented leadership of a city’s mayor and city online brand communication as brand management-related antecedents of residents’ city brand commitment. It thus examines if city brand managers can apply internal branding concepts from the corporate branding domain in a city branding context. Design/methodology/approach The relationships between the brand management-related antecedents and the internal city branding (ICB) objective are tested through structural equation modeling using cross-sectional survey data of 414 residents of a German city. Findings Both the brand-oriented leadership of the mayor in terms of acting as a role model by living the city brand and its identity and by showing commitment to the brand and the city’s online brand communication in terms of its quality have positive effects on residents’ city brand commitment. Moderation analyses reveal no significant differences between the path estimates for age, place of birth, duration of residency and education. However, the results differ significantly for gender. Research limitations/implications As this study’s sample is limited to only one city in Germany, further research needs to investigate the relationships in different cities and other countries to ensure the generalizability of the results. Future studies might also include other aspects of city brand communication, as well as cognitive and behavioural ICB objectives. Practical implications To increase residents’ city brand commitment, city brand managers should ensure that a city’s online brand communication is adequate, complete, credible, useful and clear. Furthermore, through creating awareness for the importance of a mayor’s brand-oriented leadership and through educating and training the mayor to engage in this specific form of brand-oriented transformational leadership, city brand managers can increase residents’ emotional attachment with the city brand. Originality/value This study integrates internal branding research from the corporate branding domain with place and city branding research. It confirms that certain aspects of internal branding (i.e. brand-oriented leadership, brand communication and brand commitment) are applicable not only in the corporate branding domain but also in other branding contexts such as city branding if adapted properly.

scholarly journals Intra-organizational brand resistance and counter-narratives in city branding – a comparative study of three Danish cities

2020 ◽  
Vol 23 (4) ◽  
pp. 1001-1018
Author(s):  
Marianne Wollf Lundholt ◽  
Ole Have Jørgensen ◽  
Bodil Stilling Blichfeldt
Keyword(s):  
Secondary Data ◽  
Political Support ◽  
The Political ◽  
City Branding ◽  
Structured Interviews ◽  
Content Type ◽  
City Brand ◽  
Counter Narratives ◽  
The City ◽  
Competition For Resources

Purpose This study aims to contribute to an increased understanding of intra-organizational city brand resistance by identifying and discussing different types of counter-narratives emerging from the political and administrative arenas. Design/methodology/approach The empirical material consists of secondary data as well as six in-depth semi-structured interviews with Danish mayors and city managers in three different municipalities in Denmark. Findings Intra-organizational counter-narratives differ from inter-organizational counter-narratives but resemble a number of issues known from extra-organizational resistance. Still, significant differences are found within the political arena: lack of ownership, competition for resources and political conflicts. Lack of ownership, internal competition for resources and distrust of motives play an important role within the administrative arena. Mayors are aware of the needs for continued political support for branding projects but projects are nonetheless realized despite resistance if there is a political majority for it. Research limitations/implications This study points to the implications of city brand resistance and counter-narratives emerging from the “inside” of the political and administrative arenas in the city, here defined as “intra-organizational counter-narratives”. Practical implications It is suggested that politicians and municipality staff should be systematically addressed as individual and unique audiences and considered as important as citizens in the brand process. Originality/value So far little attention has been paid to internal stakeholders within the municipal organization and their impact on the city branding process approached from a narrative perspective.

scholarly journals Challenges Faced by the Intensive Care Unit during a Terrorist Attack: The Riyadh Experience

2012 ◽  
Vol 2012 ◽  
pp. 1-5
Author(s):  
Abdullah Al-Shimemeri
Keyword(s):  
Intensive Care Unit ◽  
Intensive Care ◽  
News Media ◽  
Terrorist Attack ◽  
Terrorist Attacks ◽  
Terror Attacks ◽  
Health Institutions ◽  
Improvised Explosive ◽  
Explosive Devices ◽  
The City

Background. Globally, we are facing a “terror epidemic” with incidences of terrorist attacks on innocent civilians increasing worldwide. The volume and nature of injuries resulting from such attacks challenge even the most sophisticated and well-prepared trauma systems and health institutions. Over seventy percent of terror attacks involve bomb explosions with improvised explosive devices (IEDs) resulting in a unique pattern of injuries to the victims. Here, we present data on the terrorist attacks on the city of Riyadh, Saudi Arabia, between March 1991 to the present and discuss in retrospect the event outcomes and features which may be useful for the preparedness of the intensive care unit (ICU) in the wake of future attacks. Methods. Data from nine hospitals in Riyadh that catered to patients during terrorist strikes were collected retrospectively. Details of the incidents were collected from news media archives. Results. The majority of terror strikes (~80%) involved a bomb blast with the use of explosives. The victims included 148 casualties, 45 hospitalizations, 103 discharges after first aid, and 3 incidences of admission to the critical care unit. Conclusion. Using the Riyadh experience, we analyze data and the series of events in the ICU following terrorist explosions. The analysis provides important insights for the trauma unit so that it is better prepared and organized for such incidents in the future.

scholarly journals Territorial and Temporal Factors of Urban Identity

2020 ◽  
Author(s):  
Anna Ozerina ◽  
Keyword(s):  
Urban Space ◽  
Psychological Research ◽  
Place Of Birth ◽  
City Image ◽  
Urban Identity ◽  
City Brand ◽  
Cognitive Component ◽  
Temporal Factors ◽  
Student’S T ◽  
The City

The formation of the urban identity of an individual resident and of the urban community as a whole is multi-determined. In socio-psychological research, perceptions of the main factors of its formation can be summarised through geographical, historical, spatial, individual-personal and socio-cultural characteristics. The objective of our study was to describe the role of territorial and temporal factors (place of birth and the duration of dwelling in a city) in the formation and manifestation of emotional, cognitive, motivational and behavioural parameters of the urban identity of residents. The City questionnaires and the Tomsk City Identity Questionnaire adapted by the authors were used to collect empirical data. The data was processed by means of a single-factor analysis of variance and the Student’s T-test. As a result, specific traits of city image formation in the vision of newcomer residents, and its indigenous residents were revealed, which confirms the relevance of the factors under study. It has been established that the image of the city and perceptions of its potential depend largely on the territorial and temporal indicators of the respondent’s residence in the urban space. Place of birth determines the cognitive component of urban identity to a greater extent, while the length of residence determines the emotional and motivational component. The findings allow the temporal and spatial context to be considered in the development of the city brand and the modernisation of urban space. Further researches are planned to include sample differentiation based on the place of birth by settlement type.

scholarly journals City brand image formation by urban heritage initiatives

2020 ◽  
Vol 25 ◽  
pp. 29-42
Author(s):  
Miglė Černikovaitė ◽  
Žaneta Karazijienė
Keyword(s):  
Content Analysis ◽  
Brand Image ◽  
Qualitative Content Analysis ◽  
Business Development ◽  
Economic Factors ◽  
Structured Interviews ◽  
City Brand ◽  
Effective Strategies ◽  
Urban Heritage ◽  
The City

In today's world, as cities compete in the marketplace, strategies for creating a city brand image are often shaped solely to meet the aspirations of profit, business development, and awareness. The preservation of culture, historical, and urban heritage remains important only in urban development strategies and not in actual development actions. The truth is, the image of a city is shaped by different historical, political, demographic, sociological, and economic factors which make up what we perceive as the brand image of a city. However, one of the most noticeable elements of the brand image of a city is the urban heritage based on national traditions. The aim of this article is to evaluate the effects of urban heritage initiatives in the creation of the brand image of the city of Vilnius. Research methods used in this article are qualitative content analysis and expert semi-structured interviews. Main conclusions stimulate debate, hesitation and criticism from communities and city researchers for using new heritage object and culture initiatives in order to create the brand image of Vilnius. The influence of urban heritage is inevitable when modelling the brand image of Vilnius, but there are no effective strategies to deal with the new urban heritage initiatives by creating the brand image of Vilnius yet.

scholarly journals Sociocultural and political aspects of urban space formation: images «inside» and «outside»

2021 ◽  
Vol 5 (3) ◽  
pp. 119-135
Author(s):  
N. Ivanova
Keyword(s):  
Economic Development ◽  
Urban Space ◽  
Morphological Analysis ◽  
Image Construction ◽  
City Brand ◽  
Socio Economic Development ◽  
External Actors ◽  
Personal Understanding ◽  
The City ◽  
Different Levels

The purpose of the article is to analyze the phenomenon of the city as a communicative environment that creates images. Concrete historical examples of the formation of the image of the city, both from the side of the internal observer and from the side of external actors, are considered. The morphological analysis used in the study makes it possible to consider in more detail the elements of image construction and their interconnection. According to the results of the study, the author concluded that the formation of the image of the city takes place from two positions in relation to it – «inside» and «outside». Each of them defines the city as a unique environment at different levels. The first way of constructing the image of the city is based on personal understanding and reading, which makes the city understandable in terms of its use. The second type of image is associated with the formation of a city brand, which is based on a strong archetype or dominant that makes it unique and recognizable. Correctly constructed images are beneficial for the authorities, since attractive cities can be a magnet for investment, which in turn entails the socio-economic development of both the city and the region as a whole.

Of time and the city: curating urban fragments for the purposes of place marketing

2019 ◽  
Vol 12 (2) ◽  
pp. 181-196 ◽  
Author(s):  
Gary Warnaby
Keyword(s):  
Urban Space ◽  
Design Methodology ◽  
Corporate Identity ◽  
Full Potential ◽  
Place Marketing ◽  
Urban Management ◽  
Content Type ◽  
Theoretical Context ◽  
The Creation ◽  
The City

Purpose This paper aims to analyse the place marketing potential of historic urban “fragments”, with particular reference to old corporate identity symbols still extant in urban space. Design/methodology/approach Following a discussion of theoretical context, specifically incorporating spatial semiotics and psychogeography, the paper constitutes an interpretive account of a “tour” around the city of Manchester, UK, apprehending and discussing various historic corporate identity fragments still visible in the city. Findings Historic corporate identity fragments are identified and outlined, and issues arising from their continued existence, in terms of, for example, what constitutes heritage, and how this heritage can be used for the creation of urban distinctiveness (or genius loci) for the purposes of place marketing/branding are discussed. Originality/value The potential of heritage to be incorporated into the “representation work” of those responsible for urban management/marketing is highlighted, along with the need for such heritage fragments to be “curated”, if their full potential in this regard is to be realised.

scholarly journals City branding and museum souvenirs: towards improving the St. Petersburg city brand

2019 ◽  
Vol 12 (4) ◽  
pp. 529-544 ◽  
Author(s):  
Iuliia Trabskaia ◽  
Iuliia Shuliateva ◽  
Rebecca Abushena ◽  
Valery Gordin ◽  
Mariya Dedova
Keyword(s):  
Product Development ◽  
Positive Impact ◽  
Visual Images ◽  
City Branding ◽  
Content Type ◽  
City Brand ◽  
Observation Method ◽  
The City ◽  
Insight Into

PurposeThe purpose of this paper is to identify ways to develop museum shop product, which will possess competitive advantage, and to recommend what should be done to develop such product so that it has a positive impact on the city brand of St. Petersburg.Design/methodology/approachIn total, 76 museums have been studied through the observation method to describe their shops’ inventory in terms of percentages of each product. Mostly St. Petersburg museums were included in the analysis. The observation method enabled the researchers to analyse the inventory of the museum souvenir shops. The findings of the analysis enabled the researchers to reach conclusions about museums’ strategies of product development.FindingsThe research allowed to make the conclusion that although the museum shops in St.Petersburg demonstrate positive tendencies in the development of competitive stores’ products a lot of work is still to be done. Not all museums are characterised by availability of clear strategy for product development. They offer souvenirs (if any) which do not differ from those existing on the market according to topics and functions which are characteristic for them. Recommendations on how to make the product of museum shops more competitive were proposed.Practical implicationsCities need new and fresh ways to create and promote their brands. Museums can contribute to this significantly with the help of souvenirs production. This research will provide insight into the process of how museums can do this by developing their shops’ inventory strategies. Recommendations to improve strategies for creation of competitive product were offered in the paper.Originality/valueIn today’s competitive conditions, museums are creating augmented products and create museum shops. Nevertheless, the role of museum shops in brand creation is underexplored. Museum shops have a high potential for creating high-quality products that may influence the museum and city brand in a positive way, as souvenirs and visual images of museum artifacts play an essential role in making an impression on tourists.

FASILITAS, TARIF, PROMOSI DAN CITRA MEREK TERHADAP KEPUASAN PENGGUNA TRANSPORTASI ONLINE l(GO-JEK) DI KOTA SURAKARTA

2020 ◽  
Vol 4 (02) ◽  
Author(s):  
Eva Tusti Anggraini ◽  
Djumali Djumali ◽  
Sri Hartono
Keyword(s):  
Data Collection ◽  
Infinite Number ◽  
User Satisfaction ◽  
Brand Image ◽  
Sampling Technique ◽  
Likert Scale ◽  
City Brand ◽  
The Relationship ◽  
The City

The purpose of this study is to analyze whether or not the influence of Facilities, Rates, Promotions and Brand Image on Online Transportation (Go-Jek) User Satisfaction in Surakarta City. The population in this study are all online motorcycle transportation users in Surakarta, whose numbers are infinite or unknown. The sampling technique is an infinite number using the Lemeshow formula, with a total of 100 respondents. Data collection uses a Likert scale questionnaire to measure respondents' answers identifying the relationship between Facilities, Rates, Promotions and Brand Image to Online Transportation (Go-Jek) User Satisfaction in Surakarta City. The results show that Facilities, Rates, Promotions and Brand Image influence simultaneously and significantly on Online Transportation User Satisfaction (Go-Jek) in Surakarta City. Facilities a positive and significant leffect on Online Transportation User Satisfaction (Go-Jek) in the City of Surakarta. Rates have a positive and significant effect on Online Transportation User Satisfaction (Go-Jek) in Surakarta City. Promotion has a positive and significant effect on Online Transportation User Satisfaction (Go-Jek) in Surakarta City. Brand Image has positive and significant effect on Online Transportation User Satisfaction (Go-Jek) in Surakarta City. Keywords: Facilities, Rates, Promotion, Brand Image, User Satisfaction

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