Increasing wine sales through customised wine service training – a quasi-experiment

2019 ◽  
Vol 31 (1) ◽  
pp. 29-47
Author(s):  
Arthur Donald Brain

Purpose The selling of wines is usually performed by a sommelier in the context of an upmarket restaurant. However, many restaurants cannot afford to employ a sommelier and must rely on the food and beverage service personnel to assist customers with the selection of wine. The food and beverage service personnel are generally not qualified to do this. Restaurants usually do not provide training with regard to wine knowledge, wine service skills and wine selling skills. The purpose of this paper was to establish whether wine service training had an influence on the wine sales of a restaurant. Design/methodology/approach A quasi-experimental research design used two restaurants from the same franchise. One restaurant was the control group while the other was the experimental group. Wine sales were monitored and recorded for a period of three months, the second month being used for the training intervention of the experimental group. Findings Although the results were not statistically significant, the results indicated that wine service training increased the wine sales in the restaurant of the experimental group. Originality/value This study contributes to the literature in the South African hospitality sector and establishes that wine service training is a necessity for wine sales to explore further in the restaurant industry.

2021 ◽  
pp. 025576142110059
Author(s):  
Alican Gülle ◽  
Cenk Akay ◽  
Nezaket Bilge Uzun

Kodály-inspired pedagogy enables students to participate effectively in a music course by engaging in active musical interactions with folk songs and melodies. The purpose of this study was to explore the effects of Kodály-inspired pedagogy on recorder performance and attitudes toward music of secondary school students. A quasi-experimental design was used in the study. The experimental group was taught using Kodály-inspired pedagogy and the control group using the general music teaching methods for 9 weeks. A two-way mixed-design analysis of variance (ANOVA) and content analysis were used to analyze the data. A Recorder Performance Grading Key, music course attitude scale, and open-ended questions were used to collect the data. Consequently, the findings indicated that Kodály-inspired pedagogy had a significant effect on the students’ recorder performance but the researchers could not find a significant effect on students’ attitudes toward the music course. Moreover, students in the experimental group reported improvement in their recorder performance and attitudes toward music education. The researchers recommended including information about the implementation of Kodály-inspired pedagogy in music teacher textbooks, providing in-service training for teachers to enable them to use Kodály-inspired pedagogy.


2016 ◽  
Vol 24 (3) ◽  
pp. 414-437 ◽  
Author(s):  
Satoshi Sugahara ◽  
Hisayo Sugao ◽  
Steven Dellaportas ◽  
Takahiro Masaoka

Purpose This research applies a quasi-experimental research method to investigate the impact of an innovative resource titled “Accounting Exercise” (teaching intervention using physical movement and lyrics) on learning motivation and performance on a group of students enrolled in a first-year undergraduate accounting course in Japan. Design/methodology/approach Five classes were randomly assigned to either an experimental group (two classes) or a control group (three classes). In the experimental group, 90 students participated in a 15-min “Accounting Exercise” at the commencement of lectures over three consecutive weeks. The remaining 133 students assigned to the control group did not participate in the Accounting Exercise. Findings The findings indicate that the Accounting Exercise provided stimuli in maintaining students’ learning motivation. This finding is important for entry-level students where learning motivation has the potential to influence students’ future decisions on major areas of study and career choices. Originality/value This finding is important for entry-level students where future career options are decided. This effect is also believed to contribute to reducing the declining numbers of students in accounting majors.


2020 ◽  
Vol 35 (1) ◽  
pp. 116-133
Author(s):  
Sara Quach ◽  
Scott Weaven ◽  
Park Thaichon ◽  
Debra Grace ◽  
Lorelle Frazer

Purpose Drawing on an outside-in marketing perspective, this paper aims to outline the development, implementation, evaluation and reflection of a real-world entrepreneurship education (EE) intervention with cognitive, affective and ultimately behavioural objectives. Design/methodology/approach A specific and uniform EE program specifically targeted to current “would be” entrepreneurs who were investigating the franchising business model was developed, focusing on the behavioural outcomes. The effectiveness of the EE intervention was evaluated using a quasi-experimental research design, which involved franchisees who had not participated in the EE intervention (control group) and franchisees who had participated in the EE intervention (experimental group). The administration of the national on-line survey yielded a total of 520 responses (194 in the experimental group and 326 in the control group). Findings The planning process in the pre-intervention stage included situation analysis, objective setting and decisions in relation to the communication strategy, i.e. content and mode. The effectiveness of the EE intervention was evaluated in the post-intervention stage. The findings indicate that EE intervention resulted in participants’ positive cognitive, affective and behavioural outcomes such as performance and relationship management. Finally, following a reflection process, additional elements covering topics related to work-life balance were incorporated into the module pertaining to an individual’s suitability to become a franchisee. Originality/value This paper proposes a conceptual framework that represents an outside-in EE approach whereby problems, audiences, objectives and communication strategies (content and method) are strategically intertwined to produce relevant, measurable and diagnostic behavioural outcomes. The EE intervention can also improve the B2B relationship between actors in a business network.


2017 ◽  
Vol 41 (3) ◽  
pp. 412-427
Author(s):  
Po-Yao Chao ◽  
Chia-Ching Lin ◽  
Ming-Shiang Wu

Purpose The purpose of this paper is twofold: first, to develop a visualized search system utilizing graphical images to represent the story elements and concepts to help elementary students describe and seek their desired storybooks; and second, to explore the effect of the proposed visualized search system on elementary students’ tactics, success, and motivation for seeking storybooks. Design/methodology/approach A quasi-experimental approach was conducted with a sample of 61 elementary students in this study. The students’ tactics, motivation and the success of their storybook searching were addressed as dependent variables for further comparisons of the visualized searching system and a conventional keyword searching system. Findings The results revealed that the students in the experimental group exhibited more frequent tactics and greater motivation for storybook searching than those in the control group. Further χ2 analysis indicated a significant relationship between the searching interface and the success of the students’ storybook searching. Originality/value This paper proposes a new visual search approach which allows young children to search for storybooks by describing an intended storybook in terms of its characters, objects, or the background colors of the cover page. The findings provide some evidence of the effectiveness of the visualized searching interface in terms of promoting young children’s learning through storybook searching and reading activities.


2014 ◽  
Vol 35 (1) ◽  
pp. 38-53 ◽  
Author(s):  
Calum Alexander Arthur ◽  
Lew Hardy

Purpose – The purpose of this paper is to report a field-based quasi-experimental study designed to examine the effectiveness of a transformational leadership intervention in remediating poor performance. The intervention was conducted on elements of the organization that senior management perceived as being low performing. Design/methodology/approach – A quasi-experimental pre-test post-design was employed to evaluate the effectiveness of the transformational leadership intervention. Pre-test data were collected four months prior to the intervention starting and the post-test data were collected eight months after the intervention had started. Follower perceptions of their leader's behavior and group cohesion, together with training outcome data were used to evaluate the effectiveness of the intervention. Findings – Results revealed that from pre-test to post-test changes in perceptions of leadership, group cohesion, and training outcome indicated that the intervention had beneficial effects. These beneficial effects were evidenced in one of two ways: desirable behaviors increased in the experimental group from pre-test to post-test while they remained the same or were decreased in the control group; or desirable behaviors remained the same in the experimental group while they decreased in the control group. Originality/value – The current study is the first to utilize a quasi-experimental organization wide design to examine the efficacy of a transformational leadership intervention. Furthermore, the current study provides evidence that transformational leadership can buffer negative environmental effects.


2015 ◽  
Vol 9 (1) ◽  
pp. 10-27 ◽  
Author(s):  
Amrita Kaur ◽  
Rosna Awang Hashim ◽  
Mohammad Noman

Purpose – The benefits of teacher autonomy support for optimal school functioning is evident in literature. However, studies are meager about teachers applying the concept of autonomy support in real settings (regular classroom). Design/methodology/approach – Based on empirical data within self-determination theory, a longitudinal intervention program was designed to facilitate autonomy support instruction in a natural classroom setting and to assess its effectiveness on Thai students’ learning motivation. In a quasi-experimental, nonequivalent control group design, with an appended withdrawal design, 103 students from Grade 6 of a Thai public school underwent the intervention for seven weeks in natural classroom settings. The students in both the groups self-reported their class-related experience before intervention (pretest), after intervention (posttest1) and after the withdrawal of intervention (posttest2). Findings – MANOVA results revealed a significant mean difference for all dependent measures on posttest1 between the experimental group and control group. Also, after the withdrawal of treatment, the experimental group showed a significant omnibus effect on combination of dependent measures, while scores of control group were stable. Originality/value – The findings have implications for elementary school teachers in Thailand to adapt and adopt autonomy supportive instruction as a classroom practice.


Author(s):  
Leonard Reinecke ◽  
Sabine Trepte

Abstract. This quasi-experimental study examined the effects of exposure to a computer game on arousal and subsequent task performance. After inducing a state of low arousal, participants were assigned to experimental or control conditions via self-selection. Members of the experimental group played a computer game for five minutes; subjects in the control group spent the same amount of time awaiting further instructions. Participants who were exposed to the computer game showed significantly higher levels of arousal and performed significantly better on a subsequent cognitive task. The pattern of results was not influenced by the participants' prior experience with the game. The findings indicate that mood-management processes associated with personal media use at the workplace go beyond the alteration of arousal and affect subsequent cognitive performance.


2018 ◽  
Vol 9 (01) ◽  
Author(s):  
Praful Prabhuappa Kapse ◽  
Manisha Kiran

Caring for the persons with first episode psychosis is challenging and demanding. It may lead to the increased burden, expressed emotions among the caregivers. The numerous studies have shown that high burden and negative expressed emotions among caregivers can lead to early relapse in the patients with first episode psychosis. To evaluate the effects of the brief psychoeducation on the caregivers burden and expressed emotions. A quasi experimental - before and after with control group research design was adopted for the study. A total of 60 caregivers have participated in the study, of which 30 caregivers in experimental group and 30 caregivers in the control group. Family Burden Interview Schedule (Pai and Kapoor, 1981) and Attitude Questionnaire (Sethi et al., 1981) was used to assess caregiver's burden and expressed emotions. At end of the psychoeducation intervention, burden among caregivers and negative expressed emotions of the caregivers have significantly reduced. The positive expressed emotions have been increased. Study results demonstrates the importance of psychoeducation intervention in reducing the burden and negative expressed emotions.


2017 ◽  
Vol 2 (1) ◽  
pp. 42
Author(s):  
Hilma Suryani

The problem of this study is “Does Concept Oriented Reading Instruction (CORI) enhance students’ reading achievement?” The design of this study was quasi-experimental. The sample of this study was taken from the population by using purposive sampling. The experimental group consisted of 39 students while the control group consisted of 35 students. The data were collected by using two instruments; test and questionnaire. The test was given twice to each group in order to see whether or not there was significance difference of pretest and posttest either in experimental or control group and whether or not there was significance difference of experimental and control group in terms of their posttest score. To prove the hypothesis, the data from pretest and posttest of experimental and control group were analyzed by applying paired sample t-test and independent sample t-test. The calculation was run by using SPSS computer program. The result of the study shows there was significance difference of students’ reading achievement between experimental and control group. Besides, the use of CORI as reading strategies was proved as effective reading strategies to enhance students’ reading achievement. Keywords: Concept Oriented Reading Instruction; reading strategy; reading achievement


2019 ◽  
Author(s):  
Nur Tsalits Fahman Mughni

Teaching materials by integrating local culture makes easier for students to understand the subject matter in the learning process. The aims of the study is to measure the effectiveness of teaching materials based on local wisdom of agriculture in Binjai in improving the students problem solving abilities. The research method was a quasi experimental which use non equivalent control group in the pretest posttest design. The sample of study were students of Senior High School grade X in Binjai that consisted of experiment group which used teaching materials based on local wisdom of agriculture in Binjai and control group that used student handbooks. Teaching materials are tested by material experts and technology experts to ensure the quality of teaching materials. Data collection was conducted through test. The results showed that the teaching materials based on local wisdom of agriculture in Binjai effective in improving students problem solving abilities in the experimental group students based on the results of N gain value was 0.67 which has medium criteria. It means teaching materials based on agricultural local wisdom of agriculture in Binjai can be used as one of the teaching materials in learning activities.


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