Fundamental Islamic perspective of work ethics

2016 ◽  
Vol 7 (1) ◽  
pp. 59-76 ◽  
Author(s):  
Saeed Hameed Aldulaimi
Keyword(s):  
Work Ethic ◽  
Empirical Studies ◽  
Multidimensional Model ◽  
Content Type ◽  
Work Ethics ◽  
Islamic Perspective ◽  
Islamic Work Ethic ◽  
Management Literature ◽  
New Perspective ◽  
The Right

Purpose – This paper debates the Islamic perspective on the work ethics employed in an organization. It aims to discuss the issues of assumptions involving the Islamic Work Ethic (IWE). Therefore, this paper addresses the gap in the management literature and suggests a group of dimensions from fundamentals of Islam. Design/methodology/approach – The paper reviews the foundations of IWE and investigates various empirical studies conducted in several countries. Then, briefly presents a short historical and conceptual review of the work ethic construct, suggests a general conceptual definition of work ethic, and offers multidimensional model including a series of constructs which can enable researchers to evaluate and measure work ethic in Islamic societies. Findings – The study reveals that there is an evidence of ethics formulation depending on Islamic literature which constructs Islamic values for work. This paper proposes new perspective about the right ethics of work in Islam. Further, multidimensional model including 18 dimensions has been developed to evaluate work ethic in Islamic societies. Research limitations/implications – This field needs to reconsider the constructs of IWEs where it is far from reflecting Islamic theory. This paper presents new dimensions which can be utilized to enrich this area. Originality/value – This is one of the few attempts to suggest the appropriate constructs of IWE in the management literature. It provides 18 elements responsible and have the promise to strengthen individual transparency and morally which eventually enhance economic progress in Islamic world.

Akomodasi Virus N Ach Terhadap Etos Kerja Islami Sebagai Motivasi Kerja

2018 ◽  
Vol 6 (2) ◽  
pp. 199-244
Author(s):  
Kholilur Rahman
Keyword(s):  
Transpersonal Psychology ◽  
Work Ethic ◽  
Work Motivation ◽  
Humanistic Psychology ◽  
Human Beings ◽  
Work Ethics ◽  
Analytical Studies ◽  
Islamic Work Ethic ◽  
High Work ◽  
Motivational Psychology

Human beings as psycho-physical who can produces work ethics that appears from inside of themselves soul, necessarily, the realm of analytical studies leads to motivational psychology. N Ach is one of the proper phenomena which is assumed to be something that can play an important role for the formation of superior human beings regarding to work. However, not all psychology scientists agree that work motivation comes from revelation or religion, therefore this study will clarify psychological studies which are considered to have proportional accommodative attitudes. Religion Psychology, Transpersonal Psychology and Humanistic Psychology are thought schools those have fair and objective attitudes and views on the Islamic teachings and Islamic dogma as a source of work motivation. People who have high N Ach and also the person who actualized it is a factors or elements that can emerge a high work ethic, then it shows that there is a potential high work ethic from muslim’s faith that was built on the basics of Al-Qur 'an and As-Sunnah. Faith without worship acts/work which was included abaout physical and psychological work, so also if the work ethic is not based on the concept of worship acts and fitht, it cannot be categorized as Islamic work. Then it was called the Islamic work ethic.

scholarly journals Customer experience management: asking the right questions

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ian R. Hodgkinson ◽  
Thomas W. Jackson ◽  
Andrew A. West
Keyword(s):  
Decision Making ◽  
Business Models ◽  
Management Practices ◽  
Management Practice ◽  
Customer Experience ◽  
Content Type ◽  
Customer Data ◽  
Customer Experience Management ◽  
New Perspective ◽  
The Right

Purpose Customer experience is more critical than ever to firms’ successes and future growth opportunities. Typically measured through aggregate satisfaction scores, businesses have been criticized for oversimplifying what experience means. The purpose of this study is to provide a new perspective on experience management and offers a novel way forward for customer-centric strategizing. Design/methodology/approach Mapping the current digital technologies being used across businesses in all sectors to engage and connect with customers more effectively, this paper outlines some of the fundamental challenges of experience management and future opportunities to enhance business practice. Findings Businesses are capturing what they know about customers, rather than what a customer thinks and feels about the firm. Many experience management initiatives create customer pains (not gains), while for businesses, decision-making can be jeopardized by fake customer data. A framework based upon the five experience dimensions is presented for optimal customer-driven decision-making. Practical implications Going beyond aggregate satisfaction scores that serve as an output rather than an input into businesses strategizing, the paper presents an actionable framework for targeted investments and enhanced experience management practices. Originality/value Businesses are seeking to grow intelligent customer experience analysis capabilities to disrupt traditional business models toward greater customer-centricity and to track the digital spread of positive and negative experiences. Examining how this is being done and where the weaknesses lie by bridging management practice and the scientific literature, this paper provides new knowledge to advance customer-centric strategies for growth and profitability.

Islamic work ethic among Arab college students in Israel

2009 ◽  
Vol 16 (4) ◽  
pp. 333-346 ◽  
Author(s):  
Mahmood Khalil ◽  
Ismael Abu‐Saad
Keyword(s):  
College Students ◽  
Cultural Context ◽  
Technical College ◽  
Work Ethic ◽  
Religious Minority ◽  
Content Type ◽  
Organizational Influences ◽  
Work Related ◽  
Islamic Work Ethic ◽  
College Type

PurposeThe aim of this paper is to investigate the Islamic work ethic (IWE) and individualism among Arab college students in Israel, who represent an ethnic and religious minority in a western‐oriented state.Design/methodology/approachThe participants included 837 male and female Arab college students from an academic and a technical college in northern Israel. Most participants (64 percent) were Academic college students. Two measures were used: the IWE and individualism scales developed by Ali. Correlation analysis and two‐way multivariate analysis were used to analyze the data.FindingsThere was a strong and highly significant correlation between the IWE and individualism scales. Academic college students scored significantly higher than technical college students on both scales. There were significant interactions between gender and marital status, and college type and year of studies, on the scales.Practical implicationsWithin the multi‐cultural context of Arab college students in Israel, the IWE and individualism scales emerged as reliable, practical measures for understanding the work‐related values of Arab college students in Israel.Originality/valueThis study is the first in the published literature to use the IWE and individualism scales among Arab students who were not raised in a homogeneous Islamic cultural context. Although the Arab minority in Israel is exposed to Israeli and Western, as well as Islamic, cultural and organizational influences, IWE scale proved to be highly reliable for this population. The IWE and individualism scales, used together, were uniquely effective for capturing the many nuances of work‐related values in this complex, multi‐cultural context.

When is an Islamic work ethic more likely to spur helping behavior? The roles of despotic leadership and gender

2018 ◽  
Vol 47 (3) ◽  
pp. 630-650 ◽  
Author(s):  
Dirk De Clercq ◽  
Inam Ul Haq ◽  
Usman Raja ◽  
Muhammad Umer Azeem ◽  
Norashikin Mahmud
Keyword(s):  
Work Ethic ◽  
Work Values ◽  
Helping Behavior ◽  
Content Type ◽  
Islamic Work Ethic ◽  
Female Employees ◽  
And Gender ◽  
Voluntary Basis ◽  
Practical Implications

Purpose The purpose of this paper is to investigate how employees’ Islamic work ethic might enhance their propensity to help their coworkers on a voluntary basis, as well as how this relationship might be invigorated by despotic leadership. It also considers how the invigorating role of despotic leadership might depend on employees’ gender. Design/methodology/approach Survey data were collected from employees and their supervisors in Pakistani organizations. Findings Islamic work values relate positively to helping behaviors, and this relationship is stronger when employees experience despotic leadership, because their values motivate them to protect their colleagues against the hardships created by such leadership. This triggering role of despotic leadership is particularly strong among female employees. Practical implications For organizations, the results demonstrate that Islamic work values may be important for creating a culture that promotes collegiality, to a greater extent when employees believe that their leaders act as despots who exploit their followers for personal gain. Originality/value This study elaborates how employees’ Islamic work ethic influences the likelihood that they help their coworkers, particularly in work contexts marked by stress-inducing leadership.

scholarly journals Consumer willingness to communicate in a second language

2014 ◽  
Vol 52 (5) ◽  
pp. 950-966 ◽  
Author(s):  
Jonas Holmqvist ◽  
Yves Van Vaerenbergh ◽  
Christian Grönroos
Keyword(s):  
Second Language ◽  
Customer Service ◽  
Perceived Control ◽  
Service Management ◽  
Empirical Studies ◽  
Willingness To Communicate ◽  
Future Research ◽  
Content Type ◽  
Language Difficulties ◽  
Management Literature

Purpose – The service management literature emphasizes the importance of communication, but language difficulties can make communicating in business settings more difficult. The purpose of this paper is to address consumer willingness to communicate in a second language to identity the antecedents that drive consumer language preferences. Design/methodology/approach – The paper presents the findings from two empirical studies in two multilingual countries with a total of 361 adult respondents. Findings – The findings show perceived control to be the strongest antecedent of consumer willingness to communicate in a second language, and identifies second language skills as an antecedent in countries with little political tensions related to language, while political considerations is a strong antecedent in countries where language use is political. Research limitations/implications – The studies are limited to countries with more than one official language. While multilingual countries make up around two-third of the world's population, future research could test whether the same antecedents are applicable in monolingual societies. Practical implications – The findings help managers to understand in which situations consumers may be willing to switch language, and in which situations it is important to serve consumers in more than one language. Originality/value – The paper is the first to draw upon both the service management literature and the sociolinguistic literature to develop and test a model to explain consumer language preferences. This model may help managers to develop strategies for customer service in multilingual markets.

scholarly journals MODEL OF IMPROVING HUMAN RESOURCE PERFORMANCE THROUGH SELF EFFICACY SOCIAL COMEPTENCE IN THE CONTEXT OF ISLAMIC WORK ETHICS

2017 ◽  
Vol 2 (3) ◽  
pp. 150
Author(s):  
Wisnu Ardyanto ◽  
Widodo Widodo
Keyword(s):  
Regression Analysis ◽  
Social Competence ◽  
Human Resources ◽  
Self Efficacy ◽  
Work Ethic ◽  
Research Problem ◽  
Work Ethics ◽  
Regional Finance ◽  
Islamic Work Ethic ◽  
Spss Software

This study aims to examine the effect of self efficacy and social competence on HR performance and in moderation of Islamic work ethic. The research problem is how to improve the performance of human resources through self efficacy and social competence with moderation of Islamic work ethic. The sampel of this research was the employees of the Department of Regional Finance of Semarang Regency consisting of 102 respondents. Regression analysis was done with Statistical Package Social Science (SPSS) software, and it was used also to analyze the data. The result of the analysis showed that self efficacy and social competence have a significant effect on HR performance with moderation of Islamic work ethic. These empirical findings indicate that self-efficacy has a significant effect on HR performance; Social competence has a significant effect on HR performance; social competence has significant effect on self efficacy; Islamic work ethic moderates the effect of competence on self efficacy; Islamic work ethic moderates the effect of self efficacy on HR performance; and Islamic work ethic moderates the effect of social competence on HR performance.Keywords: Self Efficacy, Social Competence, Islamic Work Ethics and HR Performance

scholarly journals Total Quality Management: An Islamic Perspective

2021 ◽  
Vol 2 (2) ◽  
pp. p1
Author(s):  
Md Golam Mohiuddin ◽  
Maolana Sharif Md. Abu Hanif
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Business Performance ◽  
Total Quality ◽  
Islamic Perspective ◽  
Business Applications ◽  
Management Literature ◽  
Management Paradigms ◽  
The Right ◽  
The Impact

Quality management has occupied a vast space of the management literature in general and the quality management literature in particular. Academics as well as practitioners devoted much attention to the Total Quality Management (TQM) philosophy and its impact on business performance. It is found that the roots of TQM and its successor can be traced to more than 1400 years ago in the holy book Al-Qur’?n and the teachings of Prophet Mohammad, Peace and Blessings of All?hbe upon him. Many verses in the holy Qur’an stressed the impact of good deeds and doing the right things. Not only we will explain these principles, but we will give some business applications of these principles from an Islamic perspective. This paper is therefore structured as follows. First, we will offer some of the existing concept of the quality management paradigms, literature review and suggest definition to reflect our contribution from an Islamic perspective. Second we will discuss the dimensions of the philosophical under pinning of quality management from Islamic Perspective and then principles quality management from Islamic perspective and finally quality leadership for quality management.

scholarly journals The Effect of Islamic Work Ethics on Organizational Commitment, Job Satisfaction, and Turnover Intentions of Islamic Microfinance in Pekalongan

2020 ◽  
Vol 4 (1) ◽  
pp. 30
Author(s):  
Siti Aminah Caniago ◽  
Denny Mustoko
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Turnover Intention ◽  
Affective Commitment ◽  
Work Ethic ◽  
Turnover Intentions ◽  
Normative Commitment ◽  
Continuance Commitment ◽  
Work Ethics ◽  
Islamic Work Ethic

The purpose of this research is to analyze the effect of Islamic work ethics on job satisfaction, turnover intentions and organizational commitment and its three dimensions: affective commitment, continuance commitment and normative commitment. This method of analysis used a simple regression to determine the relationship of independent variables and dependent variables. The analysis used descriptive analysis to present the main characteristic of the samples. Islamic work ethic used instrument developed by Ali, job satisfaction was measured by Dubinsky and Harley’s instruments, organizational commitment used instrument by Bozeman, Perrine, Meyer and the turnover intentions adapted by previous research, Home and Griffith. The collected data was tabulated and analyzed using softwareStatistical Pakage for the Social Sciences (SPSS)16.0. This research selects 10 Islamic microfinances in Pekalongan city.  Results show that Islamic Work Ethic is positive significant related to job satisfaction, affective commitment, continuance commitment, normative commitment, and negative influence related to turnover intention variable. From this research, the application of Islamic Work Ethics was a solution to job satisfaction and organizational commitment and less contributes to turnover intention.

scholarly journals ETOS KERJA DALAM PERSPEKTIF ISLAM

2020 ◽  
Author(s):  
RosidahIdah
Keyword(s):  
Work Ethic ◽  
Islamic Law ◽  
Human Life ◽  
Legal Basis ◽  
Work Ethics ◽  
Islamic Perspective

AbstractIn Islam, all aspects of life have been regulated legally, from the smallest to the biggest things. Work ethic is one of the activities that must be based on an Islamic perspective, because Islam certainly regulates everything a human must do at work. once a legal basis regarding work ethics in an Islamic perspective, so that it becomes the rules and limitations for humans to do work according to the shari'ah or the rules recommended by Islam. Work ethics is also very influential for human life. And while humans obey Islam it is recommended that Islamic law and make it the foundatione.

Alternative theorizing of multicultural education: an Islamic perspective on interculturality and social justice

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Hamza R’boul
Keyword(s):  
Social Justice ◽  
Multicultural Education ◽  
Design Methodology ◽  
Islamic Ethics ◽  
Content Type ◽  
Islamic Perspective ◽  
Teachers And Students ◽  
Theological Differences ◽  
New Perspective ◽  
Practical Implications

Purpose This paper aims to discuss the possibility of embracing an Islamic perspective on interculturality and social justice as an underlying system of multicultural education. While western thought continues to dominate the education scholarship, advancing an alternative epistemology can ameliorate the scope of multicultural education by considering other relevant elements. In particular, interreligious relations have not been researched extensively in terms of managing cultural capital in schools. This paper argues that Islamic ethics provide a system of justice and rules of conduct that satisfy the principles of multicultural education. Design/methodology/approach Classical texts (Qu’ran and Hadith) are analyzed to explore the Islamic perspective on interculturality and social justice. While the plurality of interpretations is remarkable, the aim is to examine these texts on the basis of ethical and humanistic orientation. Findings Islamic ethics are commensurate with intercultural empathy and multicultural education. While some verses are interpreted as evidence of the religious legitimacy of enmity and hostility towards non-Muslims, they are decontextualized readings isolated from the verses’ historical contexts. Practical implications This paper proposes considering Islamic ethics as a foundation of multicultural education. Because Islam promotes social justice, teachers and students are encouraged to take action and never tolerate any act of oppression. Teachers should pay attention to conflicts that may arise from theological differences among students. Originality/value This paper offers a new perspective that has been sidelined and not considered in Modern issues. Because multicultural education recognizes the necessity of appreciating all cultures, Islam delivers a similar framework that is based on peaceful intercultural communication and social justice.

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