Bridging capability gaps in technology transfers within related offsets

2016 ◽  
Vol 27 (5) ◽  
pp. 640-661 ◽  
Author(s):  
Anna Margaretha Malm ◽  
Anna Fredriksson ◽  
Kerstin Johansen
Keyword(s):  
Case Studies ◽  
Personal Development ◽  
Explicit Knowledge ◽  
Lessons Learned ◽  
Organizational Level ◽  
Content Type ◽  
Individual Level ◽  
Technology Transfers ◽  
Aircraft Manufacturing ◽  
The Individual

Purpose – The purpose of this paper is to explore how capability gaps can be identified and how they can be dealt with in aircraft technology transfers in future offset deals. Design/methodology/approach – The study is based on lessons learned as identified from three case studies of technology transfers from Saab, a Swedish aircraft manufacturing company to South Africa, the Czech Republic, and India. Findings – The capability gap between sender and receiver has to be dealt with on two levels: on an organizational level; and on an individual level. It is proposed that the disseminative capacity constitutes the ability to assess the capability gap between the sender and receiver, and to convert this assessment to adaptations of the product and production process to include in an industrialization process. On the individual level, the capability-raising activities were connected to employees’ knowledge, personal development plans for the transfer of explicit knowledge, as well as on-the-job training to facilitate the exchange of tacit knowledge. Research limitations/implications – The research is based on case studies from one company. Therefore, it is necessary to confirm the proposed propositions through new case studies in other contexts as well as through survey-based research. Originality/value – The paper focusses on the context of offset and reports on actual experiences from a capability perspective of technology transfers within the aircraft manufacturing area. It proposes a structured way of identifying and bridging the capability gap within such transfers.

Public service motivation and willingness to collaborate

2014 ◽  
Vol 2 (1) ◽  
pp. 80-95 ◽  
Author(s):  
Heather Getha-Taylor ◽  
Alexa Haddock-Bigwarfe
Keyword(s):  
Homeland Security ◽  
Public Service ◽  
Public Service Motivation ◽  
The Body ◽  
Organizational Level ◽  
Cross Sectional ◽  
Content Type ◽  
Individual Level ◽  
Original Survey ◽  
The Individual

Purpose – The purpose of this paper is to examine public service motivation (PSM) and the connection with collaborative attitudes among a sample of homeland security actors representing the public, private, and nonprofit sectors. Design/methodology/approach – This study examines relationships between measures of PSM and collaboration using original survey data and hierarchical multiple regression. Findings – Findings reveal strong positive relationships between PSM measures and attitudes toward collaboration at the individual and organizational level. Research limitations/implications – Survey results are cross-sectional and are from respondents participating in a single state's homeland security summit. Practical implications – It is expected that results can be used to enhance collaboration at the individual and organizational levels. At the organizational level, results can be used for matching individuals with collaborative opportunities. At the individual level, results can be used for enhanced self-reflection and effectiveness purposes. Originality/value – This study provides insights on the relationship between PSM measures and collaborative attitudes. The research contributes to the body of scholarly work connecting PSM and correlates of interest.

Using Twitter in crisis management for organizations bearing different country-of-origin perceptions

2015 ◽  
Vol 19 (3) ◽  
pp. 239-253 ◽  
Author(s):  
Jie Xu ◽  
Yiye Wu
Keyword(s):  
Social Media ◽  
Public Relations ◽  
Country Of Origin ◽  
Negative Evaluation ◽  
Amazon Mechanical Turk ◽  
Organizational Level ◽  
Content Type ◽  
Individual Level ◽  
Foreign Countries ◽  
The Individual

Purpose – The purpose of this paper is to investigate the effects of using Twitter on American stakeholders’ crisis appraisal for organizations originated from two foreign countries with distinctively different perceptions. Design/methodology/approach – This study uses a 2 (medium: Twitter vs news release)×2 (country-of-origin: China vs France) factorial experiment. The participants (n=393) are recruited through the Amazon Mechanical Turk system (Mturks). Findings – The findings suggest that using Twitter substantially mitigates participants’ negative evaluation of the organization undergoing a crisis. Country-of-origin affects how individuals perceive the organization after it has experienced a crisis. In addition, participants’ product involvement intensifies the reputational threat specifically for the organization with a less favorable country-of-origin perception. Originality/value – This study is one of the few empirically based studies in international public relations research, using an experiment to extrapolate the effects of social media and country-of-origin on consumers’ crisis appraisal. This investigation reinforces the need to consider social media not just at the individual level, but also as a form of communication that can have broader consequences at the organizational level. In addition, it is important for company leaders to understand that the organization’s home country image may exacerbate the negative management outcomes during a crisis. It is expected that this study yields theoretically indicative, empirically informative, and culturally relevant results.

Predicting event tourists’ gambling decision: the cross-level effect of brand equity

2019 ◽  
Vol 31 (7) ◽  
pp. 2951-2969 ◽  
Author(s):  
IpKin Anthony Wong ◽  
Hoi In Veronica Fong ◽  
Aliana Man Wai Leong ◽  
Jacky Xi Li
Keyword(s):  
Brand Equity ◽  
Hospitality Industry ◽  
Gambling Behavior ◽  
Organizational Level ◽  
Dynamic Nature ◽  
Content Type ◽  
Individual Level ◽  
Joint Influence ◽  
Two Samples ◽  
The Individual

Purpose The scant literature on MICE (meetings, incentives, conferences and exhibitions) tourists’ gambling behavior calls for a need to explore how their decision to gamble (hereafter, “gambling decision”) may unfold. Consequently, several questions germane to the inter-relationships among event tourists’ characteristics, casinos attributes, and gambling behaviors remain largely unaddressed. This paper aims to address the void in the literature by investigating event participants’ gambling decision. Design/methodology/approach Data were collected based on two samples, and a multilevel design was used to test the proposed model. Demographic and event-related participant characteristics were examined as antecedents of gambling decision at the individual level. Event goers’ accommodation characteristics such as brand equity and type of hotel were explored as cross-level effects on the individual-level factors and relationships. Findings Results of the study illustrate a joint influence – in terms of both direct and moderating effects – of individual-level and organizational-level characteristics on gambling decision. In particular, brand equity moderates the relationships leading from demographic and event-related characteristics to gambling decision. Practical implications The inter-relationships among events, accommodations and casinos present an opportunity for hospitality practitioners to better integrate these three services in a more coherent experiential offering for the ever-demanding MICE attendees. Findings also help practitioners to justify their targeting strategy. Originality/value The proposed framework presents the dynamic nature of the hospitality industry in which the event, hotel and casino sectors are interdependent, a picture hitherto prevented by the single-level oriented nature of gambling and hospitality research which largely focuses on the individual perspective. Given the dynamic nature of the hospitality industry, the findings elucidate a complex interdependency of customer needs.

How ethical leadership influences creativity and organizational innovation

2019 ◽  
Vol 23 (1) ◽  
pp. 114-133 ◽  
Author(s):  
Imran Shafique ◽  
Bashir Ahmad ◽  
Masood Nawaz Kalyar
Keyword(s):  
Multilevel Modeling ◽  
Ethical Leadership ◽  
Organizational Innovation ◽  
Organizational Level ◽  
Hierarchical Regression ◽  
Employee Creativity ◽  
Content Type ◽  
Individual Level ◽  
The Individual ◽  
The Impact

Purpose The purpose of this paper is to answer two questions. What is the impact of ethical leadership on followers’ creativity and organizational innovation? What are the mechanisms through which ethical leadership influences creativity and organizational innovation? Design/methodology/approach Considering a market-oriented criterion to measure organizational innovation, the data were collected from 322 small-sized information technology firms working in Pakistan. Multilevel modeling and hierarchical regression analyses were used to explore the direct and indirect effects of ethical leadership on creativity and innovation, respectively. Findings The results show that ethical leadership is an important predictor of both individual and organizational creativity. For the individual level, the results of multilevel modeling indicate that there is a positive link between ethical leadership and employee creativity. Furthermore, ethical leadership affects employee creativity through knowledge sharing and psychological empowerment. At the organizational level, the results reveal that ethical leadership is positively associated with organizational innovation directly. Practical implications The findings imply that ethical leadership is an important tool to promote creativity and for the advancement of innovation for developing countries as well as for newly developed industries. Originality/value This study is first to highlight the role of ethical leadership for organizational innovation. The main contribution of the study is to explore creativity as potential mediator for ethical leadership–organizational innovation nexus; where a market-oriented criterion is taken as proxy of organizational innovation.

scholarly journals Individual competences for sustainable purchasing and supply management (SPSM)

2019 ◽  
Vol 49 (3) ◽  
pp. 287-304 ◽  
Author(s):  
Heike Schulze ◽  
Lydia Bals ◽  
Thomas E. Johnsen
Keyword(s):  
Literature Review ◽  
Professional Training ◽  
Explicit Knowledge ◽  
Supply Management ◽  
Organizational Level ◽  
Training Methods ◽  
Supply Networks ◽  
Content Type ◽  
Research Gap ◽  
The Individual

PurposeImplementing sustainability into global supply networks remains a challenge for companies. Purchasing and supply management (PSM) interacts closely with supply network actors, thus influencing how the firm’s value creation is delivered. While previous sustainable PSM (SPSM) research has shed light on how to manage sustainability on an organizational level, the individual competences PSM professionals require are less understood. The paper aims to discuss this issue.Design/methodology/approachThe authors conducted a systematic literature review to determine the current research coverage of specific competences and knowledge required to implement sustainability. The authors complemented this with data from 46 interviews with practitioners. From coding the data with NVivo, a first comprehensive competence overview for SPSM was developed.FindingsThe literature review results, complemented with interview data, highlight that functional-oriented, cognition-oriented, social-oriented and meta-oriented competences form part of a comprehensive SPSM competence model. We propose a framework that includes these, and integrates two behavioral moderators on the organizational level, i.e. situational enabling, as well as empowerment and obligation.Research limitations/implicationsWhile the proposed framework provides a basic first systematization of SPSM competences, further research is needed to extend it. There is ample opportunity to shed further light on both individual and organizational-level factors that influence the application of SPSM competences, and therefore SPSM behavior.Practical implicationsThe results have implications for higher education and professional training programs in companies. The framework provides an overview of competences needed for SPSM. The discussion highlights the need to apply education and training methods for different types of competences that are suitable for conveying implicit knowledge apart from explicit knowledge.Originality/valueAdressing a current research gap in sustainability-related competences in PSM, the overall framework highlights SPSM competences of interest to both scholars and managers alike.

Factors impacting individual Six Sigma adoption

2020 ◽  
Vol 11 (1) ◽  
pp. 57-83 ◽  
Author(s):  
Phillip S. Mueller ◽  
Jennifer A. Cross
Keyword(s):  
Six Sigma ◽  
Organizational Level ◽  
Content Type ◽  
Individual Level ◽  
Training Project ◽  
Adoption Research ◽  
Site Field ◽  
Positive Correlations ◽  
Manufacturing Organization ◽  
The Individual

Purpose Organizations spend considerable time and money educating individuals on Six Sigma; however, existing literature does not examine Six Sigma adoption at the individual level or the factors that impact individual Six Sigma adoption. The purpose of this paper is to increase the understanding of individual adoption of Six Sigma tools and methodology. Design/methodology/approach This paper used a single-site field study in a manufacturing organization to empirically test and refine a theory of the factors impacting Six Sigma adoption at the individual level. Findings Reaction to training, project management and project infrastructure were found to be significant input factors for individual Six Sigma adoption with an R2 of 0.482, which indicates that about 48 per cent of the variation in Six Sigma adoption is explained by the input factors. All of the identified input factors were found to have a positive relationship with individual Six Sigma adoption, as well as positive correlations with each other. Research limitations/implications This paper was not a controlled experiment or a longitudinal study, so it is not possible from the results of this research to prove causal relationships, although the literature supports a causal relationship between the input factors and outcome. Practical implications The findings of this paper will be useful to practicing organizations which seek to improve individual Six Sigma adoptions, as well as inform future Six Sigma adoption research. Originality/value Six Sigma adoption at the organizational level has been well documented in the existing literature. The successful adoption of Six Sigma in an organization is dependent, at least in part, to adoption Six Sigma at the individual level. A review of the existing literature indicates that there has been no research into individual adoption of Six Sigma tools and methodology.

Buddhism and decision making at individual, group and organizational levels

2014 ◽  
Vol 33 (8/9) ◽  
pp. 763-775 ◽  
Author(s):  
Priyanka Vallabh ◽  
Manish Singhal
Keyword(s):  
Decision Making ◽  
Practical Wisdom ◽  
Integrative Model ◽  
Organizational Level ◽  
Business Organizations ◽  
Individual Group ◽  
Content Type ◽  
Individual Level ◽  
Core Concepts ◽  
The Individual

Purpose – The purpose of this paper is to explore how practical wisdom rooted in Buddhism can help modern managers make decisions in contemporary business organizations. Design/methodology/approach – The paper suggests a model explaining how individual level Buddhist beliefs in Dependent Origination are reflected in behavior of individual through mindfulness, compassion and expansion of self. The model also explores the consequences of above mentioned behavior in terms of individual, group and organizational level decision making, respectively. Findings – The paper develops propositions which demonstrate the possibility of applying the practical wisdom of Buddhism into the individual, group and organizational decision-making processes. The paper proposes an integrative model and suggests initiatives that can be taken in business organizations and business schools for applying the practical wisdom gleaned from the Buddhist traditions. Research limitations/implications – The paper brought the core concepts of Buddhism as the main point of application in the decision-making process in management. However, this approach is perhaps difficult to grasp for the readers who may not be as conversant with that tradition. Originality/value – Rich eastern traditions have remained underexplored in contemporary business literature. This paper examines the potential contributions from the Buddhist heritage in the crucial decision-making domain in management.

Identity reflexivity: a framework of heuristics for strategy change in hybrid organizations

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Angela Greco ◽  
Thomas Long ◽  
Gjalt de Jong
Keyword(s):  
Housing Association ◽  
Ethnographic Study ◽  
Organizational Level ◽  
Structured Interviews ◽  
Content Type ◽  
Individual Level ◽  
Secondary Sources ◽  
Dual Identity ◽  
Strategy Change ◽  
The Individual

PurposeThe aim of this research is to investigate the relationship between (dual) organizational identity and individual heuristics – simple rules and biases – in the process of strategy change. This paper offers a theory on identity reflexivity as a cognitive mechanism of strategy change in the context of organizational hybridity.Design/methodology/approachThe authors draw on a 2-year ethnographic study at a Dutch social housing association dealing with the process of strategy change. The empirical data comprises of in-depth semi-structured interviews, ethnographic observations as well as secondary sources.FindingsConflicting identities at the organizational level influence heuristics at the individual level, since members tend to identify with their department's identity. Despite conflicting interpretations, paths of cognitive shortcuts – that the authors define as internal and external identity reflexivity – are shared by the conflicting identities.Research limitations/implicationsThe findings of this research are subject to limitations typical of a qualitative case-study, such as possibly being context dependent. The authors argue that this research contributes to the understanding of how individual heuristics relate to organizational heuristics, and suggest that the process of identity reflexivity can contribute to the alignment of conflicting identities enabling strategy formation in the context of a dual-identity organization.Practical implicationsUnderstanding how managers with conflicting identities achieve agreements is important to help organizational leaders to pursue sustainability-oriented strategy change.Social implicationsGiven the pressure experienced by mission-driven organizations to integrate multiple sustainability demands in their mission, understanding managers' decision-making mechanism when adapting to new, often conflicting, sustainability demands is important to accelerate societal sustainability transitions.Originality/valueThis paper addresses the process of new strategy design in the context of a socially driven business. This context fundamentally differs from the one addressed by the existing heuristics literature with respect to organizational environment and role, and specific competing demands.

Using psychological capital at organizational levels of study

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Chalachew Almaw Tefera ◽  
William D. Hunsaker
Keyword(s):  
Structural Equation ◽  
Psychological Capital ◽  
Organizational Level ◽  
Survey Study ◽  
Equation Modeling ◽  
Content Type ◽  
Individual Level ◽  
Organizational Levels ◽  
The Individual ◽  
Methodological Considerations

PurposeSince the term's introduction two decades ago, “psychological capital” has been described as an intangible strategic organizational resource. However, there remains a dearth of research regarding its application, especially in the macro-management fields. This paper addresses this gap by elevating the individual-level psychological capital (ILPC) concept to an equivalent organizational-level psychological capital (OLPC) model with appropriate methodological considerations.Design/methodology/approachThe elevation of ILPC to OLPC is conducted using referent shift approach. Then, the proposed OLPC model is tested and validated using the partial least-squares structural equation modeling analysis technique.FindingsTesting the OLPC model adequately validated the basic requirements of reliability, validity, multicollinearity and redundancy analysis. To ensure the practical use of the proposed model, a simulation study was also conducted, and the results confirmed the strength of ILPC being elevated to a model of OLPC.Research limitations/implicationsThe findings imply a better understanding of psychological capital from a multilevel perspective and present cross-level opportunities to enrich the scholarly corpus. The current paper also provides an insight into psychological capital management efficiency at all organizational levels so that the greatest benefits can be obtained.Originality/valueThis paper shows, for the first time, the possibility of borrowing ILPC concepts to help enact OLPC in organizations by means of a survey study. This paves the way for further investigation into the use of psychological capital at strategic and other macromanagement levels. Finally, future studies are encouraged to triangulate and strengthen the main arguments presented here.

Understanding the role of employees in digital transformation: conceptualization of digital literacy of employees as a multi-dimensional organizational affordance

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Dilek Cetindamar Kozanoglu ◽  
Babak Abedin
Keyword(s):  
Digital Literacy ◽  
Enterprise Systems ◽  
Digital Technologies ◽  
Digital Transformation ◽  
Organizational Level ◽  
Affordance Theory ◽  
Content Type ◽  
Individual Level ◽  
The Individual

PurposeMuch of recent academic and professional interest in exploring digital transformation and enterprise systems has focused on the technology or the organizations' external forces, leaving internal factors, in particular employees, overlooked. The purpose of this paper is to explore digital literacy of employees as an organizational affordance to capture contextual factors within which digital technologies are situated and are used.Design/methodology/approachWe used the evidence-based practice for information systems approach, and undertook a systematic literature review of 30 papers coupled with brainstorming with 11 professional experts on the neglected topic of digital literacy and its assessment.FindingsThis paper draws upon affordance theory, and develops a novel framework for conceptualization of digital literacy of employees as an organizational affordance. We do this by distinguishing digital literacy at the individual level and organizational level, and by assessing digital literacy through Information/Cognitive and Social Practice/Articulation affordances.Research limitations/implicationsThe current paper contributes to the notion of organizational affordances by examining the effect of interactions between employee-technology through digital literacy of employees in using digital technologies. We offer a novel conceptualization of digital literacy to improve understanding of the role of employee in digital transformation and utilization of enterprise systems. Thus, our definition of digital literacy offers an extension to the recent discussions in the IS literature regarding the actualization of affordances by bringing a lens of employees into the process.Practical implicationsThis paper operationalizes digital literacy at organizational and individual levels, and offers managers a high-level tool to assess digital literacy of their employees. By doing so, managers can achieve the fit between employees' capabilities and digital technologies that will improve affordance actualization and support their digital transformation initiatives.Originality/valueThe study is one of early attempts to apply and extend affordance theory on digital literacy at organizational level by not limiting the concept to the individual level. The proposed framework improves the communication among researchers and between researchers and practitioners.

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