Measuring tourism success: are we on the brink of a new paradigm?

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jorge Costa ◽  
Celeste Varum ◽  
Mónica Montenegro ◽  
João Gomes
Keyword(s):  
Sustainable Tourism ◽  
Tourism Industry ◽  
Quality Data ◽  
New Paradigm ◽  
Financial Return ◽  
Public And Private ◽  
Content Type ◽  
Global Trends ◽  
Introductory Article ◽  
New Perspective

PurposeThe article aims to introduce the strategic question and demonstrate its relevance and reality. It also profiles the articles selected for the annual global trends issue and explains how they illustrate the various angles impacting the adoption of a new paradigm to measure tourism success.Design/methodology/approachThe paper draws on a review of articles selected to identify commonalities and differences in respect to the evolution of the concepts and methodologies explored in this global trends issue: sustainability, the contribution of tourism to host communities and measures of tourism success. A brief explanation of the positions and proposals presented by authors as well as their key contributions is also presented.FindingsThe tourism industry has traditionally been based on economics and financial return, with the metrics for measuring tourism performance remaining fairly static over the years. These placed a strong emphasis on the number of tourists and their levels of expenditure at the destinations. However, it is interesting to note a clear evolution towards a new perspective for a holistic and balanced approach between the economic, social/cultural and environmental dimensions of sustainable tourism development.Originality/valueThis introductory article sets the scene for an emerging paradigm to measure tourism success, and it highlights the various contributions to the development of sustainable tourism and the challenges faced by the tourism sector, the role of Destination Management Organizations and the need for quality data to support decision-making by public and private organizations.

scholarly journals Building tourism-resilient communities by incorporating residents’ perceptions? A photo-elicitation study of tourism development in Bruges

2017 ◽  
Vol 3 (2) ◽  
pp. 127-143 ◽  
Author(s):  
Katarzyna Janusz ◽  
Sofie Six ◽  
Dominique Vanneste
Keyword(s):  
Cultural Context ◽  
Current Trend ◽  
Tourism Industry ◽  
Photo Elicitation ◽  
Quality Data ◽  
Future Research ◽  
Visual Methods ◽  
Content Type ◽  
Resilient Communities ◽  
Historical Center

Purpose In a current trend of a growing amount of short city trips, it becomes crucial to understand how local residents perceive the presence of tourists and tourism in their cities and how their socio-cultural context influences those perceptions. The purpose of this paper is to contribute to this understanding which will enable the city planners to take actions to create the well-balanced and resilient communities in which the needs of residents and tourists are equally met. Design/methodology/approach To understand residents’ perceptions’ about tourism in Bruges, this research applied photo-elicitation interviews with 28 residents who lived in various locations in the historical center to understand socio-cultural background of residents, their tourism-related concerns and whether they are in line with what is commonly perceived as problematic in Bruges. Findings Results show that as long as residents can benefit from tourism and tourism-related infrastructure, they support tourism. On the other hand, tourism decreases the liveability of the historical center due to supersession of infrastructure serving the residents by tourist-oriented amenities. Practical implications To build a sustainable and resilient city in the future, the authorities of Bruges should cease further “museumification” of the historical city by breaking the hegemony of tourism industry, providing affordable housing and rethinking the concentration model of tourism. Originality/value The photo-elicitation method proved to produce rich content and good-quality data by stimulating respondents’ memories and evoking experiences and emotions. Thus, this paper recommends that future research about residents’ attitudes is developed around visual methods as they give voice to the residents and are able to uncover issues which are difficult to capture with other methods.

World trends and the state of Portuguese tourism – round table on opportunities for businesses development

2016 ◽  
Vol 8 (6) ◽  
pp. 670-676 ◽  
Author(s):  
Jorge Costa ◽  
Silva Carvalho
Keyword(s):  
Round Table ◽  
Tourism Industry ◽  
Public And Private ◽  
Content Type ◽  
Effective Strategies ◽  
Current State ◽  
Tourism Sector ◽  
Tourism Experience ◽  
Challenges And Opportunities ◽  
Practical Implications

Purpose This paper aims to identify the current state of the Portuguese tourism, its opportunities and challenges based on the conclusions of the International Tourism Forum (ITF)/Worldwide Hospitality and Tourism Themes (WHATT) Round Table attended by representatives of the main public and private entities of the tourism sector in Portugal. Design/methodology/approach This paper presents and discusses the main conclusions resulting from the ITF/WHATT Round Table. The event was organized by the Institute for Tourism Planning and Development, under the theme “Tourism in 2016: from trends to results”. Findings The ITF/WHATT Round Table concluded that the tourism industry worldwide and in Portugal, in particular, is facing major challenges that call for innovative ways of managing the tourism experience. On the other hand, world tourism growth was seen as a reality that will remain, and destinations will have to continue working to achieve better tourists instead of getting more tourists. Practical implications This analysis provides knowledge about the current state of the Portuguese tourism, its challenges and opportunities while identifying innovative ways and likely solutions to improve the experience of tourists visiting Portugal. Originality/value The profiling of the current state of the Portuguese tourism, its opportunities and challenges contributes to the design of more effective strategies to improve the Portuguese tourist offer and the experience of tourists visiting Portugal.

Assessment of food heritage to improve virtuous cycles

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Fahimeh Khatami ◽  
Enrico Sorano ◽  
Marco Bechis
Keyword(s):  
Local Food ◽  
Methodological Approach ◽  
Western Country ◽  
Tourism Industry ◽  
Local Foods ◽  
Food Services ◽  
Traditional Foods ◽  
Content Type ◽  
New Perspective

PurposeThe purpose of this paper is to contribute the advancement of knowledge on food heritage and indigenous entrepreneurship in a non-Western country, specifically in the Persian gardens as the touristic destination for increasing the tourism and food businesses in Iran.Design/methodology/approachThe methodological approach adopted is based on qualitative and quantitative approaches to compare two representative gardens named as Bagh-Chehel-Sotoun and Bagh-Fin, as famous examples of a Persian garden in Iran. The methods supported the research to explain the lack of strategies for improving virtuous cycles in Persian gardens despite their potentials as the main places to attract many tourists.FindingsRegarding local food and the quality of servicing, most of the visitors and tourists (85–90%) had interest to test local and traditional foods around both gardens, but they had no sufficient awareness of Iranian traditional foods. According to the tourists’ interests, the authors concluded the lack of servicing and facilities to present and introduce local and traditional food for tourists.Research limitations/implicationsDespite the limitation of local food services and lack of awareness of tourists about local foods, the implication of the study offers possible avenues to promote local food business.Practical implicationsThe results could be useful for cultural heritage and tourism organizations and for investors in the economic sector due to more exploitation of the tourism industry.Originality/valueThe paper is the first work evaluating the Persian garden with a new perspective of local foods in Iran.

scholarly journals A study of students’ travellers values and needs in order to establish futures patterns and insights

2015 ◽  
Vol 1 (2) ◽  
pp. 94-107 ◽  
Author(s):  
Elena Cavagnaro ◽  
Simona Staffieri
Keyword(s):  
Sustainable Tourism ◽  
Logistic Models ◽  
Travel Behaviour ◽  
Value Orientation ◽  
Tourism Industry ◽  
Future Perspective ◽  
Future Research ◽  
Content Type ◽  
The Future ◽  
Travel Needs

Purpose If the only viable future for tourism is sustainable tourism then ways should be sought to increase the demand for sustainable offers. The purpose of this paper is to explore whether sustainability values influence the travel needs of students. The aim is to discover cues in the present behaviour of young tourists that can enhance sustainable travel choices and therefore secure the future of the tourism industry. Moreover, the study provides a solid basis for predicting the future travel behaviour of young tourists. Design/methodology/approach Data were collected in The Netherlands in 2013 through a survey. A non‐probabilistic sample of 365 students (a sub‐group of young tourists) was reached. Multivariate analyses were used to test whether position in the social structure and value orientation influence the travel need. The logistic models allowed youth tourism behaviour to be predicted. Findings Respondents with a biospheric value orientation associate travel with being in contact with nature and chose rest as a motivation. This is highly interesting from a future perspective because biospheric values are considered the most stable antecedent of sustainable behaviour. Findings also highlight women's role as the sustainable tourists of the future: women harbour strong sustainability values and see travel as a growth opportunity. Research limitations/implications This research focuses on travel needs because this is the most future‐oriented phase of the tourism experience, and on students because they tend to travel independently. Future research might include travel consumption and evaluation as well as non‐students in the sample to give a more balanced view on young tourists. Future research might also include values not related to sustainability to assess their relative strengths in influencing youth tourism. Practical implications Both policy makers and industry could capitalise on the sustainability values already present in young people's need for travel to nudge this group – who represents tourism's future – towards a sustainable tourism choice. For example, strengthening sustainability values through marketing and education will increase demand for a sustainable offer. Originality/value Values related to sustainability influence general tourism choices by young travellers, and not only choices related to a sustainability offer. This finding suggests a path to address the classic dilemma between individualism and sustainability and assure tourism's future by showing young travellers that they already harbour sustainability values.

Towards a holistic approach for measuring tourism success: contribution to a new paradigm

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jorge Costa ◽  
Celeste Varum ◽  
Mónica Montenegro ◽  
João Gomes
Keyword(s):  
Professional Practice ◽  
Design Methodology ◽  
Holistic Approach ◽  
New Paradigm ◽  
Content Type ◽  
Global Trends ◽  
Balanced Development ◽  
Tourism Sector ◽  
Wide Range ◽  
Shed Light

PurposeThe purpose of this article is to critically review the contributions made by the global trends issue participants and to present the lines of action in the form of a proposal for measuring tourism success that is based on a clear move towards sustainability.Design/methodology/approachA content analysis of the papers selected was performed so as to identify the most significant outcomes of this global trends issue in terms of the contributions to knowledge and/or professional practice.FindingsThe wide range of perspectives put forward by authors provide a thorough review of the concept and practice of sustainability and its application to the tourism sector, explore a variety of angles that are central to the balanced development of tourism and shed light on new approaches to the measurement of tourism success.Originality/valueThe articles contained in this global trends issue demonstrate that tourism cannot solely be an economic equation, but rather an engine for sustainability across its three commonly accepted pillars: Economic, Socio-cultural and Environmental.

Support for environmental, social and economic tourism industry development in Cyprus

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Constantinos Charalambous ◽  
John Violaris
Keyword(s):  
Sustainable Tourism ◽  
Tourism Development ◽  
Tourism Industry ◽  
Theoretical Research ◽  
Public Interests ◽  
Basic Principles ◽  
Content Type ◽  
Sustainable Tourism Development ◽  
The Government ◽  
Industry Sustainability

PurposeThis paper aims to study and analyse thematic literature on sustainability and its challenges in destinations that highly depend on tourism. The aim of the paper is to focus on the opportunities and challenges for the sustainability of the tourist industry in Cyprus. The criteria for tourism sustainability are identified in UNESCO publications and are categorized as environmental, social and economic/financial. The paper examines the theory as well as the empirical applications regarding these criteria for the island of Cyprus, emphasizing the steps which have been taken by the government as well as other organizations towards maintaining industry sustainability. Opportunities that arise as a result of European Commission-funded programmes are also mentioned. Identification of the challenges is also very significant as they hinder sustainability practices. The paper tackles this issue and provides proposals as to the possible solutions to these challenges.Design/methodology/approachThe paper provides a review of scientific and theoretical research studies by various authors on the concept and principles of sustainable tourism, the effects of tourism on society and the sustainable tourism strategy.FindingsThe basic principles of sustainable tourism development apply to all destinations, including Cyprus. The development of tourism is associated only with the observance of the principles of sustainable tourism development, which takes the form of balanced environmental and economic development and involves the observance of public interests.Originality/valueThe paper presents a viewpoint on sustainable tourism and the principles and development thereof.

Trend of research on sustainable tourism and climate change in 21st century

2016 ◽  
Vol 8 (5) ◽  
pp. 516-533 ◽  
Author(s):  
Hadi Farid ◽  
Fatemeh Hakimian ◽  
Vikneswaran Nair ◽  
Pradeep Kumar Nair ◽  
Nazari Ismail
Keyword(s):  
Climate Change ◽  
Research Evaluation ◽  
Sustainable Tourism ◽  
Tourism Industry ◽  
First Century ◽  
Climate Change Research ◽  
Content Type ◽  
Effective Strategies ◽  
Search Terms ◽  
The Impact

Purpose Climate change is one of the greatest challenges for policymakers at both the international and national levels in the twenty-first century; there is no exception for the tourism industry, which is one of the most highly climate sensitive sectors. Tourism researchers have continued to explore the relationship between sustainable tourism and climate change to develop a range of effective strategies for policymakers. This paper aims to review published literature in the areas of sustainable tourism and climate change. Design/methodology/approach The review maps sustainable tourism and climate change domains between 1996 and 8 January 2016. The review encompasses 95 published documents obtained from the Scopus database on 8 January 2016. The search terms were “Sustainable Tourism” and “Climate Change” combined with Boolean Operator “AND” in the “Article Title, Abstract, Keywords”. Findings The outcomes of this study are: Identification of trends in research and the most influential papers on sustainable tourism associated with climate change research; evaluation of the contribution of authors, journals and institutions in this area; and guidance for policymakers to develop policies to mitigate the impact of tourist activities on climate change. Research limitations/implications The study provides a basis for communication between academics and practitioners by revealing the research trends in sustainable tourism and climate change and by categorizing the contents of prior studies to provide guidance for future studies. Originality/value The originality of this paper is in determining possible research gaps and thereby providing guidance for future study. The study also makes a practical contribution by addressing the topics of interest to policymakers.

Strengthening the role of lawyers and other professional advisers in addressing economic and financial crimes in Indonesia

2019 ◽  
Vol 26 (4) ◽  
pp. 1107-1116 ◽  
Author(s):  
Anastasia Suhartati Lukito
Keyword(s):  
Code Of Ethics ◽  
Economic Crime ◽  
Business Community ◽  
Public And Private ◽  
Content Type ◽  
Legal Professionals ◽  
Financial Crimes ◽  
New Perspective ◽  
Financial Transactions

Purpose This paper aims to explain the regulations in Indonesia that apply to lawyers and other professional advisers in terms of their obligations as reporting parties of suspicious financial transactions with respect to money laundering and other financial crimes. As lawyers and other professional advisers offer services to the business community in Indonesia, they are vulnerable to becoming parties to illegal business transactions. The results could lead to bribery, graft, tax crime and corruption in Indonesia. Design/methodology/approach This paper explores and analyzes the obligations of lawyers and other professional advisers under Indonesian law, with particular reference to their obligations as reporting parties in efforts to prevent economic crime within the country’s business community. Findings Lawyers and other professional advisers, as reporting parties, can be viewed as the gatekeepers that inhibit economic and financial crimes. Consequently, a new perspective is needed for all of the legal professions so that they can protect themselves from the risks of being targeted by nefarious clients/offenders. To strengthen the role of these advisers, it is recommended that both a code of ethics and know your customer principle to be implemented. Practical implications This paper can serve as a resource that explores the functions of lawyers and other professional advisers as reporting parties whose aim is to prevent financial and economic crime in Indonesia. Originality/value This paper encourages lawyers, other professional advisers, and public and private institutions to implement a code of ethics, and also integrity and professionalism, with a view to preventing economic and financial crimes. According to the code, the functions and obligations of lawyers and other professional advisers include discouraging such offenses. The code becomes effective when legal professionals adhere to legal ethics and integrity.

Shifting the paradigm: reevaluating resistance to organizational change

2016 ◽  
Vol 29 (6) ◽  
pp. 963-972 ◽  
Author(s):  
Brandon Mathews ◽  
Christopher M. Linski
Keyword(s):  
Organizational Change ◽  
Resistance To Change ◽  
Contemporary Literature ◽  
Change Strategies ◽  
New Paradigm ◽  
Content Type ◽  
Development Approach ◽  
New Perspective ◽  
Successful Change ◽  
Good Lives

Purpose The purpose of this paper is to challenge the existing paradigm of resistance to organizational change by offering a novel, interdisciplinary perspective. More specifically, this paper seeks to detach from traditional formulations of resistance to change and introduce a new paradigm, reevaluating resistance through the Good Lives Model (GLM) and the concept of Primary Human Goods (PHG). Design/methodology/approach This conceptual paper uses contemporary literature on resistance to organizational change to make the case that the existing paradigm is one of negativity and deficiency. The authors define resistance, as currently formulated, subsequently offering a new perspective through the GLM. The etiological underpinnings of the model are provided and the concept of PHG is defined to illustrate relevance in reevaluating resistance to change. Findings The paper illustrates that resistance behaviors are not individual problems of employees, which must be overcome for successful change. Rather, resistance behaviors are the manifestation of disruptions to the achievement of PHG. Moreover, the paper demonstrates the pursuit of PHG is an innately positive, human activity that change strategies should take into account. The Dialogic Organization Development approach is also integrated as a means to uncover priority goods and disruptions that may impact them. Originality/value The paper provides a novel reevaluation of resistance to change through the interdisciplinary application of the GLM and PHG. Further, the paper uses the model to integrate several fundamental theories of human motivation into one cohesive, consistent framework.

scholarly journals TINJAUAN LITERATUR SISTEMATIS TERHADAP PEMBANGUNAN KEPARIWISATAAN YANG BERKELANJUTAN

2021 ◽  
pp. 171-192
Author(s):  
Zaenal Abidin Mu'alim ◽  
Habibussalam Habibussalam
Keyword(s):  
Health Economic ◽  
Sustainable Development ◽  
Literature Review ◽  
Spatial Planning ◽  
Direct Contact ◽  
Sustainable Tourism ◽  
Tourism Industry ◽  
Tourism Planning ◽  
New Perspective ◽  
Broad Aspect

This study aims to understand the concept of sustainable tourism as an effort to reduce friction that often occurs in every level of society caused by the existence of a tourism industry that is not environmentally friendly. Some of the obstacles that are often faced by people who are in direct contact with tourism activities are health, economic and environmental problems. However, this problem has not been actively responded by academics with a comparison of the case literature. The majority of research only discusses implementation and does not take a comparative perspective between countries. This paper presents a new perspective through a systematic literature review by filtering and visualizing articles in reputable journals. To provide an overview of the direction of the concept of tourism from various countries. It was found that not all tourism activities get positive things for all communities, there is friction in every layer of society and causes various conflicts that cannot be denied due to tourism development that does not apply the principles of development. In tourism planning, it is necessary to understand the needs on many sides, understand that tourism covers a very broad aspect and sustainable tourism plans as a concept of spatial planning activities are not only related to accommodation needs, dressing tourist objects or building imaginary objects, but must be an integrated unit with a well-thought-out and measurable plan. Keywords: Systematic Literature, Tourism Industry, Sustainable Development.

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